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Mercure Hotel Koeln Belfortstrasse

192 US$

/ noche

Promedio para octubre

Mercure Hotel Koeln Belfortstrasse - Image 1

Mercure Hotel Koeln Belfortstrasse - Habitación

Mercure Hotel Koeln Belfortstrasse - Habitación

Mercure Hotel Koeln Belfortstrasse - Piscina

Mercure Hotel Koeln Belfortstrasse - Restaurante

Precios para Mercure Hotel Koeln Belfortstrasse

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192 US$

/ noche

Promedio para octubre

Precios medios mensuales

En Mercure Hotel Koeln Belfortstrasse, los precios por noche son de 108 US$ de media en el mes más barato (julio) y de 192 US$ en el mes más caro (octubre), según los últimos 12 meses.

Precio medio por noche en Mercure Hotel Koeln Belfortstrasse por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	111 US$
febrero	169 US$
marzo	149 US$
abril	159 US$
mayo	133 US$
junio	154 US$
julio	108 US$
agosto	170 US$
septiembre	153 US$
octubre	192 US$
noviembre	154 US$
diciembre	172 US$

Más caro: octubre (aprox. 192 US$)

Más barato: julio (aprox. 108 US$)

Acerca de esta propiedad

Para un relax sin igual, nada como una visita al spa. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, una tienda de recuerdos y ...

Servicios

Para un relax sin igual, nada como una visita al spa. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, una tienda de recuerdos y asistencia turística (adquisición de entradas).

Servicios empresariales

Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y un servicio de limusina o coche con chófer a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

Aprovecha el servicio de habitaciones de este hotel. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 06:30 a 10:00, mientras que los fines de semana el horario es de 07:00 a 11:00. LOCALIZE

Habitaciones

Disfruta de una agradable estancia en una de las 128 habitaciones con televisión LED. Las camas cuentan con colchones Select Comfort para descansar plácidamente. Para los momentos de ocio, tendrás un televisor con canales digitales y conexión a Internet por cable y wifi gratis. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.

Ubicación

Si decides hospedarte en Mercure Hotel Köln Belfortstraße, disfrutarás de una céntrica ubicación en Colonia, a solo 15 minutos a pie de Teleférico de Colonia y Zoo de Colonia. Además, este hotel spa se encuentra a 1,7 km de Musical Dome y a 2 km de Catedral de Colonia.

Qué hay cerca

Rin(0.3 millas)
Lentpark(0.5 millas)
Eigelstein Torburg(0.5 millas)
MediaPark(0.7 millas)
Teleférico de Colonia(0.7 millas)
Zoo de Colonia(0.7 millas)
Musical Dome(0.7 millas)
Flora y jardín botánico de Colonia(0.7 millas)
Iglesia de Santa Úrsula(0.8 millas)
Catedral de Colonia(0.8 millas)
Teatro Schauspiel Köln(0.8 millas)
Hohe Strasse(0.9 millas)
Museo Ludwig(0.9 millas)
Museo de Fotografía Agfa Foto-Historama(0.9 millas)
Museo Romano-Germánico(0.9 millas)
Aeropuerto de Colonia - Bonn (CGN)(10.1 millas)
Aeropuerto Internacional de Düsseldorf (DUS)(37 millas)
Aeropuerto de Düsseldorf-Mönchengladbach (MGL)(37.9 millas)

Ubicación

Belfortstr. 9, Colonia, Renania del Norte-Westfalia, Alemania

Rin (0.3 millas)

Lentpark (0.5 millas)

Eigelstein Torburg (0.5 millas)

MediaPark (0.7 millas)

Teleférico de Colonia (0.7 millas)

Zoo de Colonia (0.7 millas)

Más información sobre la ubicación

Opciones de habitación

8

Habitación doble superior, 1 cama doble

Detalles de la oferta

1 Cama Doble

Capacidad: 2

215 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

7

Habitación estándar, 1 cama individual, en edificio anexo

Detalles de la oferta

1 Cama Individual

215 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

9

Habitación estándar con 2 camas individuales, en edificio anexo

Detalles de la oferta

1 Cama Doble

o

2 Camas Individuales

Capacidad: 2

215 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sofá cama

8

Apartamento, 1 cama doble

Detalles de la oferta

1 Cama Doble

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sofá cama

Reseñas de los huéspedes sobre Mercure Hotel Koeln Belfortstrasse

6.2

Agradable

Basado en 818 comentarios verificados

¿Quién se queda aquí?

Trabajo

40%

Pareja

34%

Familia

8%

Grupo

9%

Solo/a

7%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Mercure Hotel Koeln Belfortstrasse, los huéspedes elogian repetidamente la ubicación tranquila y accesible a pie, así como el abundante desayuno, mientras que las habitaciones suelen ser cómodas y espaciosas, aunque se señalan ubicaciones en anexos y ocasionales problemas de mantenimiento o con las comodidades de la habitación.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Opiniones de los huéspedes

En el Mercure Hotel Koeln Belfortstrasse, los huéspedes elogian repetidamente la ubicación tranquila y accesible a pie, así como el abundante desayuno, mientras que las habitaciones suelen ser cómodas y espaciosas, aunque se señalan ubicaciones en anexos y ocasionales problemas de mantenimiento o con las comodidades de la habitación.

El personal es ampliamente descrito como amable y servicial, aunque algunos informan de una comunicación o apoyo inconsistentes. Las instalaciones incluyen una piscina cubierta/sauna y un pequeño gimnasio, pero varios huéspedes se encontraron con cierres, una piscina fría o cargos adicionales; hay aparcamiento disponible, pero se describe como caro. En general, este hotel es adecuado para viajeros que buscan una base tranquila a poca distancia del centro, siempre que verifiquen la ubicación en un anexo y el acceso a las instalaciones de bienestar con antelación.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Hay una piscina cubierta/sauna y un pequeño gimnasio, pero varias reseñas mencionan cierres temporales, una piscina fría o poco relajante, y un cargo adicional por la sauna. Hay aparcamiento en el lugar, aunque algunos consideran que el coste diario es elevado.

Reseñas de huéspedes relacionadas

6

Ros

7 ene 2025

·

Se alojó 1 noche

The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities

The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities

4

Wilfried

23 ene 2025

·

Se alojó 1 noche

Ich habe das Hotel gebucht, da es in der Nähe zum Zoo ist. Dann eine Sauna und einen Pool hat. Beidedwsr jedoch nicht verfügbar. Ich glaube, daß ich bei der Buchung auch die 4 € für den Wellnessbereich bezahlt habe fand ich das Hotel zu teuer. Ich könnte das aber nicht mehr nachvollziehen, da ich eine Prämienacht eingelöst habe.

Ich habe das Hotel gebucht, da es in der Nähe zum Zoo ist. Dann eine Sauna und einen Pool hat. Beidedwsr jedoch nicht verfügbar. Ich glaube, daß ich bei der Buchung auch die 4 € für den Wellnessbereich bezahlt habe fand ich das Hotel zu teuer. Ich könnte das aber nicht mehr nachvollziehen, da ich eine Prämienacht eingelöst habe.

10

Alexandra

8 abr 2023

·

Se alojó 2 noches

Insgesamt ist dieses Hotel für einen Städtetrip sehr zu empfehlen, da die Innenstadt fußläufig erreichbar ist. Allerdings ist das Parken mit 22 € pro Tag schon sehr teuer, zumal es nicht mal eine Tiefgarage gibt. Frühstück ließ keine Wünsche offen.

Insgesamt ist dieses Hotel für einen Städtetrip sehr zu empfehlen, da die Innenstadt fußläufig erreichbar ist. Allerdings ist das Parken mit 22 € pro Tag schon sehr teuer, zumal es nicht mal eine Tiefgarage gibt. Frühstück ließ keine Wünsche offen.

10

Paul

7 sept 2024

·

Se alojó 3 noches

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.

8

AnnikA

11 abr 2024

·

Se alojó 2 noches

Hotel liegt ca. 10 Fußminuten vom Bahnhof entfernt. Ruhige Lage. Gutes Frühstück. Einzigste Beanstandung: der Pool war extrem kalt.

Hotel liegt ca. 10 Fußminuten vom Bahnhof entfernt. Ruhige Lage. Gutes Frühstück. Einzigste Beanstandung: der Pool war extrem kalt.

10

Dee

22 dic 2024

·

Se alojó 2 noches

Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al

Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al

8

Frank

23 feb 2025

·

Se alojó 2 noches

Leider war der Spa-Bereich wegen Umbau geschlossen. Jedoch liegt das Hotel in kurzer Entfernung zu allen Sehenswürdigkeiten und das Hotel bietet ein sehr gutes Frühstück mit großer Auswahl an.

Leider war der Spa-Bereich wegen Umbau geschlossen. Jedoch liegt das Hotel in kurzer Entfernung zu allen Sehenswürdigkeiten und das Hotel bietet ein sehr gutes Frühstück mit großer Auswahl an.

10

Denise

23 nov 2025

·

Se alojó 3 noches

Massive thank you to the man who allowed me to check in super early after my 5:45am flight, and for storing my luggage in your staff office when I went to the spa (you really are an angel). Exceptional breakfast (croissants, breads, jams, hams, cheeses, porridge/muesli, eggs, fruit and so much more). Lovely spacious room. The bed lights were a little strange - came on sporadically but that was a little blip. Hotel surroundings is quiet as it's about 15 min walk from Central Cologne station but as a woman, I didn't necessarily feel comfortable walking back to the hotel at night on my own. It was thankfully okay but most likely better in the summer months when it's not dark around 6pm. Loved the 24/7 bar/shop where you can pay as you go for items. Thank you all, but especially to the young man on the morning shift of 14 Nov and 17 Nov. Highlight - the spa, and only 4eu!!! Day made!

Massive thank you to the man who allowed me to check in super early after my 5:45am flight, and for storing my luggage in your staff office when I went to the spa (you really are an angel). Exceptional breakfast (croissants, breads, jams, hams, cheeses, porridge/muesli, eggs, fruit and so much more). Lovely spacious room. The bed lights were a little strange - came on sporadically but that was a little blip. Hotel surroundings is quiet as it's about 15 min walk from Central Cologne station but as a woman, I didn't necessarily feel comfortable walking back to the hotel at night on my own. It was thankfully okay but most likely better in the summer months when it's not dark around 6pm. Loved the 24/7 bar/shop where you can pay as you go for items. Thank you all, but especially to the young man on the morning shift of 14 Nov and 17 Nov. Highlight - the spa, and only 4eu!!! Day made!

2

Saskia

28 jul 2024

·

Se alojó 1 noche

Alles kostet extra Echt schlimm Parkplatz bezahlt aber kein freier Platz vorhanden 4 Euro extra für die Sauna Alle Informationen nur auf Anfrage erhalten Frühstück war gut, Rührei war schlimm Schwimmbad war nicht zum entspannen

Alles kostet extra Echt schlimm Parkplatz bezahlt aber kein freier Platz vorhanden 4 Euro extra für die Sauna Alle Informationen nur auf Anfrage erhalten Frühstück war gut, Rührei war schlimm Schwimmbad war nicht zum entspannen

6

Shene

1 ago 2024

·

Se alojó 2 noches

Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.

Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza se elogia con frecuencia, y muchas reseñas describen las habitaciones como muy limpias o impecables. Algunos informan de fallos ocasionales, como polvo, objetos olvidados, problemas en el baño o zonas anticuadas.

Reseñas de huéspedes relacionadas

8

Agnieszka

7 mar 2022

·

Se alojó 3 noches

Hotel 4 gwiazdkowy. Umiejscowiony w spokojnej i cichej okolicy, rano nawet słychać ptaszki! Bardzo czysty i świetnie utrzymany. Obsługa bardzo pomocna. Do głównej ulicy z restauracjami i pub jest pieszo 10 min. Bardzo fajna okolica na spacer.

Hotel 4 gwiazdkowy. Umiejscowiony w spokojnej i cichej okolicy, rano nawet słychać ptaszki! Bardzo czysty i świetnie utrzymany. Obsługa bardzo pomocna. Do głównej ulicy z restauracjami i pub jest pieszo 10 min. Bardzo fajna okolica na spacer.

6

Julian-Christopher

10 ago 2025

·

Se alojó 2 noches

Okay, bisschen staubig, teilweise in die Jahre gekommen, teilweise erneuert.

Okay, bisschen staubig, teilweise in die Jahre gekommen, teilweise erneuert.

10

Paul

7 sept 2024

·

Se alojó 3 noches

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.

10

Adrian

1 sept 2024

·

Se alojó 1 noche

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!

6

Markus

22 jul 2024

·

Se alojó 3 noches

Scharniere von Balkontür und Fenster ausgeleiert, Man musste aufpassen, dass einem die Tür nicht entgegen fiel. Spinnweben und Wollmäuse an der Decke. Klimaanlage machte in unregelmäßigen Abständen störende Geräusche. Unterwäsche eines vorherigen Gastes lag noch im Schrank. Wäschewechsel regelmäßig. Wasser und Nespresso wurden ebenfalls nachgelegt. Das Gästehaus empfand ich außerdem als hellhörig. Entschuldigung U-Bahn Stationen in der Nähe vorhanden.

Scharniere von Balkontür und Fenster ausgeleiert, Man musste aufpassen, dass einem die Tür nicht entgegen fiel. Spinnweben und Wollmäuse an der Decke. Klimaanlage machte in unregelmäßigen Abständen störende Geräusche. Unterwäsche eines vorherigen Gastes lag noch im Schrank. Wäschewechsel regelmäßig. Wasser und Nespresso wurden ebenfalls nachgelegt. Das Gästehaus empfand ich außerdem als hellhörig. Entschuldigung U-Bahn Stationen in der Nähe vorhanden.

8

Dieter

19 oct 2023

·

Se alojó 1 noche

Für eine Nacht zum Schlafen war es ok. Jedenfalls war alles sauber im Zimmer, allerdings war ich auch im Nebengebäude auf der anderen Straßenseite

Für eine Nacht zum Schlafen war es ok. Jedenfalls war alles sauber im Zimmer, allerdings war ich auch im Nebengebäude auf der anderen Straßenseite

4

Stefan M.

5 jun 2023

·

Se alojó 2 noches

Sadly the AC did not work even though it was a warm week. Also a lot of lights did not work and the toilet did not make the best impression to us.

Sadly the AC did not work even though it was a warm week. Also a lot of lights did not work and the toilet did not make the best impression to us.

8

Melek

10 abr 2023

·

Se alojó 1 noche

Sauberes Hotel etwas in die Jahre gekommen. Hervorzuheben: sehr sauber, nettes Personal, ausgiebiges Frühstück, Parkmöglichkeit. Alles in einem weiter zu empfehlen. Sehenswürdigkeiten und co sehr schnell zu erreichen.

Sauberes Hotel etwas in die Jahre gekommen. Hervorzuheben: sehr sauber, nettes Personal, ausgiebiges Frühstück, Parkmöglichkeit. Alles in einem weiter zu empfehlen. Sehenswürdigkeiten und co sehr schnell zu erreichen.

8

Michael

19 sept 2023

·

Se alojó 3 noches

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.

10

Amanda

16 nov 2024

·

Se alojó 3 noches

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas y a menudo espaciosas, con opciones tipo apartamento; algunas están ubicadas en un anexo al otro lado de la calle. Los inconvenientes incluyen habitaciones pequeñas o anticuadas, Wi‑Fi o problemas con el aire acondicionado intermitentes, y comodidades inconsistentes en la habitación, como neveras o cajas fuertes.

Reseñas de huéspedes relacionadas

6

MICHEL

13 oct 2025

·

Se alojó 1 noche

Bâtiment ancien et très vieux. À ma surprise séparé du bâtiment principal (ce n ai pas clairement mentionné ) on doit sortir dans la rue pour allez au petit dej et faire le Check out. Pas de possibilité de black-out car les rideaux sont détachées sur les extrémités qui fait rentrer beaucoup de lumières. Travaux très bruyants à proximité immédiate de l hôtel. Lit confortable. En résumé Très cher pour le service rendu. Il y a mieux et beaucoup moins cher.

Bâtiment ancien et très vieux. À ma surprise séparé du bâtiment principal (ce n ai pas clairement mentionné ) on doit sortir dans la rue pour allez au petit dej et faire le Check out. Pas de possibilité de black-out car les rideaux sont détachées sur les extrémités qui fait rentrer beaucoup de lumières. Travaux très bruyants à proximité immédiate de l hôtel. Lit confortable. En résumé Très cher pour le service rendu. Il y a mieux et beaucoup moins cher.

6

Yousef

26 abr 2024

·

Se alojó 1 noche

Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.

Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.

8

James

29 abr 2024

·

Se alojó 4 noches

Very clean. Excellent breakfast. Pool is not family friendly. Suites are remodeled apartments in adjacent building.

Very clean. Excellent breakfast. Pool is not family friendly. Suites are remodeled apartments in adjacent building.

8

Pernille

12 jul 2025

·

Se alojó 2 noches

Lækkert hotel - vi havde en lille lejlighed med køkken og to store senge. Aircon gik desværre i stykker første dag under en hedebølge og blev først repareret næste dag.

Lækkert hotel - vi havde en lille lejlighed med køkken og to store senge. Aircon gik desværre i stykker første dag under en hedebølge og blev først repareret næste dag.

8

Thomas

5 may 2025

·

Se alojó 3 noches

Insgesamt OK bis gut, aber nicht mehr. Zimmer recht klein, dafür gutes Bett, geräumige Schränke, Bad auch ok. Leider war ich im Nebenhaus, da kann der Weg zu dem sehr guten Frühstück nervig sein. Nur der Kaffee aus dem Automaten geht gar nicht auf dem Niveau.

Insgesamt OK bis gut, aber nicht mehr. Zimmer recht klein, dafür gutes Bett, geräumige Schränke, Bad auch ok. Leider war ich im Nebenhaus, da kann der Weg zu dem sehr guten Frühstück nervig sein. Nur der Kaffee aus dem Automaten geht gar nicht auf dem Niveau.

8

dorotea

10 mar 2025

·

Se alojó 2 noches

Camere grandi e confortevoli. Vicino alla metropolitana a 2 fermate dalla stazione centrale.

Camere grandi e confortevoli. Vicino alla metropolitana a 2 fermate dalla stazione centrale.

8

Claire

5 feb 2024

·

Se alojó 2 noches

Hotel was within walking distance to most places. Room was spacious, bed was very comfortable. Room temperature was warm but cooled down with air conditioning and opening window. Window had no child lock and opened very wide quite dangerous from the 4th floor. Shower was very nice, hot water and complimentary toiletries. TV mainly all German channels. WiFi quite intermittent Only a coffee machine in room but was provided a kettle as my fiancé only drinks tea. Lift out of order but was offered a lower ground floor room which was nice of them. I managed to make it up the stairs finally!! Staff very attentive and the food was very nice in the restaurant. Would stay there again.

Hotel was within walking distance to most places. Room was spacious, bed was very comfortable. Room temperature was warm but cooled down with air conditioning and opening window. Window had no child lock and opened very wide quite dangerous from the 4th floor. Shower was very nice, hot water and complimentary toiletries. TV mainly all German channels. WiFi quite intermittent Only a coffee machine in room but was provided a kettle as my fiancé only drinks tea. Lift out of order but was offered a lower ground floor room which was nice of them. I managed to make it up the stairs finally!! Staff very attentive and the food was very nice in the restaurant. Would stay there again.

10

Helen

30 jul 2025

·

Se alojó 1 noche

Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.

Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.

6

Sencer

2 dic 2024

·

Se alojó 3 noches

The staff were very kind and helpful. The room was ultra clean and bed was comfortable. They booked my reservation not in the main building so i had to walk to the building everytime. It is a four star hotel and they don’t have fridge inside the room. The AC is so noisy and it doesn’t work well, thank God the radiator in the wc was working. The water flow in the shower is not good. They have a big TV but you can’t connect to Netflix or Youtube bc there is no internet connection. And the most funny thing is the phone in the room is always busy so you can’t contact room service or reception. When you ask they give slippers. I don’t think that I will stay at this hotel again.

The staff were very kind and helpful. The room was ultra clean and bed was comfortable. They booked my reservation not in the main building so i had to walk to the building everytime. It is a four star hotel and they don’t have fridge inside the room. The AC is so noisy and it doesn’t work well, thank God the radiator in the wc was working. The water flow in the shower is not good. They have a big TV but you can’t connect to Netflix or Youtube bc there is no internet connection. And the most funny thing is the phone in the room is always busy so you can’t contact room service or reception. When you ask they give slippers. I don’t think that I will stay at this hotel again.

8

Michael

19 sept 2023

·

Se alojó 3 noches

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe habitualmente como amable y servicial, con un registro de entrada fluido para muchos. Sin embargo, varios huéspedes informan de una comunicación o apoyo inconsistentes, y fallos ocasionales por parte del servicio de limpieza o la recepción.

Reseñas de huéspedes relacionadas

6

Koen

30 may 2025

·

Se alojó 4 noches

Matrassen waren niet goed. Ontbijt prima. Een persoon aan de receptie zeer lui

Matrassen waren niet goed. Ontbijt prima. Een persoon aan de receptie zeer lui

10

Nilay

9 may 2024

·

Se alojó 1 noche

Le personnel de la réception est excellent par contre au petit déjeuner les 2 dames n’ont ni dit bonjour ni décroché un sourire ni demandé si tout se passait bien même pas un au revoir dommage car au réveil c’est agréable d’avoir un sourire. Ça a gâché le travail de l’équipe d’accueil c’est bien dommage.

Le personnel de la réception est excellent par contre au petit déjeuner les 2 dames n’ont ni dit bonjour ni décroché un sourire ni demandé si tout se passait bien même pas un au revoir dommage car au réveil c’est agréable d’avoir un sourire. Ça a gâché le travail de l’équipe d’accueil c’est bien dommage.

10

Bodo

28 feb 2025

·

Se alojó 3 noches

Vom Hotel bis ins Zentrum, incl. Bahnhof, ist alles mit Fuss erreichbar. Das Einchecken in das Hotel war schon sehr angenehm, das Personal war höflich und zuvorkommend. Das Frühstücksbüffet war sehr umfangreich und vielfältig. Das Zimmer selbst war sauber und gepflegt. Trotz Bauarbeiten im Hotel und auf der gegenüberliegenden Strassenseite war es sehr ruhig. Hinweis: Kleiderhaken wären auch sehr schön gewesen, da die die Tür vom Kleiderschrank nur wenig geöffnet werden konnte, weil sie an der Automatik der Eingangstür anstieß.

Vom Hotel bis ins Zentrum, incl. Bahnhof, ist alles mit Fuss erreichbar. Das Einchecken in das Hotel war schon sehr angenehm, das Personal war höflich und zuvorkommend. Das Frühstücksbüffet war sehr umfangreich und vielfältig. Das Zimmer selbst war sauber und gepflegt. Trotz Bauarbeiten im Hotel und auf der gegenüberliegenden Strassenseite war es sehr ruhig. Hinweis: Kleiderhaken wären auch sehr schön gewesen, da die die Tür vom Kleiderschrank nur wenig geöffnet werden konnte, weil sie an der Automatik der Eingangstür anstieß.

8

Lori

3 jun 2025

·

Se alojó 2 noches

It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.

It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.

8

Patrick

16 ene 2023

·

Se alojó 2 noches

I actually liked all the staff but I was a bit upset at check out when they tried to make me pay the city tax again. I’d already paid with a different person in cash on check in but this person seems not to have recorded the fact and I had no receipt. It was very embarrassing to have a row with the other receptionist with a large queue of people behind me. I stay in many different hotels in Germany, often in Köln. This is the first time this has happened and to be honest I was made to feel like I was lying. My 9 year old son was next to me and I really don’t need to be undermined in front of him. All staff, including the receptionist I was arguing were nice but I probably won’t stay there again, it’s put me off.

I actually liked all the staff but I was a bit upset at check out when they tried to make me pay the city tax again. I’d already paid with a different person in cash on check in but this person seems not to have recorded the fact and I had no receipt. It was very embarrassing to have a row with the other receptionist with a large queue of people behind me. I stay in many different hotels in Germany, often in Köln. This is the first time this has happened and to be honest I was made to feel like I was lying. My 9 year old son was next to me and I really don’t need to be undermined in front of him. All staff, including the receptionist I was arguing were nice but I probably won’t stay there again, it’s put me off.

8

Paul

22 jul 2024

·

Se alojó 5 noches

Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.

Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.

10

Ola

6 ago 2023

·

Se alojó 4 noches

Excellent, staff were extremely brilliant and helpful.

Excellent, staff were extremely brilliant and helpful.

6

Garry

20 ago 2023

·

Se alojó 3 noches

Good area, quiet. Put into an annex across the road - should be made aware of this before booking. Air conditioning poor, took whole day to cool room down. Male receptionist in mornings was very helpful and friendly, unfortunately same can't be said of the female receptionist we encountered in the evenings, uninterested and unfriendly. Pool/gym needs to be better signposted and explained. Paid €20 each for breakfast - not the best value for money but adequate.

Good area, quiet. Put into an annex across the road - should be made aware of this before booking. Air conditioning poor, took whole day to cool room down. Male receptionist in mornings was very helpful and friendly, unfortunately same can't be said of the female receptionist we encountered in the evenings, uninterested and unfriendly. Pool/gym needs to be better signposted and explained. Paid €20 each for breakfast - not the best value for money but adequate.

10

Alastair Kennedy

30 jul 2024

·

Se alojó 6 noches

Greta location, facilities and staff. Family friendly. We had a great time!

Greta location, facilities and staff. Family friendly. We had a great time!

10

Denise

23 nov 2025

·

Se alojó 3 noches

Massive thank you to the man who allowed me to check in super early after my 5:45am flight, and for storing my luggage in your staff office when I went to the spa (you really are an angel). Exceptional breakfast (croissants, breads, jams, hams, cheeses, porridge/muesli, eggs, fruit and so much more). Lovely spacious room. The bed lights were a little strange - came on sporadically but that was a little blip. Hotel surroundings is quiet as it's about 15 min walk from Central Cologne station but as a woman, I didn't necessarily feel comfortable walking back to the hotel at night on my own. It was thankfully okay but most likely better in the summer months when it's not dark around 6pm. Loved the 24/7 bar/shop where you can pay as you go for items. Thank you all, but especially to the young man on the morning shift of 14 Nov and 17 Nov. Highlight - the spa, and only 4eu!!! Day made!

Massive thank you to the man who allowed me to check in super early after my 5:45am flight, and for storing my luggage in your staff office when I went to the spa (you really are an angel). Exceptional breakfast (croissants, breads, jams, hams, cheeses, porridge/muesli, eggs, fruit and so much more). Lovely spacious room. The bed lights were a little strange - came on sporadically but that was a little blip. Hotel surroundings is quiet as it's about 15 min walk from Central Cologne station but as a woman, I didn't necessarily feel comfortable walking back to the hotel at night on my own. It was thankfully okay but most likely better in the summer months when it's not dark around 6pm. Loved the 24/7 bar/shop where you can pay as you go for items. Thank you all, but especially to the young man on the morning shift of 14 Nov and 17 Nov. Highlight - the spa, and only 4eu!!! Day made!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación tranquila en una zona residencial a unos 15-20 minutos a pie de la catedral y la estación principal, con conexiones cercanas a la U‑Bahn. Algunos lo consideran un poco lejos en mal tiempo o por la noche, pero muchos lo consideran una base conveniente.

Reseñas de huéspedes relacionadas

10

Karen

18 ago 2024

·

Se alojó 5 noches

Great stay. Hotel was walking distance from city but away from hustle and bustle.

Great stay. Hotel was walking distance from city but away from hustle and bustle.

8

Zeynep

4 dic 2024

·

Se alojó 2 noches

Middle quality, i expected same quality as other mercure hotels. Lo ation is not bad, 10 -15 min walking to main station.

Middle quality, i expected same quality as other mercure hotels. Lo ation is not bad, 10 -15 min walking to main station.

8

Paul

22 jul 2024

·

Se alojó 5 noches

Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.

Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.

10

Peter

6 jun 2025

·

Se alojó 2 noches

Nice hotel in quiet neighborhood. Convenient for us to visit our daughter who lives nearby. Good value for money.

Nice hotel in quiet neighborhood. Convenient for us to visit our daughter who lives nearby. Good value for money.

10

Dee

22 dic 2024

·

Se alojó 2 noches

Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al

Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al

8

dorotea

10 mar 2025

·

Se alojó 2 noches

Camere grandi e confortevoli. Vicino alla metropolitana a 2 fermate dalla stazione centrale.

Camere grandi e confortevoli. Vicino alla metropolitana a 2 fermate dalla stazione centrale.

10

Adrian

1 sept 2024

·

Se alojó 1 noche

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!

10

Philip

3 oct 2024

·

Se alojó 2 noches

Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again

Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again

10

Foster

13 may 2024

·

Se alojó 1 noche

Everything was walking distance! If not there are two different trains near the hotel!

Everything was walking distance! If not there are two different trains near the hotel!

10

Anthony

30 sept 2025

·

Se alojó 3 noches

Very comfortable and only about 15-20 minutes walk from Köln city centre, so quieter

Very comfortable and only about 15-20 minutes walk from Köln city centre, so quieter

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es ampliamente elogiado por su variedad y calidad. Las críticas incluyen huevos demasiado cocidos, aglomeraciones o preocupaciones por la relación calidad-precio, opciones vegetarianas limitadas y disponibilidad limitada de cenas/bares.

Reseñas de huéspedes relacionadas

8

Padmanabha

9 ene 2025

·

Se alojó 2 noches

Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.

Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.

10

Yaruk

12 oct 2024

·

Se alojó 1 noche

Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.

Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.

8

Allan

26 ago 2025

·

Se alojó 2 noches

Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip

Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip

10

Paul

7 sept 2024

·

Se alojó 3 noches

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.

8

Paul

22 jul 2024

·

Se alojó 5 noches

Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.

Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.

10

Dee

22 dic 2024

·

Se alojó 2 noches

Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al

Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al

10

Marilyn

15 dic 2024

·

Se alojó 1 noche

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.

6

Garry

20 ago 2023

·

Se alojó 3 noches

Good area, quiet. Put into an annex across the road - should be made aware of this before booking. Air conditioning poor, took whole day to cool room down. Male receptionist in mornings was very helpful and friendly, unfortunately same can't be said of the female receptionist we encountered in the evenings, uninterested and unfriendly. Pool/gym needs to be better signposted and explained. Paid €20 each for breakfast - not the best value for money but adequate.

Good area, quiet. Put into an annex across the road - should be made aware of this before booking. Air conditioning poor, took whole day to cool room down. Male receptionist in mornings was very helpful and friendly, unfortunately same can't be said of the female receptionist we encountered in the evenings, uninterested and unfriendly. Pool/gym needs to be better signposted and explained. Paid €20 each for breakfast - not the best value for money but adequate.

10

Denise

23 nov 2025

·

Se alojó 3 noches

Massive thank you to the man who allowed me to check in super early after my 5:45am flight, and for storing my luggage in your staff office when I went to the spa (you really are an angel). Exceptional breakfast (croissants, breads, jams, hams, cheeses, porridge/muesli, eggs, fruit and so much more). Lovely spacious room. The bed lights were a little strange - came on sporadically but that was a little blip. Hotel surroundings is quiet as it's about 15 min walk from Central Cologne station but as a woman, I didn't necessarily feel comfortable walking back to the hotel at night on my own. It was thankfully okay but most likely better in the summer months when it's not dark around 6pm. Loved the 24/7 bar/shop where you can pay as you go for items. Thank you all, but especially to the young man on the morning shift of 14 Nov and 17 Nov. Highlight - the spa, and only 4eu!!! Day made!

Massive thank you to the man who allowed me to check in super early after my 5:45am flight, and for storing my luggage in your staff office when I went to the spa (you really are an angel). Exceptional breakfast (croissants, breads, jams, hams, cheeses, porridge/muesli, eggs, fruit and so much more). Lovely spacious room. The bed lights were a little strange - came on sporadically but that was a little blip. Hotel surroundings is quiet as it's about 15 min walk from Central Cologne station but as a woman, I didn't necessarily feel comfortable walking back to the hotel at night on my own. It was thankfully okay but most likely better in the summer months when it's not dark around 6pm. Loved the 24/7 bar/shop where you can pay as you go for items. Thank you all, but especially to the young man on the morning shift of 14 Nov and 17 Nov. Highlight - the spa, and only 4eu!!! Day made!

10

Helen

30 jul 2025

·

Se alojó 1 noche

Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.

Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

ALEXANDER

27 feb 2024

·

Se alojó 1 noche

Excelente el hotel, gracias a él servicio de las personas, él sauna y la piscina muy excelente todo me pareció muy bueno recomiendo mucho edt y hotel

Excelente el hotel, gracias a él servicio de las personas, él sauna y la piscina muy excelente todo me pareció muy bueno recomiendo mucho edt y hotel

8

Mareike

hace 2 semanas

·

Se alojó 1 noche

Sauber Praktisch Gutes Frühstück

Sauber Praktisch Gutes Frühstück

8

Ulrike

11 ago 2026

·

Se alojó 1 noche

Etwas in die Jahre gekommen (Waschbecken hat Risse), aber sehr sauber. Leckeres Frühstück, gute Betten, prima Schwimmbad zum Schwimmen, ordentlicher Fitnessbereich (könnte noch ein paar Geräte mehr haben). Fahrräder können eingeschlossen werden. Cooler Trinkbrunnen im Foyer.

Etwas in die Jahre gekommen (Waschbecken hat Risse), aber sehr sauber. Leckeres Frühstück, gute Betten, prima Schwimmbad zum Schwimmen, ordentlicher Fitnessbereich (könnte noch ein paar Geräte mehr haben). Fahrräder können eingeschlossen werden. Cooler Trinkbrunnen im Foyer.

10

Dorthe

27 jul 2026

·

Se alojó 4 noches

Virkelig dejligt hotel med rigtig lækker morgenmad, stille på gangene og grønt uden for vinduerne. Man er tit vant til at kigge ind i et andet hotel eller en mur i byhoteller men her var der grønne træer og egern på den anden side. Pænt hotel, dog var der lidt afskalning i loftet og rust på toilettet. Vi benyttede poolen, som var lækker - dog var rengøringen her ikke i top. Der lå skrald og hår rundt i kanten. Fitnessrummet var sparsomt, men med fine maskiner. Fedt at man kunne caste sin egen telefon til fjernsynet og at der var info på fjernsynet også. Hotellet ligger i gå afstand til gode restauranter. Alt i alt et dejligt hotel vi vil anbefale til andre.

Virkelig dejligt hotel med rigtig lækker morgenmad, stille på gangene og grønt uden for vinduerne. Man er tit vant til at kigge ind i et andet hotel eller en mur i byhoteller men her var der grønne træer og egern på den anden side. Pænt hotel, dog var der lidt afskalning i loftet og rust på toilettet. Vi benyttede poolen, som var lækker - dog var rengøringen her ikke i top. Der lå skrald og hår rundt i kanten. Fitnessrummet var sparsomt, men med fine maskiner. Fedt at man kunne caste sin egen telefon til fjernsynet og at der var info på fjernsynet også. Hotellet ligger i gå afstand til gode restauranter. Alt i alt et dejligt hotel vi vil anbefale til andre.

4

Lee

23 jul 2026

·

Se alojó 2 noches

Very disappointing experience – not what I expected from a 4-star hotel I booked a two-night stay here and, unfortunately, it did not live up to the 4-star experience I was expecting. The lift was not working during our stay, and the key card access to the adjacent building was faulty, which was inconvenient. The cleanliness of the room was also very disappointing. The bin still had litter in it, the coffee cup had clearly not been properly cleaned from the previous occupant, the coffee machine was dirty, and we even found an empty beer bottle under the bed. To make matters worse, there was building work taking place next door, with loud noise starting as early as 7:30am. This was particularly frustrating as I had booked this trip to celebrate my son’s birthday, and the experience was far from what I had hoped for. Even the checkout experience was disappointing. I handed over my key card and there was no interaction whatsoever — not even a simple “thank you”, “goodbye” or a question about how our stay had been. Given the issues we experienced during our stay, I would have expected at least some basic level of customer service or interest in our experience. Overall, I am really disappointed. When a hotel is advertised as 4-star, I expect a certain standard of cleanliness, facilities and customer service. Unfortunately, this stay fell well short of those expectations, and I certainly did not feel that I received the 4-star experience I had paid for.

Very disappointing experience – not what I expected from a 4-star hotel I booked a two-night stay here and, unfortunately, it did not live up to the 4-star experience I was expecting. The lift was not working during our stay, and the key card access to the adjacent building was faulty, which was inconvenient. The cleanliness of the room was also very disappointing. The bin still had litter in it, the coffee cup had clearly not been properly cleaned from the previous occupant, the coffee machine was dirty, and we even found an empty beer bottle under the bed. To make matters worse, there was building work taking place next door, with loud noise starting as early as 7:30am. This was particularly frustrating as I had booked this trip to celebrate my son’s birthday, and the experience was far from what I had hoped for. Even the checkout experience was disappointing. I handed over my key card and there was no interaction whatsoever — not even a simple “thank you”, “goodbye” or a question about how our stay had been. Given the issues we experienced during our stay, I would have expected at least some basic level of customer service or interest in our experience. Overall, I am really disappointed. When a hotel is advertised as 4-star, I expect a certain standard of cleanliness, facilities and customer service. Unfortunately, this stay fell well short of those expectations, and I certainly did not feel that I received the 4-star experience I had paid for.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-10-23: 150.02500654296875USD
2026-10-24: 211.6099425292969USD
2026-10-25: 89.01379345092774USD
2026-10-26: 155.20901063232424USD
2026-10-27: 207.65862462158205USD
2026-10-28: 164.3640955444336USD
2026-10-29: 141.71755579223634USD
2026-10-30: 121.6746604248047USD
2026-10-31: 131.1497387298584USD
2026-11-01: 91.0018640625USD
2026-11-02: 109.72415733947754USD
2026-11-03: 122.92785319519044USD
2026-11-04: 124.44881978759766USD
2026-11-05: 124.30659860229493USD
2026-11-06: 144.53236931762697USD
2026-11-07: 161.926504095459USD
2026-11-08: 123.07794706420898USD
2026-11-09: 128.0811187713623USD
2026-11-10: 299.189471484375USD
2026-11-11: 188.07911490478517USD
2026-11-12: 91.60390639343262USD
2026-11-13: NO DATA
2026-11-14: 273.1730127990723USD
2026-11-15: 81.74438297424317USD
2026-11-16: 127.05336170959474USD
2026-11-17: 176.65067930908205USD
2026-11-18: 167.28283533325197USD
2026-11-19: 100.36969949035645USD
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2026-12-23: 203.12864309082033USD