Viva Dominicus Beach by Wyndham, A Trademark All Inclusive
US$ 318
/ noite
Média para outubro
Preços para Viva Dominicus Beach by Wyndham, A Trademark All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 318
/ noite
Média para outubro
Média de preços por mês
Em Viva Dominicus Beach by Wyndham, A Trademark All Inclusive, a diária custa em média US$ 318 no mês mais barato (outubro) e US$ 862 no mês mais caro (abril), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 600 |
| fevereiro | US$ 684 |
| março | US$ 622 |
| abril | US$ 862 |
| maio | US$ 582 |
| junho | US$ 426 |
| julho | US$ 487 |
| agosto | US$ 441 |
| setembro | US$ 363 |
| outubro | US$ 318 |
| novembro | US$ 356 |
| dezembro | US$ 481 |
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out. · US$ 318
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Mais caro: abril (aprox. US$ 862)
Mais barato: outubro (aprox. US$ 318)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 5 piscinas externas, uma casa noturna e quadras de tênis e...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 5 piscinas externas, uma casa noturna e quadras de tênis externas. Esta propriedade oferece Wi-Fi de cortesia, serviços de concierge e sala de jogos.
Comodidades
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie pratos da culinária internacional no La Terraza, uma das várias opções para refeição nesta propriedade, que inclui 7 restaurantes e uma cafeteria. Precisa relaxar? Faça uma pausa para uma bebida refrescante em um dos 5 bares/lounges.
Quartos
Sinta-se em casa em um de nossos 692 quartos com ar-condicionado, frigobares e TVs de plasma. Os quartos possuem varandas ou pátios particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiros apresentam chuveiros, produtos de toalete de cortesia e secadores de cabelo.
Localização
Com excelente localização em San Rafael del Yuma, Viva Dominicus Beach by Wyndham, A Trademark All Inclusive está a 15 minutos de carro de Bayahibe Beach e de Cueva de Chicho. Esta propriedade com tudo incluído fica a 2,7 km de Playa Dominicus e a 24,4 km de Marina de Casa de Campo.
Lugares próximos
Playa Dominicus(1.4 milhas)
Praia Magallanes(1.5 milhas)
Fonte da Morte(1.8 milhas)
Parque Nacional Cotubamana(1.9 milhas)
Monumento Natural Punta Bayahibe(1.9 milhas)
Bayahibe Beach(1.9 milhas)
Parque Nacional do Leste(2.2 milhas)
Cueva Padre Nuestro(3 milhas)
Cueva de Chicho(3.5 milhas)
Parque Conquista(8.2 milhas)
Dye Fore Golf Club(13.8 milhas)
The Links(14 milhas)
Museu Arqueológico Altos de Chavón(14.1 milhas)
Centro equestre de Casa de Campo(14.5 milhas)
Teeth of the Dog Golf Course(14.7 milhas)
Aeroporto Internacional de La Romana (LRM)(11.5 milhas)
Aeroporto Internacional de Punta Cana (PUJ)(44 milhas)
Aeroporto Internacional Las Americas (SDQ)(70.5 milhas)
Aeroporto Internacional La Isabela (JBQ)(90 milhas)
Piscina
Sauna
Serviço de lavanderia
Centro de negócios
Funcionários multilíngues
Salas de reuniões
Localização
Bayahibe, Dominicus, San Rafael del Yuma, República Dominicana
Playa Dominicus (1.4 milhas)
Praia Magallanes (1.5 milhas)
Fonte da Morte (1.8 milhas)
Parque Nacional Cotubamana (1.9 milhas)
Monumento Natural Punta Bayahibe (1.9 milhas)
Bayahibe Beach (1.9 milhas)
Opções de quarto
6
Superior Garden, 2 Queen Beds, Non-Smoking
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
366 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Superior Garden, 1 King Bed, Non-Smoking
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
353 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Bungalow Ocean, 2 Queen Beds, Non-Smoking
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
289 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Bungalow Garden, 1 King Bed, Non-Smoking
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
299 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Bungalow Garden, 2 Queen Beds, Non-Smoking
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
299 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
7
Bungalow Ocean, 1 King Bed, Non-Smoking
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
289 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Accessible Superior Garden, 2 Queen Beds, Non-Smoking
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
366 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Viva Dominicus Beach by Wyndham, A Trademark All Inclusive
8
Muito bom
Com base em 1.000 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
50%
Famílias
27%
Grupos
18%
Viajantes individuais
3%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Viva Dominicus Beach by Wyndham, A Trademark All Inclusive, os viajantes consistentemente elogiam a água cristalina e a longa faixa de praia com muitas atividades, enquanto a atmosfera animada pode parecer agitada e barulhenta perto das piscinas e durante os shows noturnos.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Viva Dominicus Beach by Wyndham, A Trademark All Inclusive, os viajantes consistentemente elogiam a água cristalina e a longa faixa de praia com muitas atividades, enquanto a atmosfera animada pode parecer agitada e barulhenta perto das piscinas e durante os shows noturnos.
Os quartos variam desde bangalôs de frente para o mar muito procurados até unidades básicas e datadas, com falhas ou vazamentos recorrentes no ar condicionado, Wi-Fi instável no quarto e música alta ouvida em algumas áreas. A experiência gastronômica é variada: os buffets podem ser caóticos, com pouca variedade e demora na reposição das mesas, as reservas para o jantar são limitadas ou difíceis de conseguir e o serviço de bar ou a força das bebidas varia; algumas opções à la carte e o café da manhã recebem elogios. O serviço e as operações são irregulares, desde longas esperas no check-in e salas de jantar com poucos funcionários até ofertas insistentes de VIP ou timeshare e suporte limitado em inglês; a limpeza varia desde áreas bem cuidadas até relatos de pragas. Espere uma estadia em uma praia linda e com muitas atividades, com concessões em conforto, comida e serviço.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
A longa faixa de praia, as diversas atividades, os shows noturnos, as várias piscinas e bares criam um ambiente animado. A sombra e os assentos podem ser disputados e as áreas reservadas para VIP limitam o espaço; a música pode ser alta perto das áreas principais.
Avaliações dos hóspedes relacionadas
6
Rachael
11 de out. de 2023
·
Hospedou-se por 5 noites
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
8
Michael
9 de ago. de 2024
·
Hospedou-se por 8 noites
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
8
Louise
7 de fev. de 2025
·
Hospedou-se por 21 noites
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
8
Elisabetta
21 de jul. de 2025
·
Hospedou-se por 6 noites
Esperienza positiva, il villaggio è molto bello, ci sono tantissimi servizi e attività da fare, da migliorare le prenotazioni dei ristoranti, sono praticamente sempre pieni ed è impossibile trovare un tavolo. La qualità del cibo ai ristoranti a buffet potrebbe essere migliore, darei come voto 6.5, poco più che sufficiente, anche i lettini al mattino bisogna correre per trovarli liberi alle 8 del mattino perché ci lasciano gli asciugamani sopra dalla notte, ma nel complesso il posto è molto bello e rilassante e non ci si annoia mai. Ci tornerei volentieri.
Esperienza positiva, il villaggio è molto bello, ci sono tantissimi servizi e attività da fare, da migliorare le prenotazioni dei ristoranti, sono praticamente sempre pieni ed è impossibile trovare un tavolo. La qualità del cibo ai ristoranti a buffet potrebbe essere migliore, darei come voto 6.5, poco più che sufficiente, anche i lettini al mattino bisogna correre per trovarli liberi alle 8 del mattino perché ci lasciano gli asciugamani sopra dalla notte, ma nel complesso il posto è molto bello e rilassante e non ci si annoia mai. Ci tornerei volentieri.
6
Lisa
14 de jun. de 2023
·
Hospedou-se por 7 noites
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
8
Daniel John
18 de mar. de 2023
·
I like the huts Way to much space reserved for VIP, which is an extra cost to join. Wife liked the massage.
I like the huts Way to much space reserved for VIP, which is an extra cost to join. Wife liked the massage.
8
Jacob
5 de fev. de 2025
·
Hospedou-se por 7 noites
This was our 4th time in viva Windham, first 3 times was in viva palace, was excellent. This time, January 2025 was in viva Beach. Ocean front bungalow. Overall we enjoyed as always, the resort was under stuff, dining was challenge, dining tables not cleaned after guests left, we removed the left over plates and clean the table ourselves before we can seat, because there was no clean tables. We still enjoy our stay, we love the long walk on the property, the beach was always clean, a lot of seats, love the bars, and caffee by the pool, the juice bars, also we felt safe to walk outside the property for local shopping. We recommend to all our friends, will be back again.
This was our 4th time in viva Windham, first 3 times was in viva palace, was excellent. This time, January 2025 was in viva Beach. Ocean front bungalow. Overall we enjoyed as always, the resort was under stuff, dining was challenge, dining tables not cleaned after guests left, we removed the left over plates and clean the table ourselves before we can seat, because there was no clean tables. We still enjoy our stay, we love the long walk on the property, the beach was always clean, a lot of seats, love the bars, and caffee by the pool, the juice bars, also we felt safe to walk outside the property for local shopping. We recommend to all our friends, will be back again.
10
young in
8 de fev. de 2024
·
Hospedou-se por 6 noites
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
8
Catharine
21 de set. de 2023
·
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
4
Cynthia R
19 de mar. de 2023
·
Hospedou-se por 7 noites
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Relatos inconsistentes: alguns encontraram quartos limpos e áreas bem cuidadas, enquanto outros notaram áreas comuns ou quartos sujos e avistamento de baratas, percevejos ou mofo.
Avaliações dos hóspedes relacionadas
8
Maria Eugenia
13 de out. de 2025
·
Hospedou-se por 4 noites
El hotel es bueno. Está agradable el mar muy bien mucho sargazo, la comida aceptable, la instalaciones buenas, muchas actividades, unas con costo y otras no, buen equipo de ambientación, al bufet de comida le hacen falta unas buenas salsas con picante. Respecto a la limpieza en los cuartos muy mal. Nunca cambiaron toallas, nunca olió el baño a limpio a lavado o desinfectado. Como que solo tendían camas y barrían, tuvimos una gotera en el baño la reportamos todos los días y nunca la repararon. En las escaleras del edificio que nos tocó siempre sucias sin barrer!
El hotel es bueno. Está agradable el mar muy bien mucho sargazo, la comida aceptable, la instalaciones buenas, muchas actividades, unas con costo y otras no, buen equipo de ambientación, al bufet de comida le hacen falta unas buenas salsas con picante. Respecto a la limpieza en los cuartos muy mal. Nunca cambiaron toallas, nunca olió el baño a limpio a lavado o desinfectado. Como que solo tendían camas y barrían, tuvimos una gotera en el baño la reportamos todos los días y nunca la repararon. En las escaleras del edificio que nos tocó siempre sucias sin barrer!
8
Tracey
6 de jul. de 2024
·
Hospedou-se por 7 noites
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
2
Melissa
1 de dez. de 2022
·
Hospedou-se por 19.325 noites
Rooms were filthy. Mold and ceiling tiles in the bathroom were falling down in our bungalow. Asked for a superior room and was given another bungalow. At least it was clean. Doors to the closet would not open unless you moved the beds. Room was very tiny. Our friends had bed bugs in two of the rooms they were switched to. They finally got a superior room that was clean. Food was bland with very little to choose from. Some staff was very helpful and kind. Others were downright rude. This is my second time at a Viva Wyndham and both were awful! Never again!! STAY AWAY and spend your money elsewhere.
Rooms were filthy. Mold and ceiling tiles in the bathroom were falling down in our bungalow. Asked for a superior room and was given another bungalow. At least it was clean. Doors to the closet would not open unless you moved the beds. Room was very tiny. Our friends had bed bugs in two of the rooms they were switched to. They finally got a superior room that was clean. Food was bland with very little to choose from. Some staff was very helpful and kind. Others were downright rude. This is my second time at a Viva Wyndham and both were awful! Never again!! STAY AWAY and spend your money elsewhere.
2
Hector
19 de jul. de 2023
·
Hospedou-se por 2 noites
Es una propiedad vieja y sucia
Es una propiedad vieja y sucia
2
britney
29 de mai. de 2024
·
Hospedou-se por 3 noites
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
4
gustavo
19 de jul. de 2025
·
Hospedou-se por 8 noites
No se limpia los pasillos de las habitaciones, vasos, platos y cubiertos sucios que quedaban mas de 24 hs en las escaleras. Persoal de cocina poco amable Ante un gracias no responden u eso es cuestion de educacion y respeto. Alimentos poco varladosEs lamentable es la tercéa vez que voy y se nota una decadencia. Es una pena ya que es una de las mejores playas que conozco. Saludos
No se limpia los pasillos de las habitaciones, vasos, platos y cubiertos sucios que quedaban mas de 24 hs en las escaleras. Persoal de cocina poco amable Ante un gracias no responden u eso es cuestion de educacion y respeto. Alimentos poco varladosEs lamentable es la tercéa vez que voy y se nota una decadencia. Es una pena ya que es una de las mejores playas que conozco. Saludos
10
shawn
23 de abr. de 2023
·
Stayed in a beach front bungalow near the Tiki Bar; it was perfect for a family of 4, 2 of which are teens. It was updated, clean and quiet. The resort is beautiful and very clean. The primary languages spoken were Spanish and Italian; very few people spoke English. The food was more European based, nothing fried and we found to be just mediocre although the buffet displays were beautiful. Epifanio and Juan in the information center were fantastic and very welcoming. Waddy in the water sports area was very helpful and kind in helping with kayaks and the catamaran.
Stayed in a beach front bungalow near the Tiki Bar; it was perfect for a family of 4, 2 of which are teens. It was updated, clean and quiet. The resort is beautiful and very clean. The primary languages spoken were Spanish and Italian; very few people spoke English. The food was more European based, nothing fried and we found to be just mediocre although the buffet displays were beautiful. Epifanio and Juan in the information center were fantastic and very welcoming. Waddy in the water sports area was very helpful and kind in helping with kayaks and the catamaran.
2
Mohammed
1 de mai. de 2024
·
Hospedou-se por 4 noites
Absolutely awful. We checked out early the following day. Two star hotel at best room was very dirty.
Absolutely awful. We checked out early the following day. Two star hotel at best room was very dirty.
6
Gloria
27 de mai. de 2024
·
Hospedou-se por 5 noites
El entretenimiento La musica en el Hotel TODO el Dia son muy buenas.La ducha TENIA POCA AGUA y en las Noches NO HABÍA AGUA.NECESITAN FUMIGAR VIMOS CUCARACHAS.En general el HOTEL necesita remodelacion sobretodo El VIVA BEACH, El VIVA Palace se ve mejor.Nos encantó la piscina de agua salada.El trato del personal del Hotel es Excelente, muy cariñosos y atentos, por eso vamos mucho a Republica Dominicana porque nos tratan Superbien.
El entretenimiento La musica en el Hotel TODO el Dia son muy buenas.La ducha TENIA POCA AGUA y en las Noches NO HABÍA AGUA.NECESITAN FUMIGAR VIMOS CUCARACHAS.En general el HOTEL necesita remodelacion sobretodo El VIVA BEACH, El VIVA Palace se ve mejor.Nos encantó la piscina de agua salada.El trato del personal del Hotel es Excelente, muy cariñosos y atentos, por eso vamos mucho a Republica Dominicana porque nos tratan Superbien.
6
carmen
15 de mai. de 2025
·
Hospedou-se por 3 noites
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os bangalôs à beira-mar e as unidades com vista para o mar recebem elogios pela localização e vista, mas muitos quartos parecem desatualizados, com problemas recorrentes no ar condicionado ou vazamentos, Wi-Fi instável no quarto, tipos de cama incompatíveis e ruído notável dos shows.
Avaliações dos hóspedes relacionadas
2
Jon
16 de fev. de 2024
·
Hospedou-se por 5 noites
Frygteligt hotel. 2 timers ventetid for adgang til værelset ved check-in, for derefter at modtage et værelse der ikke var rengjort og uden alle de kriterier vi havde bestilt via Hotels.com eks. Balkon, Ét værelse, gardenview mm. Kæmpe skandale. Et meget slidt hotel, hvor der ikke er meget der virker. Minibaren består eksempelvis af et tomt køleskab der ikke virker:-) Musikken er ekstremt høj om aftenen frem til midnat, så det skal man også være klar på. Og ellers bare dårlig service i informationen. Eneste positive er lokation i forhold til strand, som er god.
Frygteligt hotel. 2 timers ventetid for adgang til værelset ved check-in, for derefter at modtage et værelse der ikke var rengjort og uden alle de kriterier vi havde bestilt via Hotels.com eks. Balkon, Ét værelse, gardenview mm. Kæmpe skandale. Et meget slidt hotel, hvor der ikke er meget der virker. Minibaren består eksempelvis af et tomt køleskab der ikke virker:-) Musikken er ekstremt høj om aftenen frem til midnat, så det skal man også være klar på. Og ellers bare dårlig service i informationen. Eneste positive er lokation i forhold til strand, som er god.
6
Amanda
2 de mar. de 2025
·
Hospedou-se por 5 noites
Our room wasn’t ready for over an hour after check in time. The bathroom ceiling was leaking from the air conditioner the entire 5 days and we reported it 3 times and nothing was done about it. Not much help with English speaking for any staff to help with information on the property and directions. All activities were done in Spanish making it impossible to participate.
Our room wasn’t ready for over an hour after check in time. The bathroom ceiling was leaking from the air conditioner the entire 5 days and we reported it 3 times and nothing was done about it. Not much help with English speaking for any staff to help with information on the property and directions. All activities were done in Spanish making it impossible to participate.
8
Erick Sean
6 de abr. de 2023
·
Hospedou-se por 5 noites
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
6
Rachael
11 de out. de 2023
·
Hospedou-se por 5 noites
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
8
Michael
9 de ago. de 2024
·
Hospedou-se por 8 noites
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
6
Gina
10 de set. de 2023
·
Hospedou-se por 5 noites
We loved our oceanview bungalow! It was so nice to walk right out to the beach with shade from the palms. The view from the infinity pools was amazing! The stores are affordable with snacks and all we needed. The Saona excursion was one of the most beautiful beach I have seen! I was not impressed with the food, just okay. The A/C stopped working each day with one of the bungalows so maintenance was working on it each day. Viva has a Hard working staff and we loved our stay!
We loved our oceanview bungalow! It was so nice to walk right out to the beach with shade from the palms. The view from the infinity pools was amazing! The stores are affordable with snacks and all we needed. The Saona excursion was one of the most beautiful beach I have seen! I was not impressed with the food, just okay. The A/C stopped working each day with one of the bungalows so maintenance was working on it each day. Viva has a Hard working staff and we loved our stay!
10
Kevin
14 de mai. de 2025
·
Hospedou-se por 6 noites
Connecting doors are not sound proof
Connecting doors are not sound proof
8
Igor
26 de jul. de 2023
·
Hospedou-se por 11 noites
Pros: nice beach, clean hotel grounds, good staff. Cons: It took 5 rooms until we received a room that was advertised on pictures.. initially they gave us extremely old room equivalent to 1-2 star hotel. Also all entertainment is in Spanish as well as all staff communication.
Pros: nice beach, clean hotel grounds, good staff. Cons: It took 5 rooms until we received a room that was advertised on pictures.. initially they gave us extremely old room equivalent to 1-2 star hotel. Also all entertainment is in Spanish as well as all staff communication.
6
Maria
13 de abr. de 2023
·
Hospedou-se por 6 noites
Bungalow is not updated
Bungalow is not updated
8
Cesar Morales
2 de ago. de 2023
·
It was a beautiful property and had lots to do. I had got one of the beach front bungalow and it was nice but the beds were hard and uncomfortable. The staff was very friendly and the food was ok, not all that. Our room door had issues and our bathroom kept having issue to where they had to switch our room. Other wise than that it was a nice stay.
It was a beautiful property and had lots to do. I had got one of the beach front bungalow and it was nice but the beds were hard and uncomfortable. The staff was very friendly and the food was ok, not all that. Our room door had issues and our bathroom kept having issue to where they had to switch our room. Other wise than that it was a nice stay.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é variado: o check-in pode ser lento, o quadro de funcionários parece escasso e alguns hóspedes relatam interações rudes, suporte limitado em inglês e ofertas insistentes de VIP/timeshare; outros destacam funcionários simpáticos e prestativos.
Avaliações dos hóspedes relacionadas
2
paulo
3 de ago. de 2024
·
Hospedou-se por 2 noites
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
8
Tracey
6 de jul. de 2024
·
Hospedou-se por 7 noites
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
4
CAROLINA
18 de mai. de 2025
·
Hospedou-se por 1 noite
Bad services , long wait for the room. Poor service
Bad services , long wait for the room. Poor service
10
JOSEPH
25 de fev. de 2023
·
Hospedou-se por 5 noites
The staff is great, Entertainment was awesome, Beach was beautiful, Water was crystal clean, Room was very nice and cleaned daily.
The staff is great, Entertainment was awesome, Beach was beautiful, Water was crystal clean, Room was very nice and cleaned daily.
2
Jorge
27 de jun. de 2024
·
Hospedou-se por 5 noites
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
4
Ganna
14 de dez. de 2023
·
Hospedou-se por 9 noites
To preface this review, I have stayed at many all inclusive resorts including iberostars and secret resorts. If you are not Italian or Spanish, I would not recommend this resort. Personally, I will not be coming back or staying at any other Viva resort. To be fair, lets start with the pros of the resort: very nice beach and beautiful water activities like archery, kayaking, and paddle boarding included (with a time limit). the seafood restaurant and French restaurant were good. Now let’s discuss the cons: - wifi did not work in the room we were staying in and was very spotty throughout resort. - staff in green shirts will harass you and try to sell you things (timeshares, upgraded memberships) MULTIPLE TIMES PER DAY. My husband and I were harassed every day of our trip, when we were trying to relax and have a good time. The green shirts even tried asking for our room number! - the food overall was not great. Definitely below average and some things were very gross and old-looking. Some people we came to the resort with got sick from the food. - the drinks are not strong and will not get you buzzed unless you drink straight liquor. And you do not want to know how those drink cups are washed… it’s not sanitary. - the shower water was sometimes not hot. - there were roaches on the property, but we were on a higher floor in the building so we thankfully didn’t get any in our room. - staff is rude / not helpful to English speakers.
To preface this review, I have stayed at many all inclusive resorts including iberostars and secret resorts. If you are not Italian or Spanish, I would not recommend this resort. Personally, I will not be coming back or staying at any other Viva resort. To be fair, lets start with the pros of the resort: very nice beach and beautiful water activities like archery, kayaking, and paddle boarding included (with a time limit). the seafood restaurant and French restaurant were good. Now let’s discuss the cons: - wifi did not work in the room we were staying in and was very spotty throughout resort. - staff in green shirts will harass you and try to sell you things (timeshares, upgraded memberships) MULTIPLE TIMES PER DAY. My husband and I were harassed every day of our trip, when we were trying to relax and have a good time. The green shirts even tried asking for our room number! - the food overall was not great. Definitely below average and some things were very gross and old-looking. Some people we came to the resort with got sick from the food. - the drinks are not strong and will not get you buzzed unless you drink straight liquor. And you do not want to know how those drink cups are washed… it’s not sanitary. - the shower water was sometimes not hot. - there were roaches on the property, but we were on a higher floor in the building so we thankfully didn’t get any in our room. - staff is rude / not helpful to English speakers.
4
Francis
24 de mai. de 2024
·
Hospedou-se por 3 noites
Check in and check out waited an hour and check out over a half hour. No sense of urgency to have guests check in or out.
Check in and check out waited an hour and check out over a half hour. No sense of urgency to have guests check in or out.
6
Covuris A
2 de ago. de 2024
·
Hospedou-se por 3 noites
This is my third time visiting but I notice a radical change with the customer service. Manager is none existent. The manage even ignore the Experian agent that called to resolve the issue. The service in the restaurant is a hit or missed. You might get very attentive service but you might also get those that will let the plates pile up on the table and ignore you completely.
This is my third time visiting but I notice a radical change with the customer service. Manager is none existent. The manage even ignore the Experian agent that called to resolve the issue. The service in the restaurant is a hit or missed. You might get very attentive service but you might also get those that will let the plates pile up on the table and ignore you completely.
4
Cynthia R
19 de mar. de 2023
·
Hospedou-se por 7 noites
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
6
carmen
15 de mai. de 2025
·
Hospedou-se por 3 noites
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
A localização à beira-mar é amplamente elogiada pela água clara e calma e pelo mergulho direto ao mar; é fácil caminhar pelos terrenos combinados da Beach/Palace, e alguns hóspedes se sentiram seguros para explorar as proximidades. Partes da costa podem ser rochosas ou lotadas.
Avaliações dos hóspedes relacionadas
8
Tracey
6 de jul. de 2024
·
Hospedou-se por 7 noites
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
8
Sonia
3 de jan. de 2024
·
Hospedou-se por 6 noites
Overall beautiful property with multiple restaurants right outside the property. Private beach is beautiful.
Overall beautiful property with multiple restaurants right outside the property. Private beach is beautiful.
8
Michael
9 de ago. de 2024
·
Hospedou-se por 8 noites
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
8
Louise
7 de fev. de 2025
·
Hospedou-se por 21 noites
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
8
Marko
26 de abr. de 2024
·
Hospedou-se por 5 noites
Amazing beach but property needs updating
Amazing beach but property needs updating
6
Simona
20 de ago. de 2025
·
Hospedou-se por 6 noites
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other buffet, la Roca, which has limited options but quiet. We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip). People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other buffet, la Roca, which has limited options but quiet. We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip). People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
10
David
7 de jan. de 2026
·
Hospedou-se por 7 noites
Great beach access
Great beach access
8
FRANCIS
13 de mai. de 2024
·
Hospedou-se por 6 noites
Went last week of April, so some rain. Ocean was great, with great snorkling right off the shore. We saw a flounder, rays, pufferfish, lobsters, plus reef fish. Coral is growing but looks young. Loved the excursions with viva, they had tour guides that spoke multiple languages. Staff was friendly. Room was basic but the grounds were beautiful with ducks, birds, and igunanas. Food was adequate but lacked flavor. Yes I would go again.
Went last week of April, so some rain. Ocean was great, with great snorkling right off the shore. We saw a flounder, rays, pufferfish, lobsters, plus reef fish. Coral is growing but looks young. Loved the excursions with viva, they had tour guides that spoke multiple languages. Staff was friendly. Room was basic but the grounds were beautiful with ducks, birds, and igunanas. Food was adequate but lacked flavor. Yes I would go again.
8
Mathieu
10 de jul. de 2022
·
Hospedou-se por 5 noites
Overall great experience. The beach is breathtaking. Beautiful clear blue water. The pools are clean and spacious. We loved the dining experience at the restaurants. The buffet at the Beach hotel is more enjoyable than the Palace because of the water view and service. Night shows are entertaining, my kids enjoyed it. Our room was oceanfront which made up for any minor issues it had. Thank you for a wonderful time.
Overall great experience. The beach is breathtaking. Beautiful clear blue water. The pools are clean and spacious. We loved the dining experience at the restaurants. The buffet at the Beach hotel is more enjoyable than the Palace because of the water view and service. Night shows are entertaining, my kids enjoyed it. Our room was oceanfront which made up for any minor issues it had. Thank you for a wonderful time.
10
young in
8 de fev. de 2024
·
Hospedou-se por 6 noites
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A comida e a bebida são inconsistentes: os buffets podem ficar lotados, com pouca variedade e demora na reposição das mesas, filas no bar ou bebidas fracas podem ocorrer e as reservas para o jantar são limitadas ou difíceis de conseguir; alguns restaurantes à la carte e o café da manhã recebem elogios.
Avaliações dos hóspedes relacionadas
2
paulo
3 de ago. de 2024
·
Hospedou-se por 2 noites
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
8
Erick Sean
6 de abr. de 2023
·
Hospedou-se por 5 noites
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
8
Michael
9 de ago. de 2024
·
Hospedou-se por 8 noites
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
8
Elisabetta
21 de jul. de 2025
·
Hospedou-se por 6 noites
Esperienza positiva, il villaggio è molto bello, ci sono tantissimi servizi e attività da fare, da migliorare le prenotazioni dei ristoranti, sono praticamente sempre pieni ed è impossibile trovare un tavolo. La qualità del cibo ai ristoranti a buffet potrebbe essere migliore, darei come voto 6.5, poco più che sufficiente, anche i lettini al mattino bisogna correre per trovarli liberi alle 8 del mattino perché ci lasciano gli asciugamani sopra dalla notte, ma nel complesso il posto è molto bello e rilassante e non ci si annoia mai. Ci tornerei volentieri.
Esperienza positiva, il villaggio è molto bello, ci sono tantissimi servizi e attività da fare, da migliorare le prenotazioni dei ristoranti, sono praticamente sempre pieni ed è impossibile trovare un tavolo. La qualità del cibo ai ristoranti a buffet potrebbe essere migliore, darei come voto 6.5, poco più che sufficiente, anche i lettini al mattino bisogna correre per trovarli liberi alle 8 del mattino perché ci lasciano gli asciugamani sopra dalla notte, ma nel complesso il posto è molto bello e rilassante e non ci si annoia mai. Ci tornerei volentieri.
6
Simona
20 de ago. de 2025
·
Hospedou-se por 6 noites
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other buffet, la Roca, which has limited options but quiet. We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip). People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other buffet, la Roca, which has limited options but quiet. We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip). People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
10
Mabel
20 de mai. de 2025
·
Hospedou-se por 4 noites
PERFECT LOCATION, LIKE THE BEACH, THE STAFF AND ROOMS. THE FOOD OPTION OK, BREASKFAST IS THE BEST OF THE FOOD OPTIONS
PERFECT LOCATION, LIKE THE BEACH, THE STAFF AND ROOMS. THE FOOD OPTION OK, BREASKFAST IS THE BEST OF THE FOOD OPTIONS
6
Kaity
27 de ago. de 2024
·
Hospedou-se por 6 noites
Le côté Beach est bien plus animé que le côté Palace qui n’en a que le nom.Le buffet s’est dégradé au fil de la semaine . Par contre,le site est beau et l’accesxà tous les restaurants est un plus même si les repas sont très moyens .
Le côté Beach est bien plus animé que le côté Palace qui n’en a que le nom.Le buffet s’est dégradé au fil de la semaine . Par contre,le site est beau et l’accesxà tous les restaurants est un plus même si les repas sont très moyens .
2
Jorge
27 de jun. de 2024
·
Hospedou-se por 5 noites
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
10
Rahul
26 de nov. de 2023
·
Hospedou-se por 3 noites
Food buffets were excellent and we felt like there was variety each day. The pizzeria was an unexpected surprise, freshly baked in a hearth oven best I've had in years. Beaches and pools were enjoyable, especially the activities in the plaza, the infinity pool. Crepe bar was very good. Many activities all day. Friendly staff and guests. Weather was great. Family friendly. We used talixo from and to the airport. Would definitely return. This was our first all inclusive.
Food buffets were excellent and we felt like there was variety each day. The pizzeria was an unexpected surprise, freshly baked in a hearth oven best I've had in years. Beaches and pools were enjoyable, especially the activities in the plaza, the infinity pool. Crepe bar was very good. Many activities all day. Friendly staff and guests. Weather was great. Family friendly. We used talixo from and to the airport. Would definitely return. This was our first all inclusive.
6
carmen
15 de mai. de 2025
·
Hospedou-se por 3 noites
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
6
Lora DiAnn
14 de jun. de 2023
·
Hospedou-se por 6 noites
Having a bungalow right on the beach is super nice but the shower drains super slow because you are on sand and the air conditioning is severely lacking so it feels a little like camping but the location is worth it to the water. The food is honestly the worst I have had at any resort to date and surprisingly the buffet was significantly better than any of the restaurants we tried. It is also really annoying to have a VIP and SUPER VIP and sister resort only amenities. Just charge one price for everything and call it good. I was never asked once if I wanted a drink while around the pool or on the beach so you do save in tipping
Having a bungalow right on the beach is super nice but the shower drains super slow because you are on sand and the air conditioning is severely lacking so it feels a little like camping but the location is worth it to the water. The food is honestly the worst I have had at any resort to date and surprisingly the buffet was significantly better than any of the restaurants we tried. It is also really annoying to have a VIP and SUPER VIP and sister resort only amenities. Just charge one price for everything and call it good. I was never asked once if I wanted a drink while around the pool or on the beach so you do save in tipping
6
Lisa
14 de jun. de 2023
·
Hospedou-se por 7 noites
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
4
irina
12 de jun. de 2023
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Hospedou-se por 5 noites
We arrived late in the evening, desk registrations stuff were very not friendly. We weren’t given tour of the property. Door key was not working and was not locking. For 4 people we got only 2 large towels. Food choices were limited, and tables weren’t cleaned on time for new guests. Access of “all inclusive resort” was very limited to 1/3 of it. Beach is very rocky and unsafe to walk on. Restrooms on the property very dirty and almost always clothed. Not English speaking friendly, communication mainly in Spanish.
We arrived late in the evening, desk registrations stuff were very not friendly. We weren’t given tour of the property. Door key was not working and was not locking. For 4 people we got only 2 large towels. Food choices were limited, and tables weren’t cleaned on time for new guests. Access of “all inclusive resort” was very limited to 1/3 of it. Beach is very rocky and unsafe to walk on. Restrooms on the property very dirty and almost always clothed. Not English speaking friendly, communication mainly in Spanish.
10
Glennys
8 de jun. de 2023
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Hospedou-se por 3 noites
The property beautiful, clean, good food staff friendly except front desk needs more training thank you for the cleaning staff and the the restaurant and buffet very friendly, great service. Only thing that I didn’t like people smoke everywhere should be a designated it place for smoking .
The property beautiful, clean, good food staff friendly except front desk needs more training thank you for the cleaning staff and the the restaurant and buffet very friendly, great service. Only thing that I didn’t like people smoke everywhere should be a designated it place for smoking .
10
Elvin
28 de mai. de 2023
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Hospedou-se por 3 noites
Nice place
Nice place
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Count on Us (Wyndham).
- A taxa mandatória para o Jantar de Gala de Véspera de Natal está incluída no preço total para estadias em 24 de dezembro.
- Uma taxa mandatória cobrada para o Jantar de Gala de Véspera de Ano Novo está incluída no preço total para as estadias em 31 de dezembro.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
Comodidades populares
Piscina
Sauna
Serviço de lavanderia
Centro de negócios
Funcionários multilíngues
Salas de reuniões
Geral
Sauna
Salão de estar
Toalhas
Clube para crianças
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Upper Floors (Stairs Only)
Walkway to Water
Water Dispenser
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Serviços
Centro de negócios
Funcionários multilíngues
Salas de reuniões
Serviço de lavanderia
Armazenamento de bagagem
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Atividades
Piscina
Jardim
Windsurf
Casas noturnas
Bilhar
Cavalgada
Parque infantil
Quadra de tênis - externa
Caiaque
Passeio de barco a motor no local
Espaço para exercício físico
Arcade/Game Room
Evening Entertainment
Full-Service Spa
Health Club
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Tennis Courts (on site)
Terraço
Estacionamento
Airport Transportation (surcharge)
Parking (Self) (free)
Internet
Wi-fi grátis