Pestana Grand Ocean Resort Hotel
267 $US
/nuit
Moyenne pour septembre
Prix pour Pestana Grand Ocean Resort Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
267 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Pestana Grand Ocean Resort Hotel, les prix par nuit s'élèvent en moyenne à 176 $US pendant le mois le moins cher (janvier) et à 409 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 176 $US |
| février | 206 $US |
| mars | 225 $US |
| avril | 246 $US |
| mai | 268 $US |
| juin | 250 $US |
| juillet | 409 $US |
| août | 322 $US |
| septembre | 267 $US |
| octobre | 239 $US |
| novembre | 195 $US |
| décembre | 238 $US |
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sept. · 267 $US
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Le plus cher : juillet (env. 409 $US)
Le moins cher : janvier (env. 176 $US)
À propos de cet établissement
Vous apprécierez sans aucun doute les nombreuses infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, une piscine couverte et un bain à remous. Parmi les services et équipements offerts par cet hôtel vo...
Équipements
Vous apprécierez sans aucun doute les nombreuses infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, une piscine couverte et un bain à remous. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Les espaces événements de cet hôtel comprennent un espace de conférence et une salle de réunion. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Restaurante Atrium, l'un des 3 restaurants de cet hôtel et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine.
Chambres
Choisissez une des 177 chambres dotées d'une télévision LCD. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un bidet.
Emplacement
Se trouvant à Funchal, Pestana Grand Premium Ocean Resort vous permettra de profiter d'un séjour sur la promenade, à 5 min de marche de Centre Commercial Forum Madeira et à 8 min à pied de Plage Formosa. Cet hôtel très pratique pour les familles se trouve à 1,8 km de Complexe balnéaire de Lido et à 3,3 km de Casino de Madère.
À proximité
Centre Commercial Forum Madeira(0.2 miles)
Piscines Naturelles de Doca do Cavacas(0.3 miles)
Complexe de Baignade de Ponta Gorda(0.3 miles)
Plage Formosa(0.4 miles)
Parc Canin do Jardim da Ajuda(0.5 miles)
Complexe balnéaire de Lido(0.9 miles)
Centre Culturel de Quinta Magnólia(1.6 miles)
Estádio do Marítimo(1.7 miles)
Casino de Madère(2.2 miles)
Parc de Santa Catarina(2.2 miles)
Musée CR7(2.3 miles)
Avenida do Mar (promenade)(2.4 miles)
Place Madeira(2.4 miles)
Église de la Sainte Trinité(2.5 miles)
Jardin municipal de Funchal(2.5 miles)
Aéroport principal le plus pratique pour rejoindre Pestana Grand Premium Ocean Resort : Aéroport de Funchal Cristiano Ronaldo (FNC)(15.6 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
Ponta da Cruz, Piornais, Funchal, Portugal
Centre Commercial Forum Madeira (0.2 miles)
Piscines Naturelles de Doca do Cavacas (0.3 miles)
Complexe de Baignade de Ponta Gorda (0.3 miles)
Plage Formosa (0.4 miles)
Parc Canin do Jardim da Ajuda (0.5 miles)
Complexe balnéaire de Lido (0.9 miles)
Options de chambre
5
Chambre standard, Vue sur la mer
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 3
377 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire
6
Chambre Double ou avec lits jumeaux, vue partielle sur la mer
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 3
377 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire
6
Suite, vue mer
Détails de la chambre
1 Lit Double
et 1 Lit Simple
Couchages 3
645 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire
5
Chambre Familiale
Détails de la chambre
1 Lit Double
et 2 Lits Simples
Couchages 2
376 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire
5
Chambre Double ou avec lits jumeaux (Land View | Extra Bed)
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 3
377 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire
5
Chambre Supérieure, vue mer
Détails de la chambre
2 Lits Simples
1 Lit Double
Couchages 3
377 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire
5
Chambre Double ou avec lits jumeaux (Land View)
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 2
376 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire
Avis des voyageurs sur Pestana Grand Ocean Resort Hotel
8.5
Fabuleux
Basé sur 592 avis vérifiés
Qui séjourne ici ?
Couples
64%
Familles
25%
Groupes
7%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Pestana Grand Ocean Resort Hotel, les clients apprécient l'emplacement en bord de mer, les jardins et les piscines, et complimentent souvent le personnel accueillant, bien que beaucoup estiment que le restaurant proposant un buffet est décevant et notent que certaines parties de l'établissement semblent vieillottes compte tenu de sa catégorie.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Pestana Grand Ocean Resort Hotel, les clients apprécient l'emplacement en bord de mer, les jardins et les piscines, et complimentent souvent le personnel accueillant, bien que beaucoup estiment que le restaurant proposant un buffet est décevant et notent que certaines parties de l'établissement semblent vieillottes compte tenu de sa catégorie.
Les chambres sont généralement spacieuses avec des balcons et une vue sur la mer, bien que certains signalent une climatisation bruyante, des lits mous ou des protège-matelas en plastique, ainsi que d'occasionnels problèmes d'insonorisation. La propreté est largement saluée, mais certains clients ont noté un entretien ou un nettoyage incohérent, comme des transats cassés. L'établissement convient aux personnes aimant la marche, avec un accès à la promenade et des liaisons en bus vers Funchal, mais il n'est pas situé au centre-ville. Attendez-vous à un séjour pittoresque et reposant, avec une qualité de restauration variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines, les jardins et le spa sont des points forts, avec une piscine d'eau de mer et des espaces extérieurs agréables. Certains espaces communs semblent datés, quelques transats étaient cassés et le parking souterrain est payant chaque nuit.
Avis de voyageur à ce sujet
10
Wilson
29 sept. 2024
·
A séjourné 3 nuits
Comfortable stay and good facilities
Comfortable stay and good facilities
8
Gillian
5 oct. 2025
·
A séjourné 10 nuits
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
10
jean-marc
2 nov. 2025
·
A séjourné 11 nuits
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
10
Alexis
13 juil. 2024
·
A séjourné 11 nuits
Two times at the same place in July, 2 years in a row. A fantastic experience each time, and that’s a performance. Very stable and experienced crew, nice people who care. Nice rooms, and you should definitely give a try to the front facing suites if you can. The views and the calm are amazing. The outside amenities are to us perfect : very calm and relaxing, great garden with tons of flowers, and with amazing views of the ocean and Cabo Girao. Cabo Girao is a spectacle each morning, evening and even throughout the day. And you can eat of swim with this in front of you. Eating options are OK, good buffet and several restaurants in the place. And the general location if quite perfect, with access to a great neighborhood, calm and secure. One of our best hotel experiences in years.
Two times at the same place in July, 2 years in a row. A fantastic experience each time, and that’s a performance. Very stable and experienced crew, nice people who care. Nice rooms, and you should definitely give a try to the front facing suites if you can. The views and the calm are amazing. The outside amenities are to us perfect : very calm and relaxing, great garden with tons of flowers, and with amazing views of the ocean and Cabo Girao. Cabo Girao is a spectacle each morning, evening and even throughout the day. And you can eat of swim with this in front of you. Eating options are OK, good buffet and several restaurants in the place. And the general location if quite perfect, with access to a great neighborhood, calm and secure. One of our best hotel experiences in years.
8
Alison Wai Yee
6 déc. 2023
·
A séjourné 6 nuits
The buffet selections were good for breakfast and dinner. Enjoyed the pool area and nice walk along the promenade. However as most guests mentioned the hotel needs updating.
The buffet selections were good for breakfast and dinner. Enjoyed the pool area and nice walk along the promenade. However as most guests mentioned the hotel needs updating.
8
Simon
21 août 2024
·
A séjourné 7 nuits
Outside areas are lovely - the building could do with some work.
Outside areas are lovely - the building could do with some work.
10
Julien
1 déc. 2024
·
A séjourné 8 nuits
Cet hôtel a une très belle vue sur l'océan. Il y a un restaurant buffet pour le soir ou la possibilité de réserver un des 3 restaurants thématiques (inclus dans le prix). Les boissons sont en supplément. Le parking souterrain est à 10 euros la nuit. L'hôtel n'est pas trop loin du centre-ville et il y a une promenade piétonne devant.
Cet hôtel a une très belle vue sur l'océan. Il y a un restaurant buffet pour le soir ou la possibilité de réserver un des 3 restaurants thématiques (inclus dans le prix). Les boissons sont en supplément. Le parking souterrain est à 10 euros la nuit. L'hôtel n'est pas trop loin du centre-ville et il y a une promenade piétonne devant.
10
Claire
12 août 2024
·
A séjourné 10 nuits
Very comfortable and clean. Lovely seawater pool.
Very comfortable and clean. Lovely seawater pool.
8
Abhirama
4 janv. 2024
·
A séjourné 4 nuits
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
6
Nina
25 sept. 2025
·
A séjourné 7 nuits
Das Personal war durchgehend freundlich! Das Essen entsprach nicht einem 5 Sterne Hotel. Die Liegen am Pool waren teilweise kaputt. Die Betten sind durchgelegen. Das Zimmer und das Bad sind angenehm groß. Der Balkon lädt zum verweilen ein.
Das Personal war durchgehend freundlich! Das Essen entsprach nicht einem 5 Sterne Hotel. Die Liegen am Pool waren teilweise kaputt. Die Betten sind durchgelegen. Das Zimmer und das Bad sind angenehm groß. Der Balkon lädt zum verweilen ein.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les espaces communs et les chambres sont généralement très propres, de nombreux clients faisant l'éloge du service de nettoyage. Quelques personnes ont signalé des lacunes, telles que des oublis de nettoyage, des serviettes non remplacées ou des détails de la salle de bain négligés.
Avis de voyageur à ce sujet
8
Gillian
5 oct. 2025
·
A séjourné 10 nuits
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
10
jean-marc
2 nov. 2025
·
A séjourné 11 nuits
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
4
Chiru
22 nov. 2024
·
A séjourné 7 nuits
Title: Disappointing Stay with Poor Service Our experience at Pestana Grand Hotel was disappointing from the very first day. We had a serious issue with noise in our room caused by the hotel’s flags flapping loudly in the wind. When we called reception to report it, we were told they couldn’t remove the flags. Additionally, one day our room was not cleaned. When we called reception to report this, we were told it was “impossible” and assured someone would come by with fresh towels. However, no one showed up, and I had to call reception again to get the issue resolved. For a hotel that markets itself as a high-quality establishment, these service failures were unacceptable. Unfortunately, the lack of responsiveness and poor handling of issues made our stay far less enjoyable than we had hoped.
Title: Disappointing Stay with Poor Service Our experience at Pestana Grand Hotel was disappointing from the very first day. We had a serious issue with noise in our room caused by the hotel’s flags flapping loudly in the wind. When we called reception to report it, we were told they couldn’t remove the flags. Additionally, one day our room was not cleaned. When we called reception to report this, we were told it was “impossible” and assured someone would come by with fresh towels. However, no one showed up, and I had to call reception again to get the issue resolved. For a hotel that markets itself as a high-quality establishment, these service failures were unacceptable. Unfortunately, the lack of responsiveness and poor handling of issues made our stay far less enjoyable than we had hoped.
6
Jeanette
20 oct. 2024
·
A séjourné 5 nuits
Not a 5-star hotel. Staff bored of their work, and you can see and feel it. Sometimes arguing and are loud even when guests are around. Most guests elderly, this hotel is not for younger people. The food they serve at the restaurantes, except bits of the breakfast, are a joke. Its horrible! Ordered a risotto, but got a soup with hard rice. At breakfast, the chef making omelettes and eggs, only used one pan instead of making more omelettes at once? Saving money for the hotel? It made people stand in line for a long time. In bed plastic covers under the sheets, as you for children. Very uncomfortable. There are other things to use if you want to protect the madrasses. Bed linen old and washed down. Facilities nice, but to small for all guests. Rooms very plain and simple, not a luxury feeling. Bathroom, the walls in the shower, have they ever been cleaned? Got a new room after first night, because my room smelled of mould, proberbly from the wall behind the bed. Nice of the reception to change, thank you! The hotel, because of the facilities, is ranked as a 5-star, but its not in reality. Stayed earlier at Pestana Promenad, which is a 4-star ranked hotel, but in reality it is better than Pestana Grand. And the staff is realy nice and welcoming!
Not a 5-star hotel. Staff bored of their work, and you can see and feel it. Sometimes arguing and are loud even when guests are around. Most guests elderly, this hotel is not for younger people. The food they serve at the restaurantes, except bits of the breakfast, are a joke. Its horrible! Ordered a risotto, but got a soup with hard rice. At breakfast, the chef making omelettes and eggs, only used one pan instead of making more omelettes at once? Saving money for the hotel? It made people stand in line for a long time. In bed plastic covers under the sheets, as you for children. Very uncomfortable. There are other things to use if you want to protect the madrasses. Bed linen old and washed down. Facilities nice, but to small for all guests. Rooms very plain and simple, not a luxury feeling. Bathroom, the walls in the shower, have they ever been cleaned? Got a new room after first night, because my room smelled of mould, proberbly from the wall behind the bed. Nice of the reception to change, thank you! The hotel, because of the facilities, is ranked as a 5-star, but its not in reality. Stayed earlier at Pestana Promenad, which is a 4-star ranked hotel, but in reality it is better than Pestana Grand. And the staff is realy nice and welcoming!
10
Joseph
28 mai 2025
·
A séjourné 7 nuits
The property was very clean and all decor was like knew.The staff were excellent and very helpful. The room was cleaned every day and the furniture was like knew.There was always plenty to eat and would suit all tastes. We had an excellent holiday with no downsides.
The property was very clean and all decor was like knew.The staff were excellent and very helpful. The room was cleaned every day and the furniture was like knew.There was always plenty to eat and would suit all tastes. We had an excellent holiday with no downsides.
8
André
22 avr. 2024
·
A séjourné 3 nuits
Etablissement où le personnel est serviable et respectueux du client. Propreté exemplaire. Un bémol. lors de l'arrivée le personnel s'adresse à vous en anglais alors qu'il connait votre origine. De nos jours il est si facile d'utiliser un traducteur ! Pas d'enregistrement de la carte bancaire, ce qui a entrainé de nombreuses difficultés lors des consommations. Dommage
Etablissement où le personnel est serviable et respectueux du client. Propreté exemplaire. Un bémol. lors de l'arrivée le personnel s'adresse à vous en anglais alors qu'il connait votre origine. De nos jours il est si facile d'utiliser un traducteur ! Pas d'enregistrement de la carte bancaire, ce qui a entrainé de nombreuses difficultés lors des consommations. Dommage
10
Justin
8 sept. 2023
·
A séjourné 10 nuits
Goede service, mooie grote kamers, netjes en schoon. Hotel is ook een goede uitvalsbasis voor de rest van het eiland. Het eten in de restaurants is erg goed (wel van tevoren reserveren), het standaard buffet vonden we wat te massaal. Enige aanmerking zou zijn dat het al een wat ouder hotel is, maar onze kamer was daar niets van te merken
Goede service, mooie grote kamers, netjes en schoon. Hotel is ook een goede uitvalsbasis voor de rest van het eiland. Het eten in de restaurants is erg goed (wel van tevoren reserveren), het standaard buffet vonden we wat te massaal. Enige aanmerking zou zijn dat het al een wat ouder hotel is, maar onze kamer was daar niets van te merken
10
Claire
12 août 2024
·
A séjourné 10 nuits
Very comfortable and clean. Lovely seawater pool.
Very comfortable and clean. Lovely seawater pool.
4
Joelle
4 juin 2023
·
A séjourné 9 nuits
Dans l’ensemble des prestations décevantes. La chambre est spacieuse, beaucoup de rangements et un balcon très agréable avec vue mer. Mais obligée de demander que le ménage soit fait de façon «\xa0normale\xa0» et se rendre compte que c’est fait de façon superficielle. Les installations sont un peu démodées mais bien entretenues. La situation au bord de la mer avec accès à la promenade du Lido est impeccable. Mais le vrai problème concerne la demi-pension. Le petit déjeuner est quelconque, des produits industriels sans goût. Le dîner sous forme de buffet est comparable à une cantine triste, les propositions sont standardisées pour une clientèle internationale. Peu de cuisine locale. Et l’impression de plats sans âmes et dépourvus d’assaisonnement. Nous avons après 3 jours renoncé à la demi pension déjà payée pour prendre PDJ et repas à l’extérieur. Notre absence durant plus de la moitié du séjour est passée inaperçue. Au moment du checkout aucune question, pas de feed-back. L’impression d’avoir été invisibles.
Dans l’ensemble des prestations décevantes. La chambre est spacieuse, beaucoup de rangements et un balcon très agréable avec vue mer. Mais obligée de demander que le ménage soit fait de façon «\xa0normale\xa0» et se rendre compte que c’est fait de façon superficielle. Les installations sont un peu démodées mais bien entretenues. La situation au bord de la mer avec accès à la promenade du Lido est impeccable. Mais le vrai problème concerne la demi-pension. Le petit déjeuner est quelconque, des produits industriels sans goût. Le dîner sous forme de buffet est comparable à une cantine triste, les propositions sont standardisées pour une clientèle internationale. Peu de cuisine locale. Et l’impression de plats sans âmes et dépourvus d’assaisonnement. Nous avons après 3 jours renoncé à la demi pension déjà payée pour prendre PDJ et repas à l’extérieur. Notre absence durant plus de la moitié du séjour est passée inaperçue. Au moment du checkout aucune question, pas de feed-back. L’impression d’avoir été invisibles.
6
Hachila KURUKULASOORIYA
13 août 2025
·
A séjourné 7 nuits
L’emplacement est idéal et l’endroit très calme. Le personnel est professionnel et accueillant. Dans l’ensemble, l’hôtel est agréable, mais nous ne pensons pas qu’il mérite pleinement ses 5 étoiles. Lors des douches, la température de l’eau variait brusquement entre très chaud et très froid. Par ailleurs, les serviettes n’étaient pas toujours changées, et la nourriture, correcte, manquait parfois de saveur. Malgré cela, nous avons adoré notre séjour à Madère ; simplement, nous estimons que l’hôtel ne correspond pas tout à fait au standing attendu d’un établissement 5 étoiles
L’emplacement est idéal et l’endroit très calme. Le personnel est professionnel et accueillant. Dans l’ensemble, l’hôtel est agréable, mais nous ne pensons pas qu’il mérite pleinement ses 5 étoiles. Lors des douches, la température de l’eau variait brusquement entre très chaud et très froid. Par ailleurs, les serviettes n’étaient pas toujours changées, et la nourriture, correcte, manquait parfois de saveur. Malgré cela, nous avons adoré notre séjour à Madère ; simplement, nous estimons que l’hôtel ne correspond pas tout à fait au standing attendu d’un établissement 5 étoiles
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses avec de grands balcons et de nombreuses vues sur la mer. Certains clients mentionnent une climatisation bruyante, des matelas mous ou usés avec des protections en plastique, un mobilier daté et des bruits occasionnels provenant des chambres voisines.
Avis de voyageur à ce sujet
8
Joanne
28 mars 2023
·
A séjourné 7 nuits
We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
4
Hans Dieter
25 mai 2024
·
A séjourné 6 nuits
Das Hotel an sich liegt ruhig, jedoch ist die Schallisolierung in dem Hotel sehr schlecht. Ich konnte jeden Schritt der Gäste über meinem Zimmer hören, wie auch auf dem Flur vor dem Zimmer. Die Buffets, sowohl Frühstück alsauch Dinner waren in ihrer Qualität überschaubar. Bspw. gibt es Saft aus Instandpulver, das Rührei war ebenfalls aus Pulver hergestellt.Es gab keine allzu große Abwechslung. Das Fleisch war so zäh, dass es fast ungenießbar war. Beim Dinner dauerte es sehr lange, bis die Getränkebestellung aufgenommen wurde, ich war mehrfach mit der Vorspeise schon fast fertig. Der Mitarbeiter dem ich dies freundlich mitteilte, wurde unverschämt. Einem Hotel mit diesem Anspruch (5 Sterne) kann eine solche schlechte Leistung nicht erbringen und verdient auch keine 5 Sterne.
Das Hotel an sich liegt ruhig, jedoch ist die Schallisolierung in dem Hotel sehr schlecht. Ich konnte jeden Schritt der Gäste über meinem Zimmer hören, wie auch auf dem Flur vor dem Zimmer. Die Buffets, sowohl Frühstück alsauch Dinner waren in ihrer Qualität überschaubar. Bspw. gibt es Saft aus Instandpulver, das Rührei war ebenfalls aus Pulver hergestellt.Es gab keine allzu große Abwechslung. Das Fleisch war so zäh, dass es fast ungenießbar war. Beim Dinner dauerte es sehr lange, bis die Getränkebestellung aufgenommen wurde, ich war mehrfach mit der Vorspeise schon fast fertig. Der Mitarbeiter dem ich dies freundlich mitteilte, wurde unverschämt. Einem Hotel mit diesem Anspruch (5 Sterne) kann eine solche schlechte Leistung nicht erbringen und verdient auch keine 5 Sterne.
8
Gillian
5 oct. 2025
·
A séjourné 10 nuits
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
10
jean-marc
2 nov. 2025
·
A séjourné 11 nuits
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
8
Michel
29 févr. 2024
·
A séjourné 7 nuits
Situation magnifique et chambre impeccable (vaste balcon, chambre de grande surface, salle de bains parfaite) literie de qualité Personnel très gentil et disponible. Seul bémol: la qualité des repas, indigne d'un 5 étoiles (buffets copieux mais aliments très basiques)
Situation magnifique et chambre impeccable (vaste balcon, chambre de grande surface, salle de bains parfaite) literie de qualité Personnel très gentil et disponible. Seul bémol: la qualité des repas, indigne d'un 5 étoiles (buffets copieux mais aliments très basiques)
4
Omer
23 nov. 2025
·
A séjourné 3 nuits
The hotel is very old fasion. The food in both breakfast and dinner was very dissapointing - not wjat would you expect from a 5 stars hotel. The air conditionin the room was noisy. Check-oit took a lot of time. The staff in the reception was not so kind.
The hotel is very old fasion. The food in both breakfast and dinner was very dissapointing - not wjat would you expect from a 5 stars hotel. The air conditionin the room was noisy. Check-oit took a lot of time. The staff in the reception was not so kind.
6
Jeanette
20 oct. 2024
·
A séjourné 5 nuits
Not a 5-star hotel. Staff bored of their work, and you can see and feel it. Sometimes arguing and are loud even when guests are around. Most guests elderly, this hotel is not for younger people. The food they serve at the restaurantes, except bits of the breakfast, are a joke. Its horrible! Ordered a risotto, but got a soup with hard rice. At breakfast, the chef making omelettes and eggs, only used one pan instead of making more omelettes at once? Saving money for the hotel? It made people stand in line for a long time. In bed plastic covers under the sheets, as you for children. Very uncomfortable. There are other things to use if you want to protect the madrasses. Bed linen old and washed down. Facilities nice, but to small for all guests. Rooms very plain and simple, not a luxury feeling. Bathroom, the walls in the shower, have they ever been cleaned? Got a new room after first night, because my room smelled of mould, proberbly from the wall behind the bed. Nice of the reception to change, thank you! The hotel, because of the facilities, is ranked as a 5-star, but its not in reality. Stayed earlier at Pestana Promenad, which is a 4-star ranked hotel, but in reality it is better than Pestana Grand. And the staff is realy nice and welcoming!
Not a 5-star hotel. Staff bored of their work, and you can see and feel it. Sometimes arguing and are loud even when guests are around. Most guests elderly, this hotel is not for younger people. The food they serve at the restaurantes, except bits of the breakfast, are a joke. Its horrible! Ordered a risotto, but got a soup with hard rice. At breakfast, the chef making omelettes and eggs, only used one pan instead of making more omelettes at once? Saving money for the hotel? It made people stand in line for a long time. In bed plastic covers under the sheets, as you for children. Very uncomfortable. There are other things to use if you want to protect the madrasses. Bed linen old and washed down. Facilities nice, but to small for all guests. Rooms very plain and simple, not a luxury feeling. Bathroom, the walls in the shower, have they ever been cleaned? Got a new room after first night, because my room smelled of mould, proberbly from the wall behind the bed. Nice of the reception to change, thank you! The hotel, because of the facilities, is ranked as a 5-star, but its not in reality. Stayed earlier at Pestana Promenad, which is a 4-star ranked hotel, but in reality it is better than Pestana Grand. And the staff is realy nice and welcoming!
8
Abhirama
4 janv. 2024
·
A séjourné 4 nuits
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
10
Stephen
8 mai 2023
·
A séjourné 11 nuits
Lovely hotel with great amenities. Excellent large room which was very comfortable. Beautiful gardens and quiet surroundings but about 1 hour walk to centre of Funchal. There is no hotel shuttle into Funchal - would be good if provided as buses are quite busy. Choice of restaurants was good and half board a good option although there are plenty of restaurants on the walk in to Funchal. There is no shuttle service from or to the airport - either taxi (€45 approx) or bus. Tea/coffee supplied on arrival but need to request after if more required as not automatically replenished. Overall would highly recommend if you are happy to walk or bus to Funchal when needed.
Lovely hotel with great amenities. Excellent large room which was very comfortable. Beautiful gardens and quiet surroundings but about 1 hour walk to centre of Funchal. There is no hotel shuttle into Funchal - would be good if provided as buses are quite busy. Choice of restaurants was good and half board a good option although there are plenty of restaurants on the walk in to Funchal. There is no shuttle service from or to the airport - either taxi (€45 approx) or bus. Tea/coffee supplied on arrival but need to request after if more required as not automatically replenished. Overall would highly recommend if you are happy to walk or bus to Funchal when needed.
6
Nina
25 sept. 2025
·
A séjourné 7 nuits
Das Personal war durchgehend freundlich! Das Essen entsprach nicht einem 5 Sterne Hotel. Die Liegen am Pool waren teilweise kaputt. Die Betten sind durchgelegen. Das Zimmer und das Bad sind angenehm groß. Der Balkon lädt zum verweilen ein.
Das Personal war durchgehend freundlich! Das Essen entsprach nicht einem 5 Sterne Hotel. Die Liegen am Pool waren teilweise kaputt. Die Betten sind durchgelegen. Das Zimmer und das Bad sind angenehm groß. Der Balkon lädt zum verweilen ein.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme accueillant et serviable, aidant à l'organisation et à la résolution des problèmes. Cependant, certains ont connu un enregistrement ou des réponses lents, des interactions désagréables et une mauvaise communication concernant des frais supplémentaires au dîner.
Avis de voyageur à ce sujet
8
Joanne
28 mars 2023
·
A séjourné 7 nuits
We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
10
Lisa
22 juil. 2023
·
A séjourné 4 nuits
They will take good care of you!! Any problem you have they are there to fix. Very caring staff and great option. I would stay there again for sure!!
They will take good care of you!! Any problem you have they are there to fix. Very caring staff and great option. I would stay there again for sure!!
8
Rohini
31 déc. 2022
·
A séjourné 19 352 nuits
Stayed here during Christmas. The hotel is a little away from the city but probably has one of the best views. Lovely walking trail by the sea just as you walk out with some places to eat and tons of bars. We decided to go to Madeira during Christmas for its Christmas market since a lot of the other places are known to be closed on Christmas Day. The hotel staff is AMAZING and very helpful. They helped us arrange our excursions and we could not be happier. We were a large group too and they accommodated a lot of our requirements. The hotel is a little old and could do with a little upgrade. In all we had a great stay but given when we were there wished we had chosen something closer to the city of Funchal. Overall good hotel if views are what you are looking for.
Stayed here during Christmas. The hotel is a little away from the city but probably has one of the best views. Lovely walking trail by the sea just as you walk out with some places to eat and tons of bars. We decided to go to Madeira during Christmas for its Christmas market since a lot of the other places are known to be closed on Christmas Day. The hotel staff is AMAZING and very helpful. They helped us arrange our excursions and we could not be happier. We were a large group too and they accommodated a lot of our requirements. The hotel is a little old and could do with a little upgrade. In all we had a great stay but given when we were there wished we had chosen something closer to the city of Funchal. Overall good hotel if views are what you are looking for.
10
Karen
24 sept. 2023
·
A séjourné 7 nuits
Great location. We walked the Lido everyday to Praia Formosa and we walked one day to Funchal (60 minutes). We also used the Yellow Hop On Hop Off bus which had 2 stops really close to the hotel. The staff could not be more helpful. Ask for a west facing room. We had a lovely ocean view, but could not see sunset from our balcony. No problem, easily seen from the pool area.
Great location. We walked the Lido everyday to Praia Formosa and we walked one day to Funchal (60 minutes). We also used the Yellow Hop On Hop Off bus which had 2 stops really close to the hotel. The staff could not be more helpful. Ask for a west facing room. We had a lovely ocean view, but could not see sunset from our balcony. No problem, easily seen from the pool area.
4
Omer
23 nov. 2025
·
A séjourné 3 nuits
The hotel is very old fasion. The food in both breakfast and dinner was very dissapointing - not wjat would you expect from a 5 stars hotel. The air conditionin the room was noisy. Check-oit took a lot of time. The staff in the reception was not so kind.
The hotel is very old fasion. The food in both breakfast and dinner was very dissapointing - not wjat would you expect from a 5 stars hotel. The air conditionin the room was noisy. Check-oit took a lot of time. The staff in the reception was not so kind.
4
Chiru
22 nov. 2024
·
A séjourné 7 nuits
Title: Disappointing Stay with Poor Service Our experience at Pestana Grand Hotel was disappointing from the very first day. We had a serious issue with noise in our room caused by the hotel’s flags flapping loudly in the wind. When we called reception to report it, we were told they couldn’t remove the flags. Additionally, one day our room was not cleaned. When we called reception to report this, we were told it was “impossible” and assured someone would come by with fresh towels. However, no one showed up, and I had to call reception again to get the issue resolved. For a hotel that markets itself as a high-quality establishment, these service failures were unacceptable. Unfortunately, the lack of responsiveness and poor handling of issues made our stay far less enjoyable than we had hoped.
Title: Disappointing Stay with Poor Service Our experience at Pestana Grand Hotel was disappointing from the very first day. We had a serious issue with noise in our room caused by the hotel’s flags flapping loudly in the wind. When we called reception to report it, we were told they couldn’t remove the flags. Additionally, one day our room was not cleaned. When we called reception to report this, we were told it was “impossible” and assured someone would come by with fresh towels. However, no one showed up, and I had to call reception again to get the issue resolved. For a hotel that markets itself as a high-quality establishment, these service failures were unacceptable. Unfortunately, the lack of responsiveness and poor handling of issues made our stay far less enjoyable than we had hoped.
6
Jeanette
20 oct. 2024
·
A séjourné 5 nuits
Not a 5-star hotel. Staff bored of their work, and you can see and feel it. Sometimes arguing and are loud even when guests are around. Most guests elderly, this hotel is not for younger people. The food they serve at the restaurantes, except bits of the breakfast, are a joke. Its horrible! Ordered a risotto, but got a soup with hard rice. At breakfast, the chef making omelettes and eggs, only used one pan instead of making more omelettes at once? Saving money for the hotel? It made people stand in line for a long time. In bed plastic covers under the sheets, as you for children. Very uncomfortable. There are other things to use if you want to protect the madrasses. Bed linen old and washed down. Facilities nice, but to small for all guests. Rooms very plain and simple, not a luxury feeling. Bathroom, the walls in the shower, have they ever been cleaned? Got a new room after first night, because my room smelled of mould, proberbly from the wall behind the bed. Nice of the reception to change, thank you! The hotel, because of the facilities, is ranked as a 5-star, but its not in reality. Stayed earlier at Pestana Promenad, which is a 4-star ranked hotel, but in reality it is better than Pestana Grand. And the staff is realy nice and welcoming!
Not a 5-star hotel. Staff bored of their work, and you can see and feel it. Sometimes arguing and are loud even when guests are around. Most guests elderly, this hotel is not for younger people. The food they serve at the restaurantes, except bits of the breakfast, are a joke. Its horrible! Ordered a risotto, but got a soup with hard rice. At breakfast, the chef making omelettes and eggs, only used one pan instead of making more omelettes at once? Saving money for the hotel? It made people stand in line for a long time. In bed plastic covers under the sheets, as you for children. Very uncomfortable. There are other things to use if you want to protect the madrasses. Bed linen old and washed down. Facilities nice, but to small for all guests. Rooms very plain and simple, not a luxury feeling. Bathroom, the walls in the shower, have they ever been cleaned? Got a new room after first night, because my room smelled of mould, proberbly from the wall behind the bed. Nice of the reception to change, thank you! The hotel, because of the facilities, is ranked as a 5-star, but its not in reality. Stayed earlier at Pestana Promenad, which is a 4-star ranked hotel, but in reality it is better than Pestana Grand. And the staff is realy nice and welcoming!
8
André
22 avr. 2024
·
A séjourné 3 nuits
Etablissement où le personnel est serviable et respectueux du client. Propreté exemplaire. Un bémol. lors de l'arrivée le personnel s'adresse à vous en anglais alors qu'il connait votre origine. De nos jours il est si facile d'utiliser un traducteur ! Pas d'enregistrement de la carte bancaire, ce qui a entrainé de nombreuses difficultés lors des consommations. Dommage
Etablissement où le personnel est serviable et respectueux du client. Propreté exemplaire. Un bémol. lors de l'arrivée le personnel s'adresse à vous en anglais alors qu'il connait votre origine. De nos jours il est si facile d'utiliser un traducteur ! Pas d'enregistrement de la carte bancaire, ce qui a entrainé de nombreuses difficultés lors des consommations. Dommage
8
Abhirama
4 janv. 2024
·
A séjourné 4 nuits
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
8
NALINI
30 sept. 2025
·
A séjourné 5 nuits
We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!
We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre calme au bord de la promenade côtière avec vue sur l'océan, ainsi que des liaisons en bus faciles et une longue mais faisable promenade jusqu'à Funchal et les commodités à proximité. Il n'est pas situé au centre-ville.
Avis de voyageur à ce sujet
10
Ann Valerie
16 avr. 2023
·
A séjourné 7 nuits
Excellent location with everything you would need
Excellent location with everything you would need
8
Rohini
31 déc. 2022
·
A séjourné 19 352 nuits
Stayed here during Christmas. The hotel is a little away from the city but probably has one of the best views. Lovely walking trail by the sea just as you walk out with some places to eat and tons of bars. We decided to go to Madeira during Christmas for its Christmas market since a lot of the other places are known to be closed on Christmas Day. The hotel staff is AMAZING and very helpful. They helped us arrange our excursions and we could not be happier. We were a large group too and they accommodated a lot of our requirements. The hotel is a little old and could do with a little upgrade. In all we had a great stay but given when we were there wished we had chosen something closer to the city of Funchal. Overall good hotel if views are what you are looking for.
Stayed here during Christmas. The hotel is a little away from the city but probably has one of the best views. Lovely walking trail by the sea just as you walk out with some places to eat and tons of bars. We decided to go to Madeira during Christmas for its Christmas market since a lot of the other places are known to be closed on Christmas Day. The hotel staff is AMAZING and very helpful. They helped us arrange our excursions and we could not be happier. We were a large group too and they accommodated a lot of our requirements. The hotel is a little old and could do with a little upgrade. In all we had a great stay but given when we were there wished we had chosen something closer to the city of Funchal. Overall good hotel if views are what you are looking for.
8
Gillian
5 oct. 2025
·
A séjourné 10 nuits
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
10
Karen
24 sept. 2023
·
A séjourné 7 nuits
Great location. We walked the Lido everyday to Praia Formosa and we walked one day to Funchal (60 minutes). We also used the Yellow Hop On Hop Off bus which had 2 stops really close to the hotel. The staff could not be more helpful. Ask for a west facing room. We had a lovely ocean view, but could not see sunset from our balcony. No problem, easily seen from the pool area.
Great location. We walked the Lido everyday to Praia Formosa and we walked one day to Funchal (60 minutes). We also used the Yellow Hop On Hop Off bus which had 2 stops really close to the hotel. The staff could not be more helpful. Ask for a west facing room. We had a lovely ocean view, but could not see sunset from our balcony. No problem, easily seen from the pool area.
8
Igor
4 févr. 2025
·
A séjourné 3 nuits
paisagem inesquecivel, localização fabulosa.
paisagem inesquecivel, localização fabulosa.
10
Julien
1 déc. 2024
·
A séjourné 8 nuits
Cet hôtel a une très belle vue sur l'océan. Il y a un restaurant buffet pour le soir ou la possibilité de réserver un des 3 restaurants thématiques (inclus dans le prix). Les boissons sont en supplément. Le parking souterrain est à 10 euros la nuit. L'hôtel n'est pas trop loin du centre-ville et il y a une promenade piétonne devant.
Cet hôtel a une très belle vue sur l'océan. Il y a un restaurant buffet pour le soir ou la possibilité de réserver un des 3 restaurants thématiques (inclus dans le prix). Les boissons sont en supplément. Le parking souterrain est à 10 euros la nuit. L'hôtel n'est pas trop loin du centre-ville et il y a une promenade piétonne devant.
10
Robert
18 mars 2023
·
A séjourné 7 nuits
Madeira's a great spot to vacation and we thoroughly recommend the Pestana Grand Ocean Resort. It's in a quiet location - about 25 mins drive from the airport, so no flight noise and far enough away from the cruise ship dock to be impacted by their daily arrival - but still convenient for Funchal via bus or walking along the promenade. The staff were great and very friendly/helpful, the room we booked had a fine ocean view and was spotless. We'd certainly stay there again.
Madeira's a great spot to vacation and we thoroughly recommend the Pestana Grand Ocean Resort. It's in a quiet location - about 25 mins drive from the airport, so no flight noise and far enough away from the cruise ship dock to be impacted by their daily arrival - but still convenient for Funchal via bus or walking along the promenade. The staff were great and very friendly/helpful, the room we booked had a fine ocean view and was spotless. We'd certainly stay there again.
8
Abhirama
4 janv. 2024
·
A séjourné 4 nuits
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
10
Stephen
8 mai 2023
·
A séjourné 11 nuits
Lovely hotel with great amenities. Excellent large room which was very comfortable. Beautiful gardens and quiet surroundings but about 1 hour walk to centre of Funchal. There is no hotel shuttle into Funchal - would be good if provided as buses are quite busy. Choice of restaurants was good and half board a good option although there are plenty of restaurants on the walk in to Funchal. There is no shuttle service from or to the airport - either taxi (€45 approx) or bus. Tea/coffee supplied on arrival but need to request after if more required as not automatically replenished. Overall would highly recommend if you are happy to walk or bus to Funchal when needed.
Lovely hotel with great amenities. Excellent large room which was very comfortable. Beautiful gardens and quiet surroundings but about 1 hour walk to centre of Funchal. There is no hotel shuttle into Funchal - would be good if provided as buses are quite busy. Choice of restaurants was good and half board a good option although there are plenty of restaurants on the walk in to Funchal. There is no shuttle service from or to the airport - either taxi (€45 approx) or bus. Tea/coffee supplied on arrival but need to request after if more required as not automatically replenished. Overall would highly recommend if you are happy to walk or bus to Funchal when needed.
10
FREDERIC
20 févr. 2024
·
A séjourné 10 nuits
Tres bien situé près de funchal avec transports en commun la promenade accessible par portillon la demi pension très bien variée et goûteuse. Petit déjeuner tre
Tres bien situé près de funchal avec transports en commun la promenade accessible par portillon la demi pension très bien variée et goûteuse. Petit déjeuner tre
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets suscitent des réactions mitigées : souvent copieux mais fades ou en deçà des attentes d'un établissement cinq étoiles, tandis que les restaurants à thème sont généralement meilleurs. Le petit-déjeuner varie de bon à moyen, et certains clients n'ont pas apprécié de devoir payer pour l'eau au dîner.
Avis de voyageur à ce sujet
8
Joanne
28 mars 2023
·
A séjourné 7 nuits
We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
8
Gillian
5 oct. 2025
·
A séjourné 10 nuits
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
10
jean-marc
2 nov. 2025
·
A séjourné 11 nuits
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
8
Michel
29 févr. 2024
·
A séjourné 7 nuits
Situation magnifique et chambre impeccable (vaste balcon, chambre de grande surface, salle de bains parfaite) literie de qualité Personnel très gentil et disponible. Seul bémol: la qualité des repas, indigne d'un 5 étoiles (buffets copieux mais aliments très basiques)
Situation magnifique et chambre impeccable (vaste balcon, chambre de grande surface, salle de bains parfaite) literie de qualité Personnel très gentil et disponible. Seul bémol: la qualité des repas, indigne d'un 5 étoiles (buffets copieux mais aliments très basiques)
4
Omer
23 nov. 2025
·
A séjourné 3 nuits
The hotel is very old fasion. The food in both breakfast and dinner was very dissapointing - not wjat would you expect from a 5 stars hotel. The air conditionin the room was noisy. Check-oit took a lot of time. The staff in the reception was not so kind.
The hotel is very old fasion. The food in both breakfast and dinner was very dissapointing - not wjat would you expect from a 5 stars hotel. The air conditionin the room was noisy. Check-oit took a lot of time. The staff in the reception was not so kind.
10
Diane
18 mai 2023
·
A séjourné 2 nuits
Breakfast good. Evening dinner ok if you eat in one of the themed restaurants otherwise eat out.
Breakfast good. Evening dinner ok if you eat in one of the themed restaurants otherwise eat out.
10
Justin
8 sept. 2023
·
A séjourné 10 nuits
Goede service, mooie grote kamers, netjes en schoon. Hotel is ook een goede uitvalsbasis voor de rest van het eiland. Het eten in de restaurants is erg goed (wel van tevoren reserveren), het standaard buffet vonden we wat te massaal. Enige aanmerking zou zijn dat het al een wat ouder hotel is, maar onze kamer was daar niets van te merken
Goede service, mooie grote kamers, netjes en schoon. Hotel is ook een goede uitvalsbasis voor de rest van het eiland. Het eten in de restaurants is erg goed (wel van tevoren reserveren), het standaard buffet vonden we wat te massaal. Enige aanmerking zou zijn dat het al een wat ouder hotel is, maar onze kamer was daar niets van te merken
4
Denis
25 août 2025
·
A séjourné 7 nuits
Les serveurs qui nous "courent après" pour nous facturer une bouteille d'eau à 4,99 euros n'est pas digne d'un hôtel 5 étoiles : c'est de la mendicité ! Le Buffet très moyen aussi. Nous pensons que c'est du tout compris : pas du tout !
Les serveurs qui nous "courent après" pour nous facturer une bouteille d'eau à 4,99 euros n'est pas digne d'un hôtel 5 étoiles : c'est de la mendicité ! Le Buffet très moyen aussi. Nous pensons que c'est du tout compris : pas du tout !
6
Hachila KURUKULASOORIYA
13 août 2025
·
A séjourné 7 nuits
L’emplacement est idéal et l’endroit très calme. Le personnel est professionnel et accueillant. Dans l’ensemble, l’hôtel est agréable, mais nous ne pensons pas qu’il mérite pleinement ses 5 étoiles. Lors des douches, la température de l’eau variait brusquement entre très chaud et très froid. Par ailleurs, les serviettes n’étaient pas toujours changées, et la nourriture, correcte, manquait parfois de saveur. Malgré cela, nous avons adoré notre séjour à Madère ; simplement, nous estimons que l’hôtel ne correspond pas tout à fait au standing attendu d’un établissement 5 étoiles
L’emplacement est idéal et l’endroit très calme. Le personnel est professionnel et accueillant. Dans l’ensemble, l’hôtel est agréable, mais nous ne pensons pas qu’il mérite pleinement ses 5 étoiles. Lors des douches, la température de l’eau variait brusquement entre très chaud et très froid. Par ailleurs, les serviettes n’étaient pas toujours changées, et la nourriture, correcte, manquait parfois de saveur. Malgré cela, nous avons adoré notre séjour à Madère ; simplement, nous estimons que l’hôtel ne correspond pas tout à fait au standing attendu d’un établissement 5 étoiles
8
NALINI
30 sept. 2025
·
A séjourné 5 nuits
We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!
We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Melanie
4 avr. 2026
·
A séjourné 8 nuits
Chambre propre - hôtel très bien entretenu- piscine intérieure ( avec sauna et hammam) et extérieure qui sont indispensables car l’accès à l’océan n’est pas possible. Le personnel attentif et très professionnel, la restauration est de qualité et variée
Chambre propre - hôtel très bien entretenu- piscine intérieure ( avec sauna et hammam) et extérieure qui sont indispensables car l’accès à l’océan n’est pas possible. Le personnel attentif et très professionnel, la restauration est de qualité et variée
10
jean-marc
2 nov. 2025
·
A séjourné 11 nuits
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
Belle chambre très bien exposée. Malgré la climatisation un peu bruyante nous avons adoré notre séjour. Personnel très disponible et agréable. Piscines et spa nickel Repas buffet varié et de bonne qualité (quoique souvent trop salé à mon goût)
4
Denis
25 août 2025
·
A séjourné 7 nuits
Les serveurs qui nous "courent après" pour nous facturer une bouteille d'eau à 4,99 euros n'est pas digne d'un hôtel 5 étoiles : c'est de la mendicité ! Le Buffet très moyen aussi. Nous pensons que c'est du tout compris : pas du tout !
Les serveurs qui nous "courent après" pour nous facturer une bouteille d'eau à 4,99 euros n'est pas digne d'un hôtel 5 étoiles : c'est de la mendicité ! Le Buffet très moyen aussi. Nous pensons que c'est du tout compris : pas du tout !
6
Hachila KURUKULASOORIYA
13 août 2025
·
A séjourné 7 nuits
L’emplacement est idéal et l’endroit très calme. Le personnel est professionnel et accueillant. Dans l’ensemble, l’hôtel est agréable, mais nous ne pensons pas qu’il mérite pleinement ses 5 étoiles. Lors des douches, la température de l’eau variait brusquement entre très chaud et très froid. Par ailleurs, les serviettes n’étaient pas toujours changées, et la nourriture, correcte, manquait parfois de saveur. Malgré cela, nous avons adoré notre séjour à Madère ; simplement, nous estimons que l’hôtel ne correspond pas tout à fait au standing attendu d’un établissement 5 étoiles
L’emplacement est idéal et l’endroit très calme. Le personnel est professionnel et accueillant. Dans l’ensemble, l’hôtel est agréable, mais nous ne pensons pas qu’il mérite pleinement ses 5 étoiles. Lors des douches, la température de l’eau variait brusquement entre très chaud et très froid. Par ailleurs, les serviettes n’étaient pas toujours changées, et la nourriture, correcte, manquait parfois de saveur. Malgré cela, nous avons adoré notre séjour à Madère ; simplement, nous estimons que l’hôtel ne correspond pas tout à fait au standing attendu d’un établissement 5 étoiles
10
Thierry
4 janv. 2025
·
A séjourné 5 nuits
C'est la 3e fois que je m'y rends et je suis toujours aussi satisfait de l'accueil, de la qualité culinaire, et des longues ballades au calme à proximité !
C'est la 3e fois que je m'y rends et je suis toujours aussi satisfait de l'accueil, de la qualité culinaire, et des longues ballades au calme à proximité !
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: 416.4142140789795USD
- 2026-09-22: 270.97874USD
- 2026-09-23: 257.95984326416016USD
- 2026-09-24: 456.72529273162843USD
- 2026-09-25: 257.95984326416016USD
- 2026-09-26: 238.2526326981354USD
- 2026-09-27: 259.13454906433105USD
- 2026-09-28: 240.5464872036743USD
- 2026-09-29: 238.5402996611023USD
- 2026-09-30: 236.14694697158814USD
- 2026-10-01: 236.14694697158814USD
- 2026-10-02: 290.23891831314086USD
- 2026-10-03: 352.2646740614319USD
- 2026-10-04: 254.76859538246154USD
- 2026-10-05: 345.1989188899231USD
- 2026-10-06: 352.2646740614319USD
- 2026-10-07: 238.333769533844USD
- 2026-10-08: 238.333769533844USD
- 2026-10-09: 238.333769533844USD
- 2026-10-10: 254.76859538246154USD
- 2026-10-11: 254.76859538246154USD
- 2026-10-12: 234.96887726028442USD
- 2026-10-13: 237.3374211051941USD
- 2026-10-14: 234.96887726028442USD
- 2026-10-15: 293.03320716079713USD
- 2026-10-16: 242.6752472581482USD
- 2026-10-17: 291.7146065578461USD
- 2026-10-18: 242.6752472581482USD
- 2026-10-19: 252.14618136924744USD
- 2026-10-20: 234.96887726028442USD
- 2026-10-21: 234.96887726028442USD
- 2026-10-22: 260.38503046684264USD
- 2026-10-23: 242.6752472581482USD
- 2026-10-24: 238.0823872581482USD
- 2026-10-25: 260.38503046684264USD
- 2026-10-26: 252.14618136924744USD
- 2026-10-27: 238.333769533844USD
- 2026-10-28: 233.7748815322113USD
- 2026-10-29: 238.333769533844USD
- 2026-10-30: 269.27938670570376USD
- 2026-10-31: 260.38503046684264USD
- 2026-11-01: 199.51896556121827USD
- 2026-11-02: 181.88366144744873USD
- 2026-11-03: 199.51896556121827USD
- 2026-11-04: 199.51896556121827USD
- 2026-11-05: 181.67364476646424USD
- 2026-11-06: 181.88366144744873USD
- 2026-11-07: 181.88366144744873USD
- 2026-11-08: 182.03985555030823USD
- 2026-11-09: 179.12842550559998USD
- 2026-11-10: 206.29978694755553USD
- 2026-11-11: 199.51896556121827USD
- 2026-11-12: 200.99358506332396USD
- 2026-11-13: 199.51896556121827USD
- 2026-11-14: 199.51896556121827USD
- 2026-11-15: 181.88366144744873USD
- 2026-11-16: 199.51896556121827USD
- 2026-11-17: 185.17263795570372USD
- 2026-11-18: 185.17263795570372USD
- 2026-11-19: 183.10635554237365USD
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après minuit. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les boissons ne sont pas comprises dans le niveau tarifaire Demi-pension.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- L'entretien de cet hébergement est confié à des professionnels.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Frais pour le parking couvert en libre-service : 15 EUR par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Activités
Piscine
Jardin
Aire de jeux
Randonnée
Piscine pour enfants
Piscine intérieure
Piscine extérieure
Pool (Indoor)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Location de vélos
Laverie
24-Hour Front Desk
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Club pour enfants
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit