Pestana Casino Park Hotel & Casino
143 US$
/ noche
Promedio para noviembre
Precios para Pestana Casino Park Hotel & Casino
Selecciona fechas para ver precios y disponibilidad
143 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Pestana Casino Park Hotel & Casino, los precios por noche son de 140 US$ de media en el mes más barato (enero) y de 13 US$k en el mes más caro (septiembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 140 US$ |
| febrero | 165 US$ |
| marzo | 172 US$ |
| abril | 199 US$ |
| mayo | 227 US$ |
| junio | 211 US$ |
| julio | 232 US$ |
| agosto | 241 US$ |
| septiembre | 13 US$k |
| octubre | 201 US$ |
| noviembre | 143 US$ |
| diciembre | 199 US$ |
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F
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nov · 143 US$
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Más caro: septiembre (aprox. 13 US$k)
Más barato: enero (aprox. 140 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes y tratamientos corporales. Podrás pasarlo en grande con instalaciones recreativas como una discoteca y un centro de bienestar antes de ir a jugar al casino. Encontrará...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes y tratamientos corporales. Podrás pasarlo en grande con instalaciones recreativas como una discoteca y un centro de bienestar antes de ir a jugar al casino. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia (de pago).
Comida
Pásate por Panoramico, uno de los 3 restaurantes de este hotel, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones las 24 horas y una cafetería. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 379 habitaciones con minibar y televisión LCD. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y bidés.
Ubicación
Si decides alojarte en Pestana Casino Park Ocean and SPA Hotel, disfrutarás de una magnífica ubicación en pleno centro de Funchal, a solo 15 minutos a pie de Museo CR7 y Marina de Funchal. Además, este hotel con casino se encuentra a 0,4 km de Casino de Madeira y a 0,4 km de Parque de Santa Catarina.
Qué hay cerca
Casino de Madeira(0.1 millas)
Parque de Santa Catarina(0.3 millas)
Avenida do Mar(0.4 millas)
Museo CR7(0.4 millas)
Jardín municipal de Funchal(0.5 millas)
Plaza Madeira(0.5 millas)
Centro Cultural de Quinta Magnólia(0.5 millas)
Museo de la Madeira Wine Company(0.6 millas)
Blandy's Wine Lodge(0.6 millas)
Marina de Funchal(0.6 millas)
Oficina de Turismo de Funchal(0.6 millas)
Centro comercial Arcadas São Francisco(0.6 millas)
Iglesia de la Santísima Trinidad(0.7 millas)
Iglesia de São Pedro(0.7 millas)
Catedral Se(0.7 millas)
El aeropuerto más práctico para llegar a Pestana Casino Park Ocean and SPA Hotel se encuentra en Funchal (FNC-Cristiano Ronaldo)(12.7 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Rua Imperatriz Dona Amélia, Sé, Portugal
Casino de Madeira (0.1 millas)
Parque de Santa Catarina (0.3 millas)
Avenida do Mar (0.4 millas)
Museo CR7 (0.4 millas)
Jardín municipal de Funchal (0.5 millas)
Plaza Madeira (0.5 millas)
Opciones de habitación
5
1 Cama Doble
y 2 Camas Individuales
Capacidad: 3
538 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Habitación familiar
Detalles de la oferta
1 Cama Individual
y 1 Sofá Cama
Capacidad: 3
301 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación con 1 cama doble o 2 individuales, vista al jardín (Extra Bed)
Detalles de la oferta
269 ft²
Aire acondicionadoBaño privadoCaja fuerte
6
Habitación clásica con 1 cama doble o 2 individuales, vistas a la montaña
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 2
269 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación con 1 cama doble o 2 individuales, vistas al jardín
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 2
269 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación con 1 cama doble o 2 individuales, vistas parciales al mar (Side Sea View)
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 3
301 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Pestana Casino Park Hotel & Casino
8.4
Muy bueno
Basado en 1807 comentarios verificados
¿Quién se queda aquí?
Trabajo
3%
Pareja
66%
Familia
17%
Grupo
8%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Pestana Casino Park Hotel & Casino, los viajeros elogian el llamativo diseño de mediados de siglo, su ubicación céntrica junto al puerto y los abundantes desayunos, aunque señalan que las habitaciones están anticuadas, el servicio es a veces irregular y hay ruido por la noche debido al casino y el puerto cercanos.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Pestana Casino Park Hotel & Casino, los viajeros elogian el llamativo diseño de mediados de siglo, su ubicación céntrica junto al puerto y los abundantes desayunos, aunque señalan que las habitaciones están anticuadas, el servicio es a veces irregular y hay ruido por la noche debido al casino y el puerto cercanos.
Las habitaciones suelen ser espaciosas, con balcones y vistas amplias, pero las comodidades pueden ser básicas y el mantenimiento se siente descuidado en algunos lugares. Las instalaciones incluyen varias piscinas y un spa, aunque el gimnasio es pequeño y el estacionamiento es de pago y, a veces, inconveniente. El desayuno recibe elogios constantes, mientras que el buffet de cena y algunas experiencias en el bar generan comentarios mixtos. Espere una estancia bien ubicada y con un diseño moderno y excelentes vistas, atenuada por el paso del tiempo y el ruido ocasional.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las múltiples piscinas, incluidas opciones en la azotea y cubiertas, los pintorescos jardines y los amplios asientos son aspectos destacados. Las desventajas señaladas incluyen un gimnasio muy pequeño, falta de atención o agua fría en el spa, horarios de cierre de piscina tempranos y estacionamiento de pago que puede resultar inconveniente.
Reseñas de huéspedes relacionadas
8
Laurine
21 sept 2022
·
Se alojó 2 noches
Très bel accueil. Les chambres sont spacieuses, la literie de qualité. Nous avons pu profiter d’un soin au SPA, superbe moment! Dommage que la piscine intérieure ne soit pas chauffer car on se gèle un peu… Sinon tous les équipements sont de qualité. Et le petit déjeuner sans commentaire il est fabuleux!
Très bel accueil. Les chambres sont spacieuses, la literie de qualité. Nous avons pu profiter d’un soin au SPA, superbe moment! Dommage que la piscine intérieure ne soit pas chauffer car on se gèle un peu… Sinon tous les équipements sont de qualité. Et le petit déjeuner sans commentaire il est fabuleux!
10
Pauline
2 jul 2025
·
Se alojó 3 noches
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
4
Philip
17 ene 2025
·
Se alojó 1 noche
Great location and beautiful pool with a great view. Unfortunately that's where it ends. We stayed in this hotel twice, once before the cruise and once after. If my second booking was refundable then I wouldn't have gone back. Staff at the front desk are completely incompetent and not properly trained. The gym equipment has not been serviced in years. I complained about this on the first visit hoping that at least one of the cardio machines would work a week later, but nothing was done about it. What makes is worse is the staff seems annoyed when you bring this up. Loved Madeira but won't go back to this hotel.
Great location and beautiful pool with a great view. Unfortunately that's where it ends. We stayed in this hotel twice, once before the cruise and once after. If my second booking was refundable then I wouldn't have gone back. Staff at the front desk are completely incompetent and not properly trained. The gym equipment has not been serviced in years. I complained about this on the first visit hoping that at least one of the cardio machines would work a week later, but nothing was done about it. What makes is worse is the staff seems annoyed when you bring this up. Loved Madeira but won't go back to this hotel.
6
Daniel
14 abr 2025
·
Se alojó 10 noches
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
8
Ian
14 sept 2025
·
Se alojó 4 noches
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
8
David
19 dic 2023
·
Se alojó 6 noches
Dont get me wrong its a nice hotel with a lot of facilities and with some nice but not extraordinary extras. I did enjoy my stay and the service and everything was great. Also its clean and easy to get to funchal by foot and nice restaurants around. So all in all a perfect hotel to enjoy madeira! - the gym is very very small with just very basic stuff - sauna is very nice just not super hot and sometimes i wish people would know how to use a saune. Shower before, use a towel inside the sauna etc. - breakfast is very very basic bread, chess, meat, eggs, fruits. As its gets very loud i always went earlier around 7.30 - the rooms need an update urgently. Very 80s style it looks old and not modern but it was all clean with a balcony and a nice view
Dont get me wrong its a nice hotel with a lot of facilities and with some nice but not extraordinary extras. I did enjoy my stay and the service and everything was great. Also its clean and easy to get to funchal by foot and nice restaurants around. So all in all a perfect hotel to enjoy madeira! - the gym is very very small with just very basic stuff - sauna is very nice just not super hot and sometimes i wish people would know how to use a saune. Shower before, use a towel inside the sauna etc. - breakfast is very very basic bread, chess, meat, eggs, fruits. As its gets very loud i always went earlier around 7.30 - the rooms need an update urgently. Very 80s style it looks old and not modern but it was all clean with a balcony and a nice view
10
Katrina
26 ene 2025
·
Se alojó 5 noches
The staff were helpful and friendly throughout our stay . The room was probably in need of an update but cannot fault the cleanliness . It has a lovely bar area inside and out and both the outdoor pools were clean and tidy . The indoor spa and pool were an added bonus . We were B&B and the breakfast was more than acceptable. We did eat in the restaurant on one of the evenings and found the food lacking in choice but this would be my only negative. The hotel is a 20min walk into the town centre and very handy for bus stops/taxis and lots of restaurants in walking distance . We found it an excellent base to explore Funchal from .
The staff were helpful and friendly throughout our stay . The room was probably in need of an update but cannot fault the cleanliness . It has a lovely bar area inside and out and both the outdoor pools were clean and tidy . The indoor spa and pool were an added bonus . We were B&B and the breakfast was more than acceptable. We did eat in the restaurant on one of the evenings and found the food lacking in choice but this would be my only negative. The hotel is a 20min walk into the town centre and very handy for bus stops/taxis and lots of restaurants in walking distance . We found it an excellent base to explore Funchal from .
8
Erin
22 jul 2024
·
Se alojó 6 noches
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
10
Gustav
24 jul 2025
·
Se alojó 1 noche
Ok, the gym at this hotel is a bit small for a 5 star hotel of this size and, some details are coming near when they need to be polished up a bit. However : All three pool areas are in top condition. And the breakfast is really good, both service, food quality and the restaurants design and location. ( Think brutalism at its best.) Very friendly staff and excellent service plus cool design ( Partly by Oscar Niemeyer ) Over all this is a little pearl in Funchal and I hope that Pestana group will take good care of it.
Ok, the gym at this hotel is a bit small for a 5 star hotel of this size and, some details are coming near when they need to be polished up a bit. However : All three pool areas are in top condition. And the breakfast is really good, both service, food quality and the restaurants design and location. ( Think brutalism at its best.) Very friendly staff and excellent service plus cool design ( Partly by Oscar Niemeyer ) Over all this is a little pearl in Funchal and I hope that Pestana group will take good care of it.
10
Judy
8 jun 2023
·
Se alojó 6 noches
Beautiful grounds, great breakfast, helpful staff. Could use a few more parking spots on hotel property.
Beautiful grounds, great breakfast, helpful staff. Could use a few more parking spots on hotel property.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron el hotel y las habitaciones limpias, con áreas de piscina limpias. Otros informaron deficiencias como moho en los baños, falta de reposición de toallas o comodidades, y habitaciones que se limpiaron muy tarde o no se limpiaron en absoluto.
Reseñas de huéspedes relacionadas
2
RAFAEL
31 mar 2024
·
Se alojó 8 noches
Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena
Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena
8
Kimberley
4 dic 2024
·
Se alojó 6 noches
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
8
Marguili
4 nov 2024
·
Se alojó 1 noche
Need room renovation. Mold in shower
Need room renovation. Mold in shower
10
Maxine
12 ene 2026
·
Se alojó 2 noches
Very clean . Friendly staff . Great breakfast
Very clean . Friendly staff . Great breakfast
10
Dequan
21 feb 2025
·
Se alojó 3 noches
Good location and very clean.
Good location and very clean.
10
Angela Maria
22 may 2024
·
Se alojó 6 noches
Ótima limpeza.
Ótima limpeza.
4
HISAHSI
20 feb 2024
·
Se alojó 2 noches
掃除がアバウトで、水も取り換えれなく、アメニティの交換もされていなかった。フロントの対応もあまり良くない。
掃除がアバウトで、水も取り換えれなく、アメニティの交換もされていなかった。フロントの対応もあまり良くない。
10
Rob
25 mar 2024
·
Se alojó 2 noches
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
8
Jane
9 ene 2026
·
Se alojó 7 noches
Pæne rene værelser. Meget venligt og hjælpsomt personale
Pæne rene værelser. Meget venligt og hjælpsomt personale
4
Melanie
14 abr 2025
·
Se alojó 5 noches
Sehr unsauber und personal ist sehr arrogant.
Sehr unsauber und personal ist sehr arrogant.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas, con balcones y vistas amplias, pero la decoración y los accesorios se sienten anticuados y surgen algunos problemas de mantenimiento. El ruido del casino, los clubes o el puerto y la falta de comodidades en la habitación (a menudo sin hervidor/cafetera) son inconvenientes comunes.
Reseñas de huéspedes relacionadas
10
Ellen Chr
18 ene 2026
·
Se alojó 1 noche
Strålende rom - god seng - fin balkong. Hyggelig resepsjon. God beliggenhet med utsikt.
Strålende rom - god seng - fin balkong. Hyggelig resepsjon. God beliggenhet med utsikt.
8
Ivan
26 dic 2025
·
Se alojó 1 noche
Flott hotell og uteområde. Super utsikt og god beliggenhet. Rom var fint men forferder dårlig lydisolering. Bråk fra gang, nabo, og uteområde er ikke til å unngå. Ta med ørepropper!
Flott hotell og uteområde. Super utsikt og god beliggenhet. Rom var fint men forferder dårlig lydisolering. Bråk fra gang, nabo, og uteområde er ikke til å unngå. Ta med ørepropper!
10
stewart
27 feb 2024
·
Se alojó 15 noches
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
6
Antonio
3 ene 2025
·
Se alojó 4 noches
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
8
Jane
26 feb 2023
·
Se alojó 7 noches
The room we had looked out over a busy road which was noisy 24hrs a day with cars and people especially at night The hotel was relaxing
The room we had looked out over a busy road which was noisy 24hrs a day with cars and people especially at night The hotel was relaxing
10
Sarah
1 oct 2025
·
Se alojó 4 noches
Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again
Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again
6
Daniel
14 abr 2025
·
Se alojó 10 noches
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
8
James
24 nov 2025
·
Se alojó 2 noches
Great location, very retro in the communal areas. large selection at breakfast, few negative point though. If you have a garden facing room, take ear plugs. The nightclub at the casino goes on till 3/4 am and the noise from the club is LOUD!. Also if you have a suit at the sea end of the hotel, be prepared for noise from the cruise terminal pumping station. Room service was rather late in the day/ none existent My room was only cleaned after 4pm and another room in our group wasnt cleaned at all. Over all the the hotel is very nice place to stay
Great location, very retro in the communal areas. large selection at breakfast, few negative point though. If you have a garden facing room, take ear plugs. The nightclub at the casino goes on till 3/4 am and the noise from the club is LOUD!. Also if you have a suit at the sea end of the hotel, be prepared for noise from the cruise terminal pumping station. Room service was rather late in the day/ none existent My room was only cleaned after 4pm and another room in our group wasnt cleaned at all. Over all the the hotel is very nice place to stay
8
Victoria
7 may 2023
·
Se alojó 8 noches
The room was a little tired . Needed decorating and had a shower curtain and small shower head over the bath - shower curtains are unhygienic and the shower should be updated The balcony chairs were like pallets and really uncomfortable No kettle Apart for that everything was fine
The room was a little tired . Needed decorating and had a shower curtain and small shower head over the bath - shower curtains are unhygienic and the shower should be updated The balcony chairs were like pallets and really uncomfortable No kettle Apart for that everything was fine
8
Erin
22 jul 2024
·
Se alojó 6 noches
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Las opiniones son variadas: muchos destacan un personal amable y servicial en todo el hotel. Otros mencionan interacciones secas en la recepción o el bar, descuidos de la limpieza y respuestas lentas a las solicitudes de mantenimiento.
Reseñas de huéspedes relacionadas
10
Lauren
8 oct 2025
·
Se alojó 3 noches
This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.
This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.
8
Kimberley
4 dic 2024
·
Se alojó 6 noches
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
8
Ágnes
17 feb 2026
·
Se alojó 7 noches
Fantastic design. Huge inner spaces, giant projection panel ín the main hall about best parts of Madeira and the hotel, breathtaking, 180 degree view from the groundfloor restaurant to the harbour and 10 floor high giant ships, the surrounding park and the mountains. In collective places and rooms, original, signed artworks from local artists (screenprints and giant textiles). Unfortunately ín the rooms the priority of the design comes at the expense of practicity. There is only one cupboard with one drawer and one lamp on one side of beds, while on the other side, there is an unnecesserily big table. Place is too narrow to move between the bed and the cabinet. The personnel is very polite and helpful. Special thanks to Krisztina, who helped to solve our problem with the noise coming from the neighbouring disco. We appreciate itt very much!
Fantastic design. Huge inner spaces, giant projection panel ín the main hall about best parts of Madeira and the hotel, breathtaking, 180 degree view from the groundfloor restaurant to the harbour and 10 floor high giant ships, the surrounding park and the mountains. In collective places and rooms, original, signed artworks from local artists (screenprints and giant textiles). Unfortunately ín the rooms the priority of the design comes at the expense of practicity. There is only one cupboard with one drawer and one lamp on one side of beds, while on the other side, there is an unnecesserily big table. Place is too narrow to move between the bed and the cabinet. The personnel is very polite and helpful. Special thanks to Krisztina, who helped to solve our problem with the noise coming from the neighbouring disco. We appreciate itt very much!
8
Ian
14 sept 2025
·
Se alojó 4 noches
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
8
Trond
24 feb 2025
·
Se alojó 7 noches
Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.
Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.
2
Omar
7 ago 2025
·
Se alojó 2 noches
Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel
Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel
10
MARIA LAURA
12 oct 2023
·
Se alojó 9 noches
Todo el personal fue muy amable y eficiente. Había un problema con el router de la habitación y el personal de mantenimiento se presentó rápidamente para solucionarlo. El hotel es hermoso y la ubicación inmejorable.
Todo el personal fue muy amable y eficiente. Había un problema con el router de la habitación y el personal de mantenimiento se presentó rápidamente para solucionarlo. El hotel es hermoso y la ubicación inmejorable.
10
Heidi Nordby
26 ene 2026
·
Se alojó 1 noche
Beautiful landmark hotel with great staff and service.
Beautiful landmark hotel with great staff and service.
10
KWAI FUNG
12 dic 2023
·
Se alojó 2 noches
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
10
Gillian
7 ene 2026
·
Se alojó 1 noche
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Base central y accesible a pie cerca del puerto y el casco antiguo con excelentes vistas. La proximidad al casino, bares y puerto puede generar ruido nocturno en algunas habitaciones.
Reseñas de huéspedes relacionadas
8
Kimberley
4 dic 2024
·
Se alojó 6 noches
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
10
Ananta
31 jul 2023
·
Se alojó 3 noches
Excellent location, everything within walking distance.
Excellent location, everything within walking distance.
8
Kay Elizabeth
15 sept 2025
·
Se alojó 9 noches
Lovely pool and grounds very convenient for walking to the old town.
Lovely pool and grounds very convenient for walking to the old town.
10
Pauline
2 jul 2025
·
Se alojó 3 noches
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
10
NICK
2 oct 2024
·
Se alojó 3 noches
Great location. Safe for solo travellers.
Great location. Safe for solo travellers.
6
Antonio
3 ene 2025
·
Se alojó 4 noches
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
10
Dequan
21 feb 2025
·
Se alojó 3 noches
Good location and very clean.
Good location and very clean.
8
Patricia
24 jun 2025
·
Se alojó 4 noches
Very central
Very central
10
Peter
11 dic 2022
·
Se alojó 7 noches
This was our second stay at Casino Park this year. Our side sea room on 5th floor facing east was perfect. Had a great view of the sea, harbour, mountains and downtown Funchal. Only a 10 minute walk to downtown. Highly recommend.
This was our second stay at Casino Park this year. Our side sea room on 5th floor facing east was perfect. Had a great view of the sea, harbour, mountains and downtown Funchal. Only a 10 minute walk to downtown. Highly recommend.
10
Harshad
1 mar 2025
·
Se alojó 1 noche
Location
Location
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es ampliamente elogiado por su calidad, variedad y vistas. El buffet de cena y las experiencias en el bar reciben comentarios mixtos, ya que algunos encuentran que las opciones son caras, limitadas o se sirven tibias, y se forman colas en las máquinas de café durante las horas pico.
Reseñas de huéspedes relacionadas
10
VINCENT
31 may 2025
·
Se alojó 5 noches
Tres bel hôtel, tres bien equipe. Petit déjeuner d'excellente qualité
Tres bel hôtel, tres bien equipe. Petit déjeuner d'excellente qualité
6
Selda
15 mar 2025
·
Se alojó 7 noches
Breakfast always the same. Wellness to small. Sauna used by guest with wet bathing wear and without using the towels under there skin.
Breakfast always the same. Wellness to small. Sauna used by guest with wet bathing wear and without using the towels under there skin.
6
Claudio Jorge Aguiar
1 may 2025
·
Se alojó 7 noches
Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.
Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.
10
Maxine
12 ene 2026
·
Se alojó 2 noches
Very clean . Friendly staff . Great breakfast
Very clean . Friendly staff . Great breakfast
6
Alberto
17 sept 2025
·
Se alojó 5 noches
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
6
Antonio
3 ene 2025
·
Se alojó 4 noches
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
6
Daniel
14 abr 2025
·
Se alojó 10 noches
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
10
KWAI FUNG
12 dic 2023
·
Se alojó 2 noches
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
10
Gillian
7 ene 2026
·
Se alojó 1 noche
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
8
M-Fatima
3 ago 2024
·
Se alojó 4 noches
Overpriced dinner buffet. Disappointed with quality and selection of the food.
Overpriced dinner buffet. Disappointed with quality and selection of the food.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Benvinda
23 jul 2024
·
Se alojó 6 noches
En general muy bien ubicado
En general muy bien ubicado
2
RAFAEL
31 mar 2024
·
Se alojó 8 noches
Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena
Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena
10
Annie
27 sept 2026
·
Se alojó 7 noches
Flott beliggenhet god frokost og stille og rolig
Flott beliggenhet god frokost og stille og rolig
10
Roar
27 sept 2026
·
Se alojó 7 noches
Et meget flott sted. Store rom, fin balkong, imponerende lokaler, fantastisk hage
Et meget flott sted. Store rom, fin balkong, imponerende lokaler, fantastisk hage
8
Joseph
11 sept 2026
·
Se alojó 4 noches
Outdoor pools/amenities close too early. Nothing going on at night anywhere in the premises. Our room wasn’t very clean and tub/shower was small/tight.
Outdoor pools/amenities close too early. Nothing going on at night anywhere in the premises. Our room wasn’t very clean and tub/shower was small/tight.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-04: 215.59109046281432USD
- 2026-11-05: 232.2918158658142USD
- 2026-11-06: 231.8487065828247USD
- 2026-11-07: 162.56622855299375USD
- 2026-11-08: 205.67911492410278USD
- 2026-11-09: 160.7272306770172USD
- 2026-11-10: 159.10323429711912USD
- 2026-11-11: 160.12593669799804USD
- 2026-11-12: 183.25708185676572USD
- 2026-11-13: 177.79978704048156USD
- 2026-11-14: 202.11476992707824USD
- 2026-11-15: 152.96575043435666USD
- 2026-11-16: 157.39625999999998USD
- 2026-11-17: 152.57153241952514USD
- 2026-11-18: 154.48841322793578USD
- 2026-11-19: 142.4567953566055USD
- 2026-11-20: NO DATA
- 2026-11-21: 180.6456362535553USD
- 2026-11-22: 152.06417829469297USD
- 2026-11-23: 149.98012365884398USD
- 2026-11-24: 131.2856466500244USD
- 2026-11-25: 131.55168376812742USD
- 2026-11-26: 133.83901457311248USD
- 2026-11-27: 149.526447USD
- 2026-11-28: NO DATA
- 2026-11-29: 134.1656682863159USD
- 2026-11-30: 145.8438537533569USD
- 2026-12-01: 152.48419717524717USD
- 2026-12-02: 149.526447USD
- 2026-12-03: 131.53830299999998USD
- 2026-12-04: 131.53830299999998USD
- 2026-12-05: 161.893296USD
- 2026-12-06: 148.5596521931305USD
- 2026-12-07: 161.38851509980773USD
- 2026-12-08: 192.5462341036377USD
- 2026-12-09: 149.20987174996947USD
- 2026-12-10: 150.0282601144409USD
- 2026-12-11: 149.526447USD
- 2026-12-12: 166.14951248336791USD
- 2026-12-13: 131.53830299999998USD
- 2026-12-14: 131.55168376812742USD
- 2026-12-15: 131.53830299999998USD
- 2026-12-16: 131.53830299999998USD
- 2026-12-17: 134.14417328315733USD
- 2026-12-18: 134.14417328315733USD
- 2026-12-19: 149.00542047491453USD
- 2026-12-20: 131.53830299999998USD
- 2026-12-21: 131.53830299999998USD
- 2026-12-22: 131.53830299999998USD
- 2026-12-23: 149.526447USD
- 2026-12-24: 152.5615311530914USD
- 2026-12-25: 142.55684233060455USD
- 2026-12-26: 149.5601219331207USD
- 2026-12-27: 130.67679596797942USD
- 2026-12-28: 145.98582713415527USD
- 2026-12-29: 418.17648602169794USD
- 2026-12-30: 431.71545599999996USD
- 2026-12-31: 1251.3002669999998USD
- 2027-01-01: 633.773014565918USD
- 2027-01-02: 418.17648602169794USD
- 2027-01-03: 132.86899465802765USD
- 2027-01-04: 133.78682099999997USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Cerca del alojamiento hay un edificio en construcción, que puede ocasionar ruidos y molestias.
- El alojamiento dispone de un servicio de limpieza profesional.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad 3976
- Aparcamiento: 15 EUR por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Actividades
Piscina
Pistas de tenis
Casino
Jardín
Buceo
Pesca
Zona de juegos
Senderismo
Piscina cubierta
Piscina al aire libre
Pool (Indoor)
Muebles de exterior
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Alquiler de bicicletas
Autoservicio de lavandería
24-Hour Front Desk
Aparcamiento
Aparcamiento
Parking Onsite
Internet
WiFi gratuito