Mandai Rainforest Resort by Banyan Tree
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From
344 US$
/ noche
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte, aquí tienes una piscina al aire libre y gimnasio abierto las 24 horas, entre muchas otras inst...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte, aquí tienes una piscina al aire libre y gimnasio abierto las 24 horas, entre muchas otras instalaciones. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás check-in exprés, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Singapur? En este complejo turístico tienes a tu disposición 465 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Come algo en Planter's Shed, uno de los 2 restaurantes de este complejo turístico, o simplemente llama al servicio de habitaciones con horario limitado. Qué mejor forma de acabar el día que con una bebida en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 06:00 a 10:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 338 habitaciones con aire acondicionado y minibar. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado está provisto de secadores de pelo y albornoces. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono.
Ubicación
Si decides alojarte en Mandai Rainforest Resort By Banyan Tree, te encontrarás en una fantástica zona de Singapur (Central Water Catchment), apenas te separarán cinco minutos en coche de Zoo de Singapur y Safari nocturno. Además, este complejo para familias se encuentra a 1 km de River Wonders y a 1,4 km de Mandai Bird Paradise.
Qué hay cerca
Safari nocturno(0.5 millas)
Mandai Bird Paradise(0.8 millas)
Rainforest Wild ASIA(1 millas)
Zoo de Singapur(0.1 millas)
River Wonders(0.6 millas)
Reserva natural de Bukit Timah(4.8 millas)
Complejo de cuarentena, inmigración y aduana Johor Bahru(6.6 millas)
Centro comercial R&F Mall(7.3 millas)
Parque Sembawang(7.7 millas)
Centro comercial KSL City(7.8 millas)
Centro comercial Plaza Pelangi(7.8 millas)
Control aduanero de Woodlands(8 millas)
Centro comercial Holiday Plaza(8.1 millas)
Komtar JBCC(8.1 millas)
Plaza de la ciudad de Johor Bahru(8.2 millas)
Singapur (XSP-Seletar)(11.8 millas)
Aeropuerto de Changi (SIN)(22.1 millas)
Aeropuerto Internacional de Senai (JHB)(40.6 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería
Ubicación
60 Mandai Lake Road, Central Water Catchment, Singapur
Safari nocturno (0.5 millas)
Mandai Bird Paradise (0.8 millas)
Rainforest Wild ASIA (1 millas)
Zoo de Singapur (0.1 millas)
River Wonders (0.6 millas)
Reserva natural de Bukit Timah (4.8 millas)
Opciones de habitación
8
Habitación, 1 cama de matrimonio grande (Rainforest)
1 Cama Doble Extragrande
Capacidad: 2
388 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación familiar (Retreat)
1 Cama Doble Extragrande
y 1 Litera
Capacidad: 2
463 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Suite (Sanctuary)
1 Cama Doble Extragrande
Capacidad: 2
592 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación, 1 cama de matrimonio grande (Sanctuary)
1 Cama Doble Extragrande
Capacidad: 2
388 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Casa en un árbol (Mandai)
1 Cama Doble Extragrande
Capacidad: 2
667 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Suite (Rainforest)
1 Cama Doble Extragrande
Capacidad: 2
592 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación familiar (Rainforest)
1 Cama Doble Extragrande
y 1 Litera
Capacidad: 2
474 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
3
Habitación, 1 cama de matrimonio grande (Retreat)
1 Cama Doble Extragrande
Capacidad: 2
366 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación con 1 cama doble o 2 individuales (Sanctuary)
2 Camas Dobles
Capacidad: 4
388 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación con 1 cama doble o 2 individuales (Rainforest)
2 Camas Dobles
Capacidad: 4
388 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación con 1 cama doble o 2 individuales (Retreat)
2 Camas Dobles
Capacidad: 4
388 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Casa Grand en un árbol (Mandai)
1 Cama Doble Extragrande
Capacidad: 2
678 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación familiar (Sanctuary)
1 Cama Doble Extragrande
y 1 Litera
Capacidad: 2
474 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Mandai Rainforest Resort by Banyan Tree
8.6
Fabuloso
Basado en 2557 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Mandai Rainforest Resort by Banyan Tree impresiona a muchos huéspedes con su entorno sereno e inmerso en la naturaleza, sus amplias habitaciones modernas y sus abundantes desayunos, aunque algunos problemas operativos, fallos de mantenimiento ocasionales y retrasos en el servicio moderan las expectativas, especialmente durante el registro de entrada y el servicio de habitaciones.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Mandai Rainforest Resort by Banyan Tree impresiona a muchos huéspedes con su entorno sereno e inmerso en la naturaleza, sus amplias habitaciones modernas y sus abundantes desayunos, aunque algunos problemas operativos, fallos de mantenimiento ocasionales y retrasos en el servicio moderan las expectativas, especialmente durante el registro de entrada y el servicio de habitaciones.
Las instalaciones, como la piscina en la azotea, el spa y el club infantil, son apreciadas, pero las tumbonas pueden ser escasas y la señalización dentro de la propiedad puede resultar confusa. La mayoría de los críticos opinan que las habitaciones y los espacios públicos están limpios, aunque algunos señalan deficiencias o un desgaste prematuro. La ubicación es excelente para los parques de vida silvestre, pero está lejos del centro de la ciudad y puede ser complicado encontrar taxis o indicaciones. Espere una estancia tranquila, centrada en la naturaleza y con toques de lujo, pero con algunos problemas iniciales.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes elogian la piscina en la azotea, el spa y el club infantil, así como las características ecológicas, como las estaciones de recarga. Los inconvenientes incluyen la escasez de tumbonas o sombra junto a la piscina y una señalización poco clara para orientarse.
Reseñas de huéspedes relacionadas
10
Tin Oi
2 ago 2025
·
Se alojó 2 noches
Lots of eco-friendly facilities
Lots of eco-friendly facilities
8
Melissa
29 ago 2025
·
Se alojó 8 noches
For a 1st time visit to Singapore, this was THE resort to stay in. It is away from the downtown area, which is a little of a pain if you want walkable to the main attractions, but the serene landscape and the frogs at night make for a relaxing stay. Waking up to the birds chirping was amazing. Our stay included breakfast which was amazing. Not only a wide variety of foods, but a fresh juice bar, juicer to make your own juice and a champagne bar for you to make your own mimosas. Rooms were spacious amd cleaning people were very good at turn down service and replenising/cleaning each day. There were a few issues during our stay but everything was handled in a professional manner. We had to wait to check in to our room, they brought us to the dining area to have tea while we waited. Window shade was stuck so was unable to close during our 1st night, they fixed the following day while we were at breakfast. Another thing to note is that the resort had reusable water bottles in the room to use, along with a water filling station in the room, as well as every floor. Only negative is that because the resort is so new, taxi have no idea where to go or how to get here. Overall will definitely recommend to everyone and stay again.
For a 1st time visit to Singapore, this was THE resort to stay in. It is away from the downtown area, which is a little of a pain if you want walkable to the main attractions, but the serene landscape and the frogs at night make for a relaxing stay. Waking up to the birds chirping was amazing. Our stay included breakfast which was amazing. Not only a wide variety of foods, but a fresh juice bar, juicer to make your own juice and a champagne bar for you to make your own mimosas. Rooms were spacious amd cleaning people were very good at turn down service and replenising/cleaning each day. There were a few issues during our stay but everything was handled in a professional manner. We had to wait to check in to our room, they brought us to the dining area to have tea while we waited. Window shade was stuck so was unable to close during our 1st night, they fixed the following day while we were at breakfast. Another thing to note is that the resort had reusable water bottles in the room to use, along with a water filling station in the room, as well as every floor. Only negative is that because the resort is so new, taxi have no idea where to go or how to get here. Overall will definitely recommend to everyone and stay again.
10
Douglas
12 jul 2025
·
Se alojó 2 noches
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
10
Candy
10 nov 2025
·
Se alojó 1 noche
Stayed here to celebrate my son’s birthday. Immaculate service, excellent amenities and facilities made this a comfortable stay. We had a pleasant surprise when we entered the room to find a birthday cake prepared for my boy. Highly recommended.
Stayed here to celebrate my son’s birthday. Immaculate service, excellent amenities and facilities made this a comfortable stay. We had a pleasant surprise when we entered the room to find a birthday cake prepared for my boy. Highly recommended.
10
Yu Ling Cheryl
5 sept 2025
·
Se alojó 2 noches
Hotel facilities were good. Service was great. No clothes hook in the bathroom
Hotel facilities were good. Service was great. No clothes hook in the bathroom
10
Sjur Henrik
24 nov 2025
·
Se alojó 1 noche
As close to living in the nature as possible in Singapore. Peaceful and exeptional service. The rooftop farsen and pool is our favorite
As close to living in the nature as possible in Singapore. Peaceful and exeptional service. The rooftop farsen and pool is our favorite
8
Timothy
1 ene 2026
·
Se alojó 3 noches
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
8
Chun Ting
25 sept 2025
·
Se alojó 1 noche
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
10
Serah
9 nov 2025
·
Se alojó 1 noche
호수 뷰 객실로 했는데 아주 만족스러웠어요. 힐링 그자체. 방도 깔끔하고 중간중간 청소도 해주시고 어메니티도 충분해요. 생일예약이라니 풀사이즈 케이크도 준비해주셨어요. 케이크가 너무 커서 다 못먹었다고 말하니 집으로 돌아갈때 테이크아웃까지 해주심. 감동! 수영장은 베드가 몇개 없어서 눈치싸움 심하고 그늘도 거의 없어서 베드 못잡으면 오래 이용이 좀 힘들어요ㅠ 저희는 베드를 잡아서 다행히 세시간 정도 잘 놀았어요. 사진찍기 너무 좋고 풀바 음식도 만족스러웠어요. 리조트 건물 자체도 예쁘고 반얀트리 스파도 대만족. 리조트 내나 동물원 근처로 산책길도 잘 되어있어요. 동물원 쪽으로 나가시면 식당도 많아요. 조식당도 샴페인 무제한에 음식도 맛있어요. 김치는 달달한 김치찌개 맛..에 떡볶이는 간장이 왕창 들어가서 너무 짜서 다 남겼지만.. 다른 음식들은 다 맛있게 먹었어요. 특히 휴롬같은 쥬서가 있어서 생과일 주스를 마음껏 만들어 먹을 수 있어서 너무 좋았어요.
호수 뷰 객실로 했는데 아주 만족스러웠어요. 힐링 그자체. 방도 깔끔하고 중간중간 청소도 해주시고 어메니티도 충분해요. 생일예약이라니 풀사이즈 케이크도 준비해주셨어요. 케이크가 너무 커서 다 못먹었다고 말하니 집으로 돌아갈때 테이크아웃까지 해주심. 감동! 수영장은 베드가 몇개 없어서 눈치싸움 심하고 그늘도 거의 없어서 베드 못잡으면 오래 이용이 좀 힘들어요ㅠ 저희는 베드를 잡아서 다행히 세시간 정도 잘 놀았어요. 사진찍기 너무 좋고 풀바 음식도 만족스러웠어요. 리조트 건물 자체도 예쁘고 반얀트리 스파도 대만족. 리조트 내나 동물원 근처로 산책길도 잘 되어있어요. 동물원 쪽으로 나가시면 식당도 많아요. 조식당도 샴페인 무제한에 음식도 맛있어요. 김치는 달달한 김치찌개 맛..에 떡볶이는 간장이 왕창 들어가서 너무 짜서 다 남겼지만.. 다른 음식들은 다 맛있게 먹었어요. 특히 휴롬같은 쥬서가 있어서 생과일 주스를 마음껏 만들어 먹을 수 있어서 너무 좋았어요.
8
Viet Quoc
27 may 2025
·
Se alojó 1 noche
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La mayoría de los críticos describen las habitaciones y los terrenos como muy limpios y bien cuidados. Algunos informan de deficiencias, como una habitación sin limpiar, ventanas sucias o un desgaste prematuro.
Reseñas de huéspedes relacionadas
8
LIKWEI VICENTE
16 ago 2025
·
Se alojó 2 noches
Enjoy my stay here in the nature, and it is easy access to the attractions like zoo, bird park, etc. But the negative part of it: heard from the staff that this hotel was officially launched in April 2925, but I already started to see wear and tear everywhere. Light bulb on top of the basin in my room was out and was not replaced which I consider this as a neglect that should be noticed before the guest pointed it out.
Enjoy my stay here in the nature, and it is easy access to the attractions like zoo, bird park, etc. But the negative part of it: heard from the staff that this hotel was officially launched in April 2925, but I already started to see wear and tear everywhere. Light bulb on top of the basin in my room was out and was not replaced which I consider this as a neglect that should be noticed before the guest pointed it out.
10
Daniel
18 ago 2025
·
Se alojó 3 noches
Had a good stay. Clean rooms and beautiful view.
Had a good stay. Clean rooms and beautiful view.
10
kentaro
15 nov 2025
·
Se alojó 1 noche
客室はとても綺麗で、スタッフの対応も非常に丁寧でした。 また来たいと思います。
客室はとても綺麗で、スタッフの対応も非常に丁寧でした。 また来たいと思います。
10
Alexander
27 dic 2025
·
Se alojó 1 noche
Very clean rooms and great buffet so close to the zoo for all the attentions
Very clean rooms and great buffet so close to the zoo for all the attentions
10
Luis
31 oct 2025
·
Se alojó 1 noche
Friendly staff, impressive surroundings and impeccable upkeep
Friendly staff, impressive surroundings and impeccable upkeep
10
Hui
28 sept 2025
·
Se alojó 1 noche
Staff are helpful and polite. Rooms are clean and nice.
Staff are helpful and polite. Rooms are clean and nice.
2
MAN SIN
4 abr 2025
·
Se alojó 1 noche
酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
6
Ching Wei
12 oct 2025
·
Se alojó 1 noche
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
10
Celeryna
3 ene 2026
·
Se alojó 2 noches
Clean room, amenities
Clean room, amenities
10
Ke Wei
8 may 2025
·
Se alojó 1 noche
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas, amplias y cómodas, muchas con vistas tranquilas al embalse o al lago. Algunos señalan un aislamiento acústico deficiente, defectos ocasionales o un aire acondicionado débil, y que las vistas pueden variar según la asignación.
Reseñas de huéspedes relacionadas
6
Bo
30 ago 2025
·
Se alojó 1 noche
The services of the staff are exceptional, however, there are areas of disappointments such as the poor sound proofing doors (we could hear the hitting of far construction, people talking along corridor and dragging of luggages...) The so-tech appeared touch screen in room control panel hangs easily (seems like a design issue or lack of rams?) The night light (blue) of the switch is very bright and maybe there us option to off that too but i m not aware. Given this resort is rather new, it just feel insufficient thoughts were put in to create customer experience particularly this carries a banyan tree brand.
The services of the staff are exceptional, however, there are areas of disappointments such as the poor sound proofing doors (we could hear the hitting of far construction, people talking along corridor and dragging of luggages...) The so-tech appeared touch screen in room control panel hangs easily (seems like a design issue or lack of rams?) The night light (blue) of the switch is very bright and maybe there us option to off that too but i m not aware. Given this resort is rather new, it just feel insufficient thoughts were put in to create customer experience particularly this carries a banyan tree brand.
10
Richmond
5 dic 2025
·
Se alojó 1 noche
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
10
Nur Hisham
26 ene 2026
·
Se alojó 1 noche
The resorts is beautiful. The room is so cosy & comforting. The staff & service was impeccable.
The resorts is beautiful. The room is so cosy & comforting. The staff & service was impeccable.
8
Joo Leng
22 oct 2025
·
Se alojó 1 noche
Some defects in the room, fan not working, bath gel container cannot pump even after tell staff about it.
Some defects in the room, fan not working, bath gel container cannot pump even after tell staff about it.
8
Jenn
12 may 2025
·
Se alojó 1 noche
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
8
Timothy
1 ene 2026
·
Se alojó 3 noches
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
10
Tomoyuki
24 ago 2025
·
Se alojó 2 noches
Amazing lake view!
Amazing lake view!
8
Chun Ting
25 sept 2025
·
Se alojó 1 noche
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
6
Fahmy
10 jun 2025
·
Se alojó 1 noche
1. No specialty for higher range room category 2. Late check-in 3. U’ll have nice view room if u’re lucky 4. The air-con temperature just don’t suit Singapore Weather. Having it at min 22 degree is a terrible idea coz the fan is just not strong enough to cool the room down during super hot weather. 5. Shoutout to staff name Riyan for making my stay there better as he uphold 5 star customer service standards and trying his level best to turn an angry customer to one that might return there again 6. Love that the hotel is surrounded by nature with lovely view of the river 7. Complimentary birthday cake not delivered… well it’s called complimentary by the hotel so u can’t really expect it somehow. U can expect not to receive it tho so not to feel disappointed… I must say overall their view is love just don’t expect service so much (except from a certain no. Of stafd like Riyan), and for those who perspires alot this hotel will not gonna make u any ‘cooler’ when u need one
1. No specialty for higher range room category 2. Late check-in 3. U’ll have nice view room if u’re lucky 4. The air-con temperature just don’t suit Singapore Weather. Having it at min 22 degree is a terrible idea coz the fan is just not strong enough to cool the room down during super hot weather. 5. Shoutout to staff name Riyan for making my stay there better as he uphold 5 star customer service standards and trying his level best to turn an angry customer to one that might return there again 6. Love that the hotel is surrounded by nature with lovely view of the river 7. Complimentary birthday cake not delivered… well it’s called complimentary by the hotel so u can’t really expect it somehow. U can expect not to receive it tho so not to feel disappointed… I must say overall their view is love just don’t expect service so much (except from a certain no. Of stafd like Riyan), and for those who perspires alot this hotel will not gonna make u any ‘cooler’ when u need one
10
Ke Wei
8 may 2025
·
Se alojó 1 noche
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es descrito ampliamente como amable y atento, con detalles considerados. Sin embargo, los problemas recurrentes incluyen registros de entrada confusos o retrasados, servicio de habitaciones y limpieza lentos, y una falta de seguimiento constante.
Reseñas de huéspedes relacionadas
10
Richmond
5 dic 2025
·
Se alojó 1 noche
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
2
Asiem
18 jul 2025
·
Se alojó 1 noche
We arrived at 1130 pm and our room was not ready also. Or rather we were given an "upgrade" which had only one bed for our whole family of four and it took 20 minutes wait to get our original double bed room
We arrived at 1130 pm and our room was not ready also. Or rather we were given an "upgrade" which had only one bed for our whole family of four and it took 20 minutes wait to get our original double bed room
10
Paul
20 dic 2025
·
Se alojó 2 noches
What an incredible place to stay! From the moment we arrived, to leaving, the staff could not do enough for you! And the room we had was just mind blowing
What an incredible place to stay! From the moment we arrived, to leaving, the staff could not do enough for you! And the room we had was just mind blowing
8
Hao Ming
31 may 2025
·
Se alojó 1 noche
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
10
Lilia
15 nov 2025
·
Se alojó 1 noche
Very clean and well-organised. Staff are very helpful, friendly and knowledgeable of the place. The staff we encounter was Zikry. He make sure that we find the place we wanted to explore. He not only pointed it but guided us until we are in the familiar area. He deserves a lot of 👏👏👏👏👏👏👏👏👏👏👏👏❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🙏🙏🙏🙏🙏🙏🙏🙏
Very clean and well-organised. Staff are very helpful, friendly and knowledgeable of the place. The staff we encounter was Zikry. He make sure that we find the place we wanted to explore. He not only pointed it but guided us until we are in the familiar area. He deserves a lot of 👏👏👏👏👏👏👏👏👏👏👏👏❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🙏🙏🙏🙏🙏🙏🙏🙏
10
Sapiesi
27 may 2025
·
Se alojó 5 noches
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
8
Timothy
1 ene 2026
·
Se alojó 3 noches
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
8
Viet Quoc
27 may 2025
·
Se alojó 1 noche
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
2
Iris
9 jun 2025
·
Se alojó 2 noches
Choose this property if you do not require any services especially in terms of house keeping or in-room dining services. There is a lack of processes and communication between the front desk, telephone operator, house-keeping and in-room dining. What is worse is that the manager on duty offered to make up for our unpleasant experiences, which isn’t conveyed appropriately to the staff which ultimately resulted in house keeping barging into our room after knocking for 4-5 times, demanding that we check out since it is past check out timing. The level of service we got is not even comparable to 3-star developments. Please do better, Bayan Tree, be it resort or not.
Choose this property if you do not require any services especially in terms of house keeping or in-room dining services. There is a lack of processes and communication between the front desk, telephone operator, house-keeping and in-room dining. What is worse is that the manager on duty offered to make up for our unpleasant experiences, which isn’t conveyed appropriately to the staff which ultimately resulted in house keeping barging into our room after knocking for 4-5 times, demanding that we check out since it is past check out timing. The level of service we got is not even comparable to 3-star developments. Please do better, Bayan Tree, be it resort or not.
6
Juliana
10 nov 2025
·
Se alojó 1 noche
The place is nice and staff pleasant but they seem to be terribly understaffed.
The place is nice and staff pleasant but they seem to be terribly understaffed.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Excelente para los parques de vida silvestre de Mandai, con acceso a pie y un servicio de transporte a las atracciones cercanas. Está lejos del centro de la ciudad y algunos huéspedes se enfrentaron a problemas con los taxis o la orientación, y a precios más altos de la comida en la zona.
Reseñas de huéspedes relacionadas
10
Tan
12 nov 2025
·
Se alojó 1 noche
Clean, spacious & comfy bed. Staff are friendly and helpful. Breakfast is great! The environment is quiet, relaxing, peaceful, serene, surrounded by greenery, water, nature & fresh air. Moving about the resort, feeling so at home..
Clean, spacious & comfy bed. Staff are friendly and helpful. Breakfast is great! The environment is quiet, relaxing, peaceful, serene, surrounded by greenery, water, nature & fresh air. Moving about the resort, feeling so at home..
10
Salman
26 ago 2025
·
Se alojó 2 noches
Amazing resort to relax and be with Nature
Amazing resort to relax and be with Nature
8
Melissa
29 ago 2025
·
Se alojó 8 noches
For a 1st time visit to Singapore, this was THE resort to stay in. It is away from the downtown area, which is a little of a pain if you want walkable to the main attractions, but the serene landscape and the frogs at night make for a relaxing stay. Waking up to the birds chirping was amazing. Our stay included breakfast which was amazing. Not only a wide variety of foods, but a fresh juice bar, juicer to make your own juice and a champagne bar for you to make your own mimosas. Rooms were spacious amd cleaning people were very good at turn down service and replenising/cleaning each day. There were a few issues during our stay but everything was handled in a professional manner. We had to wait to check in to our room, they brought us to the dining area to have tea while we waited. Window shade was stuck so was unable to close during our 1st night, they fixed the following day while we were at breakfast. Another thing to note is that the resort had reusable water bottles in the room to use, along with a water filling station in the room, as well as every floor. Only negative is that because the resort is so new, taxi have no idea where to go or how to get here. Overall will definitely recommend to everyone and stay again.
For a 1st time visit to Singapore, this was THE resort to stay in. It is away from the downtown area, which is a little of a pain if you want walkable to the main attractions, but the serene landscape and the frogs at night make for a relaxing stay. Waking up to the birds chirping was amazing. Our stay included breakfast which was amazing. Not only a wide variety of foods, but a fresh juice bar, juicer to make your own juice and a champagne bar for you to make your own mimosas. Rooms were spacious amd cleaning people were very good at turn down service and replenising/cleaning each day. There were a few issues during our stay but everything was handled in a professional manner. We had to wait to check in to our room, they brought us to the dining area to have tea while we waited. Window shade was stuck so was unable to close during our 1st night, they fixed the following day while we were at breakfast. Another thing to note is that the resort had reusable water bottles in the room to use, along with a water filling station in the room, as well as every floor. Only negative is that because the resort is so new, taxi have no idea where to go or how to get here. Overall will definitely recommend to everyone and stay again.
10
Richmond
5 dic 2025
·
Se alojó 1 noche
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
10
Jeanette
28 jun 2025
·
Se alojó 2 noches
Great place for family with children. Easy access to zoo, night safari etc Plenty of food options
Great place for family with children. Easy access to zoo, night safari etc Plenty of food options
10
Hao Ming
23 abr 2025
·
Se alojó 1 noche
Unique setting among the wildlife parks (nearer to the Zoo and Night Safari), still very new and can feel the team is still getting into the groove of things, minor hiccups here and there but no major issues. Overall an enjoyable experience.
Unique setting among the wildlife parks (nearer to the Zoo and Night Safari), still very new and can feel the team is still getting into the groove of things, minor hiccups here and there but no major issues. Overall an enjoyable experience.
10
Aaron
18 oct 2025
·
Se alojó 1 noche
Pleasant stay, great if you are going night safari. Room was spacious and clean. Breakfast buffet was decent. Overall would recommend
Pleasant stay, great if you are going night safari. Room was spacious and clean. Breakfast buffet was decent. Overall would recommend
10
JIMMY
21 oct 2025
·
Se alojó 3 noches
Excellent stay at Mandai resort within walking distance to three of the parks and shuttle bus to the other two.
Excellent stay at Mandai resort within walking distance to three of the parks and shuttle bus to the other two.
10
Qing Feng
25 may 2025
·
Se alojó 1 noche
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
6
Ching Wei
12 oct 2025
·
Se alojó 1 noche
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es lo más destacado para muchos, con buena variedad y champán ilimitado. El resto de la oferta gastronómica es variable, con algunos platos fríos o mediocres y un servicio de habitaciones lento, aunque el bar de la piscina recibe comentarios positivos.
Reseñas de huéspedes relacionadas
10
Douglas
12 jul 2025
·
Se alojó 2 noches
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
8
Jenn
12 may 2025
·
Se alojó 1 noche
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
10
Jane
30 sept 2025
·
Se alojó 2 noches
Wonderful, new hotel located in a beautiful area, we enjoyed their buffet food, and incredible grounds and room. Highly recommend!!!
Wonderful, new hotel located in a beautiful area, we enjoyed their buffet food, and incredible grounds and room. Highly recommend!!!
10
Alexander
27 dic 2025
·
Se alojó 1 noche
Very clean rooms and great buffet so close to the zoo for all the attentions
Very clean rooms and great buffet so close to the zoo for all the attentions
8
Chun Ting
25 sept 2025
·
Se alojó 1 noche
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
8
Noel
28 ago 2025
·
Se alojó 1 noche
Breakfast normal, some dishes such as Porridge is not Hot at all, bacon, ham and sunshine egg is Cold. Quite disappointed. Overall present stay. Staffs are friendly and helpful. We are very enjoy the freshest and peaceful environment.
Breakfast normal, some dishes such as Porridge is not Hot at all, bacon, ham and sunshine egg is Cold. Quite disappointed. Overall present stay. Staffs are friendly and helpful. We are very enjoy the freshest and peaceful environment.
10
Serah
9 nov 2025
·
Se alojó 1 noche
호수 뷰 객실로 했는데 아주 만족스러웠어요. 힐링 그자체. 방도 깔끔하고 중간중간 청소도 해주시고 어메니티도 충분해요. 생일예약이라니 풀사이즈 케이크도 준비해주셨어요. 케이크가 너무 커서 다 못먹었다고 말하니 집으로 돌아갈때 테이크아웃까지 해주심. 감동! 수영장은 베드가 몇개 없어서 눈치싸움 심하고 그늘도 거의 없어서 베드 못잡으면 오래 이용이 좀 힘들어요ㅠ 저희는 베드를 잡아서 다행히 세시간 정도 잘 놀았어요. 사진찍기 너무 좋고 풀바 음식도 만족스러웠어요. 리조트 건물 자체도 예쁘고 반얀트리 스파도 대만족. 리조트 내나 동물원 근처로 산책길도 잘 되어있어요. 동물원 쪽으로 나가시면 식당도 많아요. 조식당도 샴페인 무제한에 음식도 맛있어요. 김치는 달달한 김치찌개 맛..에 떡볶이는 간장이 왕창 들어가서 너무 짜서 다 남겼지만.. 다른 음식들은 다 맛있게 먹었어요. 특히 휴롬같은 쥬서가 있어서 생과일 주스를 마음껏 만들어 먹을 수 있어서 너무 좋았어요.
호수 뷰 객실로 했는데 아주 만족스러웠어요. 힐링 그자체. 방도 깔끔하고 중간중간 청소도 해주시고 어메니티도 충분해요. 생일예약이라니 풀사이즈 케이크도 준비해주셨어요. 케이크가 너무 커서 다 못먹었다고 말하니 집으로 돌아갈때 테이크아웃까지 해주심. 감동! 수영장은 베드가 몇개 없어서 눈치싸움 심하고 그늘도 거의 없어서 베드 못잡으면 오래 이용이 좀 힘들어요ㅠ 저희는 베드를 잡아서 다행히 세시간 정도 잘 놀았어요. 사진찍기 너무 좋고 풀바 음식도 만족스러웠어요. 리조트 건물 자체도 예쁘고 반얀트리 스파도 대만족. 리조트 내나 동물원 근처로 산책길도 잘 되어있어요. 동물원 쪽으로 나가시면 식당도 많아요. 조식당도 샴페인 무제한에 음식도 맛있어요. 김치는 달달한 김치찌개 맛..에 떡볶이는 간장이 왕창 들어가서 너무 짜서 다 남겼지만.. 다른 음식들은 다 맛있게 먹었어요. 특히 휴롬같은 쥬서가 있어서 생과일 주스를 마음껏 만들어 먹을 수 있어서 너무 좋았어요.
10
Yihua
15 oct 2025
·
Se alojó 1 noche
Free flow champagne for breakfast
Free flow champagne for breakfast
6
Ching Wei
12 oct 2025
·
Se alojó 1 noche
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
10
??(Maya Ogasawara)
21 oct 2025
·
Se alojó 1 noche
Breakfast was amazing. Great variety and taste. Room was also beautiful.
Breakfast was amazing. Great variety and taste. Room was also beautiful.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
FangHao
hace 3 semanas
·
Se alojó 1 noche
New hotels, with great design and facility but too many tourists that impact the dining experience.
New hotels, with great design and facility but too many tourists that impact the dining experience.
10
Clare
16 sept 2026
·
Se alojó 8 noches
Very nice place to stay for vacation!
Very nice place to stay for vacation!
10
JUI NING
14 sept 2026
·
Se alojó 1 noche
非常值得推薦，離動物園很近，吃東西也很方便。房間很新又很乾淨
非常值得推薦，離動物園很近，吃東西也很方便。房間很新又很乾淨
10
Kim
12 sept 2026
·
Se alojó 1 noche
Beautiful resort with walking areas, proximity to zoo, spacious room with incredible rain forest view.
Beautiful resort with walking areas, proximity to zoo, spacious room with incredible rain forest view.
10
Kevin
11 sept 2026
·
Se alojó 1 noche
My family and I like this resort, we come back often. I remember there were empty bottle provided for me to refill waters. Somehow this time not provided anymore. And the Laksa from the Buffet is not there anymore, my daughter likes it a lot, so its sad that she can not have it during our stay this time. Hope it can come back! 😁
My family and I like this resort, we come back often. I remember there were empty bottle provided for me to refill waters. Somehow this time not provided anymore. And the Laksa from the Buffet is not there anymore, my daughter likes it a lot, so its sad that she can not have it during our stay this time. Hope it can come back! 😁
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 15:00 a 23:30
Antes de la(s) 12:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
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¿Cuánto suelen costar las habitaciones en Mandai Rainforest Resort by Banyan Tree en Singapur?
En Mandai Rainforest Resort by Banyan Tree en Singapur, durante los próximos 60–90 días, las tarifas de las habitaciones suelen rondar los 415 US$ por noche para dos huéspedes, con precios que oscilan entre 312 US$ y 645 US$ en las fechas de máxima demanda.
¿Qué atracciones y qué tipo de estancia puedo esperar cerca de Mandai Rainforest Resort by Banyan Tree en Singapur?
Mandai Rainforest Resort by Banyan Tree en Singapur está a pocos pasos de lugares de interés relacionados con la fauna, como el Night Safari, el Zoo de Singapur y el Mandai Bird Paradise, lo que lo convierte en un lugar ideal para familias y amantes de la naturaleza. El establecimiento ofrece una experiencia de lujo y orientada al spa, a la vez que le mantiene cerca de las principales atracciones de fauna de la zona.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-17: 634.4027971313477USD
- 2026-10-18: 405.60155000000003USD
- 2026-10-19: 380.88345000000004USD
- 2026-10-20: 328.4478021575928USD
- 2026-10-21: 324.70595000000003USD
- 2026-10-22: 324.70595000000003USD
- 2026-10-23: 531.4859188659668USD
- 2026-10-24: 514.4343126419068USD
- 2026-10-25: 325.8295USD
- 2026-10-26: 324.70595000000003USD
- 2026-10-27: 337.065USD
- 2026-10-28: 326.95305USD
- 2026-10-29: 326.95305USD
- 2026-10-30: 423.60115153656005USD
- 2026-10-31: 400.8524871109009USD
- 2026-11-01: 321.3353USD
- 2026-11-02: 322.45885000000004USD
- 2026-11-03: 321.3353USD
- 2026-11-04: 321.3353USD
- 2026-11-05: 321.3353USD
- 2026-11-06: 383.13055USD
- 2026-11-07: 420.20770000000005USD
- 2026-11-08: 458.40840000000003USD
- 2026-11-09: 321.3353USD
- 2026-11-10: 324.70595000000003USD
- 2026-11-11: 321.3353USD
- 2026-11-12: 321.3353USD
- 2026-11-13: 390.9954USD
- 2026-11-14: 389.87185USD
- 2026-11-15: 344.92985USD
- 2026-11-16: 344.92985USD
- 2026-11-17: 346.54097571411137USD
- 2026-11-18: 357.2037628341675USD
- 2026-11-19: 346.54097571411137USD
- 2026-11-20: 347.17695000000003USD
- 2026-11-21: 400.0174708404541USD
- 2026-11-22: 321.3353USD
- 2026-11-23: 321.2168348739624USD
- 2026-11-24: 322.09073376464846USD
- 2026-11-25: 321.3353USD
- 2026-11-26: 324.70595000000003USD
- 2026-11-27: 375.26570000000004USD
- 2026-11-28: 414.33001248321534USD
- 2026-11-29: 321.3353USD
- 2026-11-30: 321.3353USD
- 2026-12-01: 321.38440045166016USD
- 2026-12-02: 331.8796219940186USD
- 2026-12-03: 330.56683638458253USD
- 2026-12-04: 392.11895000000004USD
- 2026-12-05: 396.61315USD
- 2026-12-06: 320.6780671386719USD
- 2026-12-07: 319.9717338256836USD
- 2026-12-08: 319.08820000000003USD
- 2026-12-09: 321.3353USD
- 2026-12-10: 324.70595000000003USD
- 2026-12-11: 400.0174708404541USD
- 2026-12-12: 396.61315USD
- 2026-12-13: 378.1194237365723USD
- 2026-12-14: 320.6780671386719USD
- 2026-12-15: 330.32370000000003USD
- 2026-12-16: 326.95305USD
- 2026-12-17: 446.04935USD
Los huéspedes que tengan previsto llegar fuera del horario habitual de entrada recibirán un correo electrónico con las instrucciones correspondientes. El personal de recepción les estará esperando a su llegada al alojamiento. Durante el registro de entrada, el titular deberá presentar la tarjeta usada para reservar y un documento de identidad oficial con fotografía a su nombre. Cualquier otra gestión habrá de coordinarse con el alojamiento antes de la llegada. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 07:00 a 19:00.
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Desayuno tipo bufé: 62 SGD por persona (precio aproximado)
- Cama adicional: 180.0 SGD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Ciclismo
Billares
Zona de juegos
Senderismo
Piscina al aire libre
Pool (Infinity)
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Parking Onsite
Internet
WiFi gratuito