Holiday Inn Birmingham North - Cannock by IHG

El aire acondicionado de la habitación no funcionaba y me decepcionó la poca atención que recibí por parte del personal, y que la única solución que me dieron fue poner un pequeño radiador para intentar calentar la habitación (cosa que no pasó). Estoy muy descontenta con el hotel y con la atención.

Clean room Helpful staff Buffet breakfast All good although hotel could do with a refurb as rooms are needing paint and refreshing

Basic, does the job

Didn’t stay as pulled up and didn’t feel safe. The hotel is used for migrants that were all stood outside making us feel intimidated

The building is tired, the area is tired and the rooms are just ok. But it was well located and suited my needs. But a special shout to the staff, they were amazing! So friendly and helpful - they made this stay stand out from others.