Name: Hotel Plaza Mayor
Address: Atocha, Madrid, Provincia de Madrid, ES
Price range: 130 US$–474 US$ per night
Rating: 8.8

Opiniones de los huéspedes

El B&B HOTEL Madrid Centro Plaza Mayor recibe elogios por su inmejorable ubicación céntrica cerca de la Plaza Mayor y Sol, su personal amable y servicial, y sus habitaciones generalmente muy limpias. Muchos huéspedes valoran el rincón de café y snacks abierto las 24 horas y la bolsa de bollería y agua que se ofrece por la mañana.

Las habitaciones suelen ser pequeñas y sencillas; varias reseñas señalan la falta de luz natural o habitaciones sin ventana, algún ruido procedente de la calle o de las tuberías, y un espacio de almacenamiento básico. La distribución del edificio implica muchas escaleras y acceso parcial al ascensor, lo que puede ser incómodo con el equipaje y no apto para personas con movilidad reducida. Algunos huéspedes informaron de problemas de mantenimiento, como un aire acondicionado débil, duchas difíciles de usar, desagües lentos u olores, aunque la mayoría de las estancias fueron agradables. En general, es adecuado para viajeros que priorizan la comodidad y el buen precio en el centro histórico.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los huéspedes aprecian la zona de café y snacks abierta las 24 horas y el servicio de almacenamiento de equipaje. Muchos mencionan numerosas escaleras, una distribución laberíntica y un acceso parcial al ascensor, lo que puede ser difícil con el equipaje o para personas con movilidad reducida.

Reseñas de huéspedes relacionadas

8

Alexander

17 jun 2025

·

Se alojó 7 noches

Location is just golden ! Lots and lots of landmarks and museums are in walking (up to 20 minutes) distance. The room is small . So small , that you don't get even a wardrobe. At all. They have a "coffee corner" in the hotel , but it's 2 floors deep underground , with no elevator access. Some coffee machine with "meh" coffee and some free snacks , like fruits and bakery. We got small presents every morning: water and some sweet bakery like donut. Overall : very solid proposition for its price. Not perfect, but good. Would suggest for short stays , cause storage space is an issue , and laundry stupidly expensive (they charge per item).

8

Mark

19 sept 2025

·

Se alojó 1 noche

Second or third time staying at this property, albeit it was under a different hotel name. Actually was a step up in quality, double room was a good size, and bathroom was modern. All very clean. Location is the best thing, just a minute from Plaza Mayor. To be picky, the doors don't have keys, its a combination, which is emailed to you when you check in, which slows the check in process somewhat. Its an old though renovated building so the stairs etc can be a little confusing. But overall, I'd have no hesitation is returning.

6

Molly

14 jul 2025

·

Se alojó 2 noches

Excellent location, and the staff at check in was amazing. Our room was difficult to access with many flights of stairs up and down to a first floor room to navigate the unique layout. Not a problem other than at check in and out when we had our heavy luggage and an elevator was not an option. We reserved and got a “family room” to sleep three. The beds were very comfortable but the room was small and odd shaped it was hard to walk last one bed to get to the others and had not enough space to open up suitcases or drawers to store clothes. I think the unique layout of the building has made for odd room setup. I love how conscious B&B is about conserving towel use and plastic room keys, digital locks made it easy to not get locked out. Overall, greet staff, great company, this building is just a challenge.

8

Valeria

20 oct 2025

·

Se alojó 1 noche

Estava muito bom, única questão que tinha muitas escadas para passar com as malas sozinha. Muito bem localizado!

10

Avni

24 sept 2025

·

Se alojó 2 noches

Amazing stay! Very clean location, very convenient and walkable to all the tourist destinations. Had a 24/7 coffee bar that was available with little snacks and water dispenser that we absolutely took advantage of. Appreciated the emphasis on earth conscious efforts!

8

Stephen

25 nov 2024

·

Se alojó 2 noches

The hotel was nice and in the center of town. Beware that you MUST CLIMB ONE FLIGHT OF STAIRS TO GET TO LEVEL 2-5. if you reserve the top room ON LEVEL 6, you have to WALK UP ANOTHER FLIGHT OF STAIRS. this was difficult as we were on a two week cruise and had extremely heavy luggage. Other than the difficulty getting to our room- the hotel is a nice location to stay in Madrid.

8

Sanjuana

5 abr 2025

·

Se alojó 2 noches

Está muy bien ubicado solo que nuestra habitación estaba en un sótano sin ascensor y había muchas escaleras pero la recepcionista muy amable nos ayudó con las maletas!!!

10

Fátima

28 ago 2025

·

Se alojó 2 noches

excelente ubicación, super cómodo, minibar 24/7, súper recomendado

10

Karen

22 ene 2026

·

Se alojó 2 noches

Ótima localização, tem depósito para bagagem e espaço com máquina de café, água e suco disponível 24hrs para os hóspedes. Amei!

8

Olivia G

7 ene 2026

·

Se alojó 1 noche

Clean and spacious. Great location. Didn’t love all the stairs and confusing layout of the hotel. Made it feel like it wouldn’t be safe if there was a fire. But otherwise I have no complaints. Great stay overall.

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Limpieza

Las reseñas describen constantemente el hotel y las habitaciones como muy limpios, y se destaca la limpieza diaria. Algunos informan de olores de mantenimiento o problemas como un desagüe lento en la ducha.

Reseñas de huéspedes relacionadas

10

Stella

24 nov 2025

·

Se alojó 2 noches

Clean room. Excellent friendly staff. Excellent location.

10

Maria Cristina

13 sept 2025

·

Se alojó 3 noches

The location is excellent, just a short walk from all the tourist attractions. The staff is friendly and accommodating. A nice feature is the 24-hour coffee maker, cookies, and fresh fruit available anytime. I appreciated finding a bag of goodies hanging on my doorknob in the morning. My only complaint was that the shower drainage was slow, so it flooded when taking a shower.

6

Sung Won

23 may 2025

·

Se alojó 3 noches

장소도 광장과 가깝고 아침에 주는 빵도 맛 있었지만 화장실에서 하수구 냄새가 너무 심했습니다.

10

Damiela

30 nov 2025

·

Se alojó 6 noches

Very good, bery clean

8

Karen

18 jun 2025

·

Se alojó 4 noches

It's very close to everything! Restaurants, metro, bus stops, etc. Our room was a little run down, meaning the wallpaper had peeled away from the wall, but they had pinned it back to the wall. It also wasn't elevator accessible so we had to go up a set of stairs, then down the stairs, up 2 steps and then up a set of stairs. When you've walked 20,000+ steps, climbing stairs was the last thing we wanted to do. We also booked the room based on it having a breakfast included. The breakfast was a mini-muffin, croissant and a pouch of water. But at least it was delivered to your door every morning.

10

Mrs Claire

30 oct 2025

·

Se alojó 3 noches

Great location, basic room facilities but to a high standard and very clean with cleaning service daily. Coffee area downstairs was great addition. Very helpful staff

10

VITOR

23 nov 2025

·

Se alojó 1 noche

O quarto estava limpo e organizado. O atendimento foi excelente, principalmente a recepcionista Gabriela, muito atenciosa e gentil. Foi tudo muito bom. Obrigada!

10

Sidney Ramos

1 mar 2026

·

Se alojó 7 noches

Equipe muito prestativa. Limpeza impecável. Café de cortesia 24hs disponível e ainda deixam uma bolsinha com mimos na porta do quarto toda manhã (croissant, donuts etc).

8

CARLOS

13 oct 2025

·

Se alojó 1 noche

Clean

10

Alicia Estrada

30 jun 2025

·

Se alojó 2 noches

Excelente hotel. Ubicación, atención del personal de lo mejor. Las habitaciones muy bonitas y limpias. Solo considerar que tiene escaleras para ingresar a las habitaciones.

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Habitaciones

Las habitaciones son generalmente pequeñas y sencillas, pero cómodas, con algunas opciones más grandes; el espacio de almacenamiento es limitado y algunas unidades carecen de luz natural o tienen terrazas bloqueadas. En algunas habitaciones aparecen ruidos de la calle o de las tuberías, así como un aire acondicionado o una presión de ducha débiles.

Reseñas de huéspedes relacionadas

8

Ronald

11 nov 2025

·

Se alojó 1 noche

Si pero las habitaciones son muy pequeñas

8

zoe

21 sept 2025

·

Se alojó 1 noche

Really central location, friendly staff and clean facilities. We stayed in the junior suite and the view from the terrace was excellent, lots of space in the room BUT the shower and water pressure were very poor, that is the only fault in an otherwise excellent stay. For the price I would still recommend.

10

Maria

19 feb 2026

·

Se alojó 1 noche

Quarto grande, limpo e confortável. Banheiro com ótimo chuveiro.

8

Michelle

18 oct 2025

·

Se alojó 2 noches

Good location. Nice and quiet. Small room but ok for 2 night stay. Cannot avoid stairs.

4

Casper

3 dic 2025

·

Se alojó 1 noche

Although we were able to check in early, the family room we booked was not most definitely not what we received. It was supposed to have room for 3 people, air condition, and most importantly a terrace or balcony. Our room had the terrace / balcony door blocked off for maintenance (which the hotel didn’t tell us about) and there was not even a window. The room was tiny, with barely any room for our suitcases. It was a dark, hot, stuffy dungeon, and it was incredibly loud - even though the hotel advertises soundproof rooms. We were not given any sort of compensation, just a too-bad / sorry look. I will be perusing a refund, and will never stay here again.

10

Rebecca L

29 jul 2025

·

Se alojó 4 noches

The room was small but clean. Service was excellent, and the hotel is extremely eco-friendly. Every morning there was a goodie bag left at our door with pastries and waters. This was a very nice touch! We also enjoyed the 24-hour coffee nook.The location is FABULOUS - directly across from the entrance to the Plaza Mayor. The only issue we had was the noise of the water system, which seemed to be right next to us. It was loud when other guests used the shower. I would definitely stay here again. The hotel exceeded our expectations for the price.

8

demetrio

22 dic 2025

·

Se alojó 2 noches

todo cerca de todo, solo que ojo con las fotos, aparentan las habitaciones ser mas grandes

10

Janine

10 abr 2025

·

Se alojó 1 noche

Booked a night very last minute. Triple room that was spacious and exceptionally clean. Love the coffee corner!

6

Claudia

18 mar 2025

·

Se alojó 2 noches

Location was good, friendly staff, but the room was so tiny! I Never stayed at hotel that small, I don’t think there’s an hotel with rooms that small

6

Mohamed

3 nov 2025

·

Se alojó 2 noches

Very small room Very basic Excellent location

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Servicio

El servicio es frecuentemente elogiado por ser amable, acogedor y servicial, incluyendo ayuda con el equipaje y consejos sobre la zona, y ocasionales registros de entrada anticipados. Algunos huéspedes sintieron que sus problemas no se resolvieron o informaron de interacciones negativas.

Reseñas de huéspedes relacionadas

10

CONSUELO ANTONIA

6 feb 2026

·

Se alojó 4 noches

La habitación bien y el personal fue muy amable, nos ayudó con información sobre lugares.

10

Brendan

7 oct 2025

·

Se alojó 1 noche

Amazing staff! So helpful and friendly!

2

Josefa María

13 oct 2025

·

Se alojó 1 noche

La experiencia no podía ir peor. Ya la plataforma Hotels ha dejado de ser fiable, recomienda, e incluso clasifica como EXELENTE, establecimientos nefastos. La última ha sido con este hotel, hemos pagado 200€ por un zulo, sin ventilación ni luz (Ventana tapiada), pero que además estaba al final de un laberinto sin salida de emergencia, es decir una ratonera que incumple ampliamente las normas de seguridad y salubridad. Cuando nos dirigimos a recepción para que nos cambie de habitación, nos dicen que no hay más...Este establecimiento debería estar cerrado. Y los responsables de recomendarlo deberían ser sancionados, por contribuir a la especulación a costa del cliente indefenso, además del riesgo personal. Muy grave y vergonzoso todo.

10

Lino

13 nov 2025

·

Se alojó 3 noches

El servicio del personal excelente y la limpieza del hotel y cuarto impecable. Volveria!!!

10

Rebecca

24 nov 2025

·

Se alojó 3 noches

Great location. Friendly, helpful staff. Clean room and the coffee corner was a great feature.

2

Thuy

9 sept 2024

·

Se alojó 2 noches

Got my cash stolen when I left my bag in the room I even put the sticker do not disturb on the door so no one coming. I came back to the room after lunch the cash was gone.

8

Joe P

14 ago 2025

·

Se alojó 6 noches

The high point of the outstanding service from our stay was Stefan at the desk, who went so far on our checkout as to bring our heavy luggage outdoors to the taxi he had summoned for us. He refused any gratuity other than leaving a positive comment about the B&B Hotel. I am happy to oblige him and the desk staff overall for making us feel so welcome - so far from home.

10

Claudia

17 jul 2024

·

Se alojó 1 noche

Excellent customer service

10

MIGUEL

9 feb 2026

·

Se alojó 3 noches

Habitación limpia, cafe y fruta 24hrs, la atención del personal a la llegada excepcional, a unos pasos plaza mayor y plaza del sol, se llega en una caminata a gran via

10

Cynthia

24 nov 2025

·

Se alojó 4 noches

The staff were incredibly friendly and very helpful throughout my stay. The beds were comfortable, making it easy to get a good night’s rest. Overall, the atmosphere was welcoming and the service exceeded my expectations. I would definitely stay here again and recommend it to others.

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Ubicación

Excepcionalmente céntrico, cerca de la Plaza Mayor y Sol, a poca distancia de restaurantes, tiendas, lugares de interés y conexiones de metro. La ubicación céntrica puede conllevar ruido de la calle.

Reseñas de huéspedes relacionadas

10

Timothy

4 sept 2025

·

Se alojó 1 noche

This hotel is right in the center of Madrid. You can take the metro from the airport and take it to the Sol metro station and the hotel is literally a 4 min walk from there. With it being so close to the metro system getting around all of Madrid is a breeze. If you want convenience then this is the place to go.

8

Jimmy

11 nov 2025

·

Se alojó 3 noches

In the centre of Madrid, 5 minute walk to the train and metro station for airport transfer. Walkable to some much.

10

Füzen

20 feb 2026

·

Se alojó 2 noches

Yeri çok iyi. Odalar temiz ve konforlu.

10

Nelson

23 sept 2025

·

Se alojó 1 noche

Excellent location for dining options, shopping and transportation.

10

Rebecca

24 nov 2025

·

Se alojó 3 noches

Great location. Friendly, helpful staff. Clean room and the coffee corner was a great feature.

8

annie

27 oct 2025

·

Se alojó 2 noches

Très bien situé. À 2 min à pied de plaza mayor

10

Paola

27 abr 2025

·

The hotel is updated and modern. Check in was quick, room was clean and had all necessities. The location was very convenient and well within walking distance to al the landmarks from royal palace to prado museum and to the metro. The beds and pillows were very comfortable and very quiet even though our room was on the first floor facing the street, it was well insulated from outside noise. It was good value for the money.

6

Georgina

27 abr 2025

·

Se alojó 4 noches

Location is fantastic. We walked everywhere. The staff are friendly, the rooms are airy and spacious, very clean and they are focused on being eco friendly. The only thing is it’s noisy in the room when you’re trying to sleep because of the location. So if you’re a light sleeper then this isnt for you but if you sleep like a log then you’ll love it.

8

Aristides

18 ago 2025

·

Se alojó 2 noches

Great location

10

Amy

15 sept 2024

·

Se alojó 1 noche

Amazing location, walkable to everything

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Comida

No hay desayuno completo, pero un rincón de café abierto las 24 horas con bebidas, fruta y galletas, además de una bolsa matutina con bollería y agua, son muy valorados. A algunos les resulta demasiado dulce o limitado.

Reseñas de huéspedes relacionadas

10

Sameh

5 oct 2025

·

Se alojó 2 noches

Very convenient and the coffee corner was great.

10

Christopher

22 sept 2025

·

Se alojó 3 noches

You really couldn’t ask for a better location in Madrid. The hotel is close to the underground, and everything is within about a 30-minute walk. The staff were very friendly, polite, and professional. The free coffee bar and snack area were an unexpected bonus, and the morning doughnut and water package left at our door each day was a lovely touch. The hotel itself was very clean and felt new. I also really liked having a code to enter the room rather than carrying a key — a simple but clever idea. The room was on the smaller side, but the large, very comfortable bed made up for that. It was cleaned daily, and the bed was always neatly made. I was pleasantly surprised to be able to link my phone to the TV using Chromecast. There weren’t cupboards in the room, but the wall hooks were perfectly fine for a long weekend away with my wife. The bathroom was large, modern, and spotless. The only small issue I had was with the shower — the temperature was a little tricky to get right, and when it was warm the water pressure wasn’t great. Overall, I would definitely recommend this hotel to friends and family. I’ve even downloaded the app and plan to try this chain again in other cities. As a bonus, there’s a bakery right next door that makes incredible cinnamon buns!

10

Avni

24 sept 2025

·

Se alojó 2 noches

Amazing stay! Very clean location, very convenient and walkable to all the tourist destinations. Had a 24/7 coffee bar that was available with little snacks and water dispenser that we absolutely took advantage of. Appreciated the emphasis on earth conscious efforts!

8

Karen

18 jun 2025

·

Se alojó 4 noches

It's very close to everything! Restaurants, metro, bus stops, etc. Our room was a little run down, meaning the wallpaper had peeled away from the wall, but they had pinned it back to the wall. It also wasn't elevator accessible so we had to go up a set of stairs, then down the stairs, up 2 steps and then up a set of stairs. When you've walked 20,000+ steps, climbing stairs was the last thing we wanted to do. We also booked the room based on it having a breakfast included. The breakfast was a mini-muffin, croissant and a pouch of water. But at least it was delivered to your door every morning.

4

DALIA

2 dic 2024

·

Se alojó 3 noches

No dieron desayuno más que agua y dos panes

10

Juan

11 ago 2025

·

Se alojó 3 noches

La verdad del hotel está excelente calidad y precio, la comida, pues no comí mucho en el hotel, pero lo que hay ahí en el Lunch Coffee excelente, la cama perfecta

10

marylu

4 nov 2025

·

Se alojó 1 noche

La habitación limpia y cómoda, el personal muy amable, tienen una estación con café, agua, galletas y fruta disponible todo el día, además de la cercanía con la gran vía, plaza mayor, puerta del sol, etc. La habitación se obscurece por completo, lo que fue ideal para descansar

8

SOUKAINA

17 sept 2025

·

Se alojó 2 noches

The place is very well located, but the breakfast is not good.

10

Jonathan Uriel

18 abr 2025

·

Se alojó 2 noches

Bien ubicado, desayuno incluido, autoservicio de café, agua, jugos las 24 hrs, limpio, diario te dejan un snack diferente en la puerta de tu habitación

8

ANDREA

23 jun 2025

·

Se alojó 4 noches

Only thing to improve, it was only sweets for breakfast. Some savory options will be better

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Mes	Precio medio
enero	167 US$
febrero	144 US$
marzo	161 US$
abril	197 US$
mayo	205 US$
junio	205 US$
julio	138 US$
agosto	130 US$
septiembre	241 US$
octubre	219 US$
noviembre	175 US$
diciembre	173 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $202	19 $186	20 $242	21 $273	22 $440	23 $474	24 $463
25 $435	26 $334	27 $218	28 $182	29 $189	30 $278	31 $280

DO	LU	MA	MI	JU	VI	SA
1	2 $167	3 $221	4 $215	5 $213	6	7
8 $227	9 $147	10 $165	11 $192	12 $177	13 $266	14 $240
15 $167	16 $161	17 $145	18 $167	19 $154	20 $234	21 $277
22 $162	23 $171	24 $199	25 $185	26 $169	27 $248	28 $231
29 $130	30 $140

Hotel Plaza Mayor

Precios para Hotel Plaza Mayor

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación superior, vistas a la ciudad

Habitación doble, vistas al patio

Suite junior

Habitación individual, 1 cama individual, vistas al patio

Habitación con 2 camas individuales, 2 camas individuales, vistas al patio

Habitación familiar, planta baja

Habitación Premium

Reseñas de los huéspedes sobre Hotel Plaza Mayor

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio