Flamingo Marina Resort

malo

The hotel had no staff, no daily housekeeping, no bin emptying, no security. We were advised on checkin to use our shower towels at the pool and beach, after doing this it was pot luck if ypu found any member of staff to replace them. No bar, no restaurant, no hob in the roo. Despite it being listed on the booking confirmation. We arranged to see the manager, but they never showed up.

The hotel was basically closed. No daily housekeeping, no clean towels, no security. Our check-in docs (passport & credit card info), were left on the unmanned recrption for 24 hours, we removed them ourselves! We found a single staff member and made our complaints, he told us the manager would come to site an hour later. We waited for 30mins, nobody came, we passed said staff member 15 mins later, they just have a shrug. Appalling way to treat paying customers. Hotels.com need to remove this place.

It was a very nice area but the hotel old and need it tlc but other than that everything was great security onside. Pool all by ourself we really enjoy this hotel

Dated property, minimal staff.