Travel Inn New Castle Airport

Basic room.

The Lobby was unclean and the outside had hoses and stuff just piled up in the parking areas. Just not very pleasing to the eyes when arriving. When i checked in I was told to go to a room that was not yet cleaned. I returned to office and was told to go to another room that was also not cleaned. It took 3 try's to get to a cleaned room. WIFI was SO SLOW you could not use it. TV in room was small. The beds squeaked and the bedspreads had cigarette holes in them and they were super out-dated. The one good thing was the remodeled bathrooms. They were nice but the towels were so small and there was not any complimentary shampoo/conditioner. The fridge did not wok right. For $100 night it was not worth it.

no frills motel but cheap and easy to get to.

Loud road noise and loud people around motel, noisy at all times of the nice, out front and above our room. Also did not have hot water in the shower.

At first appearance we were more than skeptical. The property was under a massive renovation. I had learned this through recent reviews. But what i saw was a litte crazy and I'm in construction. Dumpster right at the entrance, furniture outside, furniture visible in rooms that was viewable. Upon checkin, which was very pleasant. Front desk was jammed in a small office as lobby is part of renovation. The desk clerk, who i am going to assume was possibly the owner, at least the manager was a very pleasant person. Gave us our keys and room location. At room location another red flag, just outside our room on the opposite side of the hallway was a bunch of old refrigerators, pile of wood studs and other debris. Still sketchy about things, we opened our room door. What we found was an extremely clean and updated room. Very modern looking, with a few minor exceptions, the old wooden framed mirror and outdated picture on the wall, but other than that the flooring, furniture, appliances were all very nice. The bathroom was the level of a much more expensive hotel. Walk in shower, vanity area were very nice. It was quiet and comfortable. Once interior is done, a coat of painton the exterior and it will be a much nicer place

GOOD VALUE. MOTEL UNDER EXTENSIVE REMODEL .OUR ROOM WAS ALREADY DONE. WAS QUIET WHILE WE WERE THERE

One of the nastiest places I’ve ever been. Felt like where hookers go to die. Cigarette burns in all the sheets and couch. Stale smell when you walk in. Bathroom straight disgusting. Broken tables and chairs and lights don’t work

Overall, a POSITIVE experience. I only dropped the facility ratings because they are remodeling, so there was furniture outside many rooms. We did not have a dresser in our room. It had NO impact on our stay. The staff was pleasant and accommodating. I told the front desk clerk we WILL BE BACK NEXT YEAR for the Dover NASCAR race. I am grateful that Expedia found us a room that met my needs! The hotel we stayed at for the previous 30 years was knocked down to make a parking lot for the New Castle Airport (Quality Inn Skyways).

The property can use an update

This was a bare bones hotel. It was good enough for an inexpensive stay for one night.

Pleasantly surprised. Clean, modern look

Quick check in and out, room was clean as well as the outside of property, the hotel attendant was friendly and was overall a good stay.

Was clean and comfortable

I always give motels a benefit of the doubt because you are opening the door to the outdoors, not a hallway. But I felt disgusted here. There was indications of bed bugs in the room that had been handled (bed bug stains on the wall and on the box spring cover and on the box spring itself). There was a sofa bed in the room that was caked with dust and dirt, so I'm guessing it hasn't been cleaned since the bed bugs were on the room. The box spring cubers are torn and useless and the mattress cover desperately needs replacing. From my experience...this place is ok in a pinch, but try to avoid until they update the rooms and thoroughly clean it. Room 140 was my room.

The room had roaches in it and the door lock was busted .this was bad experience

I hate stank bad never recommend staying there again

Inside the room wasn't clean enough, the door 🚪 there was a lot of dust on it , and the room doesn't smell good at all, , it was a very terrible experience

Floors were very dirty. You could see drips all over the floor and very stained in front of sink. Needs a good scrubbing.

It was noisy and had roaches.

This Travel Inn’s room I stayed is newly remodeled, beautifully and clean, price is good, like it.

The room was newly renovated and clean. Great price and value.

No closet or dresser to hang up my clothes. The breakfast was very limited. I feel I didn't get what I paid for.

Loud road noise and loud people around motel, noisy at all times of the nice, out front and above our room. Also did not have hot water in the shower.

At first appearance we were more than skeptical. The property was under a massive renovation. I had learned this through recent reviews. But what i saw was a litte crazy and I'm in construction. Dumpster right at the entrance, furniture outside, furniture visible in rooms that was viewable. Upon checkin, which was very pleasant. Front desk was jammed in a small office as lobby is part of renovation. The desk clerk, who i am going to assume was possibly the owner, at least the manager was a very pleasant person. Gave us our keys and room location. At room location another red flag, just outside our room on the opposite side of the hallway was a bunch of old refrigerators, pile of wood studs and other debris. Still sketchy about things, we opened our room door. What we found was an extremely clean and updated room. Very modern looking, with a few minor exceptions, the old wooden framed mirror and outdated picture on the wall, but other than that the flooring, furniture, appliances were all very nice. The bathroom was the level of a much more expensive hotel. Walk in shower, vanity area were very nice. It was quiet and comfortable. Once interior is done, a coat of painton the exterior and it will be a much nicer place

Very friendly. Rooms were older but very clean.

It was quiet in the story they don't have bathtubs

The best part of the room was the bathroom. It was remodeled, nice, and had a great flushing toilet. The room wasn't super special, but enough for a weekend stay and priced for my reason to be in Delaware.

Nice brand new room. Slept great. Front desk was professional.

Standard room. Nothing glamorous.

This was a bare bones hotel. It was good enough for an inexpensive stay for one night.

Quick check in and out, room was clean as well as the outside of property, the hotel attendant was friendly and was overall a good stay.

For a Budget hotel it was excellent. We had an accessible room which was very well planned out and modern. There were multiple usb ports which are useful. The staff are excellent. The Manager was really helpful and friendly, nothing was any trouble and other staff were very pleasant also. The grounds were cleaned daily and kept nice. Breakfast included with some hot items, more than adequate. I highly recommend if you are looking for a budget hotel in the area. No complaints.

⭐ 1 Star – Unprofessional Front Desk and Disturbing Room Condition Upon arrival at Travel Inn, I was immediately met with disrespect. The front desk agent rudely accused me of “stealing money” because I had my 2-year-old child with me, even though my reservation clearly stated children stay free. Instead of resolving the issue, he told me to “go stay somewhere else.” When I finally got to my room, I was shocked to see the peephole covered with toilet paper from the inside — very uncomfortable and concerning for safety. As someone who works for a Marriott property, I can confidently say this is not how guests should ever be treated. Completely unprofessional and unacceptable.

The Lobby was unclean and the outside had hoses and stuff just piled up in the parking areas. Just not very pleasing to the eyes when arriving. When i checked in I was told to go to a room that was not yet cleaned. I returned to office and was told to go to another room that was also not cleaned. It took 3 try's to get to a cleaned room. WIFI was SO SLOW you could not use it. TV in room was small. The beds squeaked and the bedspreads had cigarette holes in them and they were super out-dated. The one good thing was the remodeled bathrooms. They were nice but the towels were so small and there was not any complimentary shampoo/conditioner. The fridge did not wok right. For $100 night it was not worth it.

Always a great place to stay and great customer service!

Front desk clerk was extremely rude

Nice brand new room. Slept great. Front desk was professional.

Good service

Great staff

Front Office could not find my reservation after I provided confirmation that it was paid in full. Couldn’t check in on my wedding night

The man at the front desk was firm yet nice. Made me feel safe. I was in an upstairs unit with a well lit stairway. The bed was too firm for my liking and the metal frame was not my favorite. But for price and location it was more tan adequate.

Quiet and safe

no frills motel but cheap and easy to get to.

It's safe quiet and clean

Safe and quiet.

It's affordable, safe, and quiet.

Close to my destination. Clean

Quiet and safe

It was quite and safe; a good place to rest if driving through the state.

They were basic place for basic rate. Good for sleeping. Close to airport. Served its purpose for one night arriving on red eye. Front desk person was friendly.

For a Budget hotel it was excellent. We had an accessible room which was very well planned out and modern. There were multiple usb ports which are useful. The staff are excellent. The Manager was really helpful and friendly, nothing was any trouble and other staff were very pleasant also. The grounds were cleaned daily and kept nice. Breakfast included with some hot items, more than adequate. I highly recommend if you are looking for a budget hotel in the area. No complaints.

No closet or dresser to hang up my clothes. The breakfast was very limited. I feel I didn't get what I paid for.

Even though it doesn’t state that the property offers breakfast in the morning it does. They have continental breakfast Monday through Friday and hot breakfast during the weekends. It is not a big buffet with a lot of options, but they do offer it and it’s complementary.