Sunway Hotel Georgetown Penang

Great staff great hotel

The buffet needs some improvement, western options and eggs need to be fresh and hot

The room itself is perfect. Hotel staff are polite. We took the Family Room, which the nightly replenished drinks in the mini fridge are complimentary. The breakfast had excellent variety so much so that we could not try everything even when we spent 4 nights there. The only real downside was the complimentary shuttle service which they booked the wrong date for us, but it was still minor - although next time reception need to specify the date clearly to avoid this kind of problem.

Having just a few soft drinks in the mini fridge, add an additional nice touch to the stay

The hotel staff service was efficient and excellent. The room was very clean and amenities were well kept. It is also convenient for shopping and local food tasting as Penang Road, Komtar and other shopping places are all within 10-15 minutes walking distance.