Emaar Royal Hotel Al Madina

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We had RO. Had the option to buy breakfast for 100 SARs however decided against it as previous experience with breakfast at this property was not good. There was a Jakarta restaurant in the vicinity.

The service is great.The staff members were nice.

There is a MAJOR ERROR in the electrical wiring in ALL rooms. The bright ceiling lights and the individual sockets and bedside lamps are on the same circuit so the bedside lamps won't work if the room lights are off. THE only independent socket was by the desk. Luckily I travel with an extension cable.

The room was quite cramped for a family. Was not happy with the overall cleanliness - it was nothing egregious but looking closely you could easily find areas which should have been wiped / cleaned better. Never been a fan of carpets in hotel rooms - a surefire way for the accumulation of dirt and grime build up over time - never walked without my sandals and made sure the kids did the same. Other issues were a non fully functioning telephone; which meant I was only able to receive calls from other members of the group I was travelling with staying in the same hotel but not being able to ever successfully call them. The safe lock was out of battery so was not able to make use of that again. Finally, bizarre electric wiring meant that in order to use most of the electric outlets in our room for charging our devices, we had to keep the light switch next to each one of them turned on! Otherwise, no charging our phones! Final black mark is the very average cuisine - really on the bland side - won't be appealing to South Asian tastes in particular. Now for some positives. The staff generally speaking were helpful and friendly. The lobby area was pleasant and nicely decorated. The location was excellent - very easy walk to the prophet's mosque with plentiful shops and restaurants close by. The beds were comfortable for sleeping.