The Ritz-Carlton O'ahu, Turtle Bay
US$ 1.127
/noite
Média para novembro
Preços para The Ritz-Carlton O'ahu, Turtle Bay
Selecione datas para ver preços e disponibilidade
US$ 1.127
/noite
Média para novembro
Preços médios mensais
Em The Ritz-Carlton O'ahu, Turtle Bay, o preço por noite é, em média, US$ 872 no mês mais barato (agosto) e US$ 2.943 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 972 |
| fevereiro | US$ 1.042 |
| março | US$ 1.073 |
| abril | US$ 1.152 |
| maio | US$ 981 |
| junho | US$ 1.027 |
| julho | US$ 986 |
| agosto | US$ 872 |
| setembro | US$ 908 |
| outubro | US$ 2.943 |
| novembro | US$ 1.127 |
| dezembro | US$ 1.142 |
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nov. · US$ 1.127
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Mais caro: outubro (aprox. US$ 2.943)
Mais barato: agosto (aprox. US$ 872)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de praticar a sua tacada, aproveite para relaxar numa das 5 piscinas exteriores ou 2 banheiras de hidromassagem. As facilidades adicio...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de praticar a sua tacada, aproveite para relaxar numa das 5 piscinas exteriores ou 2 banheiras de hidromassagem. As facilidades adicionais incluem serviços de concierge, serviço de baby-sitter (sobretaxa) e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, aluguer de limusinas e registo de saída rápido. Planeia um evento em Kahuku? esta estância dispõe de uma zona para conferências e de 6 salas de reuniões, com uma área total de 2601 metros quadrados. Há estacionamento no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge, no bar de praia ou no bar junto à piscina.
Quartos
Sinta-se em casa num dos 443 quartos com decoração personalizada, com um frigorífico e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho dispõem de um polibã e uma banheira separados, uma banheira de imersão total e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Em Kahuku, The Ritz-Carlton O‘ahu, Turtle Bay ficará à beira-mar, a 15 minutos de carro de Turtle Bay Beach e de Sunset Beach. Este resort de praia está a 8,9 km (5,5 mi) de Área de surfe de Banzai Pipeline e a 10,2 km (6,3 mi) de Pupukea Beach Park.
O que há nas proximidades
Turtle Bay Palmer Course(0.1 milhas)
Turtle Bay Faizo Course(0.1 milhas)
Turtle Bay(0.1 milhas)
Turtle Beach(0.1 milhas)
Kuilima Cove(0.2 milhas)
Turtle Bay Beach(0.6 milhas)
Kaihalulu Beach(0.6 milhas)
Hanaka‘Ilio Beach(1.5 milhas)
Kawela Bay Beach Park(1.7 milhas)
Kawela Bay Beaches(2.1 milhas)
Kahuku Farms(3.1 milhas)
Waialee(3.1 milhas)
Velzyland Beach(3.5 milhas)
Sunset Beach(4.1 milhas)
James Campbell National Wildlife Refuge(4.3 milhas)
Honolulu, HI (HNL-Aeroporto Internacional Daniel K. Inouye)(38.2 milhas)
Kapolei, HI (JRF-Kalaeloa)(39.3 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Localização
57-091 Kamehameha Highway, Kawela Bay, Kahuku, Havai, Estados Unidos
Turtle Bay Palmer Course (0.1 milhas)
Turtle Bay Faizo Course (0.1 milhas)
Turtle Bay (0.1 milhas)
Turtle Beach (0.1 milhas)
Kuilima Cove (0.2 milhas)
Turtle Bay Beach (0.6 milhas)
Avaliações dos hóspedes sobre The Ritz-Carlton O'ahu, Turtle Bay
9
Soberbo
Com base em 1.000 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Avaliações do The Ritz-Carlton O'ahu, Turtle Bay destacam uma localização deslumbrante na costa norte, com vistas para o oceano, abundância de atividades no local e, geralmente, funcionários calorosos e prestativos, ao mesmo tempo em que frequentemente mencionam preços muito altos e a localização remota do resort, que exige o uso de carro.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Avaliações do The Ritz-Carlton O'ahu, Turtle Bay destacam uma localização deslumbrante na costa norte, com vistas para o oceano, abundância de atividades no local e, geralmente, funcionários calorosos e prestativos, ao mesmo tempo em que frequentemente mencionam preços muito altos e a localização remota do resort, que exige o uso de carro.
Os quartos renovados são espaçosos e elegantes, com muitos elogiando interiores e layouts tranquilos, embora alguns hóspedes mencionem o conforto do colchão, ruído ocasional na piscina ou odores mofados, e alguns notem Wi‑Fi irregular no quarto. As instalações e atividades são extensas — várias piscinas, trilhas, bicicletas, golfe, estábulos, spa, música ao vivo — mas as piscinas podem estar frias ou lotadas, e a qualidade e variedade da gastronomia parecem mistas, com necessidade de reservas em alguns momentos. O serviço é frequentemente caloroso e atencioso, mas alguns relatam respostas inconsistentes do concierge, pequenos problemas no check-in ou na conta, e interações ruins em restaurantes isolados. Espere luxo relaxante em um ambiente cênico e rico em atividades, com um serviço geralmente amigável.
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Instalações
As amplas comodidades e atividades incluem várias piscinas (adultos e famílias), uma academia bem avaliada, golfe, estábulos, trilhas, aluguel de bicicletas, spa e música ao vivo. As desvantagens incluem piscinas ocasionalmente frias ou lotadas e custos adicionais para muitas comodidades e estacionamento.
Avaliações dos hóspedes relacionadas
10
Andrea
2 de jun. de 2025
·
A estadia foi de 3 noites
Very relaxing, beautiful resort! Good experience at Alaia for dinner. Pool was crowded, beach was beautiful but no beach service, that could be improved as well as nicer beach towels.
Very relaxing, beautiful resort! Good experience at Alaia for dinner. Pool was crowded, beach was beautiful but no beach service, that could be improved as well as nicer beach towels.
10
Thomas
11 de jul. de 2024
·
A estadia foi de 8 noites
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
10
Dwayne Leon
2 de jun. de 2024
·
A estadia foi de 8 noites
Great vacation Only complaint is I paid $ 50 per day for parking but some parking was blocked for valet parking only , another way to make more money on parking , I don’t feel this is fair to guests
Great vacation Only complaint is I paid $ 50 per day for parking but some parking was blocked for valet parking only , another way to make more money on parking , I don’t feel this is fair to guests
8
Lisa
24 de nov. de 2024
·
A estadia foi de 9 noites
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
10
Tyson
4 de nov. de 2024
·
A estadia foi de 2 noites
Another amazing review for another amazing stay! The north shore of Oahu is the optimal Hawaii destination and a stay at Turtle Bay is a must! The views from any room you stay in are spectacular, the pools are amazing and love they provide you with Coola sunscreen so you don’t have to buy any or worry about any burns. The food (poke bowl by the pool) and drinks (famous Mai Tai) are things I dream about all year long. Counting down the days to go back and sit at the lobby bar at sunset with drink in hand.
Another amazing review for another amazing stay! The north shore of Oahu is the optimal Hawaii destination and a stay at Turtle Bay is a must! The views from any room you stay in are spectacular, the pools are amazing and love they provide you with Coola sunscreen so you don’t have to buy any or worry about any burns. The food (poke bowl by the pool) and drinks (famous Mai Tai) are things I dream about all year long. Counting down the days to go back and sit at the lobby bar at sunset with drink in hand.
10
Robert
8 de abr. de 2024
·
A estadia foi de 4 noites
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
10
Scott
17 de nov. de 2023
·
Turtle bay resort is my favorite resort on Oahu the pool bar view and bartenders are the best on the island. The patio and views in the room is awesome the grounds and lagoon great for relaxing. The infinity pool and hot tub are excellent only issues should stay open later like 10pm
Turtle bay resort is my favorite resort on Oahu the pool bar view and bartenders are the best on the island. The patio and views in the room is awesome the grounds and lagoon great for relaxing. The infinity pool and hot tub are excellent only issues should stay open later like 10pm
10
Aggeliki
11 de jul. de 2025
·
A estadia foi de 7 noites
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
10
Andrea
24 de out. de 2024
·
A estadia foi de 14 noites
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
10
Jonathan
19 de mai. de 2025
·
A estadia foi de 3 noites
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
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Limpeza
Os quartos e as áreas comuns são amplamente descritos como muito limpos após a renovação. Alguns relatos citam áreas de piscina sujas ou com excesso de cloro, odores ou lençóis manchados e um problema grave em um quarto de hóspedes.
Avaliações dos hóspedes relacionadas
10
camille
14 de dez. de 2024
·
A estadia foi de 3 noites
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
10
Zachary
1 de jun. de 2024
·
A estadia foi de 7 noites
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
10
Jon
27 de set. de 2024
·
A estadia foi de 4 noites
Clean and quiet
Clean and quiet
4
Habib Frederick
24 de fev. de 2025
·
A estadia foi de 7 noites
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
10
Englon
6 de jul. de 2024
·
A estadia foi de 5 noites
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
10
Rohan
3 de set. de 2023
·
A estadia foi de 5 noites
Cleanliness, professional and welcoming staff
Cleanliness, professional and welcoming staff
2
Scott
12 de jun. de 2024
·
A estadia foi de 6 noites
Had to have bedding changed twice during stay because of stains on sheets. Food was really expensive and poor quality. Not worth the money at all. Watch for the resort fee and parking.
Had to have bedding changed twice during stay because of stains on sheets. Food was really expensive and poor quality. Not worth the money at all. Watch for the resort fee and parking.
10
Pamela
27 de set. de 2024
·
A estadia foi de 7 noites
The Turtle Bay Resort is a beautiful, relaxing place to stay. Everyone is very friendly and welcoming. The property has a very high-end feel without being stuffy or pretentious. There are comfy places to relax inside and outside with the emphasis on natural fibers, woods, and hardscapes. The food is delicious. The sunset spot was my favorite, watching the sunset surfers. My other favorite spot was the comfy chaise on our balcony with the overstuffed pillows. I sat out there for hours watching the waves and the children play in the pool below. The room had ample storage and was extremely clean. The shower was amazing - so huge with both a rain fixture and a hand-held option. The property was large and had many fun hiking/biking trails to explore the area. Overall it was a wonderful place to stay.
The Turtle Bay Resort is a beautiful, relaxing place to stay. Everyone is very friendly and welcoming. The property has a very high-end feel without being stuffy or pretentious. There are comfy places to relax inside and outside with the emphasis on natural fibers, woods, and hardscapes. The food is delicious. The sunset spot was my favorite, watching the sunset surfers. My other favorite spot was the comfy chaise on our balcony with the overstuffed pillows. I sat out there for hours watching the waves and the children play in the pool below. The room had ample storage and was extremely clean. The shower was amazing - so huge with both a rain fixture and a hand-held option. The property was large and had many fun hiking/biking trails to explore the area. Overall it was a wonderful place to stay.
4
Michael
10 de ago. de 2024
·
A estadia foi de 3 noites
Interior refurbished, but exterior shows its age. Too many complaints to detail in this review. Poor, poor poor. Definitely not up to traditional Ritz Carlton standards.
Interior refurbished, but exterior shows its age. Too many complaints to detail in this review. Poor, poor poor. Definitely not up to traditional Ritz Carlton standards.
2
JACOB
12 de abr. de 2023
·
THERE WAS A DEAD RAT IN OUR AIR CONDITIONING VENTS. MATINANCE FINALLY GOT IT OUT THE DAY BEFORE WE LEFT. WE STILL SMELLED IT, WE ALL GOT SICK, AND OUR 10 YEAR OLD WAS VERY SICK FROM THE SMELL. SHE STILL HAS A FEVER 2 DAYS LATER. BECAUSE, THEY WERE SOLD OUT WE COULDNT GET ANOTHER ROOM. VERY POOR MANAGEMENT AT THIS RESORT...
THERE WAS A DEAD RAT IN OUR AIR CONDITIONING VENTS. MATINANCE FINALLY GOT IT OUT THE DAY BEFORE WE LEFT. WE STILL SMELLED IT, WE ALL GOT SICK, AND OUR 10 YEAR OLD WAS VERY SICK FROM THE SMELL. SHE STILL HAS A FEVER 2 DAYS LATER. BECAUSE, THEY WERE SOLD OUT WE COULDNT GET ANOTHER ROOM. VERY POOR MANAGEMENT AT THIS RESORT...
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, modernos e projetados para um conforto tranquilo, com muitos apreciando os layouts e as varandas. Alguns hóspedes mencionam problemas com o conforto do colchão, varandas pequenas nos segundos andares, ruído intermitente da piscina ou cheiro de umidade e Wi‑Fi irregular no quarto.
Avaliações dos hóspedes relacionadas
10
Brooke
13 de fev. de 2024
·
A estadia foi de 5 noites
Loved everything. What an amazing property. It’s a 10. If I had to be picky. The one thing I’d say that could improve was our mattress. It’s not a deal breaker - but if your partner moves - you sure do feel it.
Loved everything. What an amazing property. It’s a 10. If I had to be picky. The one thing I’d say that could improve was our mattress. It’s not a deal breaker - but if your partner moves - you sure do feel it.
10
Matthew
21 de fev. de 2023
·
A estadia foi de 5 noites
Beautiful property. Room was very clean and beautifully appointed. The beach on the property was very nice and clean and the attendants were very helpful and friendly. Breakfast buffet was pretty good but $100 for 2 people seemed a little steep, even for hawaii. Lei Lei's restaurant was very good. Very nice that they had an adult's only pool. They gave us a late checkout which was very much appreciated. Everyone we dealt with was very nice. Only dislike was that we stayed on the second floor and the balcony on these rooms was tiny- no room for any chairs. Wish we would have known this but all the pics show the bigger balcony. Overall, would definitely recommend this hotel
Beautiful property. Room was very clean and beautifully appointed. The beach on the property was very nice and clean and the attendants were very helpful and friendly. Breakfast buffet was pretty good but $100 for 2 people seemed a little steep, even for hawaii. Lei Lei's restaurant was very good. Very nice that they had an adult's only pool. They gave us a late checkout which was very much appreciated. Everyone we dealt with was very nice. Only dislike was that we stayed on the second floor and the balcony on these rooms was tiny- no room for any chairs. Wish we would have known this but all the pics show the bigger balcony. Overall, would definitely recommend this hotel
8
Christine
27 de mai. de 2025
·
A estadia foi de 3 noites
Our sheets and room had a damp smell throughout our stay. Staff were courteous and switched sheets upon request, however it still had the smell after. Not sure if smell was coming from the AC
Our sheets and room had a damp smell throughout our stay. Staff were courteous and switched sheets upon request, however it still had the smell after. Not sure if smell was coming from the AC
10
JOEL
9 de mai. de 2024
·
A estadia foi de 3 noites
Internet connection in the room is not so good
Internet connection in the room is not so good
8
Toshiko
10 de ago. de 2025
·
A estadia foi de 1 noite
Food and service of the restaurant can be better considering of the price. Basically good, but noise from the pool area was always heard from the room.
Food and service of the restaurant can be better considering of the price. Basically good, but noise from the pool area was always heard from the room.
8
Craig
28 de dez. de 2022
·
A estadia foi de 2 noites
Our stay at Turtle Bay was nice. However the beds need to be replaced. The mattress was entirely too soft to the point of back ache.
Our stay at Turtle Bay was nice. However the beds need to be replaced. The mattress was entirely too soft to the point of back ache.
10
Sarah
14 de jul. de 2025
·
A estadia foi de 4 noites
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
10
Debra
4 de ago. de 2025
·
A estadia foi de 3 noites
This resort exceeded my expectations in every way! The property is stunning. Our room was beautiful, clean and quiet. The staff was friendly and very helpful. I enjoyed every moment at this resort and look forward to returning.
This resort exceeded my expectations in every way! The property is stunning. Our room was beautiful, clean and quiet. The staff was friendly and very helpful. I enjoyed every moment at this resort and look forward to returning.
10
Harold
11 de ago. de 2025
·
A estadia foi de 5 noites
This resort is top notch. The rooms are extra large and I loved the workout room…this is not the typical resort, but absolutely earned the 5-star rating.
This resort is top notch. The rooms are extra large and I loved the workout room…this is not the typical resort, but absolutely earned the 5-star rating.
10
Jonathan
19 de mai. de 2025
·
A estadia foi de 3 noites
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
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Serviço
Os funcionários são frequentemente elogiados como calorosos, acolhedores e atenciosos em todo o resort e nas bangalôs. Inconsistências aparecem às vezes, incluindo concierge lento ou sem resposta, problemas no check-in ou na conta e experiências ruins isoladas em restaurantes.
Avaliações dos hóspedes relacionadas
8
Lisa
24 de nov. de 2024
·
A estadia foi de 9 noites
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
2
Numsiri
14 de jul. de 2024
·
A estadia foi de 3 noites
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
10
HAE IN
5 de set. de 2024
·
A estadia foi de 2 noites
Everything is convenient. But response is very slow whenever we request something.
Everything is convenient. But response is very slow whenever we request something.
10
Susanne Kelley
14 de set. de 2024
·
A estadia foi de 6 noites
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
10
Joseph A
13 de jul. de 2025
·
A estadia foi de 7 noites
Great hotel and even better staff!!
Great hotel and even better staff!!
10
Cordelia
3 de jul. de 2025
·
A estadia foi de 10 noites
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
10
laura
26 de dez. de 2024
·
A estadia foi de 5 noites
Wonderful getaway, amazing views on to the Ocean. Well trained staff who want to really look after you. Sunset leaves you speechless. Food choice and quality excellent. Extra treat when the turtles come to visit.
Wonderful getaway, amazing views on to the Ocean. Well trained staff who want to really look after you. Sunset leaves you speechless. Food choice and quality excellent. Extra treat when the turtles come to visit.
4
Johnny
22 de ago. de 2025
·
A estadia foi de 5 noites
While the property itself is beautiful, my overall experience did not meet expectations, particularly given the price point. The resort felt overpriced for the value offered. There were relatively few organized events and activities, and breakfast was surprisingly expensive compared to similar luxury properties. Service was also an area of concern. Staff were not especially helpful in guiding guests through the resort’s events or amenities. Information was unclear, and I often felt expected to “figure it out” on my own. On multiple occasions, calls to the concierge went unanswered, leaving me to walk to the front desk just to get assistance. Considering the resort’s remote location—over an hour from the airport—paired with the high nightly rates, lack of service consistency, and limited programming, I cannot recommend this property. For the same cost, there are other resorts in Hawai‘i that offer a more seamless and welcoming guest experience.
While the property itself is beautiful, my overall experience did not meet expectations, particularly given the price point. The resort felt overpriced for the value offered. There were relatively few organized events and activities, and breakfast was surprisingly expensive compared to similar luxury properties. Service was also an area of concern. Staff were not especially helpful in guiding guests through the resort’s events or amenities. Information was unclear, and I often felt expected to “figure it out” on my own. On multiple occasions, calls to the concierge went unanswered, leaving me to walk to the front desk just to get assistance. Considering the resort’s remote location—over an hour from the airport—paired with the high nightly rates, lack of service consistency, and limited programming, I cannot recommend this property. For the same cost, there are other resorts in Hawai‘i that offer a more seamless and welcoming guest experience.
10
Andrew
7 de ago. de 2024
·
A estadia foi de 3 noites
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends. The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends. The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
6
Michael
22 de mar. de 2025
·
A estadia foi de 5 noites
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
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Localização
Localização espetacular na costa norte, com praias, pores do sol, snorkeling na Baía de Kuilima e trilhas na propriedade; muitos apreciam estar longe das multidões de Waikiki. A localização é remota e a mais de uma hora do aeroporto, então um carro alugado é útil.
Avaliações dos hóspedes relacionadas
10
Kelly
23 de jul. de 2025
·
A estadia foi de 3 noites
Excellent customer service. Beautiful grounds. Access to several beaches.
Excellent customer service. Beautiful grounds. Access to several beaches.
10
Jacob
21 de jan. de 2024
·
A estadia foi de 6 noites
Beautiful, but very far from the airport and very expensive transportation to and from hotel
Beautiful, but very far from the airport and very expensive transportation to and from hotel
10
Naaman
13 de jun. de 2024
·
A estadia foi de 6 noites
Everything is available there with out much worry. Close to other available attractions.
Everything is available there with out much worry. Close to other available attractions.
10
Clifford
2 de nov. de 2024
·
A estadia foi de 4 noites
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
10
Laura
24 de jun. de 2024
·
A estadia foi de 7 noites
Beautiful and calm lobby and property. If you want to be away from the busy Waikiki area, this is the place to go.
Beautiful and calm lobby and property. If you want to be away from the busy Waikiki area, this is the place to go.
10
Emre Can
14 de jun. de 2024
·
A estadia foi de 4 noites
The setting, food options, the beaches, the view from rooms. Fantastic place.
The setting, food options, the beaches, the view from rooms. Fantastic place.
10
Carlos
23 de fev. de 2024
·
A estadia foi de 8 noites
Turtle Bay Resort is located on the most beautiful location at the North Shore in Hawaii! Great place to take the whole family for a nice vacation. If Surfing is your thing, Sunset Beach and other amazing spots are close by. Will be back next year for sure!
Turtle Bay Resort is located on the most beautiful location at the North Shore in Hawaii! Great place to take the whole family for a nice vacation. If Surfing is your thing, Sunset Beach and other amazing spots are close by. Will be back next year for sure!
10
Jessica
15 de jun. de 2025
·
A estadia foi de 7 noites
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
10
Robert
11 de abr. de 2025
·
A estadia foi de 4 noites
If you are looking for a quintessential, tropical Hawaiian vacation look no further than the turtle Bay resort. From the second you walk in to their area, bright lobby with views of the waves and ocean on both sides you will never wanna leave. The area is peaceful and rural. Do not expect any nightlife other than what you make at the hotel. Food options are limited, but easy enough to deal with for a week. I was hesitant to even go to Oahu because of the amount of people that found the North Shore and turtle Bay resort to be everything I ever wanted in Hawaii, and better than anything that we’ve had on the other islands
If you are looking for a quintessential, tropical Hawaiian vacation look no further than the turtle Bay resort. From the second you walk in to their area, bright lobby with views of the waves and ocean on both sides you will never wanna leave. The area is peaceful and rural. Do not expect any nightlife other than what you make at the hotel. Food options are limited, but easy enough to deal with for a week. I was hesitant to even go to Oahu because of the amount of people that found the North Shore and turtle Bay resort to be everything I ever wanted in Hawaii, and better than anything that we’ve had on the other islands
10
Andrea
24 de out. de 2024
·
A estadia foi de 14 noites
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
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Restaurante
O feedback sobre a gastronomia é misto: vários hóspedes apreciaram os restaurantes, o salão do clube e as opções à beira da piscina, mas outros acharam variedade limitada ou fechamentos prematuros e recomendaram reservas. Os preços são frequentemente considerados altos em relação à qualidade da comida.
Avaliações dos hóspedes relacionadas
8
Dennis
28 de fev. de 2024
·
A estadia foi de 9 noites
The facility and location are beautiful. I would almost give it 5 stars in every category, but with the acception of food. I thought the food prices for the food quality weren't worth it. The 1st evenings dinner, a shared appetizer, I had fish and my wife had chicken, two deserts and diet cokes. Total price after tipping was about $210. The fish was over cooked and the chicken tough. 2nd evening we were not as hungry so we shared an entre, split a salad and a dessert with diet cokes. $150. The entre was good and the the salad was not. So rather than just eat on site during our 9 day stay, we were looking for other places to eat . We found the grocery store in Laie and the food carts to be our best option. We also requested a microwave for the room.
The facility and location are beautiful. I would almost give it 5 stars in every category, but with the acception of food. I thought the food prices for the food quality weren't worth it. The 1st evenings dinner, a shared appetizer, I had fish and my wife had chicken, two deserts and diet cokes. Total price after tipping was about $210. The fish was over cooked and the chicken tough. 2nd evening we were not as hungry so we shared an entre, split a salad and a dessert with diet cokes. $150. The entre was good and the the salad was not. So rather than just eat on site during our 9 day stay, we were looking for other places to eat . We found the grocery store in Laie and the food carts to be our best option. We also requested a microwave for the room.
10
Susan
24 de jul. de 2025
·
A estadia foi de 7 noites
Gorgeous property, lots of dining options.
Gorgeous property, lots of dining options.
10
Helen
20 de fev. de 2024
·
A estadia foi de 7 noites
All of the employees went the extra mile to be friendly and courteous. The service we received was excellent, especially from the valets. Wish there had been more dining options. I had bariatric surgery a few years ago and can't even eat a child's portion, yet was not able to order from the keikei menu.
All of the employees went the extra mile to be friendly and courteous. The service we received was excellent, especially from the valets. Wish there had been more dining options. I had bariatric surgery a few years ago and can't even eat a child's portion, yet was not able to order from the keikei menu.
10
ANIL
13 de ago. de 2024
·
A estadia foi de 7 noites
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
10
Kiley Jon
10 de jun. de 2025
·
A estadia foi de 5 noites
The only con is the limited amount of restaurants nearby. The hotel restaurants is really your only choice. The restaurants were great, but ridiculous pricing.
The only con is the limited amount of restaurants nearby. The hotel restaurants is really your only choice. The restaurants were great, but ridiculous pricing.
10
Leila
24 de jun. de 2024
·
A estadia foi de 5 noites
Turtle Bay Resort is absolutely stunning! My fiance and I stayed here for a wedding nearby and had an incredible experience all around. The staff were super warm, friendly, efficient, and knowledgable and the grounds and resort itself were immaculate. I also had a very positive experience at their spa where I got my hair and makeup done. Their cafe is delicious and their pools and cabanas are wonderful. Don't even get me started on the views :) 10/10!
Turtle Bay Resort is absolutely stunning! My fiance and I stayed here for a wedding nearby and had an incredible experience all around. The staff were super warm, friendly, efficient, and knowledgable and the grounds and resort itself were immaculate. I also had a very positive experience at their spa where I got my hair and makeup done. Their cafe is delicious and their pools and cabanas are wonderful. Don't even get me started on the views :) 10/10!
10
Robert
4 de mar. de 2025
·
A estadia foi de 5 noites
Great property, good resturant options, wonderful service. Food was a bit over priced.
Great property, good resturant options, wonderful service. Food was a bit over priced.
8
John T
19 de set. de 2023
·
A estadia foi de 7 noites
Everything was great except for their so called signature restaurant Alaia. We both had the $90 Filet which was the same quality you could get at any road side diner. My wife’s steak had a vein of fat running through the middle and the sweet potato side was inedible. When we complained to the waiter who looked like he should be working as a butcher at a grocery store he offered to replace it with the smashed Parmesan potato’s. When they showed up 30 seconds later they were dry and hard like they had been sitting under a heat lamp for the last 2 hours. When we got the check which was over $300 we saw that he had charged us for the new potato that was also inedible! We complained to the concierge and the front desk about our experience but nothing was done about it. This is absolutely one of the worst restaurant experiences we have ever had. Do yourself a favor and go to The Beach House offsite they are a high end restaurant that knows what their doing and it cost half as much!
Everything was great except for their so called signature restaurant Alaia. We both had the $90 Filet which was the same quality you could get at any road side diner. My wife’s steak had a vein of fat running through the middle and the sweet potato side was inedible. When we complained to the waiter who looked like he should be working as a butcher at a grocery store he offered to replace it with the smashed Parmesan potato’s. When they showed up 30 seconds later they were dry and hard like they had been sitting under a heat lamp for the last 2 hours. When we got the check which was over $300 we saw that he had charged us for the new potato that was also inedible! We complained to the concierge and the front desk about our experience but nothing was done about it. This is absolutely one of the worst restaurant experiences we have ever had. Do yourself a favor and go to The Beach House offsite they are a high end restaurant that knows what their doing and it cost half as much!
8
Mitchell
26 de jan. de 2024
·
A estadia foi de 11 noites
Great resort! Everything is five star, except it is ridiculously expensive for food, drinks and spa. Same things are 1/3 - 1/2 the cost outside the resort.
Great resort! Everything is five star, except it is ridiculously expensive for food, drinks and spa. Same things are 1/3 - 1/2 the cost outside the resort.
8
CHRISTINE
26 de jul. de 2025
·
A estadia foi de 5 noites
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
4
Pedro
1 de set. de 2026
·
A estadia foi de 5 noites
O hotel é bonito, tem ótima estrutura e localização excepcional, mas a experiência ficou muito abaixo do padrão esperado de um Ritz-Carlton, especialmente pelos preços exorbitantes. O serviço é extremamente inconsistente: alguns funcionários são gentis e atenciosos, enquanto outros são secos, mal-educados e demonstram enorme má vontade. Muitas vezes parecia que estavam fazendo um favor, e chegávamos a ficar constrangidos em pedir ajuda — algo incompatível com um hotel dessa categoria. Na piscina, é praticamente impossível conseguir cadeira com guarda-sol, pois são insuficientes para a quantidade de hóspedes. A comida da piscina e do serviço de quarto também foi uma enorme decepção: hambúrguer e lobster roll intragáveis, por preços absurdos. Antes do check-in, informamos no formulário do hotel que celebrávamos uma babymoon. Ainda assim, não houve qualquer reconhecimento, mimo ou gesto de personalização. Depois, fomos para o Moana Surfrider, um hotel consideravelmente mais simples, menos luxuoso e muito mais barato. Lá, conseguimos ficar tranquilamente na piscina, com cadeiras e guarda-sóis disponíveis. Também pedimos serviço de quarto por metade ou, no máximo, dois terços do preço do Ritz, com comida infinitamente melhor. A propriedade é bonita, mas existe uma enorme distância entre o que o Ritz cobra e o que efetivamente entrega.
O hotel é bonito, tem ótima estrutura e localização excepcional, mas a experiência ficou muito abaixo do padrão esperado de um Ritz-Carlton, especialmente pelos preços exorbitantes. O serviço é extremamente inconsistente: alguns funcionários são gentis e atenciosos, enquanto outros são secos, mal-educados e demonstram enorme má vontade. Muitas vezes parecia que estavam fazendo um favor, e chegávamos a ficar constrangidos em pedir ajuda — algo incompatível com um hotel dessa categoria. Na piscina, é praticamente impossível conseguir cadeira com guarda-sol, pois são insuficientes para a quantidade de hóspedes. A comida da piscina e do serviço de quarto também foi uma enorme decepção: hambúrguer e lobster roll intragáveis, por preços absurdos. Antes do check-in, informamos no formulário do hotel que celebrávamos uma babymoon. Ainda assim, não houve qualquer reconhecimento, mimo ou gesto de personalização. Depois, fomos para o Moana Surfrider, um hotel consideravelmente mais simples, menos luxuoso e muito mais barato. Lá, conseguimos ficar tranquilamente na piscina, com cadeiras e guarda-sóis disponíveis. Também pedimos serviço de quarto por metade ou, no máximo, dois terços do preço do Ritz, com comida infinitamente melhor. A propriedade é bonita, mas existe uma enorme distância entre o que o Ritz cobra e o que efetivamente entrega.
8
JOAO
17 de ago. de 2025
·
A estadia foi de 8 noites
A comida do aliás era muito bom mas os outros restaurantes era ok a cama era confortável mas quando fomos fazer o check out foi uma surpresa mais de mil dólares em taxa e eles cobravam até para estácionar seu carro
A comida do aliás era muito bom mas os outros restaurantes era ok a cama era confortável mas quando fomos fazer o check out foi uma surpresa mais de mil dólares em taxa e eles cobravam até para estácionar seu carro
10
INKYU
há 4 semanas
·
A estadia foi de 3 noites
완벽한 위치와 아이들과 즐기는 엑티버티가 최고입니다
완벽한 위치와 아이들과 즐기는 엑티버티가 최고입니다
10
Marie
6 de out. de 2026
·
A estadia foi de 2 noites
Beautiful property. Great staff. Brittany from pool serving did a great job.
Beautiful property. Great staff. Brittany from pool serving did a great job.
8
Woong-Jin
29 de ago. de 2026
·
A estadia foi de 3 noites
아주 훌륭한 호텔입니다. 시설도 위치도 너무 아름답습니다. 직원도 매우 친절하구요. 재방문의사도 강하게 있습니다. 다만, 건물의 노후탓인지 방의 카펫과 침대시트가 축축해질정도로 습기관리가 안되었습니다. 에어컨을 아주 강하게 틀어도 한계가 있었습니다.
아주 훌륭한 호텔입니다. 시설도 위치도 너무 아름답습니다. 직원도 매우 친절하구요. 재방문의사도 강하게 있습니다. 다만, 건물의 노후탓인지 방의 카펫과 침대시트가 축축해질정도로 습기관리가 안되었습니다. 에어컨을 아주 강하게 틀어도 한계가 있었습니다.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-06: 692.2524736713867USD
- 2026-11-07: 734.9595381139526USD
- 2026-11-08: 735.2206460337525USD
- 2026-11-09: 807.1643819745483USD
- 2026-11-10: 807.1643819745483USD
- 2026-11-11: 807.1643819745483USD
- 2026-11-12: 719.0531130476074USD
- 2026-11-13: 719.068556376892USD
- 2026-11-14: 718.8321441774902USD
- 2026-11-15: 718.8321441774902USD
- 2026-11-16: 723.4123499077149USD
- 2026-11-17: 725.7185764249878USD
- 2026-11-18: 718.8321441774902USD
- 2026-11-19: 711.9565290637207USD
- 2026-11-20: 807.1643819745483USD
- 2026-11-21: 1150.1529016739503USD
- 2026-11-22: 1212.1089535371093USD
- 2026-11-23: 1189.7758584228516USD
- 2026-11-24: 952.8401505679321USD
- 2026-11-25: 939.0781712389527USD
- 2026-11-26: 942.532102447998USD
- 2026-11-27: 942.532102447998USD
- 2026-11-28: 725.7185764249878USD
- 2026-11-29: 718.8321441774902USD
- 2026-11-30: 723.4123499077149USD
- 2026-12-01: 725.7185764249878USD
- 2026-12-02: 723.4123499077149USD
- 2026-12-03: 728.0072506120605USD
- 2026-12-04: 723.4123499077149USD
- 2026-12-05: 719.9799169015503USD
- 2026-12-06: 718.8321441774902USD
- 2026-12-07: 701.6269827409058USD
- 2026-12-08: 708.5025978546753USD
- 2026-12-09: 715.3889620698852USD
- 2026-12-10: 708.5025978546753USD
- 2026-12-11: 715.3889620698852USD
- 2026-12-12: 742.3230807943726USD
- 2026-12-13: 713.0935526863403USD
- 2026-12-14: 708.5025978546753USD
- 2026-12-15: 728.0072506120605USD
- 2026-12-16: 708.5025978546753USD
- 2026-12-17: 715.3889620698852USD
- 2026-12-18: 774.6871285211791USD
- 2026-12-19: 763.5722174703369USD
- 2026-12-20: 851.9043192028198USD
- 2026-12-21: 853.1490379367066USD
- 2026-12-22: 944.8167627301025USD
- 2026-12-23: 1025.1148635878906USD
- 2026-12-24: 1129.5045581297607USD
- 2026-12-25: 1282.077440039795USD
- 2026-12-26: 1397.9337045270995USD
- 2026-12-27: 1796.3672460051268USD
- 2026-12-28: 1614.7471625178223USD
- 2026-12-29: 1715.9983915682374USD
- 2026-12-30: 1672.1121234847412USD
- 2026-12-31: 1957.746363286377USD
- 2027-01-01: 1567.7225650074463USD
- 2027-01-02: 1034.296705218933USD
- 2027-01-03: 1042.3200930567627USD
- 2027-01-04: 842.4276936696167USD
- 2027-01-05: 839.2901125979004USD
- 2027-01-06: 845.9776184364624USD
Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: USD 300.00 per stay
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Identificação fiscal - TA-064-482-0992-01
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser jogar golfe. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 17 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
- Este alojamento aceita animais de estimação apenas em quartos específicos (a estadia está sujeita a custos adicionais, discriminados na secção "Taxas"). Os clientes podem solicitar um destes quartos contactando o alojamento diretamente, utilizando as informações de contacto que constam na sua confirmação de reserva.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-out sem contacto.
- Tarifa de estacionamento descoberto sem assistência: 50.26 USD por noite (entradas e saídas ilimitadas)
- Tarifa de estacionamento com motorista: 50.26 USD por noite (entradas e saídas ilimitadas)
- Depósito para estadia de animais de estimação: 250 USD por estadia
- Estadia de animais de estimação: 178.07 USD por alojamento, por estadia
- Os animais de serviço estão isentos de taxas
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Cama desdobrável: 29.68 USD por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Serviço de estacionamento
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Serviço de quartos
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Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Bar junto à piscina
Área de piquenique/Mesas
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Máquinas de venda automática
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Mergulho
Andar de bicicleta
Pesca
Andar a cavalo
Canoagem
Caminhada
Piscina para crianças
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Serviço de estacionamento
Estação de carregamento para automóveis elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi