Denizen Hotel
From
US$ 150
/noite
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From
US$ 150
/noite
Sobre este alojamento
Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness aberta 24 horas. O espaço oferece ainda Wi-fi grátis e uma loja de presentes/quiosque de jornais.
Comodidades
Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness aberta 24 horas. O espaço oferece ainda Wi-fi grátis e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem um business center, uma receção aberta 24 horas e uma lavandaria. Há estacionamento grátis no local.
Restaurante
Denizen Hotel dispõe de uma loja de conveniência. Este hotel serve pequenos-almoços para levar diariamente entre as 6:00 e as 11:00 mediante uma sobretaxa.
Quartos
Os 102 quartos contam com uma kitchenette equipada com um frigorífico/congelador grande e um micro-ondas, se quiser preparar aquele prato especial. Ao final do dia, assista a uma seleção de canais via satélite no seu televisor de ecrã plano de 55 polegadas. A internet sem fios permite-lhe estar sempre contactável. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Em McKinney, Denizen Hotel ficará a 3 minuto(s) de carro de TPC Craig Ranch e a 5 minuto(s) de Allen Premium Outlets. Este hotel está a 6 km (3,7 mi) de Fairview Town Center e a 7,1 km (4,4 mi) de Watters Creek at Montgomery Farm.
O que há nas proximidades
TPC Craig Ranch(1.2 milhas)
Twin Creek Golf Club(2.8 milhas)
McKinney Tennis Center(3.1 milhas)
Allen Premium Outlets(3.3 milhas)
The Village at Allen(3.6 milhas)
Texas Health Presbyterian Hospital Allen(3.6 milhas)
Fairview Town Center(3.7 milhas)
Caboose(3.7 milhas)
Allen Event Center(3.8 milhas)
Baylor Hospital(4.3 milhas)
Topgolf Allen(4.4 milhas)
Watters Creek at Montgomery Farm(4.4 milhas)
Eagle Stadium(4.4 milhas)
Medical City McKinney(4.8 milhas)
Allen ISD Performing Arts Center(5 milhas)
Aeroporto Nacional de McKinney (DTX)(8 milhas)
Aeroporto de Love Field(28 milhas)
Aeroporto Internacional de Dallas-Fort Worth (DFW)(28.6 milhas)
Estacionamento
Quartos de não fumadores
Centro de negócios
Serviços de limpeza
Cofre
Check-in/check-out expresso
Localização
7200 State Highway 121, McKinney, Texas, Estados Unidos
TPC Craig Ranch (1.2 milhas)
Twin Creek Golf Club (2.8 milhas)
McKinney Tennis Center (3.1 milhas)
Allen Premium Outlets (3.3 milhas)
The Village at Allen (3.6 milhas)
Texas Health Presbyterian Hospital Allen (3.6 milhas)
Opções de quartos
7
Quarto, 2 camas queen-size, adaptado para pessoas com dificuldades de mobilidade
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
465 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto, 1 cama queen-size, adaptado para pessoas com dificuldades de mobilidade
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
435 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
325 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
375 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Denizen Hotel
9.4
Soberbo
Com base em 692 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Viajantes descrevem o Denizen Hotel como uma estadia moderna, muito limpa e estilo boutique, com funcionários simpáticos e acolhedores, quartos espaçosos e confortáveis com kitchenette, e uma localização conveniente a uma curta distância a pé de inúmeros restaurantes e entretenimento local.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Viajantes descrevem o Denizen Hotel como uma estadia moderna, muito limpa e estilo boutique, com funcionários simpáticos e acolhedores, quartos espaçosos e confortáveis com kitchenette, e uma localização conveniente a uma curta distância a pé de inúmeros restaurantes e entretenimento local.
Os hóspedes também apreciam os recursos de acesso seguro e o lobby e as áreas comuns elegantes e bem projetados. As desvantagens comuns incluem ruído notável da rodovia nos quartos voltados para a autoestrada, baixa pressão da água no chuveiro e espaço mínimo para armazenamento no chuveiro, e a ausência de café da manhã no local. A limpeza costuma ser realizada a cada poucos dias, e alguns hóspedes notaram odores nos corredores ou pequenas falhas no serviço. No geral, espere uma estadia estilo apartamento, ideal para hóspedes que valorizam a autossuficiência e restaurantes próximos.
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Instalações
Recursos de segurança, como acesso por cartão-chave e estacionamento próximo e geralmente seguro, são apreciados. Um mercado no lobby para lanches e bebidas é útil, mas, no geral, as comodidades parecem simples.
Avaliações dos hóspedes relacionadas
10
Vincent
16 de dez. de 2024
·
A estadia foi de 2 noites
Great new hotel with a beautiful well-designed lobby and very nice rooms. Karen was lovely to talk with and she was very knowledgeable about the hotel and area. We liked the little store/kiosk also.
Great new hotel with a beautiful well-designed lobby and very nice rooms. Karen was lovely to talk with and she was very knowledgeable about the hotel and area. We liked the little store/kiosk also.
10
Christine
29 de set. de 2025
·
A estadia foi de 2 noites
I had a wonderful stay at Denizen. The front desk was super welcoming. Very secure hotel. It was also super quiet at night. Clean and new fixtures
I had a wonderful stay at Denizen. The front desk was super welcoming. Very secure hotel. It was also super quiet at night. Clean and new fixtures
10
Emilie A
31 de mai. de 2025
·
A estadia foi de 3 noites
Stylish and inexpensive with spacious rooms and a great variety of beverages and snacks available 24/7 in a shop off the lobby. And, a few very good restaurants right outside your door. I highly recommend!
Stylish and inexpensive with spacious rooms and a great variety of beverages and snacks available 24/7 in a shop off the lobby. And, a few very good restaurants right outside your door. I highly recommend!
10
Houghton B
23 de fev. de 2025
·
A estadia foi de 1 noite
This is a brand new property conveniently located on the westbound service road of the Sam Rayburn Expressway (121) just west of Stacy in McKinney. It is not part of a chain (at least not yet) and has the feel of a boutique hotel. The front desk staff were all highly professional and the room was perfectly clean and comfortable. Really no negatives, except for one slight surprise - there is no breakfast service, which we were told was a condition of their property lease since the hotel is surrounded by restaurants. There is a wide assortment of breakfast items available in the small market just off the lobby, but of course each item carries a charge (except for coffee and tea which are available both in the lobby area and in the rooms, and naturally that is free.) Wine, beer, soft drinks, and juices are also available for purchase in the lobby area. The absence of breakfast service was not an issue for us as we had plans to take our grandkids to brunch in downtown McKinney. Also, there is a nice casual restaurant with breakfast service a short walk from the front door of the hotel. We only mention this because these days it is customary for hotels in this price range to offer a free breakfast in the first floor common area. Probably more of an issue if you are traveling with kids. We loved everything about our room and will certainly return when we travel again to McKinney to visit our grandchildren.
This is a brand new property conveniently located on the westbound service road of the Sam Rayburn Expressway (121) just west of Stacy in McKinney. It is not part of a chain (at least not yet) and has the feel of a boutique hotel. The front desk staff were all highly professional and the room was perfectly clean and comfortable. Really no negatives, except for one slight surprise - there is no breakfast service, which we were told was a condition of their property lease since the hotel is surrounded by restaurants. There is a wide assortment of breakfast items available in the small market just off the lobby, but of course each item carries a charge (except for coffee and tea which are available both in the lobby area and in the rooms, and naturally that is free.) Wine, beer, soft drinks, and juices are also available for purchase in the lobby area. The absence of breakfast service was not an issue for us as we had plans to take our grandkids to brunch in downtown McKinney. Also, there is a nice casual restaurant with breakfast service a short walk from the front door of the hotel. We only mention this because these days it is customary for hotels in this price range to offer a free breakfast in the first floor common area. Probably more of an issue if you are traveling with kids. We loved everything about our room and will certainly return when we travel again to McKinney to visit our grandchildren.
10
Lisa
5 de nov. de 2025
·
A estadia foi de 1 noite
Staff was wonderful rooms were so clean and security was top-notch
Staff was wonderful rooms were so clean and security was top-notch
10
Alaina
15 de jun. de 2025
·
A estadia foi de 1 noite
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
10
Joanna
12 de out. de 2025
·
A estadia foi de 2 noites
We loved our time at the Hotel Denizen! Staff was super helpful and friendly. The hotel is beautiful and we really appreciated the full-size refrigerator and freezer! Parking was close and we thought it was very safe. But the day we checked our, our front tire pressure was down to 15 psi. Not sure what happened. Hopefully, it wasn't because someone messed with it in the parking lot.
We loved our time at the Hotel Denizen! Staff was super helpful and friendly. The hotel is beautiful and we really appreciated the full-size refrigerator and freezer! Parking was close and we thought it was very safe. But the day we checked our, our front tire pressure was down to 15 psi. Not sure what happened. Hopefully, it wasn't because someone messed with it in the parking lot.
10
Shanna
16 de fev. de 2025
·
A estadia foi de 2 noites
Love the location with the dining and cocktails close by. The lobby was very modern with sophistication. Convenient self check out for snacks and drinks
Love the location with the dining and cocktails close by. The lobby was very modern with sophistication. Convenient self check out for snacks and drinks
10
Mariah
15 de fev. de 2025
·
A estadia foi de 1 noite
I love the lobby, very cool. Love the safety if the elevators.. requiring a key card to access the floors is so important! The only thing I didn’t like is that one of my towela had makeup on it which means it wasn’t cleaned so I wonder what else wasn’t clean. Still overall beautiful and would go back.
I love the lobby, very cool. Love the safety if the elevators.. requiring a key card to access the floors is so important! The only thing I didn’t like is that one of my towela had makeup on it which means it wasn’t cleaned so I wonder what else wasn’t clean. Still overall beautiful and would go back.
10
Randel
24 de fev. de 2025
·
A estadia foi de 2 noites
This was a very nice Hotel and I loved the Kitchenette that came with the clean room. Staff was very helpful and nice. I appreciated their attention to safety.
This was a very nice Hotel and I loved the Kitchenette that came with the clean room. Staff was very helpful and nice. I appreciated their attention to safety.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são amplamente descritos como muito limpos e bem conservados. Alguns hóspedes notaram odores nos corredores ou pequenas falhas na limpeza.
Avaliações dos hóspedes relacionadas
10
Sirang
26 de fev. de 2025
·
A estadia foi de 3 noites
Very nice clean property! Incredible design as well! Wish there was breakfast but that’s okay because the place was so nice. Hallway smelt a little funny, but the room was completely fine.
Very nice clean property! Incredible design as well! Wish there was breakfast but that’s okay because the place was so nice. Hallway smelt a little funny, but the room was completely fine.
10
Tatianna
9 de jun. de 2025
·
A estadia foi de 3 noites
We were pleasantly surprised with how convenient and smart everything about this hotel was. My only comment was the room wasn’t cleaned thoroughly, upon check in I found litter by the seating area. Other than that we would definitely visit again.
We were pleasantly surprised with how convenient and smart everything about this hotel was. My only comment was the room wasn’t cleaned thoroughly, upon check in I found litter by the seating area. Other than that we would definitely visit again.
10
Nathan
21 de set. de 2025
·
A estadia foi de 1 noite
New hotel so everything is still nice and clean. The staff was amazing.
New hotel so everything is still nice and clean. The staff was amazing.
10
Binh
20 de ago. de 2025
·
A estadia foi de 1 noite
3rd time staying here. The staff are very friendly, courteous and attentive. The facility, room and common area are very clean. Will stay here again.
3rd time staying here. The staff are very friendly, courteous and attentive. The facility, room and common area are very clean. Will stay here again.
10
Oscar
4 de out. de 2025
·
A estadia foi de 1 noite
Room was very clean and comfortable. Service was great
Room was very clean and comfortable. Service was great
8
Elizabeth
22 de mai. de 2025
·
A estadia foi de 3 noites
It was a great hotel. The rooms were nice and large and great showers. The only complaint I have is the lobby in the halls. Had a terrible smell the entire time we were there the halls almost smelled like mildew and I’m not sure about the lobby smells like they were having plumbing issues, but I don’t know that but the smell was not great beyond that it was a great hotel but I wouldn’t stay there again just because of the smell
It was a great hotel. The rooms were nice and large and great showers. The only complaint I have is the lobby in the halls. Had a terrible smell the entire time we were there the halls almost smelled like mildew and I’m not sure about the lobby smells like they were having plumbing issues, but I don’t know that but the smell was not great beyond that it was a great hotel but I wouldn’t stay there again just because of the smell
10
Martin
23 de jun. de 2025
·
A estadia foi de 3 noites
Very clean with a very helpful staff!!! Will definitely be back to the Denizen
Very clean with a very helpful staff!!! Will definitely be back to the Denizen
8
Jennifer
1 de dez. de 2025
·
A estadia foi de 1 noite
There was a very musty smell as soon as we entered the hallway to our room. The room itself did not have that smell, nor did the lobby or elevator. The staff was very pleasant and the room was wonderful. That is literally the only thing keeping it from a five-star review.
There was a very musty smell as soon as we entered the hallway to our room. The room itself did not have that smell, nor did the lobby or elevator. The staff was very pleasant and the room was wonderful. That is literally the only thing keeping it from a five-star review.
10
Beverly
17 de mai. de 2025
·
A estadia foi de 2 noites
By far the best hotel in the Plano and Allen area. Immaculately clean, the small kitchen is fully stocked with high end supplies. Thw lobby is beautifully and comfortable and the staff is outstanding.
By far the best hotel in the Plano and Allen area. Immaculately clean, the small kitchen is fully stocked with high end supplies. Thw lobby is beautifully and comfortable and the staff is outstanding.
10
Efe
27 de jun. de 2025
·
A estadia foi de 1 noite
Clean, new well maintaned hotel
Clean, new well maintaned hotel
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Quartos
Quartos espaçosos e modernos com camas confortáveis e kitchenettes são um destaque. Várias avaliações mencionam ruído da rodovia em alguns quartos, baixa pressão da água no chuveiro e espaço limitado para armazenamento no chuveiro.
Avaliações dos hóspedes relacionadas
10
Sam
1 de out. de 2025
·
A estadia foi de 5 noites
One of the best stays for my family and I. Very modern and trendy. Rooms are clean and equipped with everything including a mid-size fridge, sink, dishwasher. Extremely friendly staff and very professional. I ll recommend to everyone that I know who plans on visiting Dallas.
One of the best stays for my family and I. Very modern and trendy. Rooms are clean and equipped with everything including a mid-size fridge, sink, dishwasher. Extremely friendly staff and very professional. I ll recommend to everyone that I know who plans on visiting Dallas.
10
Sean
16 de mai. de 2025
·
A estadia foi de 4 noites
The Denizen is sort of a fancy Residence Inn. Pros: Nice rooms and excellent proximity to restaurants and transportation in the McKinney area. Negatives: Its next to a freeway and the noise is significant. They only clean the room every 3 days, and that means no coffee replacements unless you ask for it. No in hotel cafe. Neither good or bad: It has a small kitchen. They do not have an ironing board or iron in the room. They provide a steamer in the room, which sort of works on suits and dresses, but not shirts. Overall a nice place and would stay again.
The Denizen is sort of a fancy Residence Inn. Pros: Nice rooms and excellent proximity to restaurants and transportation in the McKinney area. Negatives: Its next to a freeway and the noise is significant. They only clean the room every 3 days, and that means no coffee replacements unless you ask for it. No in hotel cafe. Neither good or bad: It has a small kitchen. They do not have an ironing board or iron in the room. They provide a steamer in the room, which sort of works on suits and dresses, but not shirts. Overall a nice place and would stay again.
10
christopher
25 de fev. de 2025
·
A estadia foi de 1 noite
A nice new hotel. The bed was comfortable and the room very clean. Only issue was the road noise being so close to highway 121.
A nice new hotel. The bed was comfortable and the room very clean. Only issue was the road noise being so close to highway 121.
8
Stephanie
30 de set. de 2025
·
A estadia foi de 1 noite
Excellent room but the shower was a bit lame - just a trickle of almost hot water.
Excellent room but the shower was a bit lame - just a trickle of almost hot water.
10
Beth
31 de jul. de 2025
·
A estadia foi de 1 noite
The room was beautiful, clean and probably one of the more comfortable mattress i e slept on in a hotel!!! 10/10
The room was beautiful, clean and probably one of the more comfortable mattress i e slept on in a hotel!!! 10/10
8
Ross
31 de dez. de 2024
·
A estadia foi de 1 noite
New facility, odd bathroom items. No shelving for shampoo, etc. in the shower. No handle inside the shower to assist in closing the shower door. Not a real issue but I thought it was odd while other chains are going with larger shampoo, etc. bottles, yours were the smallest I've seen in a long time.
New facility, odd bathroom items. No shelving for shampoo, etc. in the shower. No handle inside the shower to assist in closing the shower door. Not a real issue but I thought it was odd while other chains are going with larger shampoo, etc. bottles, yours were the smallest I've seen in a long time.
10
Stephena
27 de mar. de 2025
·
A estadia foi de 2 noites
It was perfect for our needs to have a fridge and kitchen sink. Everything was new and designed to keep clean with hard floors and rug just around bed which was so comfortable. Lots of storage so your stuff isn’t strewn everywhere. Card key turns on the power in your room. How’s that for being green? Very reasonable price. This is our new go-to place to stay when when we travel without our dog. Love it!
It was perfect for our needs to have a fridge and kitchen sink. Everything was new and designed to keep clean with hard floors and rug just around bed which was so comfortable. Lots of storage so your stuff isn’t strewn everywhere. Card key turns on the power in your room. How’s that for being green? Very reasonable price. This is our new go-to place to stay when when we travel without our dog. Love it!
10
Aleida
3 de ago. de 2025
·
A estadia foi de 1 noite
The room was clean, very spacious and had everything you needed and more. The interior design made you feel cozy and at home. A variety of Restaurants with walking distance.
The room was clean, very spacious and had everything you needed and more. The interior design made you feel cozy and at home. A variety of Restaurants with walking distance.
10
Iva
4 de ago. de 2025
·
A estadia foi de 1 noite
Freeway side is HORRIBLE noise!! Overall, hotel is spectacular
Freeway side is HORRIBLE noise!! Overall, hotel is spectacular
8
Mark B
24 de fev. de 2025
·
A estadia foi de 1 noite
Highway 121 traffic was very noisy.
Highway 121 traffic was very noisy.
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Serviço
A equipe é frequentemente elogiada por ser simpática, acolhedora e prestativa, com check-in tranquilo. Problemas ocasionais incluem falta de funcionários em horários de pico e respostas mistas a pedidos especiais ou assistência com bagagem.
Avaliações dos hóspedes relacionadas
10
Sharee
2 de jul. de 2025
·
A estadia foi de 1 noite
We absolutely love stay at the Denizen! The rooms are clean and the staff are always so friendly and helpful.
We absolutely love stay at the Denizen! The rooms are clean and the staff are always so friendly and helpful.
2
Casey
28 de set. de 2025
·
A estadia foi de 1 noite
False advertisement. On booking room description states room has shower/tub combo. Photos show the same. I had to have a bathtub for my child. I even put it in the special requests to ensure I wasn’t placed in an accessible room with a shower. On check in I verified my room had a bathtub. The front desk staff told me my room was a shower only. Then she said she can’t see special requests when booked through a 3rd party. Then redacted her statement and said she saw it. However they were fully booked and nothing could be done. Too late for a refund for me. I wouldn’t have booked here if I would have known it was shower only. I asked where the carts were to carry our luggage up. She told me they were all in people’s room. Not in use. Sitting in rooms. She didn’t offer to go get them. So we had to make several trip to bring our luggage in. Asked where the bar was as there is a photo on the “on property bar”. We were told there isn’t a bar but we could walk to the common table or restaurant district to get a drink. Very dissatisfied in this poorly advertised hotel. Oh and when I acted like I was going to book this hotel for the same night online, it showed 7 rooms available. So they weren’t fully booked.
False advertisement. On booking room description states room has shower/tub combo. Photos show the same. I had to have a bathtub for my child. I even put it in the special requests to ensure I wasn’t placed in an accessible room with a shower. On check in I verified my room had a bathtub. The front desk staff told me my room was a shower only. Then she said she can’t see special requests when booked through a 3rd party. Then redacted her statement and said she saw it. However they were fully booked and nothing could be done. Too late for a refund for me. I wouldn’t have booked here if I would have known it was shower only. I asked where the carts were to carry our luggage up. She told me they were all in people’s room. Not in use. Sitting in rooms. She didn’t offer to go get them. So we had to make several trip to bring our luggage in. Asked where the bar was as there is a photo on the “on property bar”. We were told there isn’t a bar but we could walk to the common table or restaurant district to get a drink. Very dissatisfied in this poorly advertised hotel. Oh and when I acted like I was going to book this hotel for the same night online, it showed 7 rooms available. So they weren’t fully booked.
10
Matthew
1 de out. de 2025
·
A estadia foi de 1 noite
Staff is top notch!
Staff is top notch!
10
Binh
20 de ago. de 2025
·
A estadia foi de 1 noite
3rd time staying here. The staff are very friendly, courteous and attentive. The facility, room and common area are very clean. Will stay here again.
3rd time staying here. The staff are very friendly, courteous and attentive. The facility, room and common area are very clean. Will stay here again.
10
Edwin
29 de jun. de 2025
·
A estadia foi de 2 noites
Fantastic boutique type of hotel. Room was very modern and clean. Very convenient location and staff was excellent in customer service. Would stay here again, thanks!
Fantastic boutique type of hotel. Room was very modern and clean. Very convenient location and staff was excellent in customer service. Would stay here again, thanks!
10
Lawrence
21 de mai. de 2025
·
A estadia foi de 1 noite
Karen at the front desk was extremely helpful and welcoming to the property.
Karen at the front desk was extremely helpful and welcoming to the property.
10
M Kim
9 de jun. de 2025
·
A estadia foi de 2 noites
We love staying here! The location is unbeatable for catching a concert or eating in one of the many great restaurants in District 121. The apartahotel style is so homey, with everything you could possibly need. They have a midsize refrigerator with freezer (not mini fridge), coffee maker, dishwasher, microwave, garbage disposal, and even a handheld steamer if you forgot yours at home! I love the modern, urban vibe throughout. It’s our Go To hotel when we’re in town for a tennis tournament. Btw, there’s a bit of a vintage tennis & golf theme throughout - classy not obnoxious. The staff is always very welcoming and helpful. We’ve only seen one person at the front desk though so during busy times, you’ll have to wait your turn in line.
We love staying here! The location is unbeatable for catching a concert or eating in one of the many great restaurants in District 121. The apartahotel style is so homey, with everything you could possibly need. They have a midsize refrigerator with freezer (not mini fridge), coffee maker, dishwasher, microwave, garbage disposal, and even a handheld steamer if you forgot yours at home! I love the modern, urban vibe throughout. It’s our Go To hotel when we’re in town for a tennis tournament. Btw, there’s a bit of a vintage tennis & golf theme throughout - classy not obnoxious. The staff is always very welcoming and helpful. We’ve only seen one person at the front desk though so during busy times, you’ll have to wait your turn in line.
4
Monica
25 de mai. de 2025
·
A estadia foi de 3 noites
Extremely Disappointing Stay – Poor Service and Misleading Information We recently stayed at this hotel for three nights, hoping to try something different. Unfortunately, the experience was far below expectations. There is virtually no customer service offered here. The front desk staff seemed poorly trained and unable to handle even basic requests. Much of their time was spent answering calls from guests asking for essentials like towels, toilet paper, and other amenities—requests that clearly indicated a lack of proactive service. The hotel’s concept tries to appear elegant, but it comes off as cheap and poorly executed. For instance, our room reservation included “two free drinks,” which turned out to be two small bottles of warm water—definitely misleading. We were told that rooms are “refreshed” every other day, but this never happened. I personally went to the front desk to request a refresh (new towels, trash removal, and the bed made). The staff seemed confused by the request and even asked if they needed to remove the trash—something that should be standard. When we returned, the room had not been cleaned, the trash was untouched, the bed left as it was, and three towels were simply left on the kitchen counter. To make matters worse, the ice machine was broken and trash bags were sitting outside multiple rooms on our floor for extended periods. It’s clear that the hotel is understaffed and not equipped to handle even basic operations. NOT staying there again
Extremely Disappointing Stay – Poor Service and Misleading Information We recently stayed at this hotel for three nights, hoping to try something different. Unfortunately, the experience was far below expectations. There is virtually no customer service offered here. The front desk staff seemed poorly trained and unable to handle even basic requests. Much of their time was spent answering calls from guests asking for essentials like towels, toilet paper, and other amenities—requests that clearly indicated a lack of proactive service. The hotel’s concept tries to appear elegant, but it comes off as cheap and poorly executed. For instance, our room reservation included “two free drinks,” which turned out to be two small bottles of warm water—definitely misleading. We were told that rooms are “refreshed” every other day, but this never happened. I personally went to the front desk to request a refresh (new towels, trash removal, and the bed made). The staff seemed confused by the request and even asked if they needed to remove the trash—something that should be standard. When we returned, the room had not been cleaned, the trash was untouched, the bed left as it was, and three towels were simply left on the kitchen counter. To make matters worse, the ice machine was broken and trash bags were sitting outside multiple rooms on our floor for extended periods. It’s clear that the hotel is understaffed and not equipped to handle even basic operations. NOT staying there again
10
Robert
29 de jan. de 2025
·
A estadia foi de 4 noites
Now the second time I have stayed at the Denizen in McKinney. The Front Desk even remembered me from the previous stay, which I appreciated. Staff is very friendly and helpful.
Now the second time I have stayed at the Denizen in McKinney. The Front Desk even remembered me from the previous stay, which I appreciated. Staff is very friendly and helpful.
8
Michael
27 de set. de 2025
·
A estadia foi de 2 noites
When arriving the staff was friendly, but not to helpful when needing to unload your car upon arrival. Did not provide a dolly until we had already checked in and had everything piled up in the lobby. Would recommend maybe installing automatic doors to help with guests being able to enter the property a little easier, instead of trying to juggle their luggage and trying to open a door at the same time.
When arriving the staff was friendly, but not to helpful when needing to unload your car upon arrival. Did not provide a dolly until we had already checked in and had everything piled up in the lobby. Would recommend maybe installing automatic doors to help with guests being able to enter the property a little easier, instead of trying to juggle their luggage and trying to open a door at the same time.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente localização em uma área de restaurantes e entretenimento acessível a pé e com fácil acesso à rodovia. Conveniente para eventos e passeios em McKinney.
Avaliações dos hóspedes relacionadas
10
Aaron
19 de jun. de 2025
·
A estadia foi de 1 noite
We enjoyed our stay. The room was clean. The property is conveniently located next to may restaurants and shopping.
We enjoyed our stay. The room was clean. The property is conveniently located next to may restaurants and shopping.
10
Josh
23 de out. de 2025
·
A estadia foi de 1 noite
Great staff. Excellent location.
Great staff. Excellent location.
10
callie
17 de mar. de 2025
·
A estadia foi de 2 noites
Great location!
Great location!
10
Brandon
6 de jul. de 2025
·
A estadia foi de 3 noites
Nice rooms with options for families at fair prices! Great location in the middle of an entertainment district.
Nice rooms with options for families at fair prices! Great location in the middle of an entertainment district.
10
M Kim
9 de jun. de 2025
·
A estadia foi de 2 noites
We love staying here! The location is unbeatable for catching a concert or eating in one of the many great restaurants in District 121. The apartahotel style is so homey, with everything you could possibly need. They have a midsize refrigerator with freezer (not mini fridge), coffee maker, dishwasher, microwave, garbage disposal, and even a handheld steamer if you forgot yours at home! I love the modern, urban vibe throughout. It’s our Go To hotel when we’re in town for a tennis tournament. Btw, there’s a bit of a vintage tennis & golf theme throughout - classy not obnoxious. The staff is always very welcoming and helpful. We’ve only seen one person at the front desk though so during busy times, you’ll have to wait your turn in line.
We love staying here! The location is unbeatable for catching a concert or eating in one of the many great restaurants in District 121. The apartahotel style is so homey, with everything you could possibly need. They have a midsize refrigerator with freezer (not mini fridge), coffee maker, dishwasher, microwave, garbage disposal, and even a handheld steamer if you forgot yours at home! I love the modern, urban vibe throughout. It’s our Go To hotel when we’re in town for a tennis tournament. Btw, there’s a bit of a vintage tennis & golf theme throughout - classy not obnoxious. The staff is always very welcoming and helpful. We’ve only seen one person at the front desk though so during busy times, you’ll have to wait your turn in line.
10
Cedric
7 de set. de 2025
·
A estadia foi de 1 noite
Lovely hotel. We only stayed one night, but would definitely have worked for a longer stay. Very secure and the surrounding restaurants are walkable.
Lovely hotel. We only stayed one night, but would definitely have worked for a longer stay. Very secure and the surrounding restaurants are walkable.
10
Richard
25 de dez. de 2024
·
A estadia foi de 1 noite
Very nice property. A number of good restaurants in walking distance in the same development.
Very nice property. A number of good restaurants in walking distance in the same development.
10
Walter
15 de jul. de 2025
·
A estadia foi de 3 noites
Beautiful, new modern hotel. Everything was clean, staff friendly & proximity of adjacent courtyard with many wonderful restaurants. We will definitely stay at the Denizen with return trips to Dallas-McKinney.
Beautiful, new modern hotel. Everything was clean, staff friendly & proximity of adjacent courtyard with many wonderful restaurants. We will definitely stay at the Denizen with return trips to Dallas-McKinney.
10
Alaina
15 de jun. de 2025
·
A estadia foi de 1 noite
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
10
PATTI D
5 de jun. de 2025
·
A estadia foi de 2 noites
Very convenient to restaurants. Nice small boutique hotel.
Very convenient to restaurants. Nice small boutique hotel.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Não é oferecido café da manhã no local, mas há muitos restaurantes a uma curta distância a pé.
Avaliações dos hóspedes relacionadas
10
Sirang
26 de fev. de 2025
·
A estadia foi de 3 noites
Very nice clean property! Incredible design as well! Wish there was breakfast but that’s okay because the place was so nice. Hallway smelt a little funny, but the room was completely fine.
Very nice clean property! Incredible design as well! Wish there was breakfast but that’s okay because the place was so nice. Hallway smelt a little funny, but the room was completely fine.
10
Sean
16 de mai. de 2025
·
A estadia foi de 4 noites
The Denizen is sort of a fancy Residence Inn. Pros: Nice rooms and excellent proximity to restaurants and transportation in the McKinney area. Negatives: Its next to a freeway and the noise is significant. They only clean the room every 3 days, and that means no coffee replacements unless you ask for it. No in hotel cafe. Neither good or bad: It has a small kitchen. They do not have an ironing board or iron in the room. They provide a steamer in the room, which sort of works on suits and dresses, but not shirts. Overall a nice place and would stay again.
The Denizen is sort of a fancy Residence Inn. Pros: Nice rooms and excellent proximity to restaurants and transportation in the McKinney area. Negatives: Its next to a freeway and the noise is significant. They only clean the room every 3 days, and that means no coffee replacements unless you ask for it. No in hotel cafe. Neither good or bad: It has a small kitchen. They do not have an ironing board or iron in the room. They provide a steamer in the room, which sort of works on suits and dresses, but not shirts. Overall a nice place and would stay again.
8
Tracie
25 de mai. de 2025
·
A estadia foi de 2 noites
The hotel is very nicely done. I don’t like the fact that you cannot get any food or coffee on site, however, they do have a coffee maker in all the rooms. Very friendly staff!
The hotel is very nicely done. I don’t like the fact that you cannot get any food or coffee on site, however, they do have a coffee maker in all the rooms. Very friendly staff!
8
lynda
24 de ago. de 2025
·
A estadia foi de 2 noites
No breakfast offered. Very loud from the interstate
No breakfast offered. Very loud from the interstate
10
Houghton B
23 de fev. de 2025
·
A estadia foi de 1 noite
This is a brand new property conveniently located on the westbound service road of the Sam Rayburn Expressway (121) just west of Stacy in McKinney. It is not part of a chain (at least not yet) and has the feel of a boutique hotel. The front desk staff were all highly professional and the room was perfectly clean and comfortable. Really no negatives, except for one slight surprise - there is no breakfast service, which we were told was a condition of their property lease since the hotel is surrounded by restaurants. There is a wide assortment of breakfast items available in the small market just off the lobby, but of course each item carries a charge (except for coffee and tea which are available both in the lobby area and in the rooms, and naturally that is free.) Wine, beer, soft drinks, and juices are also available for purchase in the lobby area. The absence of breakfast service was not an issue for us as we had plans to take our grandkids to brunch in downtown McKinney. Also, there is a nice casual restaurant with breakfast service a short walk from the front door of the hotel. We only mention this because these days it is customary for hotels in this price range to offer a free breakfast in the first floor common area. Probably more of an issue if you are traveling with kids. We loved everything about our room and will certainly return when we travel again to McKinney to visit our grandchildren.
This is a brand new property conveniently located on the westbound service road of the Sam Rayburn Expressway (121) just west of Stacy in McKinney. It is not part of a chain (at least not yet) and has the feel of a boutique hotel. The front desk staff were all highly professional and the room was perfectly clean and comfortable. Really no negatives, except for one slight surprise - there is no breakfast service, which we were told was a condition of their property lease since the hotel is surrounded by restaurants. There is a wide assortment of breakfast items available in the small market just off the lobby, but of course each item carries a charge (except for coffee and tea which are available both in the lobby area and in the rooms, and naturally that is free.) Wine, beer, soft drinks, and juices are also available for purchase in the lobby area. The absence of breakfast service was not an issue for us as we had plans to take our grandkids to brunch in downtown McKinney. Also, there is a nice casual restaurant with breakfast service a short walk from the front door of the hotel. We only mention this because these days it is customary for hotels in this price range to offer a free breakfast in the first floor common area. Probably more of an issue if you are traveling with kids. We loved everything about our room and will certainly return when we travel again to McKinney to visit our grandchildren.
10
Brandon
6 de jul. de 2025
·
A estadia foi de 3 noites
Nice rooms with options for families at fair prices! Great location in the middle of an entertainment district.
Nice rooms with options for families at fair prices! Great location in the middle of an entertainment district.
10
Richard
25 de dez. de 2024
·
A estadia foi de 1 noite
Very nice property. A number of good restaurants in walking distance in the same development.
Very nice property. A number of good restaurants in walking distance in the same development.
10
Walter
15 de jul. de 2025
·
A estadia foi de 3 noites
Beautiful, new modern hotel. Everything was clean, staff friendly & proximity of adjacent courtyard with many wonderful restaurants. We will definitely stay at the Denizen with return trips to Dallas-McKinney.
Beautiful, new modern hotel. Everything was clean, staff friendly & proximity of adjacent courtyard with many wonderful restaurants. We will definitely stay at the Denizen with return trips to Dallas-McKinney.
10
Alaina
15 de jun. de 2025
·
A estadia foi de 1 noite
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
8
karol
7 de set. de 2025
·
A estadia foi de 2 noites
The hotel was lovely room service was a little slack and replacing items and we think they should offer some kind of breakfast either for purchase or not
The hotel was lovely room service was a little slack and replacing items and we think they should offer some kind of breakfast either for purchase or not
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Salvador
há 3 semanas
·
A estadia foi de 1 noite
Great place. Will stay again.
Great place. Will stay again.
10
Jessica
há 3 semanas
·
A estadia foi de 3 noites
Loved our stay. Would come back!
Loved our stay. Would come back!
8
Brice
há 4 semanas
·
A estadia foi de 2 noites
We really like the Hotel. The only thing that we didn’t like is there was a bad odor in the hallway on the third floor.
We really like the Hotel. The only thing that we didn’t like is there was a bad odor in the hallway on the third floor.
10
Lamiracle
2 de out. de 2026
·
A estadia foi de 2 noites
My stay was great! The room was clean, the staff was very friendly and helpful, and the overall atmosphere was welcoming. Everything was nice and comfortable, and I enjoyed my experience. I would definitely recommend this hotel and would love to stay again!
My stay was great! The room was clean, the staff was very friendly and helpful, and the overall atmosphere was welcoming. Everything was nice and comfortable, and I enjoyed my experience. I would definitely recommend this hotel and would love to stay again!
10
kenneth
16 de set. de 2026
·
A estadia foi de 4 noites
This was our second time staying at the Denizen. We stay 4 to 5 nights while visiting relatives in the area. It's very convenient to restaurants and shopping. The staff is great and friendly. I wish they sold cans of wine like they do beer and soft drinks. You have to buy an entire bottle of a brand I never heard of. The rooms are clean and comfortable, but you have to ask for more TP by the second day. Also, you kind of have to grab stuff off the cleaning carts to replenish your coffee, etc. if you don't have your room cleaned. Also, a filtered water machine in available in the gym room so you don't have to buy bottled if you don't want to. Will stay another time for sure.
This was our second time staying at the Denizen. We stay 4 to 5 nights while visiting relatives in the area. It's very convenient to restaurants and shopping. The staff is great and friendly. I wish they sold cans of wine like they do beer and soft drinks. You have to buy an entire bottle of a brand I never heard of. The rooms are clean and comfortable, but you have to ask for more TP by the second day. Also, you kind of have to grab stuff off the cleaning carts to replenish your coffee, etc. if you don't have your room cleaned. Also, a filtered water machine in available in the gym room so you don't have to buy bottled if you don't want to. Will stay another time for sure.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-03: 199.00977824725342USD
- 2026-11-04: 182.3252607379303USD
- 2026-11-05: 194.0649239308777USD
- 2026-11-06: NO DATA
- 2026-11-07: 229.5688778387604USD
- 2026-11-08: 145.8265537341156USD
- 2026-11-09: 155.6060846141968USD
- 2026-11-10: 153.0177043257294USD
- 2026-11-11: 155.8725745899353USD
- 2026-11-12: 161.14688249432373USD
- 2026-11-13: 165.67967989901734USD
- 2026-11-14: 157.46080343247988USD
- 2026-11-15: 136.26915210294342USD
- 2026-11-16: 146.076283118454USD
- 2026-11-17: 155.8725745899353USD
- 2026-11-18: 161.13990748338318USD
- 2026-11-19: 146.076283118454USD
- 2026-11-20: 175.49765045855713USD
- 2026-11-21: 182.71413045108034USD
- 2026-11-22: 140.87079132323458USD
- 2026-11-23: 155.8725745899353USD
- 2026-11-24: 161.13990748338318USD
- 2026-11-25: 171.27418707714844USD
- 2026-11-26: 180.4012202507172USD
- 2026-11-27: 170.58324969117737USD
- 2026-11-28: 165.0498209872284USD
- 2026-11-29: 131.93959829100038USD
- 2026-11-30: 145.04566098591616USD
- 2026-12-01: 161.13990748338318USD
- 2026-12-02: 155.8725745899353USD
- 2026-12-03: 207.57690826986698USD
- 2026-12-04: 192.83370596772767USD
- 2026-12-05: 161.13990748338318USD
- 2026-12-06: 129.64066381894685USD
- 2026-12-07: 145.8265537341156USD
- 2026-12-08: 137.27807800980378USD
- 2026-12-09: 152.0942951377716USD
- 2026-12-10: 152.12135543820193USD
- 2026-12-11: 162.045802024704USD
- 2026-12-12: 172.65331983004762USD
- 2026-12-13: 126.27484401251222USD
- 2026-12-14: 137.27807800980378USD
- 2026-12-15: 152.22179902326965USD
- 2026-12-16: 151.81740262728883USD
- 2026-12-17: 154.04998880731202USD
- 2026-12-18: 148.29563905659487USD
- 2026-12-19: 152.33259373022463USD
- 2026-12-20: 141.99600454394533USD
- 2026-12-21: 152.22179902326965USD
- 2026-12-22: 152.14243470959474USD
- 2026-12-23: 152.22179902326965USD
- 2026-12-24: 151.9602446818085USD
- 2026-12-25: 162.3008954837952USD
- 2026-12-26: 150.16658720008851USD
- 2026-12-27: 141.7532501705475USD
- 2026-12-28: 151.9615642784729USD
- 2026-12-29: 135.92200392329408USD
- 2026-12-30: 135.22769042637634USD
- 2026-12-31: 203.29053268904116USD
- 2027-01-01: 193.4303864490967USD
- 2027-01-02: 203.29053268904116USD
- 2027-01-03: 126.46202965624238USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: USD 50 per accommodation, per stay
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Tarifa de pequeno-almoço takeaway: de 10 USD a 40 USD por adulto e de 10 USD a 40 USD por criança (valores aproximados)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Quartos de não fumadores
Centro de negócios
Serviços de limpeza
Cofre
Check-in/check-out expresso
Serviços
Centro de negócios
Serviços de limpeza
Cofre
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Atividades
Mobiliário de exterior
Fitness Center (nearby)
Geral
Quartos de não fumadores
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito