The location is great. The top infinity pool is great, super clean and the pool bar is a great addition. However, we found the rooms so be very basic, they need something on the walls, we had a horrid smell from the drains in our room and as the bathroom door is just a rolling door you couldn’t shut the smell out properly. The biggest let down of this resort is the fact if your room is in the 800’s you have a fantastic view but it takes a long time to get a buggy to get you up or down. It’s very steep, we’re fit 30 year olds and we struggled getting up there in the heat. There needs to be more buggies and they need to be more frequent - staff used them a lot to transport linen ect which meant they weren’t available for guests. We also found the reception staff not that helpful about anything. We were never given a map of the resort or the WiFi password, so make sure you ask for it when you arrive.
The location is great. The top infinity pool is great, super clean and the pool bar is a great addition. However, we found the rooms so be very basic, they need something on the walls, we had a horrid smell from the drains in our room and as the bathroom door is just a rolling door you couldn’t shut the smell out properly. The biggest let down of this resort is the fact if your room is in the 800’s you have a fantastic view but it takes a long time to get a buggy to get you up or down. It’s very steep, we’re fit 30 year olds and we struggled getting up there in the heat. There needs to be more buggies and they need to be more frequent - staff used them a lot to transport linen ect which meant they weren’t available for guests. We also found the reception staff not that helpful about anything. We were never given a map of the resort or the WiFi password, so make sure you ask for it when you arrive.