Charltons Banff

Everything was great! The staff was friendly and accommodating, the hotel itself was right on Banff Ave so within walking distance to absolutely everything. An all around excellent experience:)

Note that parking in the hotel surface parking is an additional $15/day per car not included in the daily rate advertised. Listed in the hotel.com details section.

Our check in went smoothly. The hotel’s location is great. Rooms are big and comfortable. We were only there for one night, but being at the Charlton was excellent.

Unfortunately, the mattresses were too hard for us. Could not get good sleep. Everything else was perfect

Dated but spacious accommodations. Single serve coffee teabags in the room, not sure if they have hear of Keurigs. 20 year old tv set. 40 year old furniture. They upcharge $15 per night for parking which should have been included one parking spot for this motel style place. They also charge add on fees per additional guest. We had a 2 queen beds for 4 people and upon checkout they accused me of not disclosing the extra two people in my family of 4. Then they tried to charge me an extra 20% for my stay. I honestly dont remember booking it for 2 in the drop down - that said I didn't like being accused of something I wouldn't have never done or cared about. Nice small pool and large hot tub and decent sauna. Nice shower and bathroom. No breakfast continental or otherwise. Couldn't find the place nearby to eat that they had the posters up of. Good for pizza delivery from pizza pizza was able to bring food right to the door. It is far away from the main hubub of downtown banff so its a hike and because of that I probably wont stay here again