Pestana Casino Park Hotel & Casino
US$ 253
/noite
Média para setembro
Preços para Pestana Casino Park Hotel & Casino
Selecione datas para ver preços e disponibilidade
US$ 253
/noite
Média para setembro
Preços médios mensais
Em Pestana Casino Park Hotel & Casino, o preço por noite é, em média, US$ 140 no mês mais barato (janeiro) e US$ 253 no mês mais caro (setembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 140 |
| fevereiro | US$ 165 |
| março | US$ 172 |
| abril | US$ 199 |
| maio | US$ 227 |
| junho | US$ 211 |
| julho | US$ 232 |
| agosto | US$ 237 |
| setembro | US$ 253 |
| outubro | US$ 201 |
| novembro | US$ 143 |
| dezembro | US$ 199 |
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set. · US$ 253
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Mais caro: setembro (aprox. US$ 253)
Mais barato: janeiro (aprox. US$ 140)
Sobre este alojamento
Desfrute de uma ida ao spa, que oferece massagens e tratamentos corporais. Depois de uma discoteca ou de um health club, nada melhor do que terminar o dia tentando a sua sorte no casino. Entre as facilidades adicionais contam-se Wi-fi gráti...
Comodidades
Desfrute de uma ida ao spa, que oferece massagens e tratamentos corporais. Depois de uma discoteca ou de um health club, nada melhor do que terminar o dia tentando a sua sorte no casino. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Entre os espaços para eventos deste hotel contam-se um centro de conferências e salas de reuniões. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento no local.
Restaurante
Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina.
Quartos
Sinta-se em casa num dos 379 quartos, com um minibar e um televisor LCD. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e bidé.
Localização
Uma estadia Pestana Casino Park Ocean and SPA Hotel coloca-o no coração de Funchal, a 15 minutos a pé de Marina do Funchal e de Casino da Madeira. Este hotel com casino está a 0,4 km (0,2 mi) de Parque de Santa Catarina e a 0,9 km (0,5 mi) de Centro Cultural da Quinta Magnólia.
O que há nas proximidades
Casino da Madeira(0.1 milhas)
Parque de Santa Catarina(0.3 milhas)
Avenida do Mar(0.4 milhas)
Museu CR7(0.4 milhas)
Jardim Municipal do Funchal(0.5 milhas)
Praça Madeira(0.5 milhas)
Jardim de Sao Francisco(0.5 milhas)
Centro Cultural da Quinta Magnólia(0.5 milhas)
Museu da Blandy's Wine Lodge(0.6 milhas)
Blandy's Wine Lodge(0.6 milhas)
Marina do Funchal(0.6 milhas)
Posto de Turismo do Funchal(0.6 milhas)
Centro Comercial Arcadas São Francisco(0.6 milhas)
Igreja da Santíssima Trindade(0.7 milhas)
Igreja de São Pedro(0.7 milhas)
O aeroporto preferencial para Pestana Casino Park Ocean and SPA Hotel é o de Funchal (FNC-Cristiano Ronaldo)(12.7 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
Rua Imperatriz Dona Amélia, Sé, Portugal
Casino da Madeira (0.1 milhas)
Parque de Santa Catarina (0.3 milhas)
Avenida do Mar (0.4 milhas)
Museu CR7 (0.4 milhas)
Jardim Municipal do Funchal (0.5 milhas)
Praça Madeira (0.5 milhas)
Opções de quartos
5
Suite
Detalhes do quarto
1 Cama De Casal
e 2 Camas Individuais
Dormidas 3
538 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar
Detalhes do quarto
1 Cama Individual
e 1 Sofá-Cama
Dormidas 3
301 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Duplo ou Twin, vista para o jardim (Extra Bed)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 3
269 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Duplo ou Twin Clássico, vista para a montanha
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal
Dormidas 2
269 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Duplo ou Twin, vista para o jardim
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
269 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Duplo ou Twin, vista parcial para o mar (Side Sea View)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 3
301 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Pestana Casino Park Hotel & Casino
8.4
Muito Bom
Com base em 1.807 avaliações verificadas
Quem se hospeda aqui?
Negócios
3%
Casal
66%
Família
17%
Grupos
8%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Pestana Casino Park Hotel & Casino, os viajantes elogiam o design marcante em estilo de meados do século XX, a localização central à beira do porto e os fartos cafés da manhã, ao mesmo tempo em que observam quartos desatualizados, inconsistências ocasionais no serviço e barulho noturno proveniente do cassino e do porto próximos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Pestana Casino Park Hotel & Casino, os viajantes elogiam o design marcante em estilo de meados do século XX, a localização central à beira do porto e os fartos cafés da manhã, ao mesmo tempo em que observam quartos desatualizados, inconsistências ocasionais no serviço e barulho noturno proveniente do cassino e do porto próximos.
Os quartos costumam ser espaçosos, com varandas e vistas amplas, mas as comodidades podem ser básicas e a manutenção parece cansada em alguns lugares. As instalações incluem várias piscinas e um spa, embora a academia seja pequena e o estacionamento seja pago e, às vezes, inconveniente. O café da manhã recebe elogios repetidos, enquanto o buffet de jantar e algumas experiências no bar geram feedback misto. Espere uma estadia bem localizada e com um design atraente, com excelentes vistas, atenuada pela idade e ruído ocasional.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias piscinas, incluindo opções no terraço e internas, terrenos cênicos e amplos espaços para sentar são os pontos altos. As desvantagens notadas incluem uma academia muito pequena, falta de atenção ou água fria no spa, horários de fechamento antecipados da piscina e estacionamento pago que pode ser inconveniente.
Avaliações dos hóspedes relacionadas
8
Laurine
21 de set. de 2022
·
A estadia foi de 2 noites
Très bel accueil. Les chambres sont spacieuses, la literie de qualité. Nous avons pu profiter d’un soin au SPA, superbe moment! Dommage que la piscine intérieure ne soit pas chauffer car on se gèle un peu… Sinon tous les équipements sont de qualité. Et le petit déjeuner sans commentaire il est fabuleux!
Très bel accueil. Les chambres sont spacieuses, la literie de qualité. Nous avons pu profiter d’un soin au SPA, superbe moment! Dommage que la piscine intérieure ne soit pas chauffer car on se gèle un peu… Sinon tous les équipements sont de qualité. Et le petit déjeuner sans commentaire il est fabuleux!
10
Pauline
2 de jul. de 2025
·
A estadia foi de 3 noites
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
4
Philip
17 de jan. de 2025
·
A estadia foi de 1 noite
Great location and beautiful pool with a great view. Unfortunately that's where it ends. We stayed in this hotel twice, once before the cruise and once after. If my second booking was refundable then I wouldn't have gone back. Staff at the front desk are completely incompetent and not properly trained. The gym equipment has not been serviced in years. I complained about this on the first visit hoping that at least one of the cardio machines would work a week later, but nothing was done about it. What makes is worse is the staff seems annoyed when you bring this up. Loved Madeira but won't go back to this hotel.
Great location and beautiful pool with a great view. Unfortunately that's where it ends. We stayed in this hotel twice, once before the cruise and once after. If my second booking was refundable then I wouldn't have gone back. Staff at the front desk are completely incompetent and not properly trained. The gym equipment has not been serviced in years. I complained about this on the first visit hoping that at least one of the cardio machines would work a week later, but nothing was done about it. What makes is worse is the staff seems annoyed when you bring this up. Loved Madeira but won't go back to this hotel.
6
Daniel
14 de abr. de 2025
·
A estadia foi de 10 noites
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
8
Ian
14 de set. de 2025
·
A estadia foi de 4 noites
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
8
David
19 de dez. de 2023
·
A estadia foi de 6 noites
Dont get me wrong its a nice hotel with a lot of facilities and with some nice but not extraordinary extras. I did enjoy my stay and the service and everything was great. Also its clean and easy to get to funchal by foot and nice restaurants around. So all in all a perfect hotel to enjoy madeira! - the gym is very very small with just very basic stuff - sauna is very nice just not super hot and sometimes i wish people would know how to use a saune. Shower before, use a towel inside the sauna etc. - breakfast is very very basic bread, chess, meat, eggs, fruits. As its gets very loud i always went earlier around 7.30 - the rooms need an update urgently. Very 80s style it looks old and not modern but it was all clean with a balcony and a nice view
Dont get me wrong its a nice hotel with a lot of facilities and with some nice but not extraordinary extras. I did enjoy my stay and the service and everything was great. Also its clean and easy to get to funchal by foot and nice restaurants around. So all in all a perfect hotel to enjoy madeira! - the gym is very very small with just very basic stuff - sauna is very nice just not super hot and sometimes i wish people would know how to use a saune. Shower before, use a towel inside the sauna etc. - breakfast is very very basic bread, chess, meat, eggs, fruits. As its gets very loud i always went earlier around 7.30 - the rooms need an update urgently. Very 80s style it looks old and not modern but it was all clean with a balcony and a nice view
10
Katrina
26 de jan. de 2025
·
A estadia foi de 5 noites
The staff were helpful and friendly throughout our stay . The room was probably in need of an update but cannot fault the cleanliness . It has a lovely bar area inside and out and both the outdoor pools were clean and tidy . The indoor spa and pool were an added bonus . We were B&B and the breakfast was more than acceptable. We did eat in the restaurant on one of the evenings and found the food lacking in choice but this would be my only negative. The hotel is a 20min walk into the town centre and very handy for bus stops/taxis and lots of restaurants in walking distance . We found it an excellent base to explore Funchal from .
The staff were helpful and friendly throughout our stay . The room was probably in need of an update but cannot fault the cleanliness . It has a lovely bar area inside and out and both the outdoor pools were clean and tidy . The indoor spa and pool were an added bonus . We were B&B and the breakfast was more than acceptable. We did eat in the restaurant on one of the evenings and found the food lacking in choice but this would be my only negative. The hotel is a 20min walk into the town centre and very handy for bus stops/taxis and lots of restaurants in walking distance . We found it an excellent base to explore Funchal from .
8
Erin
22 de jul. de 2024
·
A estadia foi de 6 noites
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
10
Gustav
24 de jul. de 2025
·
A estadia foi de 1 noite
Ok, the gym at this hotel is a bit small for a 5 star hotel of this size and, some details are coming near when they need to be polished up a bit. However : All three pool areas are in top condition. And the breakfast is really good, both service, food quality and the restaurants design and location. ( Think brutalism at its best.) Very friendly staff and excellent service plus cool design ( Partly by Oscar Niemeyer ) Over all this is a little pearl in Funchal and I hope that Pestana group will take good care of it.
Ok, the gym at this hotel is a bit small for a 5 star hotel of this size and, some details are coming near when they need to be polished up a bit. However : All three pool areas are in top condition. And the breakfast is really good, both service, food quality and the restaurants design and location. ( Think brutalism at its best.) Very friendly staff and excellent service plus cool design ( Partly by Oscar Niemeyer ) Over all this is a little pearl in Funchal and I hope that Pestana group will take good care of it.
10
Judy
8 de jun. de 2023
·
A estadia foi de 6 noites
Beautiful grounds, great breakfast, helpful staff. Could use a few more parking spots on hotel property.
Beautiful grounds, great breakfast, helpful staff. Could use a few more parking spots on hotel property.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acharam o hotel e os quartos limpos, com áreas de piscina arrumadas. Outros relataram falhas, como mofo nos banheiros, falta de reposição de toalhas ou comodidades e quartos atendidos muito tarde ou nem sempre.
Avaliações dos hóspedes relacionadas
2
RAFAEL
31 de mar. de 2024
·
A estadia foi de 8 noites
Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena
Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena
8
Kimberley
4 de dez. de 2024
·
A estadia foi de 6 noites
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
8
Marguili
4 de nov. de 2024
·
A estadia foi de 1 noite
Need room renovation. Mold in shower
Need room renovation. Mold in shower
10
Maxine
12 de jan. de 2026
·
A estadia foi de 2 noites
Very clean . Friendly staff . Great breakfast
Very clean . Friendly staff . Great breakfast
10
Dequan
21 de fev. de 2025
·
A estadia foi de 3 noites
Good location and very clean.
Good location and very clean.
10
Angela Maria
22 de mai. de 2024
·
A estadia foi de 6 noites
Ótima limpeza.
Ótima limpeza.
4
HISAHSI
20 de fev. de 2024
·
A estadia foi de 2 noites
掃除がアバウトで、水も取り換えれなく、アメニティの交換もされていなかった。フロントの対応もあまり良くない。
掃除がアバウトで、水も取り換えれなく、アメニティの交換もされていなかった。フロントの対応もあまり良くない。
10
Rob
25 de mar. de 2024
·
A estadia foi de 2 noites
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
8
Jane
9 de jan. de 2026
·
A estadia foi de 7 noites
Pæne rene værelser. Meget venligt og hjælpsomt personale
Pæne rene værelser. Meget venligt og hjælpsomt personale
4
Melanie
14 de abr. de 2025
·
A estadia foi de 5 noites
Sehr unsauber und personal ist sehr arrogant.
Sehr unsauber und personal ist sehr arrogant.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, com varandas e vistas amplas, mas a decoração e os acessórios parecem desatualizados e surgem alguns problemas de manutenção. Ruído do cassino, clubes ou do porto e comodidades limitadas no quarto (muitas vezes sem chaleira/cafeteira) são desvantagens comuns.
Avaliações dos hóspedes relacionadas
10
Ellen Chr
18 de jan. de 2026
·
A estadia foi de 1 noite
Strålende rom - god seng - fin balkong. Hyggelig resepsjon. God beliggenhet med utsikt.
Strålende rom - god seng - fin balkong. Hyggelig resepsjon. God beliggenhet med utsikt.
8
Ivan
26 de dez. de 2025
·
A estadia foi de 1 noite
Flott hotell og uteområde. Super utsikt og god beliggenhet. Rom var fint men forferder dårlig lydisolering. Bråk fra gang, nabo, og uteområde er ikke til å unngå. Ta med ørepropper!
Flott hotell og uteområde. Super utsikt og god beliggenhet. Rom var fint men forferder dårlig lydisolering. Bråk fra gang, nabo, og uteområde er ikke til å unngå. Ta med ørepropper!
10
stewart
27 de fev. de 2024
·
A estadia foi de 15 noites
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
6
Antonio
3 de jan. de 2025
·
A estadia foi de 4 noites
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
8
Jane
26 de fev. de 2023
·
A estadia foi de 7 noites
The room we had looked out over a busy road which was noisy 24hrs a day with cars and people especially at night The hotel was relaxing
The room we had looked out over a busy road which was noisy 24hrs a day with cars and people especially at night The hotel was relaxing
10
Sarah
1 de out. de 2025
·
A estadia foi de 4 noites
Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again
Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again
6
Daniel
14 de abr. de 2025
·
A estadia foi de 10 noites
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
8
James
24 de nov. de 2025
·
A estadia foi de 2 noites
Great location, very retro in the communal areas. large selection at breakfast, few negative point though. If you have a garden facing room, take ear plugs. The nightclub at the casino goes on till 3/4 am and the noise from the club is LOUD!. Also if you have a suit at the sea end of the hotel, be prepared for noise from the cruise terminal pumping station. Room service was rather late in the day/ none existent My room was only cleaned after 4pm and another room in our group wasnt cleaned at all. Over all the the hotel is very nice place to stay
Great location, very retro in the communal areas. large selection at breakfast, few negative point though. If you have a garden facing room, take ear plugs. The nightclub at the casino goes on till 3/4 am and the noise from the club is LOUD!. Also if you have a suit at the sea end of the hotel, be prepared for noise from the cruise terminal pumping station. Room service was rather late in the day/ none existent My room was only cleaned after 4pm and another room in our group wasnt cleaned at all. Over all the the hotel is very nice place to stay
8
Victoria
7 de mai. de 2023
·
A estadia foi de 8 noites
The room was a little tired . Needed decorating and had a shower curtain and small shower head over the bath - shower curtains are unhygienic and the shower should be updated The balcony chairs were like pallets and really uncomfortable No kettle Apart for that everything was fine
The room was a little tired . Needed decorating and had a shower curtain and small shower head over the bath - shower curtains are unhygienic and the shower should be updated The balcony chairs were like pallets and really uncomfortable No kettle Apart for that everything was fine
8
Erin
22 de jul. de 2024
·
A estadia foi de 6 noites
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback é misto: muitos destacam a simpatia e a prestatividade da equipe em todo o hotel. Outros mencionam interações rudes na recepção ou no bar, falhas na arrumação e respostas lentas às solicitações de manutenção.
Avaliações dos hóspedes relacionadas
10
Lauren
8 de out. de 2025
·
A estadia foi de 3 noites
This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.
This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.
8
Kimberley
4 de dez. de 2024
·
A estadia foi de 6 noites
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
8
Ágnes
17 de fev. de 2026
·
A estadia foi de 7 noites
Fantastic design. Huge inner spaces, giant projection panel ín the main hall about best parts of Madeira and the hotel, breathtaking, 180 degree view from the groundfloor restaurant to the harbour and 10 floor high giant ships, the surrounding park and the mountains. In collective places and rooms, original, signed artworks from local artists (screenprints and giant textiles). Unfortunately ín the rooms the priority of the design comes at the expense of practicity. There is only one cupboard with one drawer and one lamp on one side of beds, while on the other side, there is an unnecesserily big table. Place is too narrow to move between the bed and the cabinet. The personnel is very polite and helpful. Special thanks to Krisztina, who helped to solve our problem with the noise coming from the neighbouring disco. We appreciate itt very much!
Fantastic design. Huge inner spaces, giant projection panel ín the main hall about best parts of Madeira and the hotel, breathtaking, 180 degree view from the groundfloor restaurant to the harbour and 10 floor high giant ships, the surrounding park and the mountains. In collective places and rooms, original, signed artworks from local artists (screenprints and giant textiles). Unfortunately ín the rooms the priority of the design comes at the expense of practicity. There is only one cupboard with one drawer and one lamp on one side of beds, while on the other side, there is an unnecesserily big table. Place is too narrow to move between the bed and the cabinet. The personnel is very polite and helpful. Special thanks to Krisztina, who helped to solve our problem with the noise coming from the neighbouring disco. We appreciate itt very much!
8
Ian
14 de set. de 2025
·
A estadia foi de 4 noites
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
8
Trond
24 de fev. de 2025
·
A estadia foi de 7 noites
Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.
Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.
2
Omar
7 de ago. de 2025
·
A estadia foi de 2 noites
Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel
Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel
10
MARIA LAURA
12 de out. de 2023
·
A estadia foi de 9 noites
Todo el personal fue muy amable y eficiente. Había un problema con el router de la habitación y el personal de mantenimiento se presentó rápidamente para solucionarlo. El hotel es hermoso y la ubicación inmejorable.
Todo el personal fue muy amable y eficiente. Había un problema con el router de la habitación y el personal de mantenimiento se presentó rápidamente para solucionarlo. El hotel es hermoso y la ubicación inmejorable.
10
Heidi Nordby
26 de jan. de 2026
·
A estadia foi de 1 noite
Beautiful landmark hotel with great staff and service.
Beautiful landmark hotel with great staff and service.
10
KWAI FUNG
12 de dez. de 2023
·
A estadia foi de 2 noites
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
10
Gillian
7 de jan. de 2026
·
A estadia foi de 1 noite
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Base central e acessível a pé, perto do porto e da cidade velha, com excelentes vistas. A proximidade do cassino, bares e porto pode trazer ruído noturno para alguns quartos.
Avaliações dos hóspedes relacionadas
8
Kimberley
4 de dez. de 2024
·
A estadia foi de 6 noites
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
10
Ananta
31 de jul. de 2023
·
A estadia foi de 3 noites
Excellent location, everything within walking distance.
Excellent location, everything within walking distance.
8
Kay Elizabeth
15 de set. de 2025
·
A estadia foi de 9 noites
Lovely pool and grounds very convenient for walking to the old town.
Lovely pool and grounds very convenient for walking to the old town.
10
Pauline
2 de jul. de 2025
·
A estadia foi de 3 noites
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
Très bien placé à Funchal, très bon accueil, chambre spacieuse, petit déjeuner copieux et varié , piscine rooftop très agréable. Recommandé a 100%
10
NICK
2 de out. de 2024
·
A estadia foi de 3 noites
Great location. Safe for solo travellers.
Great location. Safe for solo travellers.
6
Antonio
3 de jan. de 2025
·
A estadia foi de 4 noites
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
10
Dequan
21 de fev. de 2025
·
A estadia foi de 3 noites
Good location and very clean.
Good location and very clean.
8
Patricia
24 de jun. de 2025
·
A estadia foi de 4 noites
Very central
Very central
10
Peter
11 de dez. de 2022
·
A estadia foi de 7 noites
This was our second stay at Casino Park this year. Our side sea room on 5th floor facing east was perfect. Had a great view of the sea, harbour, mountains and downtown Funchal. Only a 10 minute walk to downtown. Highly recommend.
This was our second stay at Casino Park this year. Our side sea room on 5th floor facing east was perfect. Had a great view of the sea, harbour, mountains and downtown Funchal. Only a 10 minute walk to downtown. Highly recommend.
10
Harshad
1 de mar. de 2025
·
A estadia foi de 1 noite
Location
Location
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é amplamente elogiado pela qualidade, variedade e vistas. O buffet de jantar e as experiências no bar recebem feedback misto, com alguns achando as opções caras, limitadas ou servidas mornas, e filas se formando nas máquinas de café durante os horários de pico.
Avaliações dos hóspedes relacionadas
10
VINCENT
31 de mai. de 2025
·
A estadia foi de 5 noites
Tres bel hôtel, tres bien equipe. Petit déjeuner d'excellente qualité
Tres bel hôtel, tres bien equipe. Petit déjeuner d'excellente qualité
6
Selda
15 de mar. de 2025
·
A estadia foi de 7 noites
Breakfast always the same. Wellness to small. Sauna used by guest with wet bathing wear and without using the towels under there skin.
Breakfast always the same. Wellness to small. Sauna used by guest with wet bathing wear and without using the towels under there skin.
6
Claudio Jorge Aguiar
1 de mai. de 2025
·
A estadia foi de 7 noites
Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.
Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.
10
Maxine
12 de jan. de 2026
·
A estadia foi de 2 noites
Very clean . Friendly staff . Great breakfast
Very clean . Friendly staff . Great breakfast
6
Alberto
17 de set. de 2025
·
A estadia foi de 5 noites
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
6
Antonio
3 de jan. de 2025
·
A estadia foi de 4 noites
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
Location! - the Casino Park is without a doubt the best located hotel in Funchal - you get out and walk to all major sights. That comes with a curse - NOISE, LOUD INCESSANT NOISE ALL NIGHT LONG - which is not their fault but rather the municipality of Funchal, that somehow believes that absolutely insultingly and preposterously loud concerts of horrendously mediocre bands and music is what tourists that stay in 5 star hotels want.... in any case, the Casino Park - which 40 years ago was the Grand Dame of Funchal is clearly dated, not a 5 star hotel, at best a 4 star - needs renovations/dire improvements in a few areas: there are no coffee/ tea machines in the room, the breakfast buffett is a disgraceful display of bad, processed, garbage food, they have four coffee machines for 200 people: it takes 15-20 minutes in a line to get a cup of coffee for breakfast. There are 3 very small elevators for the entire hotel - so in a busy period, it is impossible to get one, prepare to go up and down 5 or 6 flights of stairs - which is not that bad after you ate that horrendous breakfast food... now let me mention some great things - the staff is awesome, truly concerned about the clients well being - the problem is that Grupo Pestana, who has bought all the largest hotels in Madeira, is not up to international standards, they are a cost cutting, accounting driven corporation from stingy owners who will replace 20 humans with one bad coffee machine in a heartbeat. SHAME ON PESTANA
6
Daniel
14 de abr. de 2025
·
A estadia foi de 10 noites
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
An der Unterkunft hat uns eigentlich nur der Ausblick auf Funchal und der eigene, abgeschirmte Balkon gefallen. Die Ausstattung im Zimmer war nicht gut: spontan funktionierender Föhn, verstopftes Becken, fehlende Steckdosen (da, wo die Kaffeemaschine steht, ist keine Steckdose…), alt und abgewohnt. Zudem fehlte jeden Tag etwas beim Nachfüllen des täglichen Gratiskaffee auf dem Zimmer: Mal war es die Milch, mal der Kaffee, dann wiederum Becher oder einfach Rührstäbchen. Das Frühstück ist zwar groß und relativ vielfältig, aber nach zwei Tagen sind wir nicht mehr frühstücken gegangen: erstens weil es einfach zu voll und zu laut war wie in einer Turnhalle und zweitens schmeckt es einfach nicht, die einfachsten Dinge nicht. Parkplatz: es gibt fünf kostenlose vor dem Hotel, 10 Meter weiter einen kleinen Hoteldiener ist für 15 EUR pro Tag, der aber meist immer voll war und dazu noch jeweils täglich persönlich verlängert werden muss. 15 Meter weiter ein Parkplatz vom Casino, man muss aber jedes Mal bei Ein- und Ausfahrt zahlen. Das Publikum ist einfach unglaublich: entweder wird im Bademantel in allen Bereichen herumgelaufen (auch zum Frühstück…) oder es gibt schon fast „Prügeleien“ beim Aufzuganstehen oder beim Frühstücksdrängeln. Die Angestellten gehen sich Mühe, aber bei der Masse an (uner- und ungezogenen) Menschen ist das kaum zu bewältigen. Alles in allem ist das Hotel nicht einmal im Ansatz ein Fünf-Sterne-Hotel, mit ganz guten wollen sind es vier, aber eher drei Sterne!
10
KWAI FUNG
12 de dez. de 2023
·
A estadia foi de 2 noites
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
10
Gillian
7 de jan. de 2026
·
A estadia foi de 1 noite
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
8
M-Fatima
3 de ago. de 2024
·
A estadia foi de 4 noites
Overpriced dinner buffet. Disappointed with quality and selection of the food.
Overpriced dinner buffet. Disappointed with quality and selection of the food.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Eduardo
6 de jul. de 2026
·
A estadia foi de 4 noites
Por ser um hotel 5 estrelas, necessário terem mais cuidados com os móveis do quarto e com a limpeza destes.
Por ser um hotel 5 estrelas, necessário terem mais cuidados com os móveis do quarto e com a limpeza destes.
10
CARLOS A B
4 de mai. de 2026
·
A estadia foi de 6 noites
Hotel excelente, projeto lindo de Niemeyer, uma estrutura incrível, piscinas, salões, ótimo café da manhã. Boa e conveniente localização. Quanto aos quartos, apesar de bons, necessitam uma atualização geral e principalmente no sistema de tomadas. Para nós fez uma falta enorme ter uma mesa de trabalho no quarto. Apesar de comentarmos na recepção, não nos disseram nada e nem ofereceram ajuda nesse sentido. Tivemos que adaptar do nosso jeito, o que não foi o ideal.
Hotel excelente, projeto lindo de Niemeyer, uma estrutura incrível, piscinas, salões, ótimo café da manhã. Boa e conveniente localização. Quanto aos quartos, apesar de bons, necessitam uma atualização geral e principalmente no sistema de tomadas. Para nós fez uma falta enorme ter uma mesa de trabalho no quarto. Apesar de comentarmos na recepção, não nos disseram nada e nem ofereceram ajuda nesse sentido. Tivemos que adaptar do nosso jeito, o que não foi o ideal.
10
Alessandro
19 de abr. de 2026
·
A estadia foi de 5 noites
Hotel excelente, com um toque especial para os brasileiros, por se tratar de um projeto espetacular de Oscar Niemeyer. Segui a dica de uma avaliação anterior e pedi um quarto reformado, pois os antigos ainda têm carpetes. O quarto é imenso, muito bem decorado e funcional. O café da manhã é inacreditável pela quantidade de itens e sabores. Inclusive há um buffet especial com especialidades da Ilha da Madeira. Muitas opções de frutas, o que na hotelaria na Europa nem sempre é comum. A área de lazer é maravilhosa, tanto a piscina com borda infinita do térreo, quanto a do rooftop. É um hotel em que pretendo voltar e recomendo.
Hotel excelente, com um toque especial para os brasileiros, por se tratar de um projeto espetacular de Oscar Niemeyer. Segui a dica de uma avaliação anterior e pedi um quarto reformado, pois os antigos ainda têm carpetes. O quarto é imenso, muito bem decorado e funcional. O café da manhã é inacreditável pela quantidade de itens e sabores. Inclusive há um buffet especial com especialidades da Ilha da Madeira. Muitas opções de frutas, o que na hotelaria na Europa nem sempre é comum. A área de lazer é maravilhosa, tanto a piscina com borda infinita do térreo, quanto a do rooftop. É um hotel em que pretendo voltar e recomendo.
10
ROSA M
14 de jan. de 2026
·
A estadia foi de 2 noites
Localização excelente do hotel, quarto ótimo, café da manhã delicioso e funcionários atenciosos
Localização excelente do hotel, quarto ótimo, café da manhã delicioso e funcionários atenciosos
10
Fernando
10 de jan. de 2026
·
A estadia foi de 2 noites
Funcionários simpáticos Quarto amplo e limpo Bom pequeno almoço Bar agradavel
Funcionários simpáticos Quarto amplo e limpo Bom pequeno almoço Bar agradavel
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: 230.61345968554687USD
- 2026-09-20: 198.51355826586914USD
- 2026-09-21: 222.60397403320312USD
- 2026-09-22: 207.9817999057617USD
- 2026-09-23: 223.86311999999998USD
- 2026-09-24: 198.51355826586914USD
- 2026-09-25: 198.17648972534178USD
- 2026-09-26: 197.55418643554685USD
- 2026-09-27: 180.68094730444335USD
- 2026-09-28: 257.0392163503418USD
- 2026-09-29: 241.12745112963864USD
- 2026-09-30: 211.051064545166USD
- 2026-10-01: 188.3219208017578USD
- 2026-10-02: 283.99869114697265USD
- 2026-10-03: NO DATA
- 2026-10-04: 250.45117476416013USD
- 2026-10-05: 195.20491925756835USD
- 2026-10-06: 181.22591156469724USD
- 2026-10-07: NO DATA
- 2026-10-08: 310.42012103027344USD
- 2026-10-09: NO DATA
- 2026-10-10: 225.99282491381834USD
- 2026-10-11: 219.271056USD
- 2026-10-12: 226.15915199999998USD
- 2026-10-13: 227.7629690302734USD
- 2026-10-14: 158.34599612768554USD
- 2026-10-15: 246.84319955273435USD
- 2026-10-16: 172.6144952819824USD
- 2026-10-17: 190.80431971801755USD
- 2026-10-18: 264.61672454663085USD
- 2026-10-19: 240.9943369086914USD
- 2026-10-20: 164.2556264033203USD
- 2026-10-21: 157.60592380151365USD
- 2026-10-22: 164.2556264033203USD
- 2026-10-23: 164.2556264033203USD
- 2026-10-24: 186.6459849074707USD
- 2026-10-25: 188.3219208017578USD
- 2026-10-26: 249.11947199999997USD
- 2026-10-27: 252.99555000805663USD
- 2026-10-28: 164.2556264033203USD
- 2026-10-29: 185.6087485275879USD
- 2026-10-30: 164.2556264033203USD
- 2026-10-31: 164.2556264033203USD
- 2026-11-01: 195.74788654174804USD
- 2026-11-02: 166.8275739309082USD
- 2026-11-03: 166.8275739309082USD
- 2026-11-04: 166.8275739309082USD
- 2026-11-05: 302.9916503115234USD
- 2026-11-06: 166.55002929125976USD
- 2026-11-07: 168.0305067729492USD
- 2026-11-08: 196.1628546665039USD
- 2026-11-09: 173.77188305566406USD
- 2026-11-10: 173.77188305566406USD
- 2026-11-11: 173.77188305566406USD
- 2026-11-12: 173.77188305566406USD
- 2026-11-13: 146.45905735656737USD
- 2026-11-14: 146.45905735656737USD
- 2026-11-15: 127.96234674645996USD
- 2026-11-16: 143.9304652305908USD
- 2026-11-17: 149.28900893774414USD
- 2026-11-18: 132.02184USD
- 2026-11-19: 128.4195841981201USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Este alojamento é limpo por profissionais
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Há trabalhos de construção a decorrer num edifício próximo e que poderão eventualmente gerar um certo nível de ruído.
- O alojamento é limpo por profissionais.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de estacionamento: 15 EUR por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Sala familiar
Beach Sun Loungers
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Parking Onsite
Internet
Wi-fi gratuito