VIP Executive Eden Aparthotel

Great location. Very central. Walking distance to the restaurants and shops. Nice rooftop area.

Great staff, location perfect very close to train station. Overall condition of the room is dated but lots of space. The roof terrace is really special for the views of the city.

Loved the roof terrace and pool with the fantastic view over the city; a great setting to relax after exploring the city on a hot day. Perfect location. Friendly, helpful staff. Our room was a little tired, the decor could do with some TLC, but it was clean and comfortable so didn’t detract from our stay. Would stay here again.

The rooftop pool and bar with a good view of the city was good. Very easy to use public transport -Metro and bus stops outside.

Super beliggenhed men meget gamle værelser. Ok pool på taget men masser af affald langs alle solvogne, som ikke blev fjernet af personale

The pool on hotel's top terrace.

Great location quirky building great pool

Just average bar advertised to stay open till midnight, had a problem getting a drink just after 11. 00 pm

Goed gelegen, wel behoorlijk verouderd en achterstallig onderhoud. Zwembad klein en ondanks warm weer erg koud. Weinig ligbedden en geen parasols ernaast. Bedden wel goed en ook de isolatie is goed. Personeel is over het algemeen vriendelijk.

The VIP Éden was a nice place to stay. First impression was great. Reception team were friendly and efficient. The public areas are a little dark and dated but spotlessly clean. The rooms were a good size and spotlessly clean. The shower was good and powerful too. However the decor is dated and there were some maintenance issues. The bathroom extractor didn’t work, the sink and bath taps were quite stiff. The wardrobe door was quite loose too and all the door hinges need oiling to stop them creaking. The beds were very comfortable and the housekeeping was first class. The pool was fine and a welcome place on a warm afternoon. The terrace bar was small but well run. There were a few friendly barmen there who looked after us very well. Denner especially did so. Introducing me to a local cocktail and putting pink peppercorns in a g&t. The man’s an asset to the business. Breakfast was decent. Good range of fruit, pastries, breads and cereals. Limited cooked items but the coffee was really good. The breakfast team are efficient but the dining room is a little small for the size of hotel. Great location for the city with lots to do and see within a short distance. Would happily stay there again.

Bonjour, attention à la poussière, les tâches sur la moquette et la literie. Belle journée.

Best : Location! Great location within walking distance to all major sights, and train station. Worst : Room was very mouldy smelling even with ac on. Clothes were all damp. Very dark hallways and lights on timers so often found pitch black hallways. Bath fixtures were broken, Pumps on toiletries didn’t work! No ice (European custom) No kitchen supplies included,(dishwashing soap, dish towel!) Coffee pods only included first day! No maps for entire stay. Needs an overhaul. Definitely not 4 star!!

front desk and living room are good but bath room was not good. We saw cockroach so many times.

Ho soggiornato con la mia famiglia in una camera per 4 persone, un letto matrimoniale e un divano letto con materassi scadenti! Struttura datata, avrebbe bisogno di una ristrutturazione!! Servizio di pulizia camere deludente, tutti i giorni mancavano gli asciugamani per il viso e per la doccia, ne lasciavano solo 2 set non completi!! Noi eravamo in 4 persone! L'unica nota positiva è la posizione in centro e a un passo dalla metro!

Bed bugs

La chambre était très propre et entretenu tous les jours. Le personnel était sympathique. Une petite amélioration serai à apporter au niveau de la salle de bain.

Veldig behagelig opphold. Stille rom iten støy fra byen. Komfortabelt rom. Møblene var litt slitt, men det var egentlig ikke viktig. Veldig bra takterrasse med basseng. Nok solsenger, i motesetning til de fleste hoteller med lignende tilbud. Svært bra rengjøring.

Hotell i veldig dårlig forfatning. Lukter mugg og tydelig fukt skade i veggene.

Venlig personale og rengøring hver dag

The VIP Éden was a nice place to stay. First impression was great. Reception team were friendly and efficient. The public areas are a little dark and dated but spotlessly clean. The rooms were a good size and spotlessly clean. The shower was good and powerful too. However the decor is dated and there were some maintenance issues. The bathroom extractor didn’t work, the sink and bath taps were quite stiff. The wardrobe door was quite loose too and all the door hinges need oiling to stop them creaking. The beds were very comfortable and the housekeeping was first class. The pool was fine and a welcome place on a warm afternoon. The terrace bar was small but well run. There were a few friendly barmen there who looked after us very well. Denner especially did so. Introducing me to a local cocktail and putting pink peppercorns in a g&t. The man’s an asset to the business. Breakfast was decent. Good range of fruit, pastries, breads and cereals. Limited cooked items but the coffee was really good. The breakfast team are efficient but the dining room is a little small for the size of hotel. Great location for the city with lots to do and see within a short distance. Would happily stay there again.

Central location but there is basically no air conditioning, only heating, which makes the lodging very hot, over 25 dec C, in spite of relatively mild outside temperatures (15 deg C) and eventhough the system is turned off. The room windows open, which helps bring down the inside temperature, but this is unbearable overnight because of street noises.

Great staff, location perfect very close to train station. Overall condition of the room is dated but lots of space. The roof terrace is really special for the views of the city.

It was our second stay here. The apartment had everything I needed, and the cleaning staff was helpful when I needed fresh towels, etc. It’s not high tech like other hotels, but I like it that way. The air conditioning doesn’t work well, and the room gets uncomfortable, but I could withstand it because of good things. The front staff is easy to communicate with, and especially Luigi and another gentleman were very kind to give me the discontinued hotel soap and lotion that I really liked.

The room was outdated with leaky toilets, strong odor from carpet which was exacerbated by the carpet freshener used to hide the smell. Just replacing the carpets with wooden or laminate flooring would significantly improve the stay. I was booked for 5 day stay and struggle to make it to day 3 before moving to another hotel. The smell just never made you feel clean. We are family of 4 with 2 children (4 and 8). It smell is hard if you have asthma or other respiratory issues. Young kids also seem to be sensitive. The sofa bed was not comfortable. It felt like spring pressed against your back and the couch itself had a strong odor. The staff and the location of the hotel is great. Staff and location are a 4 star. The room is like 1 star. If the rooms were updated to basics but modern, this place would be fantastic. Please consider updating the room, especially replacing the carpets for some durable easy to clean laminate flooring. You will save of cleaning supplies and change or did those leaky toilets. The company is probably wasting money on inflated water usage because of those toilets. I have seen 2 rooms with the same issue and I am sure there may be many others.

+ the location + pool + Breakfast - Smell moist in the room - Mold marks - Wifi not working in some rooms - Rooms very worn

É a quarta vez que nós hospedamos lá. O aparthotel tem tudo necessário para uma ótima estadia (quarto, sala, banheiro completo e cozinha separada, com todos os utensílios). Camas confortáveis.

The property ‘s location is so good, close to restaurants, high end shopping centers, city center. The room has a lot of space and being very cozy. All front desk staff are very friendly and professional, answering questions and helping out with questions. Will definitely recommend it to my friends and will come back if I visit again.

The location of the hotel was excellent, close to transportation and walking distance to the major city attractions. The room was outdated but very spacious. The breakfast was very good, but a little expensive.

Best : Location! Great location within walking distance to all major sights, and train station. Worst : Room was very mouldy smelling even with ac on. Clothes were all damp. Very dark hallways and lights on timers so often found pitch black hallways. Bath fixtures were broken, Pumps on toiletries didn’t work! No ice (European custom) No kitchen supplies included,(dishwashing soap, dish towel!) Coffee pods only included first day! No maps for entire stay. Needs an overhaul. Definitely not 4 star!!

Hotel is dated and needs upgrading. Had to change rooms as kitchen smelled. Wardrobe was old and very noisy, side lamp was not working properly and bar in pool area was also dated.

Fantastic location but property is very dated. Air conditioning did not work. One elevator was not working for majority of our time there. Rooms need an overhaul. Check in and check out extremely slow.

The location was amazing. The staff member who checked us in was personable and lovely to speak with, however when speaking with other front desk staff, I felt that they were too busy to even say hi. The rooftop pool with attentive bar staff was the best way to unwind after a long

Fabio at the reception desk was very helpful. Jessica, a housekeeping staff, was amazing, efficient, and helpful. Some people may say that this hotel is dated, but I find it very charming. In addition, the location is ideal for transit and restaurant choices.

The property ‘s location is so good, close to restaurants, high end shopping centers, city center. The room has a lot of space and being very cozy. All front desk staff are very friendly and professional, answering questions and helping out with questions. Will definitely recommend it to my friends and will come back if I visit again.

I stated for 3 nights from the 5 December 2024 and had an awful experience. I requested a double bed and paid extra as part of my booking to then be provided with 2 single beds on arrival. I then spoke to reception and the only room with a double had a damp problem. Reception said no other rooms were available but I had friends arriving the next day. They were provided with double beds and when I raised this with reception they were able to provide another room to me but couldn't tell me why it wasn't available before my friends arrived. They rejected my refund request and made my trip difficult for no reason. I spoke to 3 different members of staff in reception and they were unwilling to help. My trip to Lisbon was good overall but this hotel was the only negative experience. Having this problem which was not dealt with appropriately meant I was not comfortable raising any other issue which may have arisen during my stay. Although they upgraded me nothing further was provided for the inconvenience and staff were avoidant the rest of the trip

Quick check in, clean room, good location

Location could not be better. Walkable to the river, castle and variety of restaurants and shopping. The property is in disrepair . Bathroom showers and tubs were not up to standard. The attached kitchen was a good idea but unusable. No ironing board but brought in when asked for. Should be equipped in this day and age with it. My biggest peeve was the coffee refills. They say you can buy but not clear where; so waking up every morning without coffee or tea was a complete dampener. Some staff eg Jimmy was nice but most front office staff were not friendly or helpful. Housekeeping was excellent.They made it comfortable with all the limitations and really took care to ensure cleanliness and comfort.

Great stay. Very comfortable and very helpful friendly staff.

Foi espetacular. Ficamos na suite, no. 906. Imensa e bastante confortável. Esta foi uma oferta do hotel como um pedido de desculpas por terem nos colocado, na 1a. noite, em um quarto no 2o. andar, que não dormimos devido o barulho da lavanderia. Nos transferiram para outro onde o barulho do ar condicionado era maior que o anterior. Assim devido o transtorno, nos transferiram para a suite, que é maravilhosa.

The VIP Éden was a nice place to stay. First impression was great. Reception team were friendly and efficient. The public areas are a little dark and dated but spotlessly clean. The rooms were a good size and spotlessly clean. The shower was good and powerful too. However the decor is dated and there were some maintenance issues. The bathroom extractor didn’t work, the sink and bath taps were quite stiff. The wardrobe door was quite loose too and all the door hinges need oiling to stop them creaking. The beds were very comfortable and the housekeeping was first class. The pool was fine and a welcome place on a warm afternoon. The terrace bar was small but well run. There were a few friendly barmen there who looked after us very well. Denner especially did so. Introducing me to a local cocktail and putting pink peppercorns in a g&t. The man’s an asset to the business. Breakfast was decent. Good range of fruit, pastries, breads and cereals. Limited cooked items but the coffee was really good. The breakfast team are efficient but the dining room is a little small for the size of hotel. Great location for the city with lots to do and see within a short distance. Would happily stay there again.

Great location. Very central. Walking distance to the restaurants and shops. Nice rooftop area.

Die Lage der Unterkunft war top, viele Sehenswürdigkeiten waren fußläufig erreichbar, Busanbindungen direkt vor der Tür. Das Hotel ist in die Jahre gekommen, fleckige Teppiche und alte Türen/Mobiliar, Küche müssten ausgetauscht werden. Die Dachterrasse mit dem kleinen Pool und dem Blick auf einen Teil der Altstadt ist das Highlight. Der Service und die Freundlichkeit des Personals ist toll. Das Frühstücksbuffet lässt keine Wünsche offen, jedoch hätten wir uns am dritten Tag gerne etwas Abwechslung gewünscht. Der Frühstücksraum ist beengt und bietet nicht ausreichend Platz für alle Gäste. Mit ein paar Abstrichen würde ich das Hotel auf jeden Fall weiterempfehlen.

Prezados, Minha estadia no VIP Executive Eden Aparthotel foi excelente. Destaco positivamente o conforto, a localização privilegiada e a qualidade geral do atendimento, que contribuíram para uma experiência muito agradável em Lisboa. Gostaria apenas de deixar duas sugestões construtivas que, na minha percepção como hóspede, poderiam elevar ainda mais a experiência: Fornecimento e reposição de água no frigobar Considero que a disponibilização de garrafas de água no frigobar, com reposição regular ou a um preço mais acessível, seria um diferencial simples, de baixo impacto para o hotel, mas de grande valor para o conforto dos hóspedes. Aproveitamento da área do terraço no inverno Estive na área do terraço e percebi que, devido ao frio intenso, muitos hóspedes acabam não permanecendo no local. Trata-se de um espaço belíssimo, com uma vista excepcional de Lisboa. Talvez a criação de opções específicas para o inverno — como bebidas quentes, mantas, aquecedores externos ou um menu sazonal — pudesse tornar o ambiente mais convidativo e atrair mais hóspedes para esse espaço tão especial aumentando o consumo de outras opçoes de bebidas e consumiveis no local. Reforço meus elogios ao hotel e agradeço a atenção. Certamente recomendarei o VIP Executive Eden Aparthotel e terei prazer em retornar em futuras visitas a Lisboa. Atenciosamente, Eduardo Roscoe - Brasil

Property was right in the middle of the action. Subway withing 100 feet of the front door. Nice hotel for the price.

Great central location.

The property ‘s location is so good, close to restaurants, high end shopping centers, city center. The room has a lot of space and being very cozy. All front desk staff are very friendly and professional, answering questions and helping out with questions. Will definitely recommend it to my friends and will come back if I visit again.

Great location, very central and close to lots of bars, restaurants and shopping. Close to lots of tourist sites, the funiculars, metro and Rossio train station. Also direct links to the airport so arrival and departure were easy too.

Quick check in, clean room, good location

We loved this location. The property is a little outdated, we knew this and therefore this is an EXCELLENT choice for the price and for the area it is located in. We would return. LOVED Lisbon, mostly for this reason. The area.

Perfect location made everything accessible

Mooie locatie. Keurig hotel. Top ontbijt

Die Lage der Unterkunft war top, viele Sehenswürdigkeiten waren fußläufig erreichbar, Busanbindungen direkt vor der Tür. Das Hotel ist in die Jahre gekommen, fleckige Teppiche und alte Türen/Mobiliar, Küche müssten ausgetauscht werden. Die Dachterrasse mit dem kleinen Pool und dem Blick auf einen Teil der Altstadt ist das Highlight. Der Service und die Freundlichkeit des Personals ist toll. Das Frühstücksbuffet lässt keine Wünsche offen, jedoch hätten wir uns am dritten Tag gerne etwas Abwechslung gewünscht. Der Frühstücksraum ist beengt und bietet nicht ausreichend Platz für alle Gäste. Mit ein paar Abstrichen würde ich das Hotel auf jeden Fall weiterempfehlen.

A localização é incrível, próximo a atrações turísticas, comércios, metrô e trem. O quarto é confortável e bem equipado com cozinha e banheiro amplo. A equipe da receptação e do café da manhã são gentis. O café da manhã é bom. O único ponto negativo é o carpete, que parece ser antigo e tem um pouco de cheiro ruim, embora a limpeza do hotel seja ótima.

Der skal være mere plads til morgenmaden alt for lille et lokale

Hotel très bien situé au centre ville proche de toutes les commodités et transport. Chambre agréable et bien équipée. Superbe toit terrasse avec jolie vue sur la ville. Seul bemol la salle à manger un peu petite et qualité du petit déjeuné un peu légère pour ce standing. Nous avons fait le choix de ne pas pendre le petit déjeuner après notre 1ere experience.

Nice quiet hotel in an excellent location. Bus, train and hop on off right out the hotel entrance. A little dated and some maintenance issues but due to the location, who cares. Stayed 5 nights and loved it. Breakfast was a 3 out of 5 stars.

The location of the hotel was excellent, close to transportation and walking distance to the major city attractions. The room was outdated but very spacious. The breakfast was very good, but a little expensive.

El desayuno es muy bueno y la ubicación. Las habitaciones necesitan reforma.

Just average bar advertised to stay open till midnight, had a problem getting a drink just after 11. 00 pm

The VIP Éden was a nice place to stay. First impression was great. Reception team were friendly and efficient. The public areas are a little dark and dated but spotlessly clean. The rooms were a good size and spotlessly clean. The shower was good and powerful too. However the decor is dated and there were some maintenance issues. The bathroom extractor didn’t work, the sink and bath taps were quite stiff. The wardrobe door was quite loose too and all the door hinges need oiling to stop them creaking. The beds were very comfortable and the housekeeping was first class. The pool was fine and a welcome place on a warm afternoon. The terrace bar was small but well run. There were a few friendly barmen there who looked after us very well. Denner especially did so. Introducing me to a local cocktail and putting pink peppercorns in a g&t. The man’s an asset to the business. Breakfast was decent. Good range of fruit, pastries, breads and cereals. Limited cooked items but the coffee was really good. The breakfast team are efficient but the dining room is a little small for the size of hotel. Great location for the city with lots to do and see within a short distance. Would happily stay there again.