The Star Hotel

Ideal hotel for a pre-cruise stay. A very old hotel with lots of little stairways, could do with a little bit of tlc but good location, clean, staff are lovely and breakfast was really good

Car park was poorly maintained

Great location for Guild Hall. Staff were very pleasant and helpful. It was a Friday and very noisy at night, probably ask for a room at rear next time.

Needed clean cheap room. Room clean, bed clean, end suite clean shower toilet sink. On surface all OK. But shower no hot water. Noise over night behind room in car park and occasionally in next room. Female partner checked in 6 hours before me and was asked for £25 deposit against damage. It was redicilous as this Hotel is in need of renovation. The breakfast was charged at different rate than advertise on Hotel.com however chose to have elsewhere but walking through empty breakfast room was impressed with fresh spread of usual English items. It's a shame this hotel does not have welcoming feel to it. With renovation to some parts a more welcoming attitude this hotel could be a cheaper alternative and would be successful. The female staff were courteous the male staff seemed to be indifferent. I won't be booking again have decided to hire car as I normally do. I wish them success.

Although we were shocked by the poor physical condition of our room (windows that were painted shut, yucky feeling carpet, and extremely low water pressure), the staff did comply with our request for a room on the top floor, which was large, private, and very quiet. Breakfast was excellent.