The Ritz-Carlton O'ahu, Turtle Bay
1127 USD
a notte
Media per novembre
Prezzi per The Ritz-Carlton O'ahu, Turtle Bay
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1127 USD
a notte
Media per novembre
Prezzi medi mensili
Presso The Ritz-Carlton O'ahu, Turtle Bay, il prezzo per notte è in media di 872 USD nel mese più economico (agosto) e di 2943 USD nel mese più caro (ottobre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 972 USD |
| febbraio | 1042 USD |
| marzo | 1073 USD |
| aprile | 1152 USD |
| maggio | 981 USD |
| giugno | 1027 USD |
| luglio | 986 USD |
| agosto | 872 USD |
| settembre | 908 USD |
| ottobre | 2943 USD |
| novembre | 1127 USD |
| dicembre | 1142 USD |
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nov · 1127 USD
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Prezzo più alto: ottobre (circa 2943 USD)
Prezzo più basso: agosto (circa 872 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Dopo aver migliorato il tiro sul campo da golf, immergiti in una delle 5 piscine all'aperto o delle 2 vasche idromassaggio. Qu...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Dopo aver migliorato il tiro sul campo da golf, immergiti in una delle 5 piscine all'aperto o delle 2 vasche idromassaggio. Questo resort propone, inoltre, servizi di concierge, un servizio babysitter a pagamento e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di un business center aperto 24 ore su 24, servizio auto o limousine e check-out veloce. Stai pianificando un evento a Kahuku? Presso un resort avrai a disposizione 2601 metri quadrati di spazio con un'area per conferenze e 6 sale riunioni. Il un parcheggio (a pagamento) è disponibile in loco.
Ristorazione
Mangia un boccone al Alaia, uno dei 4 ristoranti disponibili presso un resort, oppure resta in stanza e approfitta dell'ottimo servizio in camera con orario limitato. Oppure, ci sono stuzzichini al al bar/caffetteria. Se vorrai rinfrescarti con un drink, avrai a disposizione un bar/lounge, un bar sulla spiaggia e un bar a bordo piscina.
Camere
Rilassati in una delle 443 camere con stile personalizzato della struttura, complete di frigorifero e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni con vasca e doccia separate dispongono di vasca da bagno a immersione totale e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
Posizione
A Kahuku, The Ritz-Carlton O‘ahu, Turtle Bay in riva all'oceano ti permette di raggiungere in meno di un quarto d'ora di auto Turtle Bay Beach e Sunset Beach. Questo resort sulla spiaggia dista 8,9 km da Banzai Pipeline e 10,2 km da Pupukea Beach Park.
Nelle vicinanze
Campo da golf Turtle Bay Palmer Course(0.1 miglia)
Campo da golf Turtle Bay Faizo Course(0.1 miglia)
Turtle Bay(0.1 miglia)
Turtle Beach(0.1 miglia)
Kuilima Cove(0.2 miglia)
Turtle Bay Beach(0.6 miglia)
Kaihalulu Beach(0.6 miglia)
Hanaka‘Ilio Beach(1.5 miglia)
Parco sulla Spiaggia Kawela Bay Beach Park(1.7 miglia)
Kawela Bay Beaches(2.1 miglia)
Kahuku Farms(3.1 miglia)
Waialee(3.1 miglia)
Velzyland Beach(3.5 miglia)
Sunset Beach(4.1 miglia)
James Campbell National Wildlife Refuge(4.3 miglia)
Aeroporto Internazionale di Honolulu (HNL)(38.2 miglia)
Kapolei, HI (JRF-Kalaeloa)(39.3 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet
Posizione
57-091 Kamehameha Highway, Kawela Bay, Kahuku, Hawaii, Stati Uniti d'America
Campo da golf Turtle Bay Palmer Course (0.1 miglia)
Campo da golf Turtle Bay Faizo Course (0.1 miglia)
Turtle Bay (0.1 miglia)
Turtle Beach (0.1 miglia)
Kuilima Cove (0.2 miglia)
Turtle Bay Beach (0.6 miglia)
Recensioni degli ospiti su The Ritz-Carlton O'ahu, Turtle Bay
9
Favoloso
Sulla base di 1000 recensioni verificate
Cosa pensano gli ospiti
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Le recensioni sul The Ritz-Carlton O'ahu, Turtle Bay evidenziano una splendida posizione sulla North Shore con vista sull'oceano, numerose attività in loco e, in generale, un personale cordiale e disponibile, sottolineando frequentemente prezzi molto alti e la posizione isolata della struttura, che richiede l'uso dell'auto.
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Cosa pensano gli ospiti
Le recensioni sul The Ritz-Carlton O'ahu, Turtle Bay evidenziano una splendida posizione sulla North Shore con vista sull'oceano, numerose attività in loco e, in generale, un personale cordiale e disponibile, sottolineando frequentemente prezzi molto alti e la posizione isolata della struttura, che richiede l'uso dell'auto.
Le camere rinnovate sono spaziose ed eleganti, e molti apprezzano gli interni silenziosi e la disposizione degli ambienti, sebbene alcuni ospiti menzionino il comfort del materasso, il rumore occasionale a bordo piscina o odori di muffa, e altri notino una connessione Wi-Fi in camera instabile. Le strutture e le attività sono molteplici – diverse piscine, sentieri, biciclette, golf, maneggio, spa, musica dal vivo – ma le piscine possono essere fredde o affollate, e la qualità e la varietà dei ristoranti sono contrastanti, a volte con necessità di prenotazione. Il servizio è spesso caloroso e attento, tuttavia alcuni segnalano risposte incoerenti da parte del concierge, occasionali problemi al check-in o con il conto, e isolati episodi di scortesia al ristorante. Aspettatevi un lusso rilassato in un ambiente panoramico e ricco di attività, con un servizio generalmente cordiale.
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Servizi
Le numerose strutture e attività includono diverse piscine (per adulti e famiglie), un centro fitness molto apprezzato, golf, maneggio, sentieri, noleggio biciclette, spa e musica dal vivo. Gli aspetti negativi includono piscine occasionalmente fredde o affollate e costi aggiuntivi per molte strutture e il parcheggio.
Recensioni degli ospiti correlate
10
Andrea
2 giu 2025
·
Soggiorno di 3 notti
Very relaxing, beautiful resort! Good experience at Alaia for dinner. Pool was crowded, beach was beautiful but no beach service, that could be improved as well as nicer beach towels.
Very relaxing, beautiful resort! Good experience at Alaia for dinner. Pool was crowded, beach was beautiful but no beach service, that could be improved as well as nicer beach towels.
10
Thomas
11 lug 2024
·
Soggiorno di 8 notti
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
10
Dwayne Leon
2 giu 2024
·
Soggiorno di 8 notti
Great vacation Only complaint is I paid $ 50 per day for parking but some parking was blocked for valet parking only , another way to make more money on parking , I don’t feel this is fair to guests
Great vacation Only complaint is I paid $ 50 per day for parking but some parking was blocked for valet parking only , another way to make more money on parking , I don’t feel this is fair to guests
8
Lisa
24 nov 2024
·
Soggiorno di 9 notti
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
10
Tyson
4 nov 2024
·
Soggiorno di 2 notti
Another amazing review for another amazing stay! The north shore of Oahu is the optimal Hawaii destination and a stay at Turtle Bay is a must! The views from any room you stay in are spectacular, the pools are amazing and love they provide you with Coola sunscreen so you don’t have to buy any or worry about any burns. The food (poke bowl by the pool) and drinks (famous Mai Tai) are things I dream about all year long. Counting down the days to go back and sit at the lobby bar at sunset with drink in hand.
Another amazing review for another amazing stay! The north shore of Oahu is the optimal Hawaii destination and a stay at Turtle Bay is a must! The views from any room you stay in are spectacular, the pools are amazing and love they provide you with Coola sunscreen so you don’t have to buy any or worry about any burns. The food (poke bowl by the pool) and drinks (famous Mai Tai) are things I dream about all year long. Counting down the days to go back and sit at the lobby bar at sunset with drink in hand.
10
Robert
8 apr 2024
·
Soggiorno di 4 notti
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
10
Scott
17 nov 2023
·
Turtle bay resort is my favorite resort on Oahu the pool bar view and bartenders are the best on the island. The patio and views in the room is awesome the grounds and lagoon great for relaxing. The infinity pool and hot tub are excellent only issues should stay open later like 10pm
Turtle bay resort is my favorite resort on Oahu the pool bar view and bartenders are the best on the island. The patio and views in the room is awesome the grounds and lagoon great for relaxing. The infinity pool and hot tub are excellent only issues should stay open later like 10pm
10
Aggeliki
11 lug 2025
·
Soggiorno di 7 notti
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
10
Andrea
24 ott 2024
·
Soggiorno di 14 notti
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
10
Jonathan
19 mag 2025
·
Soggiorno di 3 notti
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
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Pulizia
Le camere e gli spazi esterni sono ampiamente descritti come molto puliti dopo la ristrutturazione. Alcune segnalazioni citano aree piscina sporche o con eccesso di cloro, odori o biancheria macchiata, e un problema grave in una camera.
Recensioni degli ospiti correlate
10
camille
14 dic 2024
·
Soggiorno di 3 notti
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
10
Zachary
1 giu 2024
·
Soggiorno di 7 notti
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
10
Jon
27 set 2024
·
Soggiorno di 4 notti
Clean and quiet
Clean and quiet
4
Habib Frederick
24 feb 2025
·
Soggiorno di 7 notti
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
10
Englon
6 lug 2024
·
Soggiorno di 5 notti
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
10
Rohan
3 set 2023
·
Soggiorno di 5 notti
Cleanliness, professional and welcoming staff
Cleanliness, professional and welcoming staff
2
Scott
12 giu 2024
·
Soggiorno di 6 notti
Had to have bedding changed twice during stay because of stains on sheets. Food was really expensive and poor quality. Not worth the money at all. Watch for the resort fee and parking.
Had to have bedding changed twice during stay because of stains on sheets. Food was really expensive and poor quality. Not worth the money at all. Watch for the resort fee and parking.
10
Pamela
27 set 2024
·
Soggiorno di 7 notti
The Turtle Bay Resort is a beautiful, relaxing place to stay. Everyone is very friendly and welcoming. The property has a very high-end feel without being stuffy or pretentious. There are comfy places to relax inside and outside with the emphasis on natural fibers, woods, and hardscapes. The food is delicious. The sunset spot was my favorite, watching the sunset surfers. My other favorite spot was the comfy chaise on our balcony with the overstuffed pillows. I sat out there for hours watching the waves and the children play in the pool below. The room had ample storage and was extremely clean. The shower was amazing - so huge with both a rain fixture and a hand-held option. The property was large and had many fun hiking/biking trails to explore the area. Overall it was a wonderful place to stay.
The Turtle Bay Resort is a beautiful, relaxing place to stay. Everyone is very friendly and welcoming. The property has a very high-end feel without being stuffy or pretentious. There are comfy places to relax inside and outside with the emphasis on natural fibers, woods, and hardscapes. The food is delicious. The sunset spot was my favorite, watching the sunset surfers. My other favorite spot was the comfy chaise on our balcony with the overstuffed pillows. I sat out there for hours watching the waves and the children play in the pool below. The room had ample storage and was extremely clean. The shower was amazing - so huge with both a rain fixture and a hand-held option. The property was large and had many fun hiking/biking trails to explore the area. Overall it was a wonderful place to stay.
4
Michael
10 ago 2024
·
Soggiorno di 3 notti
Interior refurbished, but exterior shows its age. Too many complaints to detail in this review. Poor, poor poor. Definitely not up to traditional Ritz Carlton standards.
Interior refurbished, but exterior shows its age. Too many complaints to detail in this review. Poor, poor poor. Definitely not up to traditional Ritz Carlton standards.
2
JACOB
12 apr 2023
·
THERE WAS A DEAD RAT IN OUR AIR CONDITIONING VENTS. MATINANCE FINALLY GOT IT OUT THE DAY BEFORE WE LEFT. WE STILL SMELLED IT, WE ALL GOT SICK, AND OUR 10 YEAR OLD WAS VERY SICK FROM THE SMELL. SHE STILL HAS A FEVER 2 DAYS LATER. BECAUSE, THEY WERE SOLD OUT WE COULDNT GET ANOTHER ROOM. VERY POOR MANAGEMENT AT THIS RESORT...
THERE WAS A DEAD RAT IN OUR AIR CONDITIONING VENTS. MATINANCE FINALLY GOT IT OUT THE DAY BEFORE WE LEFT. WE STILL SMELLED IT, WE ALL GOT SICK, AND OUR 10 YEAR OLD WAS VERY SICK FROM THE SMELL. SHE STILL HAS A FEVER 2 DAYS LATER. BECAUSE, THEY WERE SOLD OUT WE COULDNT GET ANOTHER ROOM. VERY POOR MANAGEMENT AT THIS RESORT...
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Camere
Le camere sono spaziose, moderne e progettate per un comfort silenzioso, con molti che apprezzano la disposizione degli ambienti e i balconi. Alcuni ospiti menzionano problemi di comfort del materasso, piccoli balconi al secondo piano, rumore intermittente a bordo piscina o odore di umidità, e una connessione Wi-Fi in camera carente.
Recensioni degli ospiti correlate
10
Brooke
13 feb 2024
·
Soggiorno di 5 notti
Loved everything. What an amazing property. It’s a 10. If I had to be picky. The one thing I’d say that could improve was our mattress. It’s not a deal breaker - but if your partner moves - you sure do feel it.
Loved everything. What an amazing property. It’s a 10. If I had to be picky. The one thing I’d say that could improve was our mattress. It’s not a deal breaker - but if your partner moves - you sure do feel it.
10
Matthew
21 feb 2023
·
Soggiorno di 5 notti
Beautiful property. Room was very clean and beautifully appointed. The beach on the property was very nice and clean and the attendants were very helpful and friendly. Breakfast buffet was pretty good but $100 for 2 people seemed a little steep, even for hawaii. Lei Lei's restaurant was very good. Very nice that they had an adult's only pool. They gave us a late checkout which was very much appreciated. Everyone we dealt with was very nice. Only dislike was that we stayed on the second floor and the balcony on these rooms was tiny- no room for any chairs. Wish we would have known this but all the pics show the bigger balcony. Overall, would definitely recommend this hotel
Beautiful property. Room was very clean and beautifully appointed. The beach on the property was very nice and clean and the attendants were very helpful and friendly. Breakfast buffet was pretty good but $100 for 2 people seemed a little steep, even for hawaii. Lei Lei's restaurant was very good. Very nice that they had an adult's only pool. They gave us a late checkout which was very much appreciated. Everyone we dealt with was very nice. Only dislike was that we stayed on the second floor and the balcony on these rooms was tiny- no room for any chairs. Wish we would have known this but all the pics show the bigger balcony. Overall, would definitely recommend this hotel
8
Christine
27 mag 2025
·
Soggiorno di 3 notti
Our sheets and room had a damp smell throughout our stay. Staff were courteous and switched sheets upon request, however it still had the smell after. Not sure if smell was coming from the AC
Our sheets and room had a damp smell throughout our stay. Staff were courteous and switched sheets upon request, however it still had the smell after. Not sure if smell was coming from the AC
10
JOEL
9 mag 2024
·
Soggiorno di 3 notti
Internet connection in the room is not so good
Internet connection in the room is not so good
8
Toshiko
10 ago 2025
·
Soggiorno di 1 notte
Food and service of the restaurant can be better considering of the price. Basically good, but noise from the pool area was always heard from the room.
Food and service of the restaurant can be better considering of the price. Basically good, but noise from the pool area was always heard from the room.
8
Craig
28 dic 2022
·
Soggiorno di 2 notti
Our stay at Turtle Bay was nice. However the beds need to be replaced. The mattress was entirely too soft to the point of back ache.
Our stay at Turtle Bay was nice. However the beds need to be replaced. The mattress was entirely too soft to the point of back ache.
10
Sarah
14 lug 2025
·
Soggiorno di 4 notti
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
10
Debra
4 ago 2025
·
Soggiorno di 3 notti
This resort exceeded my expectations in every way! The property is stunning. Our room was beautiful, clean and quiet. The staff was friendly and very helpful. I enjoyed every moment at this resort and look forward to returning.
This resort exceeded my expectations in every way! The property is stunning. Our room was beautiful, clean and quiet. The staff was friendly and very helpful. I enjoyed every moment at this resort and look forward to returning.
10
Harold
11 ago 2025
·
Soggiorno di 5 notti
This resort is top notch. The rooms are extra large and I loved the workout room…this is not the typical resort, but absolutely earned the 5-star rating.
This resort is top notch. The rooms are extra large and I loved the workout room…this is not the typical resort, but absolutely earned the 5-star rating.
10
Jonathan
19 mag 2025
·
Soggiorno di 3 notti
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
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Servizio
Il personale è spesso elogiato per la sua cordialità, accoglienza e attenzione in tutta la struttura e nelle bungalow. A volte si riscontrano incoerenze, tra cui un concierge lento o poco reattivo, problemi al check-in o con il conto, e isolati episodi negativi nei ristoranti.
Recensioni degli ospiti correlate
8
Lisa
24 nov 2024
·
Soggiorno di 9 notti
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
2
Numsiri
14 lug 2024
·
Soggiorno di 3 notti
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
10
HAE IN
5 set 2024
·
Soggiorno di 2 notti
Everything is convenient. But response is very slow whenever we request something.
Everything is convenient. But response is very slow whenever we request something.
10
Susanne Kelley
14 set 2024
·
Soggiorno di 6 notti
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
10
Joseph A
13 lug 2025
·
Soggiorno di 7 notti
Great hotel and even better staff!!
Great hotel and even better staff!!
10
Cordelia
3 lug 2025
·
Soggiorno di 10 notti
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
10
laura
26 dic 2024
·
Soggiorno di 5 notti
Wonderful getaway, amazing views on to the Ocean. Well trained staff who want to really look after you. Sunset leaves you speechless. Food choice and quality excellent. Extra treat when the turtles come to visit.
Wonderful getaway, amazing views on to the Ocean. Well trained staff who want to really look after you. Sunset leaves you speechless. Food choice and quality excellent. Extra treat when the turtles come to visit.
4
Johnny
22 ago 2025
·
Soggiorno di 5 notti
While the property itself is beautiful, my overall experience did not meet expectations, particularly given the price point. The resort felt overpriced for the value offered. There were relatively few organized events and activities, and breakfast was surprisingly expensive compared to similar luxury properties. Service was also an area of concern. Staff were not especially helpful in guiding guests through the resort’s events or amenities. Information was unclear, and I often felt expected to “figure it out” on my own. On multiple occasions, calls to the concierge went unanswered, leaving me to walk to the front desk just to get assistance. Considering the resort’s remote location—over an hour from the airport—paired with the high nightly rates, lack of service consistency, and limited programming, I cannot recommend this property. For the same cost, there are other resorts in Hawai‘i that offer a more seamless and welcoming guest experience.
While the property itself is beautiful, my overall experience did not meet expectations, particularly given the price point. The resort felt overpriced for the value offered. There were relatively few organized events and activities, and breakfast was surprisingly expensive compared to similar luxury properties. Service was also an area of concern. Staff were not especially helpful in guiding guests through the resort’s events or amenities. Information was unclear, and I often felt expected to “figure it out” on my own. On multiple occasions, calls to the concierge went unanswered, leaving me to walk to the front desk just to get assistance. Considering the resort’s remote location—over an hour from the airport—paired with the high nightly rates, lack of service consistency, and limited programming, I cannot recommend this property. For the same cost, there are other resorts in Hawai‘i that offer a more seamless and welcoming guest experience.
10
Andrew
7 ago 2024
·
Soggiorno di 3 notti
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends. The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends. The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
6
Michael
22 mar 2025
·
Soggiorno di 5 notti
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
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Posizione
Spettacolare posizione sulla North Shore con spiagge, tramonti, snorkeling a Kuilima Cove e sentieri all'interno della proprietà; molti apprezzano la distanza dalla folla di Waikiki. La posizione è isolata e dista più di un'ora dall'aeroporto, quindi è consigliabile noleggiare un'auto.
Recensioni degli ospiti correlate
10
Kelly
23 lug 2025
·
Soggiorno di 3 notti
Excellent customer service. Beautiful grounds. Access to several beaches.
Excellent customer service. Beautiful grounds. Access to several beaches.
10
Jacob
21 gen 2024
·
Soggiorno di 6 notti
Beautiful, but very far from the airport and very expensive transportation to and from hotel
Beautiful, but very far from the airport and very expensive transportation to and from hotel
10
Naaman
13 giu 2024
·
Soggiorno di 6 notti
Everything is available there with out much worry. Close to other available attractions.
Everything is available there with out much worry. Close to other available attractions.
10
Clifford
2 nov 2024
·
Soggiorno di 4 notti
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
10
Laura
24 giu 2024
·
Soggiorno di 7 notti
Beautiful and calm lobby and property. If you want to be away from the busy Waikiki area, this is the place to go.
Beautiful and calm lobby and property. If you want to be away from the busy Waikiki area, this is the place to go.
10
Emre Can
14 giu 2024
·
Soggiorno di 4 notti
The setting, food options, the beaches, the view from rooms. Fantastic place.
The setting, food options, the beaches, the view from rooms. Fantastic place.
10
Carlos
23 feb 2024
·
Soggiorno di 8 notti
Turtle Bay Resort is located on the most beautiful location at the North Shore in Hawaii! Great place to take the whole family for a nice vacation. If Surfing is your thing, Sunset Beach and other amazing spots are close by. Will be back next year for sure!
Turtle Bay Resort is located on the most beautiful location at the North Shore in Hawaii! Great place to take the whole family for a nice vacation. If Surfing is your thing, Sunset Beach and other amazing spots are close by. Will be back next year for sure!
10
Jessica
15 giu 2025
·
Soggiorno di 7 notti
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
10
Robert
11 apr 2025
·
Soggiorno di 4 notti
If you are looking for a quintessential, tropical Hawaiian vacation look no further than the turtle Bay resort. From the second you walk in to their area, bright lobby with views of the waves and ocean on both sides you will never wanna leave. The area is peaceful and rural. Do not expect any nightlife other than what you make at the hotel. Food options are limited, but easy enough to deal with for a week. I was hesitant to even go to Oahu because of the amount of people that found the North Shore and turtle Bay resort to be everything I ever wanted in Hawaii, and better than anything that we’ve had on the other islands
If you are looking for a quintessential, tropical Hawaiian vacation look no further than the turtle Bay resort. From the second you walk in to their area, bright lobby with views of the waves and ocean on both sides you will never wanna leave. The area is peaceful and rural. Do not expect any nightlife other than what you make at the hotel. Food options are limited, but easy enough to deal with for a week. I was hesitant to even go to Oahu because of the amount of people that found the North Shore and turtle Bay resort to be everything I ever wanted in Hawaii, and better than anything that we’ve had on the other islands
10
Andrea
24 ott 2024
·
Soggiorno di 14 notti
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
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Ristorazione
Le recensioni sui ristoranti sono contrastanti: diversi ospiti si sono trovati bene nei ristoranti, nella club lounge e nelle opzioni a bordo piscina, ma altri hanno trovato una varietà limitata o chiusure anticipate e consigliano di prenotare. I prezzi sono spesso considerati alti rispetto alla qualità del cibo.
Recensioni degli ospiti correlate
8
Dennis
28 feb 2024
·
Soggiorno di 9 notti
The facility and location are beautiful. I would almost give it 5 stars in every category, but with the acception of food. I thought the food prices for the food quality weren't worth it. The 1st evenings dinner, a shared appetizer, I had fish and my wife had chicken, two deserts and diet cokes. Total price after tipping was about $210. The fish was over cooked and the chicken tough. 2nd evening we were not as hungry so we shared an entre, split a salad and a dessert with diet cokes. $150. The entre was good and the the salad was not. So rather than just eat on site during our 9 day stay, we were looking for other places to eat . We found the grocery store in Laie and the food carts to be our best option. We also requested a microwave for the room.
The facility and location are beautiful. I would almost give it 5 stars in every category, but with the acception of food. I thought the food prices for the food quality weren't worth it. The 1st evenings dinner, a shared appetizer, I had fish and my wife had chicken, two deserts and diet cokes. Total price after tipping was about $210. The fish was over cooked and the chicken tough. 2nd evening we were not as hungry so we shared an entre, split a salad and a dessert with diet cokes. $150. The entre was good and the the salad was not. So rather than just eat on site during our 9 day stay, we were looking for other places to eat . We found the grocery store in Laie and the food carts to be our best option. We also requested a microwave for the room.
10
Susan
24 lug 2025
·
Soggiorno di 7 notti
Gorgeous property, lots of dining options.
Gorgeous property, lots of dining options.
10
Helen
20 feb 2024
·
Soggiorno di 7 notti
All of the employees went the extra mile to be friendly and courteous. The service we received was excellent, especially from the valets. Wish there had been more dining options. I had bariatric surgery a few years ago and can't even eat a child's portion, yet was not able to order from the keikei menu.
All of the employees went the extra mile to be friendly and courteous. The service we received was excellent, especially from the valets. Wish there had been more dining options. I had bariatric surgery a few years ago and can't even eat a child's portion, yet was not able to order from the keikei menu.
10
ANIL
13 ago 2024
·
Soggiorno di 7 notti
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
10
Kiley Jon
10 giu 2025
·
Soggiorno di 5 notti
The only con is the limited amount of restaurants nearby. The hotel restaurants is really your only choice. The restaurants were great, but ridiculous pricing.
The only con is the limited amount of restaurants nearby. The hotel restaurants is really your only choice. The restaurants were great, but ridiculous pricing.
10
Leila
24 giu 2024
·
Soggiorno di 5 notti
Turtle Bay Resort is absolutely stunning! My fiance and I stayed here for a wedding nearby and had an incredible experience all around. The staff were super warm, friendly, efficient, and knowledgable and the grounds and resort itself were immaculate. I also had a very positive experience at their spa where I got my hair and makeup done. Their cafe is delicious and their pools and cabanas are wonderful. Don't even get me started on the views :) 10/10!
Turtle Bay Resort is absolutely stunning! My fiance and I stayed here for a wedding nearby and had an incredible experience all around. The staff were super warm, friendly, efficient, and knowledgable and the grounds and resort itself were immaculate. I also had a very positive experience at their spa where I got my hair and makeup done. Their cafe is delicious and their pools and cabanas are wonderful. Don't even get me started on the views :) 10/10!
10
Robert
4 mar 2025
·
Soggiorno di 5 notti
Great property, good resturant options, wonderful service. Food was a bit over priced.
Great property, good resturant options, wonderful service. Food was a bit over priced.
8
John T
19 set 2023
·
Soggiorno di 7 notti
Everything was great except for their so called signature restaurant Alaia. We both had the $90 Filet which was the same quality you could get at any road side diner. My wife’s steak had a vein of fat running through the middle and the sweet potato side was inedible. When we complained to the waiter who looked like he should be working as a butcher at a grocery store he offered to replace it with the smashed Parmesan potato’s. When they showed up 30 seconds later they were dry and hard like they had been sitting under a heat lamp for the last 2 hours. When we got the check which was over $300 we saw that he had charged us for the new potato that was also inedible! We complained to the concierge and the front desk about our experience but nothing was done about it. This is absolutely one of the worst restaurant experiences we have ever had. Do yourself a favor and go to The Beach House offsite they are a high end restaurant that knows what their doing and it cost half as much!
Everything was great except for their so called signature restaurant Alaia. We both had the $90 Filet which was the same quality you could get at any road side diner. My wife’s steak had a vein of fat running through the middle and the sweet potato side was inedible. When we complained to the waiter who looked like he should be working as a butcher at a grocery store he offered to replace it with the smashed Parmesan potato’s. When they showed up 30 seconds later they were dry and hard like they had been sitting under a heat lamp for the last 2 hours. When we got the check which was over $300 we saw that he had charged us for the new potato that was also inedible! We complained to the concierge and the front desk about our experience but nothing was done about it. This is absolutely one of the worst restaurant experiences we have ever had. Do yourself a favor and go to The Beach House offsite they are a high end restaurant that knows what their doing and it cost half as much!
8
Mitchell
26 gen 2024
·
Soggiorno di 11 notti
Great resort! Everything is five star, except it is ridiculously expensive for food, drinks and spa. Same things are 1/3 - 1/2 the cost outside the resort.
Great resort! Everything is five star, except it is ridiculously expensive for food, drinks and spa. Same things are 1/3 - 1/2 the cost outside the resort.
8
CHRISTINE
26 lug 2025
·
Soggiorno di 5 notti
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
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10
INKYU
4 settimane fa
·
Soggiorno di 3 notti
완벽한 위치와 아이들과 즐기는 엑티버티가 최고입니다
완벽한 위치와 아이들과 즐기는 엑티버티가 최고입니다
10
Marie
4 settimane fa
·
Soggiorno di 2 notti
Beautiful property. Great staff. Brittany from pool serving did a great job.
Beautiful property. Great staff. Brittany from pool serving did a great job.
4
Pedro
1 set 2026
·
Soggiorno di 5 notti
O hotel é bonito, tem ótima estrutura e localização excepcional, mas a experiência ficou muito abaixo do padrão esperado de um Ritz-Carlton, especialmente pelos preços exorbitantes. O serviço é extremamente inconsistente: alguns funcionários são gentis e atenciosos, enquanto outros são secos, mal-educados e demonstram enorme má vontade. Muitas vezes parecia que estavam fazendo um favor, e chegávamos a ficar constrangidos em pedir ajuda — algo incompatível com um hotel dessa categoria. Na piscina, é praticamente impossível conseguir cadeira com guarda-sol, pois são insuficientes para a quantidade de hóspedes. A comida da piscina e do serviço de quarto também foi uma enorme decepção: hambúrguer e lobster roll intragáveis, por preços absurdos. Antes do check-in, informamos no formulário do hotel que celebrávamos uma babymoon. Ainda assim, não houve qualquer reconhecimento, mimo ou gesto de personalização. Depois, fomos para o Moana Surfrider, um hotel consideravelmente mais simples, menos luxuoso e muito mais barato. Lá, conseguimos ficar tranquilamente na piscina, com cadeiras e guarda-sóis disponíveis. Também pedimos serviço de quarto por metade ou, no máximo, dois terços do preço do Ritz, com comida infinitamente melhor. A propriedade é bonita, mas existe uma enorme distância entre o que o Ritz cobra e o que efetivamente entrega.
O hotel é bonito, tem ótima estrutura e localização excepcional, mas a experiência ficou muito abaixo do padrão esperado de um Ritz-Carlton, especialmente pelos preços exorbitantes. O serviço é extremamente inconsistente: alguns funcionários são gentis e atenciosos, enquanto outros são secos, mal-educados e demonstram enorme má vontade. Muitas vezes parecia que estavam fazendo um favor, e chegávamos a ficar constrangidos em pedir ajuda — algo incompatível com um hotel dessa categoria. Na piscina, é praticamente impossível conseguir cadeira com guarda-sol, pois são insuficientes para a quantidade de hóspedes. A comida da piscina e do serviço de quarto também foi uma enorme decepção: hambúrguer e lobster roll intragáveis, por preços absurdos. Antes do check-in, informamos no formulário do hotel que celebrávamos uma babymoon. Ainda assim, não houve qualquer reconhecimento, mimo ou gesto de personalização. Depois, fomos para o Moana Surfrider, um hotel consideravelmente mais simples, menos luxuoso e muito mais barato. Lá, conseguimos ficar tranquilamente na piscina, com cadeiras e guarda-sóis disponíveis. Também pedimos serviço de quarto por metade ou, no máximo, dois terços do preço do Ritz, com comida infinitamente melhor. A propriedade é bonita, mas existe uma enorme distância entre o que o Ritz cobra e o que efetivamente entrega.
8
Woong-Jin
29 ago 2026
·
Soggiorno di 3 notti
아주 훌륭한 호텔입니다. 시설도 위치도 너무 아름답습니다. 직원도 매우 친절하구요. 재방문의사도 강하게 있습니다. 다만, 건물의 노후탓인지 방의 카펫과 침대시트가 축축해질정도로 습기관리가 안되었습니다. 에어컨을 아주 강하게 틀어도 한계가 있었습니다.
아주 훌륭한 호텔입니다. 시설도 위치도 너무 아름답습니다. 직원도 매우 친절하구요. 재방문의사도 강하게 있습니다. 다만, 건물의 노후탓인지 방의 카펫과 침대시트가 축축해질정도로 습기관리가 안되었습니다. 에어컨을 아주 강하게 틀어도 한계가 있었습니다.
10
Timothy
3 ago 2026
·
Soggiorno di 4 notti
Exceptional hotel with the best location, views, and amenities. Loved all the activities.
Exceptional hotel with the best location, views, and amenities. Loved all the activities.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-03: 695.9679592069702USD
- 2026-11-04: 681.6309064238282USD
- 2026-11-05: 681.6309064238282USD
- 2026-11-06: 702.2816740108643USD
- 2026-11-07: 747.1863368336792USD
- 2026-11-08: 741.0756247896728USD
- 2026-11-09: 784.1322223118897USD
- 2026-11-10: 789.1554783156738USD
- 2026-11-11: 779.3234145308228USD
- 2026-11-12: 697.9764665942994USD
- 2026-11-13: 695.8662522199097USD
- 2026-11-14: 693.9593832839356USD
- 2026-11-15: 694.7284224360963USD
- 2026-11-16: 700.9893647467042USD
- 2026-11-17: 695.8662522199097USD
- 2026-11-18: 694.7528211472778USD
- 2026-11-19: 700.9893647467042USD
- 2026-11-20: 785.3490737642212USD
- 2026-11-21: 1107.7238302864992USD
- 2026-11-22: 1188.0664559936524USD
- 2026-11-23: 1107.7238302864992USD
- 2026-11-24: 913.8972474813843USD
- 2026-11-25: 903.5369790137329USD
- 2026-11-26: 898.8330308621827USD
- 2026-11-27: 895.8202012454834USD
- 2026-11-28: 698.7938234188842USD
- 2026-11-29: 703.0423518069458USD
- 2026-11-30: 698.9807888236694USD
- 2026-12-01: 732.1221202144776USD
- 2026-12-02: 696.9722129006348USD
- 2026-12-03: 698.9807888236694USD
- 2026-12-04: 698.7366646404419USD
- 2026-12-05: 698.7366646404419USD
- 2026-12-06: 698.9807888236694USD
- 2026-12-07: 696.58382105719USD
- 2026-12-08: 696.9722129006348USD
- 2026-12-09: 695.9679592069702USD
- 2026-12-10: 712.0364295198365USD
- 2026-12-11: 695.1486148469238USD
- 2026-12-12: 693.7134086366577USD
- 2026-12-13: 696.9722129006348USD
- 2026-12-14: 695.8662522199097USD
- 2026-12-15: 698.9807888236694USD
- 2026-12-16: 696.9722129006348USD
- 2026-12-17: 729.1720007683716USD
- 2026-12-18: 743.2284683729248USD
- 2026-12-19: 741.0756247896728USD
- 2026-12-20: 825.0359762508546USD
- 2026-12-21: 827.1888198341064USD
- 2026-12-22: 917.9143993274537USD
- 2026-12-23: 1003.0032597164917USD
- 2026-12-24: 1145.613932180298USD
- 2026-12-25: 1252.3406113879396USD
- 2026-12-26: 1337.7045740991211USD
- 2026-12-27: 1595.8911875375977USD
- 2026-12-28: 1562.7388218981935USD
- 2026-12-29: 1609.8652066883544USD
- 2026-12-30: 1609.8652066883544USD
- 2026-12-31: 1803.3997588520508USD
- 2027-01-01: 1507.4828687851564USD
- 2027-01-02: 1004.4384659267579USD
- 2027-01-03: 999.2612787282715USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Deposit: USD 300.00 per stay
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- N° partita IVA/codice fiscale: TA-064-482-0992-01
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Si richiede la prenotazione per i tee-time per il golf. Le prenotazioni possono essere effettuate contattando un resort prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
- Bambini e ragazzi di età pari o inferiore a 17 anni soggiornano gratuitamente nella stessa camera dei genitori o tutori, utilizzando i letti presenti.
- La struttura accetta animali domestici solo in camere specifiche. Il servizio è a pagamento (le tariffe sono indicate nella sezione apposita). Per richiedere una di queste camere, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- È disponibile il check-out senza contatti.
- Parcheggio all'aperto non assistito: 50.26 USD a notte (con possibilità di entrata/uscita)
- Servizio parcheggio all'aperto: 50.26 USD, a notte, (con possibilità di entrata/uscita)
- Cauzione per animali: 250 USD a soggiorno.
- Supplemento per animali domestici: 178.07 USD per sistemazione, a soggiorno
- Non vengono richiesti supplementi per gli animali di servizio
- Il check-in anticipato è a pagamento e soggetto a disponibilità
- Il check-out posticipato è a pagamento e soggetto a disponibilità
- Letto aggiuntivo: 29.68 USD a notte
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Barbiere/Estetista
Bar della piscina
Area/Tavoli da picnic
Colazione in camera
Disponibilità camere anallergiche
Distributori automatici
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Noleggio biciclette
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Attività
Piscina
Campi da tennis
Spiaggia privata
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Ciclismo
Pesca
Equitazione
Canoa
Passeggiate
Piscina bambini
Piscina scoperta
Piscina scoperta riscaldata
Musica dal vivo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio valet
Stazione di ricarica per auto elettriche
Parking (Limited)
Parking Onsite
Internet
Wi-fi