Name: Hanoi Splendid Premium Hotel
Address: 36A Phố Lò Sũ, Hanói, VN
Price range: US$ 90–US$ 118 per night
Rating: 9.1

O que pensam os hóspedes

No Hanoi Splendid Premium Hotel, os viajantes elogiam consistentemente a localização central no Old Quarter e os generosos cafés da manhã, enquanto o feedback sobre os quartos e as instalações varia de espaçosos e modernos a menores, datados ou afetados por problemas de manutenção e ruído da rua ou do corredor.

Os funcionários são repetidamente descritos como atenciosos, proativos e dispostos a organizar passeios, traslados e pedidos especiais. O bar na cobertura e o spa são destaques para muitos, embora a pequena academia e a piscina fria ou indisponível recebam críticas. Espere hospitalidade excepcional em uma base central, com experiências de quarto e instalações que podem variar.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O bar na cobertura com vista para a cidade e para o lago é popular; a pequena piscina na cobertura e a academia básica recebem feedback misto, incluindo água fria ou observações sobre reformas. O spa recebe muitos elogios pela qualidade das massagens e tratamentos.

Avaliações dos hóspedes relacionadas

10

Alexis

23 de jul. de 2025

·

A estadia foi de 4 noites

Lovely hotel. Great location in the old quarter. Staff couldn't do enough for you. Very attentive. Lovely breakfast, comfy beds, great facilities including a lovely skybar which fabulous views over Hanoi.

10

Curtis

18 de fev. de 2026

·

A estadia foi de 1 noite

Room was clean, bed comfortable, staff accommodating and friendly. Breakfast was the best food perhaps we had in Vietnam! We also enjoyed the skybar. Could not ask for a better location in the Old Quarter for sight seeing.

8

Usman

1 de mar. de 2025

·

A estadia foi de 4 noites

I booked by hotel . Com and it was a four star hotel ! It’s very well located with great staff especially reception and bellboys who are more than helpful ! Unfortunately I booked it for gym and pool ! Pool is not heated and Hanoi was freezing at 13 c and gym is three treadmills ! I think it needs to be put in by hotels com ! I liked the breakfast and staff tried utmost to get me duck breast as rest of meat was pork and beef ! They have a good selection in food ! First room on first floor was very noisy but sizeable and I was changed next day as I couldn’t sleep to another smaller room with enough space to stand only but it had a fridge kettle coffee water all free and the shower head is great ! Location is even better But it’s a three star hotel not four star and I think that needs to be clarified by

10

Quang

27 de set. de 2024

·

A estadia foi de 1 noite

Great hotel in the old quarter . The location of the hotel is amazing. A walking distance from numerous main attraction points . Our room was well-appointed, very comfortable and clean. The bed was perfect with quality linens. Dining room was lovely, great views, plentiful selection for breakfast. A great rooftop bar & Swimming Pool overlooking the city . And the Splendid Premium Hotel really excells with its staff, they were all exceptional, professional and helpful. A beautiful experience.

2

susan

17 de mar. de 2025

·

A estadia foi de 3 noites

Booked the splendid specifically for the pool and spa at the end of a month travelling. The pool doesnt exist advised due to renovation but its still shown in the pictures, the spa is now claimed as a pool but with freezing water, dirty and certainly cant swim. Hotel has absolutely no soundproofing you hear everything. They moved our room after 1st night to a quieter room which was an improvement on exterior noise but you still hear all interior noises. General state is poor, stains, broken shower head, i wont do a full list but it goes on..apart from reception area which is nice. Breakfast mediocre. Not 4 star, by any European standards for sure. Sadly we ended our month trip at our worst hotel of the entire trip.

10

Olivia

8 de ago. de 2025

·

A estadia foi de 7 noites

We stayed for a week, which is a bit long for Hanoi but we had a very pleasant stay here. Very clean, friendly staff and good breakfast options - one of the best we’ve experienced in Vietnam! Pool is small but convenient for days you want to stay out of the heat! Gorgeous roof top bar with views over the lake and the old quarter.

10

Louis

16 de fev. de 2026

·

A estadia foi de 3 noites

We stayed 3 nights at this hotel, very great service ! The staff, Lili & Bob as well as everyone else took such good care of us! The spa also was exceptional.

10

jim

13 de mai. de 2025

·

A estadia foi de 1 noite

Probably the most attentive staff we ever met in a hotel! From the great reception, to the cleaning, the bar, the spa, the travel By Jacky manager planning the Halong Bay Cruise for us and online shuttle service and the amazing breakfast team, everyone went above and beyond ! Impressed with Vietnames and in particular Splendid hospitality!! 100% recommended. Rooms clean and modern, excellent location and great spa. The little rooftop pool is actually quite large for Hanoi standards and the drinks made on the rooftop terrace so beautiful!

10

Nils Ole

20 de fev. de 2026

·

A estadia foi de 3 noites

God plassering, fint rom, hyggelig betjening! Flott takterrasse. Treningsrommet er lite.

10

Gustavo

8 de jan. de 2026

·

A estadia foi de 2 noites

Muito bem localizado, próximo ao lago e numa região muito conveniente. A cama é boa, café da manhã excelente, equipe de funcionários muito amáveis e prestativos. O spa é ótimo. O banheiro poderia ser melhor, mas é aceitável. Tudo muito limpo e organizado.

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Limpeza

Os hóspedes frequentemente comentam sobre quartos e áreas comuns muito limpos, com serviço de limpeza confiável. Alguns mencionam problemas de manutenção, como má drenagem no chuveiro, banheiros antigos ou manchas ocasionais.

Avaliações dos hóspedes relacionadas

10

Curtis

18 de fev. de 2026

·

A estadia foi de 1 noite

Room was clean, bed comfortable, staff accommodating and friendly. Breakfast was the best food perhaps we had in Vietnam! We also enjoyed the skybar. Could not ask for a better location in the Old Quarter for sight seeing.

2

susan

17 de mar. de 2025

·

A estadia foi de 3 noites

Booked the splendid specifically for the pool and spa at the end of a month travelling. The pool doesnt exist advised due to renovation but its still shown in the pictures, the spa is now claimed as a pool but with freezing water, dirty and certainly cant swim. Hotel has absolutely no soundproofing you hear everything. They moved our room after 1st night to a quieter room which was an improvement on exterior noise but you still hear all interior noises. General state is poor, stains, broken shower head, i wont do a full list but it goes on..apart from reception area which is nice. Breakfast mediocre. Not 4 star, by any European standards for sure. Sadly we ended our month trip at our worst hotel of the entire trip.

8

Jagdip

11 de nov. de 2025

·

A estadia foi de 2 noites

Sink drain plug kept on sticking and did not drain properly. Tub/Shower drain had debris stuck in the drain. Service call on following day resolved the issue.

10

Judith

24 de jan. de 2026

·

A estadia foi de 2 noites

Very clean facility, the staff are extremely helpful and friendly, the location is perfect, and the beds are very comfortable. Every person we came into contact with was a joy!

6

Lia

2 de jan. de 2025

·

A estadia foi de 2 noites

Great location but there was construction going on while we were there so lots of banging. We had to stay in 2 different rooms and both had horrendous shower drainage - water everywhere. Water pressure also wasn’t the best and they didn’t provide refillable water for drinking… so constantly on the hunt for big bottles.

10

Jan

29 de dez. de 2025

·

A estadia foi de 6 noites

The rooms were clean, the staff was very friendly and helpful. The breakfast was a good mix of Western and Asian selections. The location in the old quarter is perfect. Everything is within walking distance. (5 to 20 minutes). The weekend market is just 5 minutes aways. We had a good time, and will book again if we visit Hanoi.

10

Kevin

16 de fev. de 2026

·

A estadia foi de 3 noites

Great location in Hanoi’s Old Quarter and very close to Houn Kiem Lake. Room and bathroom was very clean and the bed/pillows was really comfortable. Staff was outstanding and really accommodating to everything including getting me ice after turning my ankle on the rough streets and sidewalks of Hanoi. Would absolutely stay here again.

10

Cody

29 de out. de 2025

·

A estadia foi de 1 noite

The room was very clean and had everything we needed. Beds were comfortable and breakfast had lots of options. Staff were very friendly and helpful

10

Shaheem

29 de jan. de 2026

·

A estadia foi de 2 noites

Room was nice and clean. Happy the concierge made it easy for us to checkin and out Breakfast selection was very nice.

10

Linda

21 de ago. de 2025

·

A estadia foi de 1 noite

I had a wonderful experience at Splendid Premium Hotel. The location is unbeatable — just a short walk to Hoan Kiem Lake and Old Quarter attractions. The room was clean, cozy, and well-equipped. Staff were incredibly friendly and helpful, especially Ding and Anna at the front desk. Breakfast was varied and delicious, with both local and international options. The rooftop bar had a great view and relaxing vibe. Highly recommend this hotel for anyone looking for comfort, great service, and convenience in Hanoi. I’d definitely stay here again!

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Quartos

As camas são confortáveis e alguns quartos são espaçosos, mas o feedback é variável: quartos menores, layouts internos ou sem janela, decoração datada e isolamento acústico limitado são mencionados. Quartos com upgrade e andares mais altos às vezes oferecem mais espaço e melhor vista.

Avaliações dos hóspedes relacionadas

8

Phung

9 de dez. de 2025

·

A estadia foi de 4 noites

The service and staffs were very friendly and supportive throughout the stay. We could changed the room when it didn’t really matched with the expectation. The rooms and hotel were very clean in general. The bed was comfortable (we like soft bed). Breakfast needs more variety throughout the week for people who stay more than 2 nights, but the taste was great. Rooms needs innovation, not really sounds proof as claimed.

8

Chris

25 de out. de 2025

·

A estadia foi de 3 noites

Gave a three. We stayed here for two nights then left for a cruise returning three days later for a further three nights. The first stay room was amazing. Newly decorated, large bed and fruit in the room. The second stay (allegedly an upgrade) had a smaller bed, smaller room, needed updating and no fruit. If we had a similar room to the first stay it would have been 5 stars all round

8

jaehyuk

6 de out. de 2025

·

A estadia foi de 2 noites

호안끼엠호수인근에 위치해서 하노이 가깝게 에행하기에 너무 좋은위치입니다 좁은곳에 길게 세워진 건물이라서 공간이 넓진않아요 직원들 친절하고 관리는 잘되어있습니다 조식도 나쁘지않아요 걱실에 외부로 난 창뭇이 없는게 흠입니다

8

Cerilda

30 de jul. de 2025

·

A estadia foi de 2 noites

Location is excellent, walkable to city attractions. But room is quite small, difficult to access the bathroom and toilet due to the position of the bed

6

Igor

10 de jan. de 2026

·

A estadia foi de 2 noites

Hotel bills itself as 5-star but in reality is 4 star at best. Our room had no external window (into hallway), very small. Good location, excellent service.

8

Bryan

21 de ago. de 2025

·

A estadia foi de 5 noites

The staff were great. The rooms were spacious and more than adequate.

10

Robert

11 de set. de 2025

·

A estadia foi de 1 noite

Given a free upgrade to the best room in the hotel with amazing views of the fireworks. Friendly staff at check-in, including a young woman named Charlie (I think) and a young man from Thanh Hoa, both of whom were very accommodating. Well worth the upgrade fee, request room 1002 for one of the best views of Hanoi I've ever seen, and you can have a bath on the balcony!

8

Mei Shen

16 de fev. de 2026

·

A estadia foi de 1 noite

The staff are very friendly, but the rooms looks very old and different compared to the picture

10

Brian

13 de fev. de 2026

·

A estadia foi de 3 noites

We stayed at Hanoi Splendid Premium Hotel three times during our one month in Vietnam. Each time exceeded expectations! The room is spacious, clean, and the bedding is high quality. The staff made us feel as a part of the family, each time we saw them we were greeted personally. They went out of their way to meet any need we had, from selecting local places to eat, to tours, and setting up transportation options. We strongly recommend !

8

Ku

20 de nov. de 2025

·

A estadia foi de 5 noites

Good staffs services thanks to Happy, Cindy very helpful also we received good services from breakfast staffs, but the room is small compared to website advertised pictures.

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Serviço

O serviço se destaca consistentemente pela cordialidade, proatividade e alta personalização, com os funcionários organizando passeios, traslados, check-ins antecipados e resolvendo problemas. Muitos hóspedes o descrevem como um dos melhores que já experimentaram.

Avaliações dos hóspedes relacionadas

10

Karl

20 de fev. de 2026

·

A estadia foi de 4 noites

We can highly recommend this hotel. The location was excellent. The standard of service was very good, and the breakfast was lovely. We received a fantastic, warm welcome from Cindy, who was absolutely amazing. She was friendly and helpful, arranged two wonderful day trips for us, and made a very good first impression.

10

John

3 de fev. de 2026

·

A estadia foi de 5 noites

The service level provided by the staff was perhaps the highest I have ever experienced at a hotel, including 5-stars 3 times as expensive.

10

Saulo Junior Rodrigues

21 de dez. de 2025

·

A estadia foi de 1 noite

I stayed at this hotel for one night and would like to express my gratitude for the care and kindness shown to my wife during our honeymoon. She didn't feel well during the night due to a severe flu and received full support from the reception team. My special thanks to May and Tim for their care and affection, and to the entire team who welcomed us with beautiful smiles. Vietnam is often praised for its landscapes, but its true beauty lies in the hearts of its people. The kindness we experienced at Hanoi Splendid Premium Hotel is a reflection of the Vietnamese spirit—warm, attentive, and deeply compassionate. You didn't just provide a room; you provided a home and a healing hand when we needed it most. Thank you for making our honeymoon unforgettable, even in the challenging moments. We leave with our hearts full and a deep admiration for your culture and hospitality.

10

Abner

6 de nov. de 2025

·

A estadia foi de 2 noites

Staff are highly professional, polite and assisted us in every step of the way. 10 star from check-in to check-out. Treated their guests like a good friend or family member. Special mention to Jacob who’s always helpful and pleasant to deal with. The rest of the team are accommodating and will get out of their way to help their guests have a pleasant stay. Highly recommended when visiting Hanoi (Old Quarter). Cheers!

10

Laurie

16 de nov. de 2025

·

A estadia foi de 1 noite

The communication was excellent. We were greeted by Ty who gave us an amazing welcome and we got our room upgraded. We had dinner at the rooftop restaurant and the waiter was the best and food was delicious. When we left Lily was very pleasant so we are coming back for sure

10

Megan

7 de ago. de 2025

·

A estadia foi de 1 noite

The customer service at this property was beyond our expectation. Services offered such as luggage holding was extremely helpful while we were traveling throughout Vietnam. The staff are all extremely friendly, welcoming, and beyond helpful. The breakfast was amazing, and I slept like a baby in the room. I will always recommend this hotel to anyone that asks for recommendations.

10

Dominika

6 de fev. de 2026

·

A estadia foi de 3 noites

WOW, this hotel went OVER THE TOP. After making the amateur mistake of forgetting to get our visas, we visited another country waiting for the visas to come in. We contacted that hotel to explain and see if they could salvage our stay until we got visas. We lost the first night as it was too late to cancel (booked via EXPEDIA). After finding out that Expedia charged us for the entire stay, we spoke directly with the hotel's manager, Mr. Dong, who assured us that we would be credited the last 2 nights. After 5 days, visas in hand, we asked Mr.Dong if we could arrive at 10am the next day. He said no problem, we have you booked in. After no sleep on a red eye from Manila, we got to the hotel exhausted and smelly. The manager on duty, Ms. Ann, assured us that the room will be ready early, and invited us to enjoy breakfast (INCREDIBLE!) while they take our luggage to the room, which ended up being ready early, despite our last minute plans to arrive. It was very large, clean and bright and we were on cloud nine with the level of hospitality that we received during this ordeal. Both my wife and I run a small business in the hospitality world so we know how important this is. Needless to say, our expectations were greatly exceeded by the whole team, from management to the front desk, to the kitchen and the bell boys, all who took extra care to make sure we were going to the right places, for the right price. Well done and happy new year! Căm ón!

10

Gillian

17 de nov. de 2025

·

A estadia foi de 2 noites

We used Splendid Premium as a base for our trip to Hanoi and the North of Vietnam. The staff were excellent, welcoming us back each time returned to the hotel. The location is convient close to the lake and the old town. We’ll definitely stay there again next time we’re in Hanoi.

10

Brian

13 de fev. de 2026

·

A estadia foi de 3 noites

We stayed at Hanoi Splendid Premium Hotel three times during our one month in Vietnam. Each time exceeded expectations! The room is spacious, clean, and the bedding is high quality. The staff made us feel as a part of the family, each time we saw them we were greeted personally. They went out of their way to meet any need we had, from selecting local places to eat, to tours, and setting up transportation options. We strongly recommend !

10

david

16 de set. de 2025

·

A estadia foi de 3 noites

The STAFF was wonderful. Very friendly and helpful. I will always stay here when I am in Hanoi

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Localização

Localização central no Old Quarter, perto do Lago Hoan Kiem, tornando a maioria das atrações, lojas e restaurantes facilmente acessíveis a pé. Vários hóspedes também o acharam conveniente e mais tranquilo do que ruas mais movimentadas.

Avaliações dos hóspedes relacionadas

10

Shouko

12 de jan. de 2026

·

A estadia foi de 3 noites

旧市街の中心にあり、どこに行くのも便利です。ドンさんとハッピーさんによくしてもらいました

10

Kenny Khang

20 de dez. de 2025

·

A estadia foi de 2 noites

The location of the hotel is a perfect spot if you want to combine Hoan Kiem lake and Old Quarter. The room is good and the staff is beyond helpful and professional

10

Ian

1 de mar. de 2026

·

A estadia foi de 2 noites

We had a great experience at the hotel. It’s well situated for everything in the old town. Jacob was really helpful sorting out trips and transport. All the staff were pleasant and helpful. Would strongly recommend and will use again if we come back to Hanoi.

10

Kwan Ming

30 de mai. de 2025

·

A estadia foi de 1 noite

Good value. 3min walk to Hoan Kiem lake, walkable distance to most tourist attractions. Plenty of restaurants and cafe around. Very short distance by car to the main road Vanh Dai, not hitting strict to the traffic around the streets around Hoan Kiem lake. Good breakfast with big varieties. The highlight is the friendly and helpful staff. Big hands to their su

10

Kevin

26 de fev. de 2026

·

A estadia foi de 1 noite

This is a wonderful hotel with extremely friendly and helpful staff. It is a beautiful hotel with an amazing breakfast buffet. It's location is perfect access to old town shops and restaurants, including a couple of tailors with great prices within a block.

10

Jan

29 de dez. de 2025

·

A estadia foi de 6 noites

The rooms were clean, the staff was very friendly and helpful. The breakfast was a good mix of Western and Asian selections. The location in the old quarter is perfect. Everything is within walking distance. (5 to 20 minutes). The weekend market is just 5 minutes aways. We had a good time, and will book again if we visit Hanoi.

10

Mengting

19 de dez. de 2025

·

A estadia foi de 5 noites

All is good, great location!

10

Kevin

16 de fev. de 2026

·

A estadia foi de 3 noites

Great location in Hanoi’s Old Quarter and very close to Houn Kiem Lake. Room and bathroom was very clean and the bed/pillows was really comfortable. Staff was outstanding and really accommodating to everything including getting me ice after turning my ankle on the rough streets and sidewalks of Hanoi. Would absolutely stay here again.

10

Dave

17 de out. de 2025

·

A estadia foi de 2 noites

Location

10

Nadeem

11 de nov. de 2025

·

A estadia foi de 2 noites

Great location

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Restaurante

O café da manhã é amplamente elogiado pela qualidade e variedade, com opções locais e ocidentais e uma sala de jantar com vista para o lago. Alguns observam que poderia ter mais variedade em estadias mais longas.

Avaliações dos hóspedes relacionadas

10

Patricia

5 de out. de 2025

·

A estadia foi de 1 noite

The staff at this property we amazing. From welcoming you on arrival to greating you like friends when coming back from an outing. Breakfast was fresh served with a beautiful view of the lake. We will definitely be returning.

8

Phung

9 de dez. de 2025

·

A estadia foi de 4 noites

The service and staffs were very friendly and supportive throughout the stay. We could changed the room when it didn’t really matched with the expectation. The rooms and hotel were very clean in general. The bed was comfortable (we like soft bed). Breakfast needs more variety throughout the week for people who stay more than 2 nights, but the taste was great. Rooms needs innovation, not really sounds proof as claimed.

10

Curtis

18 de fev. de 2026

·

A estadia foi de 1 noite

Room was clean, bed comfortable, staff accommodating and friendly. Breakfast was the best food perhaps we had in Vietnam! We also enjoyed the skybar. Could not ask for a better location in the Old Quarter for sight seeing.

10

Kevin

26 de fev. de 2026

·

A estadia foi de 1 noite

This is a wonderful hotel with extremely friendly and helpful staff. It is a beautiful hotel with an amazing breakfast buffet. It's location is perfect access to old town shops and restaurants, including a couple of tailors with great prices within a block.

10

Sergio

23 de set. de 2025

·

A estadia foi de 3 noites

Great breakfast

10

Jan

29 de dez. de 2025

·

A estadia foi de 6 noites

The rooms were clean, the staff was very friendly and helpful. The breakfast was a good mix of Western and Asian selections. The location in the old quarter is perfect. Everything is within walking distance. (5 to 20 minutes). The weekend market is just 5 minutes aways. We had a good time, and will book again if we visit Hanoi.

10

Minh -Tien

11 de jun. de 2025

·

A estadia foi de 2 noites

The breakfast was awesome

10

ingrid

3 de jan. de 2026

·

A estadia foi de 2 noites

The breakfast was exceptional. An assortment of everything, both east and west. Delicious! Staff was so friendly and accommodating.

10

Gatsby

25 de dez. de 2025

·

A estadia foi de 2 noites

Breakfast was very nice with loads of options : Fruitds, local food, international food, cold and hot beverages different juices etc and changed every day

10

Linda

21 de ago. de 2025

·

A estadia foi de 1 noite

I had a wonderful experience at Splendid Premium Hotel. The location is unbeatable — just a short walk to Hoan Kiem Lake and Old Quarter attractions. The room was clean, cozy, and well-equipped. Staff were incredibly friendly and helpful, especially Ding and Anna at the front desk. Breakfast was varied and delicious, with both local and international options. The rooftop bar had a great view and relaxing vibe. Highly recommend this hotel for anyone looking for comfort, great service, and convenience in Hanoi. I’d definitely stay here again!

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $90	22 $90	23 $92	24 $90
25 $90	26 $90	27 $92	28 $94	29 $93	30 $94	31 $118

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $94	2 $94	3 $100	4 $94	5 $98	6 $98	7 $93
8 $98	9 $94	10 $93	11 $94	12 $93	13 $95	14 $94
15 $95	16 $95	17 $93	18 $94	19 $93	20 $98	21 $100
22 $100	23 $95	24 $100	25 $94	26 $94	27 $97	28 $98
29 $111	30 $104

Hanoi Splendid Premium Hotel

Sobre este alojamento

Localização

Opções de quartos

Quarto Duplo ou Twin Premier, Vista para a cidade

Family Triple Room

Quarto Duplo ou Twin Deluxe, vista para o jardim

Family Suite with City View

Quarto Duplo ou Twin Deluxe

Quarto Duplo ou Twin Premium, Vista para a cidade

Family Connecting Room

Quarto Duplo Presidencial, Vista para a cidade

Quarto Duplo ou Twin Executivo, varanda, Vista para a cidade

Avaliações dos hóspedes sobre Hanoi Splendid Premium Hotel

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas