Wingate by Wyndham Augusta Fort Eisenhower

I was overall expecting more from this hotel. Everything was just ok. A few examples of where I was expecting more: - The hot tub is "closed for covid". - the hot breakfast only had 1/2 of the stuff out (2 bagels, the pancake machine not working, nothing in the hot soup/oatmeal/gravy container, no hot tea or decaf coffee. - The TV didn't work in our first room. -The container of shampoo was mostly empty (clearly used) in the second room.

The television did not eork in my room for the first 2 days. When i tried to eat the complementary breakfast, the scrambled eggs were very cold. On the 2nd day, a pipe burst and my daughter and I were relocated the hotel next door. At that hotel, there were very load, annoying noises coming from the area above us.

They were doing construction/updates, should have received a discount

The tv in my room did not work when I first checked in. I went downstairs for the complementary breakfast and everything was cold. After the second night a pipe burst and we were relocated to a neighboring hotel. We were on the first floor and it sounded like someone was running around and/ or working out above us the entire time.

We had some issues with our stay...the air conditioning was not working100%, the hair dryer broke, broken ice machine and the TV had no sound...however, when each problem was brought to Priya's attention, the problem was looked into and corrected in almost no time...except for the air conditioning, but I would still stay here again.

I guess Wyndham has ZERO standards for its properties. Other than the bed being relatively comfortable this is what you can expect. #1 I entered my room and it was 92 degrees. and that was recorded with a digital thermometer. It also reeked of some despite it being a "non smoking hotel". When I complained to the front desk it was "that is impossible". It took over 8 hours to cool the room to 70 degrees. #2 the breakfast bar, and I use that term very loosley" should have a sign saying "eat at your own risk! It consisted of an urn of horrible stale coffee. a tray of egg like stuff, 4 little boxes of cereal (2 of which were opened. No Fruit, and a few packets of grits. What a joke. #3 the ice amkers on the 2nd and 3rd floor were turned off so you you had to go to the lobby to get ice. #4 There were hardly any TV channels. No ESPN, No movies. #5 The chair in the room was broken and the sofa should have been tossed years ago. # 6 I asked the front desk if there was any hot water to make tea. NO. #7. you better have a sleep mask because The amount of light coming in the room is crazy.

They were doing construction on the 2nd floor where I was staying. The room was not very clean. Also had problems with my key working. The keycard thing on the door would register my key sometimes so I would have to go downstairs & have them rescan my room keys.

The hotel was ok for such a short notice, Hotel needs a good cleaning, the hallways had a strong unpleasant smell, but the next day was much better,i still fabreeze the hallways, vending machine was not working properly, but overall the area was quite.

Absolutely Horrendous – This Hotel Should Be Shut Down Immediately! This so-called “hotel” is nothing more than a hazardous construction site disguised as a place of lodging. It is beyond comprehension how management has the audacity to keep this establishment open while it is in the middle of a full-blown renovation. From 6:00 AM to 9:00 PM, guests are bombarded with the deafening sounds of construction—drilling, hammering, and shouting workers—all while trying to relax or sleep. The entire place reeks of toxic paint and dust, making it an outright health hazard. To make matters worse, I was assigned a room on a floor that was completely under construction. The dust coated everything, and the air was thick with fumes that made it nearly impossible to breathe. This is not just an inconvenience; it is a blatant violation of basic safety and health regulations. It is beyond irresponsible—it is dangerous. As if that weren’t bad enough, some of the construction workers actually live in the hotel, treating it like their personal dormitory. They were excessively loud, shouting and making noise until nearly 3:00 AM, ensuring that a good night’s sleep was impossible. Management has clearly abandoned any responsibility for maintaining a decent environment for paying guests. This property should not be operating under any circumstances. It is an active construction zone, a health risk, and a complete nightmare. Authorities should investigate immediately, and until then, I strongly

It was nice. But the elevator could use some cleaning. Everything else was ok for the time I was there

My experience here was terrible. Long story short, I'll never be staying at any Wingate by Wyndham property again! I was treated horribly after telling the front desk staff I saw a bug crawling on one of the pillows. I drove down from Virginia, which is 6 1/2 hours away, and loaded all my belongings onto the dolly, checked in (1 hour after cutoff for cancelling), and entered the room. I inspected the bed and found a bug crawling on the pillow. I wheeled the dolly back down to the front desk and asked her to cancel my reservation. She said she couldn't since it was after the cancellation deadline. I asked her for her name, she refused to give it to me, and I called Expedia to have them talk to her because the hotel staff didn't believe me when I said it was a bug in the room. The front desk staff and the maintenance guy went to the room to see if they saw the bug, as if, the bug would remain in the same spot. I told the front desk staff, that I would just find someplace else to go and to cancel the room. I asked her to give me a receipt or something stating the time I was leaving the property, which was 6:45 pm on 8/13/25, after arriving around 6:25pm. She said she couldn't print me out anything because I paid through a third party (Expedia), and she refused to give me or the Expedia rep her name. She stated that she would be charging me the entire 3-night rate because I was rude to her for asking for the copy of my license back. This was a horrible experience after

Pictures online are very inaccurate. This is definitely a budget hotel and not super clean. The bed was clean thankfully but you have to get over the other stuff. I could’ve taken more pics but this is just gross.

The hotel was overbooked, so I had to change rooms without disability access. There were also bugs in the room, my bed sheets were stained and inside out and the hotel itself was extremely hot.

It was a huge pile of vomit on the floor in the room. Took housebreaking awhile to clean up. It was gross. Front desk seemed very unbothered by our request to get it cleaned immediately

Stayed here during the Masters and it was awful for the price. Bathroom and room was dirty, hotel overall was a dump. The staff was friendly

Room 204 has bed bugs

the room was hot and smelled like smoke when e we walked in. my room was a non smoking room. the couch was stained. the carpet was dirty.

Uncleaniness in the bathroom. The foyer. Around the bed. Breakfast was horrible.

Dirty, my window did not lock and the staff did nothing about it.

Saw roaches

Average room for Wingate. Hasn’t been updated in a while

I didn’t like the metal bed base, which rattled like thunder any time it was slightly touched.

I loved the large room, comfortable bed and good water pressure. Staff was friendly.

The property was ok for a 2 star hotel. There was no outside access at the end of the hall. The breakfast ran out of biscuits and they were not replenished. The bed was comfortable and room was large and quiet. The TV had a small picture. If you just need an inexpensive place to lay your head, this will eork.

The room and accommodations were fine. Reception and staff were friendly enough. I had issues sleeping due to road noise. May have been impacted by my room on the third floor but I heard trucks and cars late into the night and early the next morning. There might have been some commercial trucks running to nearby business. I am not sure but it was loud. Also felt the AC was not very efficient in cooling the room.

12" square pillows to sleep on is not comfortable.

My only real complaint was the bathroom. It was dimly lit and had no exhaust fan. The bathroom smelled of mold and there were gaps that should of had caulk in them in the tub back splash. And the only light came from a vanity mirror that was very dim.

The hotel is ok, the air conditioner could not keep up with the heat

The property was decent. The staff was courteous. However Free Wi-Fi was not accessible. This was an inconvenience since I was on a business trip.

Everything was great until motorcycle woke me up early

My experience here was terrible. Long story short, I'll never be staying at any Wingate by Wyndham property again! I was treated horribly after telling the front desk staff I saw a bug crawling on one of the pillows. I drove down from Virginia, which is 6 1/2 hours away, and loaded all my belongings onto the dolly, checked in (1 hour after cutoff for cancelling), and entered the room. I inspected the bed and found a bug crawling on the pillow. I wheeled the dolly back down to the front desk and asked her to cancel my reservation. She said she couldn't since it was after the cancellation deadline. I asked her for her name, she refused to give it to me, and I called Expedia to have them talk to her because the hotel staff didn't believe me when I said it was a bug in the room. The front desk staff and the maintenance guy went to the room to see if they saw the bug, as if, the bug would remain in the same spot. I told the front desk staff, that I would just find someplace else to go and to cancel the room. I asked her to give me a receipt or something stating the time I was leaving the property, which was 6:45 pm on 8/13/25, after arriving around 6:25pm. She said she couldn't print me out anything because I paid through a third party (Expedia), and she refused to give me or the Expedia rep her name. She stated that she would be charging me the entire 3-night rate because I was rude to her for asking for the copy of my license back. This was a horrible experience after

The people were awesome!

We had some issues with our stay...the air conditioning was not working100%, the hair dryer broke, broken ice machine and the TV had no sound...however, when each problem was brought to Priya's attention, the problem was looked into and corrected in almost no time...except for the air conditioning, but I would still stay here again.

The old lady was really rude not friendly

The courteous staff made my stay 10 times better. Very accommodating

The staff is super friendly.

The staff was friendly, courteous, and helpful. They went above and beyond to ensure that I felt welcome and comfortable. They were very accommodating by allowing my early check-in request. I appreciated the staff's willingness to go the extra mile to make my stay comfortable.

Well, my first day there went out for the day came back around 12:30. Cleaning crew was in my room only took the tower and touched my personal items. I went downstairs to ask how can someone come in your room and don’t clean and only take towels and touch my personal stuff. The reply back was oh she was clean again. My bed was not made Didn’t have clean towels in the room and I was in room 312. Last name the CAIN.

The property is mostly well maintained. The staff were very friendly on both the night and morning shift. Check in was very easy as well.

I did not stay at this property. I showed up with a reservation and had my boyfriend and my little Yorkie who is a service animal for me and goes everywhere I go. I was immediately and rudely greeted by saying you can’t have him here even though he was wearing his service vest. As I explained that he is a service animal and not a pet and showed documentation the desk clerk rudely stated that didn’t matter and he couldn’t be there. I explained under the law he cannot refuse to rent me a room. After showing the documentation on him as a service animal. The clerk got his manager on the phone and I got the same spill of they don’t allow pets. Again he is not a pet and I just showed your clerk the documentation he asked me a bunch of stupid and irrelevant questions but I explained that does not change the law that states I have a right to have him here. I was tol okay. We will let you stay one night as if he were doing me a favor. I only needed one nigh. So he goes to check me in and says card declined. Tried another card. Car declined. I did this four or five times before pulling out my debit card which I know has money in it because I had just checked it and the cc I used all had 0 balance so I had access to the full credit line which was more than enough to cover the stay and any deposit or hold on the card until check out. Having one maybe two card declined could be a computer glitch but for four or five CC to be declined and my debit card also declined is suspicious.

This was the WORST place I have ever stayed! The area is SUPER sketchy, my room stunk and the door lock didn’t work to secure the room. When I went to ask for a different room, they told me that because I used a bar of soap in the room after I use the bathroom that I couldn’t change rooms. I promptly left and found a fantastic place and when Expedia tried to get a refund the hotel refused to take their call.

The property is located just off the Interstate, which makes it easy to get back on and continue your destination in any direction you wish to go.

Convenient to shopping centers and restaurants nearby.

The hotel was ok for such a short notice, Hotel needs a good cleaning, the hallways had a strong unpleasant smell, but the next day was much better,i still fabreeze the hallways, vending machine was not working properly, but overall the area was quite.

The room and accommodations were fine. Reception and staff were friendly enough. I had issues sleeping due to road noise. May have been impacted by my room on the third floor but I heard trucks and cars late into the night and early the next morning. There might have been some commercial trucks running to nearby business. I am not sure but it was loud. Also felt the AC was not very efficient in cooling the room.

The area was an industry type area. There are lots were construction was started but was never finished. The hotel appears clean. The TV in the room did not receive a signal, the iron in the room was falling apart. The staff was friendly. The bed was comfortable and the room was quiet.

Love staying at this location everytime I visit I stay here

Outdated building in an inconvenient location

On a busy highway you need to drive to restaurants or shopping but it is ok as long as you have a vehicle to get around.

Dated, seemed sketchy on the outside

The staff were wonderful. Breakfast was good. Lobby was nice The room had some updating but the old was still there. The bathroom needed remolding. Lights in bathroom was a newer style but put out very little light.

I stayed here on and off for a couple weeks before moving to Augusta. I had a few different rooms, some were better than others which I thought was weird. But the place was good overall, breakfast was good.

Breakfast was limited with no hot foods on the days we were there

The staff was very helpful and friendly. The breakfast staff was exceptional.

The property was ok for a 2 star hotel. There was no outside access at the end of the hall. The breakfast ran out of biscuits and they were not replenished. The bed was comfortable and room was large and quiet. The TV had a small picture. If you just need an inexpensive place to lay your head, this will eork.

It was an unplanned stop but it was clean quiet and a good bed. Little disappointed they had no tea for breakfast.

I guess Wyndham has ZERO standards for its properties. Other than the bed being relatively comfortable this is what you can expect. #1 I entered my room and it was 92 degrees. and that was recorded with a digital thermometer. It also reeked of some despite it being a "non smoking hotel". When I complained to the front desk it was "that is impossible". It took over 8 hours to cool the room to 70 degrees. #2 the breakfast bar, and I use that term very loosley" should have a sign saying "eat at your own risk! It consisted of an urn of horrible stale coffee. a tray of egg like stuff, 4 little boxes of cereal (2 of which were opened. No Fruit, and a few packets of grits. What a joke. #3 the ice amkers on the 2nd and 3rd floor were turned off so you you had to go to the lobby to get ice. #4 There were hardly any TV channels. No ESPN, No movies. #5 The chair in the room was broken and the sofa should have been tossed years ago. # 6 I asked the front desk if there was any hot water to make tea. NO. #7. you better have a sleep mask because The amount of light coming in the room is crazy.

Uncleaniness in the bathroom. The foyer. Around the bed. Breakfast was horrible.

More option for breakfast

Stay was ok. Not much occupancy. 3 challenges very loud neighbors and shower drsin clogged.lastly breakfast was nothing to applaud. So for a single night somewhat in a questionable area - average.