Royale Sainte Hélène Boutique Hotel

La combinazioni di comfort, attenzione per i dettagli e grande professionalita'' del personale - tornero' nella struttura,

Ottimo in tutto

모든 직원분들이 너무 친절했습니다! 한국인 후기가 없던데 강추해요 ㅎㅎ Everything was perfect here! Specially the workers here are so warm and nice

I had an electronic conversation just after I booked, upgrading my room from a window-less room to a double with a window. When I arrived this information had not been passed to the hotel. I was moved to a single room with a nice window with a tiny balcony for no extra cost, which was good but not what I’d expected. I was checked into this room then had issues with the door lock code (4 digit code instead of keys), when I first checked in there were no towels in the room so had to phone and get that sorted. Overall a very disappointing start. Breakfast in the attached restaurant- I didn’t have the continental, but I did enjoy the yoghurt and granola dish, there was lots of lovely tasty fruit and the yoghurt was nice and thick, but the following day the eggs Benedict was very disappointing with “snotty” slightly undercooked eggs and tasteless hollandaise sauce. The staff were friendly enough but the location wasn’t great for being a tourist. I wouldn’t return or recommend it.

Staff were excellent, but for the presedential suite the room itself was quite small. The hot tub water was cold 2 out of 3 of the days, but speaking with staff it was fixed for the final night & was lovely & warm. The walls are quite thin so you can hear people moving around in the hallway or entering rooms. The location is good. Good facillties in the room including fridge, hair dryer, iron & ironing board.