Pestana Casino Park Hotel & Casino
253 $US
/nuit
Moyenne pour septembre
Prix pour Pestana Casino Park Hotel & Casino
Sélectionnez les dates pour voir les prix et les disponibilités
253 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Pestana Casino Park Hotel & Casino, les prix par nuit s'élèvent en moyenne à 140 $US pendant le mois le moins cher (janvier) et à 253 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 140 $US |
| février | 165 $US |
| mars | 172 $US |
| avril | 199 $US |
| mai | 227 $US |
| juin | 211 $US |
| juillet | 232 $US |
| août | 237 $US |
| septembre | 253 $US |
| octobre | 201 $US |
| novembre | 143 $US |
| décembre | 199 $US |
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sept. · 253 $US
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Le plus cher : septembre (env. 253 $US)
Le moins cher : janvier (env. 140 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins corporels, et permettez qu'on prenne soin de vous. Après avoir profité des infrastructures de loisirs de l'hébergement, qui incluent notamment une ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins corporels, et permettez qu'on prenne soin de vous. Après avoir profité des infrastructures de loisirs de l'hébergement, qui incluent notamment une discothèque et un centre de remise en forme, allez tenter votre chance au casino et finissez la journée en beauté ! Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Les espaces événements de cet hôtel comprennent un centre de conférence et des salles de réunion. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Panoramico, l'un des 3 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant.
Chambres
Les 379 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LCD. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un bidet.
Emplacement
Pestana Casino Park Ocean and SPA Hotel est la solution idéale pour profiter d'un séjour de charme en plein cœur de Funchal et découvrir les sites les plus prisés de la ville comme Marina de Funchal et Casino de Madère, qui se trouvent à moins d'un quart d'heure à pied. Cet hôtel avec casino se trouve à 0,4 km de Parc de Santa Catarina et à 0,9 km de Centre Culturel de Quinta Magnólia.
À proximité
Casino de Madère(0.1 miles)
Parc de Santa Catarina(0.3 miles)
Avenida do Mar (promenade)(0.4 miles)
Musée CR7(0.4 miles)
Jardin municipal de Funchal(0.5 miles)
Place Madeira(0.5 miles)
Jardin de São Francisco(0.5 miles)
Centre Culturel de Quinta Magnólia(0.5 miles)
Musée du vin Madeira Wine Company(0.6 miles)
Lodge de Vin Blandy(0.6 miles)
Marina de Funchal(0.6 miles)
Office de Tourisme de Funchal(0.6 miles)
Centre commercial Arcadas São Francisco(0.6 miles)
Église de la Sainte Trinité(0.7 miles)
Église de São Pedro(0.7 miles)
Aéroport principal le plus pratique pour rejoindre Pestana Casino Park Ocean and SPA Hotel : Aéroport de Funchal Cristiano Ronaldo (FNC)(12.7 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
Rua Imperatriz Dona Amélia, Sé, Portugal
Casino de Madère (0.1 miles)
Parc de Santa Catarina (0.3 miles)
Avenida do Mar (promenade) (0.4 miles)
Musée CR7 (0.4 miles)
Jardin municipal de Funchal (0.5 miles)
Place Madeira (0.5 miles)
Options de chambre
5
1 Lit Double
et 2 Lits Simples
Couchages 3
538 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale
Détails de la chambre
1 Lit Simple
et 1 Canapé-Lit
Couchages 3
301 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Double ou avec lits jumeaux, vue jardin (Extra Bed)
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 3
269 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Classique Double ou avec lits jumeaux, vue montagne
Détails de la chambre
2 Lits Simples
1 Lit Double
Couchages 2
269 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Double ou avec lits jumeaux, vue jardin
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 2
269 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Double ou avec lits jumeaux, vue partielle sur la mer (Side Sea View)
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 3
301 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Pestana Casino Park Hotel & Casino
8.4
Très bien
Basé sur 1 807 avis vérifiés
Qui séjourne ici ?
Affaires
3%
Couples
66%
Familles
17%
Groupes
8%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Pestana Casino Park Hotel & Casino, les voyageurs apprécient le design remarquable de milieu de siècle, l'emplacement central au bord du port, et les petits-déjeuners copieux, tout en notant des chambres vieillottes, quelques incohérences de service, et le bruit nocturne provenant du casino et du port voisin.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Pestana Casino Park Hotel & Casino, les voyageurs apprécient le design remarquable de milieu de siècle, l'emplacement central au bord du port, et les petits-déjeuners copieux, tout en notant des chambres vieillottes, quelques incohérences de service, et le bruit nocturne provenant du casino et du port voisin.
Les chambres sont souvent spacieuses, avec balcon et vue dégagée, mais les équipements peuvent être basiques et l'entretien parfois fatigué. L'établissement propose plusieurs piscines et un spa, bien que la salle de sport soit petite et que le parking soit payant et parfois peu pratique. Le petit-déjeuner est souvent salué, tandis que le buffet du dîner et certaines expériences au bar suscitent des avis mitigés. Attendez-vous à un séjour bien situé, axé sur le design, avec de belles vues, tempéré par l'âge et des nuisances sonores occasionnelles.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, dont des options sur le toit et intérieures, des jardins pittoresques et de nombreux sièges sont des atouts. Parmi les points négatifs, on note une salle de sport très petite, un manque d'attention occasionnel au spa ou une eau de piscine fraîche, des heures de fermeture anticipées de la piscine et un parking payant qui peut être peu pratique.
Avis de voyageur à ce sujet
8
Laurine
21 sept. 2022
·
A séjourné 2 nuits
Très bel accueil. Les chambres sont spacieuses, la literie de qualité. Nous avons pu profiter d’un soin au SPA, superbe moment! Dommage que la piscine intérieure ne soit pas chauffer car on se gèle un peu… Sinon tous les équipements sont de qualité. Et le petit déjeuner sans commentaire il est fabuleux!
Très bel accueil. Les chambres sont spacieuses, la literie de qualité. Nous avons pu profiter d’un soin au SPA, superbe moment! Dommage que la piscine intérieure ne soit pas chauffer car on se gèle un peu… Sinon tous les équipements sont de qualité. Et le petit déjeuner sans commentaire il est fabuleux!
10
Pauline
2 juil. 2025
·
A séjourné 3 nuits
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
4
Philip
17 janv. 2025
·
A séjourné 1 nuit
Great location and beautiful pool with a great view. Unfortunately that's where it ends. We stayed in this hotel twice, once before the cruise and once after. If my second booking was refundable then I wouldn't have gone back. Staff at the front desk are completely incompetent and not properly trained. The gym equipment has not been serviced in years. I complained about this on the first visit hoping that at least one of the cardio machines would work a week later, but nothing was done about it. What makes is worse is the staff seems annoyed when you bring this up. Loved Madeira but won't go back to this hotel.
Great location and beautiful pool with a great view. Unfortunately that's where it ends. We stayed in this hotel twice, once before the cruise and once after. If my second booking was refundable then I wouldn't have gone back. Staff at the front desk are completely incompetent and not properly trained. The gym equipment has not been serviced in years. I complained about this on the first visit hoping that at least one of the cardio machines would work a week later, but nothing was done about it. What makes is worse is the staff seems annoyed when you bring this up. Loved Madeira but won't go back to this hotel.
6
Daniel
14 avr. 2025
·
A séjourné 10 nuits
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
8
Ian
14 sept. 2025
·
A séjourné 4 nuits
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
8
David
19 déc. 2023
·
A séjourné 6 nuits
Dont get me wrong its a nice hotel with a lot of facilities and with some nice but not extraordinary extras. I did enjoy my stay and the service and everything was great. Also its clean and easy to get to funchal by foot and nice restaurants around. So all in all a perfect hotel to enjoy madeira! - the gym is very very small with just very basic stuff - sauna is very nice just not super hot and sometimes i wish people would know how to use a saune. Shower before, use a towel inside the sauna etc. - breakfast is very very basic bread, chess, meat, eggs, fruits. As its gets very loud i always went earlier around 7.30 - the rooms need an update urgently. Very 80s style it looks old and not modern but it was all clean with a balcony and a nice view
Dont get me wrong its a nice hotel with a lot of facilities and with some nice but not extraordinary extras. I did enjoy my stay and the service and everything was great. Also its clean and easy to get to funchal by foot and nice restaurants around. So all in all a perfect hotel to enjoy madeira! - the gym is very very small with just very basic stuff - sauna is very nice just not super hot and sometimes i wish people would know how to use a saune. Shower before, use a towel inside the sauna etc. - breakfast is very very basic bread, chess, meat, eggs, fruits. As its gets very loud i always went earlier around 7.30 - the rooms need an update urgently. Very 80s style it looks old and not modern but it was all clean with a balcony and a nice view
10
Katrina
26 janv. 2025
·
A séjourné 5 nuits
The staff were helpful and friendly throughout our stay . The room was probably in need of an update but cannot fault the cleanliness . It has a lovely bar area inside and out and both the outdoor pools were clean and tidy . The indoor spa and pool were an added bonus . We were B&B and the breakfast was more than acceptable. We did eat in the restaurant on one of the evenings and found the food lacking in choice but this would be my only negative. The hotel is a 20min walk into the town centre and very handy for bus stops/taxis and lots of restaurants in walking distance . We found it an excellent base to explore Funchal from .
The staff were helpful and friendly throughout our stay . The room was probably in need of an update but cannot fault the cleanliness . It has a lovely bar area inside and out and both the outdoor pools were clean and tidy . The indoor spa and pool were an added bonus . We were B&B and the breakfast was more than acceptable. We did eat in the restaurant on one of the evenings and found the food lacking in choice but this would be my only negative. The hotel is a 20min walk into the town centre and very handy for bus stops/taxis and lots of restaurants in walking distance . We found it an excellent base to explore Funchal from .
8
Erin
22 juil. 2024
·
A séjourné 6 nuits
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
10
Gustav
24 juil. 2025
·
A séjourné 1 nuit
Ok, the gym at this hotel is a bit small for a 5 star hotel of this size and, some details are coming near when they need to be polished up a bit. However : All three pool areas are in top condition. And the breakfast is really good, both service, food quality and the restaurants design and location. ( Think brutalism at its best.) Very friendly staff and excellent service plus cool design ( Partly by Oscar Niemeyer ) Over all this is a little pearl in Funchal and I hope that Pestana group will take good care of it.
Ok, the gym at this hotel is a bit small for a 5 star hotel of this size and, some details are coming near when they need to be polished up a bit. However : All three pool areas are in top condition. And the breakfast is really good, both service, food quality and the restaurants design and location. ( Think brutalism at its best.) Very friendly staff and excellent service plus cool design ( Partly by Oscar Niemeyer ) Over all this is a little pearl in Funchal and I hope that Pestana group will take good care of it.
10
Judy
8 juin 2023
·
A séjourné 6 nuits
Beautiful grounds, great breakfast, helpful staff. Could use a few more parking spots on hotel property.
Beautiful grounds, great breakfast, helpful staff. Could use a few more parking spots on hotel property.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé l'hôtel et les chambres propres, avec des espaces piscine bien entretenus. D'autres ont signalé des lacunes telles que de la moisissure dans les salles de bains, un manque de renouvellement des serviettes ou des produits de toilette, et des chambres nettoyées très tard ou pas du tout.
Avis de voyageur à ce sujet
2
RAFAEL
31 mars 2024
·
A séjourné 8 nuits
Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena
Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena
8
Kimberley
4 déc. 2024
·
A séjourné 6 nuits
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
8
Marguili
4 nov. 2024
·
A séjourné 1 nuit
Need room renovation. Mold in shower
Need room renovation. Mold in shower
10
Maxine
12 janv. 2026
·
A séjourné 2 nuits
Very clean . Friendly staff . Great breakfast
Very clean . Friendly staff . Great breakfast
10
Dequan
21 févr. 2025
·
A séjourné 3 nuits
Good location and very clean.
Good location and very clean.
10
Angela Maria
22 mai 2024
·
A séjourné 6 nuits
Ótima limpeza.
Ótima limpeza.
4
HISAHSI
20 févr. 2024
·
A séjourné 2 nuits
掃除がアバウトで、水も取り換えれなく、アメニティの交換もされていなかった。フロントの対応もあまり良くない。
掃除がアバウトで、水も取り換えれなく、アメニティの交換もされていなかった。フロントの対応もあまり良くない。
10
Rob
25 mars 2024
·
A séjourné 2 nuits
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
8
Jane
9 janv. 2026
·
A séjourné 7 nuits
Pæne rene værelser. Meget venligt og hjælpsomt personale
Pæne rene værelser. Meget venligt og hjælpsomt personale
4
Melanie
14 avr. 2025
·
A séjourné 5 nuits
Sehr unsauber und personal ist sehr arrogant.
Sehr unsauber und personal ist sehr arrogant.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses, avec balcon et vue dégagée, mais le décor et les équipements semblent datés et certains problèmes d'entretien se posent. Le bruit provenant du casino, des clubs ou du port et le manque d'équipements dans les chambres (souvent pas de bouilloire/cafetière) sont des inconvénients courants.
Avis de voyageur à ce sujet
10
Ellen Chr
18 janv. 2026
·
A séjourné 1 nuit
Strålende rom - god seng - fin balkong. Hyggelig resepsjon. God beliggenhet med utsikt.
Strålende rom - god seng - fin balkong. Hyggelig resepsjon. God beliggenhet med utsikt.
8
Ivan
26 déc. 2025
·
A séjourné 1 nuit
Flott hotell og uteområde. Super utsikt og god beliggenhet. Rom var fint men forferder dårlig lydisolering. Bråk fra gang, nabo, og uteområde er ikke til å unngå. Ta med ørepropper!
Flott hotell og uteområde. Super utsikt og god beliggenhet. Rom var fint men forferder dårlig lydisolering. Bråk fra gang, nabo, og uteområde er ikke til å unngå. Ta med ørepropper!
10
stewart
27 févr. 2024
·
A séjourné 15 nuits
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
6
Antonio
3 janv. 2025
·
A séjourné 4 nuits
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
8
Jane
26 févr. 2023
·
A séjourné 7 nuits
The room we had looked out over a busy road which was noisy 24hrs a day with cars and people especially at night The hotel was relaxing
The room we had looked out over a busy road which was noisy 24hrs a day with cars and people especially at night The hotel was relaxing
10
Sarah
1 oct. 2025
·
A séjourné 4 nuits
Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again
Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again
6
Daniel
14 avr. 2025
·
A séjourné 10 nuits
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
8
James
24 nov. 2025
·
A séjourné 2 nuits
Great location, very retro in the communal areas. large selection at breakfast, few negative point though. If you have a garden facing room, take ear plugs. The nightclub at the casino goes on till 3/4 am and the noise from the club is LOUD!. Also if you have a suit at the sea end of the hotel, be prepared for noise from the cruise terminal pumping station. Room service was rather late in the day/ none existent My room was only cleaned after 4pm and another room in our group wasnt cleaned at all. Over all the the hotel is very nice place to stay
Great location, very retro in the communal areas. large selection at breakfast, few negative point though. If you have a garden facing room, take ear plugs. The nightclub at the casino goes on till 3/4 am and the noise from the club is LOUD!. Also if you have a suit at the sea end of the hotel, be prepared for noise from the cruise terminal pumping station. Room service was rather late in the day/ none existent My room was only cleaned after 4pm and another room in our group wasnt cleaned at all. Over all the the hotel is very nice place to stay
8
Victoria
7 mai 2023
·
A séjourné 8 nuits
The room was a little tired . Needed decorating and had a shower curtain and small shower head over the bath - shower curtains are unhygienic and the shower should be updated The balcony chairs were like pallets and really uncomfortable No kettle Apart for that everything was fine
The room was a little tired . Needed decorating and had a shower curtain and small shower head over the bath - shower curtains are unhygienic and the shower should be updated The balcony chairs were like pallets and really uncomfortable No kettle Apart for that everything was fine
8
Erin
22 juil. 2024
·
A séjourné 6 nuits
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les avis sont partagés : beaucoup soulignent un personnel amical et serviable dans tout l'hôtel. D'autres mentionnent des interactions désagréables à la réception ou au bar, des oublis de la part du service de ménage et des réponses lentes aux demandes d'entretien.
Avis de voyageur à ce sujet
10
Lauren
8 oct. 2025
·
A séjourné 3 nuits
This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.
This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.
8
Kimberley
4 déc. 2024
·
A séjourné 6 nuits
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
8
Ágnes
17 févr. 2026
·
A séjourné 7 nuits
Fantastic design. Huge inner spaces, giant projection panel ín the main hall about best parts of Madeira and the hotel, breathtaking, 180 degree view from the groundfloor restaurant to the harbour and 10 floor high giant ships, the surrounding park and the mountains. In collective places and rooms, original, signed artworks from local artists (screenprints and giant textiles). Unfortunately ín the rooms the priority of the design comes at the expense of practicity. There is only one cupboard with one drawer and one lamp on one side of beds, while on the other side, there is an unnecesserily big table. Place is too narrow to move between the bed and the cabinet. The personnel is very polite and helpful. Special thanks to Krisztina, who helped to solve our problem with the noise coming from the neighbouring disco. We appreciate itt very much!
Fantastic design. Huge inner spaces, giant projection panel ín the main hall about best parts of Madeira and the hotel, breathtaking, 180 degree view from the groundfloor restaurant to the harbour and 10 floor high giant ships, the surrounding park and the mountains. In collective places and rooms, original, signed artworks from local artists (screenprints and giant textiles). Unfortunately ín the rooms the priority of the design comes at the expense of practicity. There is only one cupboard with one drawer and one lamp on one side of beds, while on the other side, there is an unnecesserily big table. Place is too narrow to move between the bed and the cabinet. The personnel is very polite and helpful. Special thanks to Krisztina, who helped to solve our problem with the noise coming from the neighbouring disco. We appreciate itt very much!
8
Ian
14 sept. 2025
·
A séjourné 4 nuits
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
8
Trond
24 févr. 2025
·
A séjourné 7 nuits
Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.
Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.
2
Omar
7 août 2025
·
A séjourné 2 nuits
Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel
Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel
10
MARIA LAURA
12 oct. 2023
·
A séjourné 9 nuits
Todo el personal fue muy amable y eficiente. Había un problema con el router de la habitación y el personal de mantenimiento se presentó rápidamente para solucionarlo. El hotel es hermoso y la ubicación inmejorable.
Todo el personal fue muy amable y eficiente. Había un problema con el router de la habitación y el personal de mantenimiento se presentó rápidamente para solucionarlo. El hotel es hermoso y la ubicación inmejorable.
10
Heidi Nordby
26 janv. 2026
·
A séjourné 1 nuit
Beautiful landmark hotel with great staff and service.
Beautiful landmark hotel with great staff and service.
10
KWAI FUNG
12 déc. 2023
·
A séjourné 2 nuits
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
10
Gillian
7 janv. 2026
·
A séjourné 1 nuit
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Base centrale et piétonne à proximité du port et de la vieille ville avec une excellente vue. La proximité du casino, des bars et du port peut entraîner des nuisances sonores nocturnes dans certaines chambres.
Avis de voyageur à ce sujet
8
Kimberley
4 déc. 2024
·
A séjourné 6 nuits
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
10
Ananta
31 juil. 2023
·
A séjourné 3 nuits
Excellent location, everything within walking distance.
Excellent location, everything within walking distance.
8
Kay Elizabeth
15 sept. 2025
·
A séjourné 9 nuits
Lovely pool and grounds very convenient for walking to the old town.
Lovely pool and grounds very convenient for walking to the old town.
10
Pauline
2 juil. 2025
·
A séjourné 3 nuits
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
10
NICK
2 oct. 2024
·
A séjourné 3 nuits
Great location. Safe for solo travellers.
Great location. Safe for solo travellers.
6
Antonio
3 janv. 2025
·
A séjourné 4 nuits
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
10
Dequan
21 févr. 2025
·
A séjourné 3 nuits
Good location and very clean.
Good location and very clean.
8
Patricia
24 juin 2025
·
A séjourné 4 nuits
Very central
Very central
10
Peter
11 déc. 2022
·
A séjourné 7 nuits
This was our second stay at Casino Park this year. Our side sea room on 5th floor facing east was perfect. Had a great view of the sea, harbour, mountains and downtown Funchal. Only a 10 minute walk to downtown. Highly recommend.
This was our second stay at Casino Park this year. Our side sea room on 5th floor facing east was perfect. Had a great view of the sea, harbour, mountains and downtown Funchal. Only a 10 minute walk to downtown. Highly recommend.
10
Harshad
1 mars 2025
·
A séjourné 1 nuit
Location
Location
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est largement salué pour sa qualité, sa variété et sa vue. Le buffet du dîner et les expériences au bar reçoivent des commentaires mitigés, certains trouvant les options trop chères, limitées ou servies tièdes, et des files d'attente se formant aux machines à café pendant les heures de pointe.
Avis de voyageur à ce sujet
10
VINCENT
31 mai 2025
·
A séjourné 5 nuits
Tres bel hôtel, tres bien equipe. Petit déjeuner d'excellente qualité
Tres bel hôtel, tres bien equipe. Petit déjeuner d'excellente qualité
6
Selda
15 mars 2025
·
A séjourné 7 nuits
Breakfast always the same. Wellness to small. Sauna used by guest with wet bathing wear and without using the towels under there skin.
Breakfast always the same. Wellness to small. Sauna used by guest with wet bathing wear and without using the towels under there skin.
6
Claudio Jorge Aguiar
1 mai 2025
·
A séjourné 7 nuits
Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.
Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.
10
Maxine
12 janv. 2026
·
A séjourné 2 nuits
Very clean . Friendly staff . Great breakfast
Very clean . Friendly staff . Great breakfast
6
Alberto
17 sept. 2025
·
A séjourné 5 nuits
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
6
Antonio
3 janv. 2025
·
A séjourné 4 nuits
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
6
Daniel
14 avr. 2025
·
A séjourné 10 nuits
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
10
KWAI FUNG
12 déc. 2023
·
A séjourné 2 nuits
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
10
Gillian
7 janv. 2026
·
A séjourné 1 nuit
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
8
M-Fatima
3 août 2024
·
A séjourné 4 nuits
Overpriced dinner buffet. Disappointed with quality and selection of the food.
Overpriced dinner buffet. Disappointed with quality and selection of the food.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Claire
18 août 2026
·
A séjourné 2 nuits
Hôtel très bien placé, près du centre de Funchal. Plusieurs piscines extérieure et intérieure. L’
Hôtel très bien placé, près du centre de Funchal. Plusieurs piscines extérieure et intérieure. L’
10
Laurent
21 mars 2026
·
A séjourné 7 nuits
Très bel endroit, agréable, personnel sympathique et accueillant.
Très bel endroit, agréable, personnel sympathique et accueillant.
4
Johanne
4 août 2025
·
A séjourné 9 nuits
Il n'y a pas de service pressing , juste une salle avec table a repasser à disposition....Pas de machines à laver. Le service restaurant est cher pour 1 buffet 35€/pers, sans boisson. Et 45€ ,si animation.
Il n'y a pas de service pressing , juste une salle avec table a repasser à disposition....Pas de machines à laver. Le service restaurant est cher pour 1 buffet 35€/pers, sans boisson. Et 45€ ,si animation.
10
Pauline
2 juil. 2025
·
A séjourné 3 nuits
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
10
VINCENT
31 mai 2025
·
A séjourné 5 nuits
Tres bel hôtel, tres bien equipe. Petit déjeuner d'excellente qualité
Tres bel hôtel, tres bien equipe. Petit déjeuner d'excellente qualité
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-20: 198.41655081459044USD
- 2026-09-21: 222.49519433898925USD
- 2026-09-22: 207.82939017288206USD
- 2026-09-23: NO DATA
- 2026-09-24: 198.41655081459044USD
- 2026-09-25: 206.54189999999997USD
- 2026-09-26: 206.54189999999997USD
- 2026-09-27: 179.52038177467344USD
- 2026-09-28: 256.91360921562193USD
- 2026-09-29: 243.7744475637817USD
- 2026-09-30: 208.84899610656737USD
- 2026-10-01: 184.91236624649045USD
- 2026-10-02: 283.8599097486877USD
- 2026-10-03: NO DATA
- 2026-10-04: 246.37343243843077USD
- 2026-10-05: 191.32770352958678USD
- 2026-10-06: 181.12975324516296USD
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: 225.88238919273374USD
- 2026-10-11: 245.23832112396238USD
- 2026-10-12: 222.27351575386047USD
- 2026-10-13: 224.6922828197479USD
- 2026-10-14: 164.1753597463989USD
- 2026-10-15: 250.32878700210568USD
- 2026-10-16: 193.91989499999997USD
- 2026-10-17: 222.88355645072934USD
- 2026-10-18: 267.86611761589046USD
- 2026-10-19: 240.8765704115295USD
- 2026-10-20: 164.1753597463989USD
- 2026-10-21: 164.1753597463989USD
- 2026-10-22: 170.97079499999998USD
- 2026-10-23: 169.23814425315857USD
- 2026-10-24: 188.30428846916197USD
- 2026-10-25: 188.30428846916197USD
- 2026-10-26: NO DATA
- 2026-10-27: 253.043259748764USD
- 2026-10-28: 164.1753597463989USD
- 2026-10-29: 188.30428846916197USD
- 2026-10-30: 164.1753597463989USD
- 2026-10-31: 164.1753597463989USD
- 2026-11-01: 195.97171318450927USD
- 2026-11-02: 167.8667695449829USD
- 2026-11-03: 167.8667695449829USD
- 2026-11-04: 166.46864143043516USD
- 2026-11-05: 306.1569479946899USD
- 2026-11-06: 167.8667695449829USD
- 2026-11-07: 166.46864143043516USD
- 2026-11-08: 194.203099416275USD
- 2026-11-09: 175.31508946495055USD
- 2026-11-10: 175.31508946495055USD
- 2026-11-11: 175.31508946495055USD
- 2026-11-12: 175.31508946495055USD
- 2026-11-13: 148.3940716012573USD
- 2026-11-14: 149.11676374877928USD
- 2026-11-15: 129.03437528366086USD
- 2026-11-16: 146.64455990524291USD
- 2026-11-17: 143.5343275899124USD
- 2026-11-18: 129.83499022899628USD
- 2026-11-19: 128.8995402165985USD
- 2026-11-20: 129.83499022899628USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- En raison de travaux dans un bâtiment voisin, des nuisances sonores peuvent survenir.
- L'entretien de cet hébergement est confié à des professionnels.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Frais pour le parking en libre-service : 15 EUR par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Location de vélos
Laverie
24-Hour Front Desk
Activités
Piscine
Courts de tennis
Casino
Jardin
Plongée
Pêche
Aire de jeux
Randonnée
Piscine intérieure
Piscine extérieure
Pool (Indoor)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parking
Parking
Parking Onsite
Connexion Internet
Wi-fi gratuit