Hilton Waikoloa Village

El lugar es hermoso, las vistas espectaculares, la habitacion comoda y bonita. El personal es grosero y rudo. Hay pocas opciones de comida y bebida y caras con sabor regular. La comida y bebida alrededor de la alberca la cierran a las 5:00. El resort fee mas de 60 dolares diarios y no incluye nada, el estacionamiento 50 dolares diarios.

La estadía y paisajes espectaculares, lastimosamente nos tocó un vecino que fumaba hierba no podíamos salir al balcón a apreciar las estrellas ,el aire estaba contaminado de ese olor . era muy ruidoso tirando puertas a las 3:am

La atencion y servicio del personal es con poco interes hacia el cliente. Hacen cargos diarios por amenidades que deberian estar incluidas en el precio de la estancia.

Me encantó el trato que le dan a los delfines, cómo los cuidan con tanto amor, me encantaron los detalles de la transportación, las obras de arte, el barquito por la noche. Pero creo que necesita urgentemente una reinversión para modernizarse, no puedo creer que te renten DVDs para ver películas, la cafetera era muy vieja, las habitaciones y el hotel en general se ven muy viejos.

I was very disappointed in my stay.I have been here several times in the past.But this time, the whole property seems a lot more run down.The boat canal was not only shut down, but it was full of green algae.The train that takes people across the property was closed down, so it was much more challenging to access all parts of the property. We had to walk quite a way just to get to our room.That did not feel like a luxury experience at all.The lady at the front desk that checked us in was very unwelcoming and did not give us any information about the property. She just gave me the keys. She was waving down some pilots that had walked into the lobby like she was a fan and was completely ignoring us.The pilots were not even seeking her assistance. I was also not very impressed by the valet. The car was brought up, but, they were not opening the doors or helping out for the majority of the time that we were there.One of the pools were closed when we were there.One of the elevators in the Makai Tower seemed to have drippings from a diaper(#2) on the ground and it was not cleaned at all for the duration of our stay.We ate at the restaurant near the lagoon/dolphins and the service was not very good. The food was also not very good. Definitely not worth the price.Additionally, people who are not staying at the hotel are allowed to utilize the pools and lagoon.That doesn't seem fair to paying guests to have a crowded pool, since everyone is allowed in.The room cleaning staff was good.