Bostonian Inn & Suites

I booked a 2-night stay at this hotel through the Hotels.com app and paid the full amount up front as a non-refundable booking. When I arrived around 9 PM, I was denied entry. The front desk said they would not accept my online payment and demanded that I pay the full amount again in person. The staff member told me to cancel my non-refundable reservation and pay at the desk instead. I contacted Hotels.com support right away, but they were unable to reach the hotel. I sat there for close to 2 hours trying to resolve it, with no help from either the hotel or Hotels.com. Eventually I gave up, booked a different hotel, and left. I had already paid in full, yet I was turned away and left stranded late at night. This was a frustrating and unacceptable experience, and no one involved was willing to help. DO NOT BOOK THIS HOTEL.

Basically you get what you pay for. The place was cheap for holiday weekend. The floor probably needed to mopped. And I took the sheets to laundry mat and washed just so they would be fresh and clean. It has a stove and fridge but nothing like pans or dishes. I think maybe it’s a place for local people to stay. People seem nice and place was safe.