TownePlace Suites by Marriott Lansing North

Excellent hotel. When I got there, I discovered that there was a mistake with my reservation and my room only had one bed for three adults. They made it right by comping us a second room. The pool was nice but kind of small and crowded. After all the kids left, it was nice and peaceful.

LOVE the pool and hot tub. The staff is not only friendly, but they ask if they can make you more comfortable, get you an additional breakfast item, etc. We've stayed 5 nights on 3 occasions.

Everything about our stay was fantastic. The only bad thing was we couldn’t stay longer

When we checked in, I alerted staff that we had our small dog with us. The next night, we received a phone call from the front desk at 10:30pm, waking up everyone to tell us our dog had been barking “all day, and our dog wasn’t even registered to be here”. I advised that the lady that checked us in was aware and added a deposit to my bill. The lady at the front desk, Angela was terribly rude when I explained that our dog had been with us the entire time. I even provided pictures time stamped throughout the day. She had sent an email to me at 7:13pm, complaining about our dog barking in the room, at this exact time we were sitting outside with our dog. The barking dog was on the 3rd floor. I ended up speaking with management, and he was much more reasonable, and did take some of the price off the room for her behavior. Mind you, we had talked to her at the front desk (with the dog) to borrow the grilling equipment and she never mentioned any issues. Although, she did give us dirty looks when my son was wheeling in his secured gun case. After speaking with several other families all in town for USA Clay Bird National Competition, several had reported the hotel staff to be very rude. I think it is just a leftist/antigun population and this was their way of making their beliefs known. Which is sad, because this competition brings lots of business to all the surrounding towns. We are already planning our trip for next year, and will absolutely NOT be staying here again.

This is a relatively new hotel and everything was just wonderful. The room exceeded our expectations and it was great to have a full kitchen while staying somewhere for four days. The pool and hot tub were very clean and well-kept. Breakfast was good with choices for everyone. Would definitely stay again!