The Victorian Hotel

A equipe do hotel é excelente! Para tudo que precisei, fui prontanente atendida. O café da manhã era muito bom, assim e a localização também. Os únicos problemas estava relacionados ao barulho das maquinas de arq condicionado e dos hósdedes que ficam no pavimento superior.

Café da manhã saboroso, funcionários prestativos, boa localização.Incoveniente é o estacionamento há uns 300m da propriedade, mas nada absurdo.

O lugar é muito bonito, antigo, adaptado. Não oferece café da manhã colonial, não tem frigobar, nem ducha higiênica e não tem ar condicionado em todos os quartos. Mas são quartos grandes e confortáveis.

Nice hotel close to the bus station for Guanacaste. I've stayed her a couple of times and the staff is always super friendly. This part of San Jose can be noisy with street noise but I was fortunate in having an interior room and it was very quiet. The interior of the hotel is tastefully decorated and beautiful. I'll stay here again.

Upon arrival from a long day of traveling from Arizona, we checked in to our room. Originally it was myself and my best friend flying in. Another friend at the last minute was able to go on my birthday trip with us. We had a wonderful experience checking in at night. The gentleman who checked us in, went above and beyond to get our car parked behind a gate and was very friendly. The 3 of us got settled in. We were beyond tired and went to bed. About 30 minutes after getting settled in, the A/C unit was dripping water steadily on my mattress next to my head as I was about to fall asleep. I went to the front desk and got the front attendant. He was very apologetic and ultimately I decided to ask him to get a bucket to catch the water and I moved my bed away from the wall about 4 feet. I wasn’t offered another solution like a different room, so I offered a solution. The next morning while we were going to breakfast, a different man pulled me to the side to tell me I owed $25 more dollars because of an extra person I brought. When I booked this room it said it had 2 Full beds and slept 4. I asked him if he was aware of the inconvenience I had in the middle of the night. His English was pretty broken and my Spanish was as well. Initially on arrival, we raved about the hotel but charging me $25 when we were inconvenienced and offered no other solution, I can honestly say I wouldn’t go back and would not recommend staying there. It is a beautiful 160 year home/hotel.