Mad Monkey Melbourne

CHRISTMAS AND NEW YEAR'S 2024/2025 Due to the holidays, there will be no check-in/out on December 24/25/26th and the 31st December and 1st January. Any bookings that contain a check in or check out on these days will be subject to immediate cancellation. - Cancellations within 24 hours and no shows will be charged a cancellation fee equal to one night stay. - If you cancel a Non-Refundable Rate you will still be charged the full amount of the booking, this can not be refunded or moved to a different date. - We do not accept guests under the age of 18 years old. - Dorm rooms are recommended for 18-35 year olds, if outside of this age range we would advise to book a private room for your own comfort. - Prices are quoted in AUD and are subject to change daily. - Valid credit card (in the guests name) and a valid passport are required upon check in. - If you have made a reservation through an (online) travel agency you must cancel or modify through the agency. - The following payment methods are accepted; cash, credit or debit cards (Visa and MasterCard only). We do not accept American Express. All credit or debit cards incur a 1% payment fee. - The guest will be responsible for any loss or damage caused at the hostel by guests or visitors of guests. - $20 fee will be charged for the loss or non-return of any keys to reception upon check out. - When booking multiple beds in a shared dorm, we cannot guarantee to put people on the same booking in the same room, however we will do our best. - Guests may not consume or store food and drinks in their rooms. Any alcohol or food found in the rooms will be removed. - Smoking is only permitted within the designated smoking areas. CHRISTMAS AND NEW YEAR’S: Due to the holidays, there will be no check-in/out on December 24/25/26th and the 31st December and 1st January. Any bookings that contain a check in or check out on these days will be subject to immediate cancellation.

CHRISTMAS AND NEW YEAR'S 2024/2025 Due to the holidays, there will be no check-in/out on December 24/25/26th and the 31st December and 1st January. Any bookings that contain a check in or check out on these days will be subject to immediate cancellation. - Cancellations within 24 hours and no shows will be charged a cancellation fee equal to one night stay. - If you cancel a Non-Refundable Rate you will still be charged the full amount of the booking, this can not be refunded or moved to a different date. - We do not accept guests under the age of 18 years old. - Dorm rooms are recommended for 18-35 year olds, if outside of this age range we would advise to book a private room for your own comfort. - Prices are quoted in AUD and are subject to change daily. - Valid credit card (in the guests name) and a valid passport are required upon check in. - If you have made a reservation through an (online) travel agency you must cancel or modify through the agency. - The following payment methods are accepted; cash, credit or debit cards (Visa and MasterCard only). We do not accept American Express. All credit or debit cards incur a 1% payment fee. - The guest will be responsible for any loss or damage caused at the hostel by guests or visitors of guests. - $20 fee will be charged for the loss or non-return of any keys to reception upon check out. - When booking multiple beds in a shared dorm, we cannot guarantee to put people on the same booking in the same room, however we will do our best. - Guests may not consume or store food and drinks in their rooms. Any alcohol or food found in the rooms will be removed. - Smoking is only permitted within the designated smoking areas. CHRISTMAS AND NEW YEAR’S 2026/2027 -- Due to the holidays, there will be no check-in/out on December 24/25/26th and the 31st December and 1st January. Any bookings that contain a check in or check out on these days will be subject to immediate cancellation.