Denizen Hotel
From
151 US$
/natt
Välj datum för att se priser och tillgänglighet.
From
151 US$
/natt
Om detta boende
Här har du tillgång till dygnet runt-öppet fitnesscenter, gratis wi-fi och en souvenirbutik eller tidningskiosk.
Bekvämligheter
Här har du tillgång till dygnet runt-öppet fitnesscenter, gratis wi-fi och en souvenirbutik eller tidningskiosk.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, reception (öppen dygnet runt) och tvättmöjligheter. Avgiftsfri parkering erbjuds på plats.
Rum
Känn dig som hemma i ett av de 102 rummen som har pentry med stor kyl/frys och mikrovågsugn. Gratis wi-fi ser till att du kan hålla dig uppkopplad, och en 55-tums platt-tv med satellitkanaler erbjuder all underhållning du behöver. På rummet finns telefon, värdeförvaringsskåp och skrivbord.
Läge
I McKinney ligger Denizen Hotel, 3 min med bil från TPC Craig Ranch och 5 min med bil från Allen Premium Outlets. Detta hotell ligger 6 km från Fairview Town Center och 7,1 km från Watters Creek at Montgomery Farm.
Vad finns i närheten
TPC Craig Ranch(1.2 miles)
Twin Creek Golf Club(2.8 miles)
McKinney Tennis Center(3.1 miles)
Allen Premium Outlets(3.3 miles)
The Village at Allen(3.6 miles)
Fairview Town Center(3.7 miles)
Caboose(3.7 miles)
Allen Event Center(3.8 miles)
Baylor Hospital(4.3 miles)
Topgolf Allen(4.4 miles)
Watters Creek at Montgomery Farm(4.4 miles)
Eagle Stadium(4.4 miles)
Watters Creek Village(4.5 miles)
Medical City McKinney(4.8 miles)
Allen ISD Performing Arts Center(5 miles)
McKinney National Airport (DTX)(8 miles)
Love Field Airport (DAL) (flygplats)(28 miles)
Dallas-Fort Worth International Airport (DFW)(28.6 miles)
Parkering
Rökfria rum
Business center
Städning
Värdeförvaring
Express in- och utcheckning
Läge
7200 State Highway 121, McKinney, Texas, USA
TPC Craig Ranch (1.2 miles)
Twin Creek Golf Club (2.8 miles)
McKinney Tennis Center (3.1 miles)
Allen Premium Outlets (3.3 miles)
The Village at Allen (3.6 miles)
Fairview Town Center (3.7 miles)
Rumsalternativ
5
Rum - 1 queensize-säng - tillgänglighetsanpassat för personer med begränsad rörlighet
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
435 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
7
Rum - 2 queensize-sängar - tillgänglighetsanpassat för personer med begränsad rörlighet
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
465 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
7
Rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
325 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
7
Rum - 2 queensize-sängar
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
375 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
Gästrecensioner
9.4
Storartat
Baserat på 626 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Resenärer beskriver Denizen Hotel som ett modernt, mycket rent, boutiquehotell med vänlig och välkomnande personal, bekväma och rymliga rum med pentry, och ett praktiskt läge inom gångavstånd till många restauranger och lokala nöjen.
Läs merVar detta till hjälp?
Vad gäster tycker
Resenärer beskriver Denizen Hotel som ett modernt, mycket rent, boutiquehotell med vänlig och välkomnande personal, bekväma och rymliga rum med pentry, och ett praktiskt läge inom gångavstånd till många restauranger och lokala nöjen.
Gästerna uppskattar också säkra åtkomstfunktioner och en stilren, välutformad lobby och gemensamma utrymmen. Vanliga nackdelar inkluderar märkbart trafikljud i rum som vetter mot motorvägen, lågt vattentryck i duschen och begränsad förvaring i duschen, samt att det saknas frukost på plats. Städning sker vanligtvis varannan eller var tredje dag, och några gäster noterade lukter i korridorerna eller mindre problem med servicen. Sammantaget kan man förvänta sig en lägenhetsliknande vistelse som passar gäster som värdesätter självständighet och närliggande restauranger.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Säkerhetsfunktioner som nyckelkortsåtkomst och generellt säker, nära parkering uppskattas. En liten butik i lobbyn med snacks och drycker är praktisk, men överlag känns utbudet av bekvämligheter enkelt.
Relaterade gästrecensioner
10
Vincent
16 dec. 2024
·
Stannade 2 nätter
Great new hotel with a beautiful well-designed lobby and very nice rooms. Karen was lovely to talk with and she was very knowledgeable about the hotel and area. We liked the little store/kiosk also.
Great new hotel with a beautiful well-designed lobby and very nice rooms. Karen was lovely to talk with and she was very knowledgeable about the hotel and area. We liked the little store/kiosk also.
10
Christine
29 sep. 2025
·
Stannade 2 nätter
I had a wonderful stay at Denizen. The front desk was super welcoming. Very secure hotel. It was also super quiet at night. Clean and new fixtures
I had a wonderful stay at Denizen. The front desk was super welcoming. Very secure hotel. It was also super quiet at night. Clean and new fixtures
10
Emilie A
31 maj 2025
·
Stannade 3 nätter
Stylish and inexpensive with spacious rooms and a great variety of beverages and snacks available 24/7 in a shop off the lobby. And, a few very good restaurants right outside your door. I highly recommend!
Stylish and inexpensive with spacious rooms and a great variety of beverages and snacks available 24/7 in a shop off the lobby. And, a few very good restaurants right outside your door. I highly recommend!
10
Houghton B
23 feb. 2025
·
Stannade 1 natt
This is a brand new property conveniently located on the westbound service road of the Sam Rayburn Expressway (121) just west of Stacy in McKinney. It is not part of a chain (at least not yet) and has the feel of a boutique hotel. The front desk staff were all highly professional and the room was perfectly clean and comfortable. Really no negatives, except for one slight surprise - there is no breakfast service, which we were told was a condition of their property lease since the hotel is surrounded by restaurants. There is a wide assortment of breakfast items available in the small market just off the lobby, but of course each item carries a charge (except for coffee and tea which are available both in the lobby area and in the rooms, and naturally that is free.) Wine, beer, soft drinks, and juices are also available for purchase in the lobby area. The absence of breakfast service was not an issue for us as we had plans to take our grandkids to brunch in downtown McKinney. Also, there is a nice casual restaurant with breakfast service a short walk from the front door of the hotel. We only mention this because these days it is customary for hotels in this price range to offer a free breakfast in the first floor common area. Probably more of an issue if you are traveling with kids. We loved everything about our room and will certainly return when we travel again to McKinney to visit our grandchildren.
This is a brand new property conveniently located on the westbound service road of the Sam Rayburn Expressway (121) just west of Stacy in McKinney. It is not part of a chain (at least not yet) and has the feel of a boutique hotel. The front desk staff were all highly professional and the room was perfectly clean and comfortable. Really no negatives, except for one slight surprise - there is no breakfast service, which we were told was a condition of their property lease since the hotel is surrounded by restaurants. There is a wide assortment of breakfast items available in the small market just off the lobby, but of course each item carries a charge (except for coffee and tea which are available both in the lobby area and in the rooms, and naturally that is free.) Wine, beer, soft drinks, and juices are also available for purchase in the lobby area. The absence of breakfast service was not an issue for us as we had plans to take our grandkids to brunch in downtown McKinney. Also, there is a nice casual restaurant with breakfast service a short walk from the front door of the hotel. We only mention this because these days it is customary for hotels in this price range to offer a free breakfast in the first floor common area. Probably more of an issue if you are traveling with kids. We loved everything about our room and will certainly return when we travel again to McKinney to visit our grandchildren.
10
Lisa
5 nov. 2025
·
Stannade 1 natt
Staff was wonderful rooms were so clean and security was top-notch
Staff was wonderful rooms were so clean and security was top-notch
10
Alaina
15 juni 2025
·
Stannade 1 natt
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
10
Joanna
12 okt. 2025
·
Stannade 2 nätter
We loved our time at the Hotel Denizen! Staff was super helpful and friendly. The hotel is beautiful and we really appreciated the full-size refrigerator and freezer! Parking was close and we thought it was very safe. But the day we checked our, our front tire pressure was down to 15 psi. Not sure what happened. Hopefully, it wasn't because someone messed with it in the parking lot.
We loved our time at the Hotel Denizen! Staff was super helpful and friendly. The hotel is beautiful and we really appreciated the full-size refrigerator and freezer! Parking was close and we thought it was very safe. But the day we checked our, our front tire pressure was down to 15 psi. Not sure what happened. Hopefully, it wasn't because someone messed with it in the parking lot.
10
Shanna
16 feb. 2025
·
Stannade 2 nätter
Love the location with the dining and cocktails close by. The lobby was very modern with sophistication. Convenient self check out for snacks and drinks
Love the location with the dining and cocktails close by. The lobby was very modern with sophistication. Convenient self check out for snacks and drinks
10
Mariah
15 feb. 2025
·
Stannade 1 natt
I love the lobby, very cool. Love the safety if the elevators.. requiring a key card to access the floors is so important! The only thing I didn’t like is that one of my towela had makeup on it which means it wasn’t cleaned so I wonder what else wasn’t clean. Still overall beautiful and would go back.
I love the lobby, very cool. Love the safety if the elevators.. requiring a key card to access the floors is so important! The only thing I didn’t like is that one of my towela had makeup on it which means it wasn’t cleaned so I wonder what else wasn’t clean. Still overall beautiful and would go back.
10
Randel
24 feb. 2025
·
Stannade 2 nätter
This was a very nice Hotel and I loved the Kitchenette that came with the clean room. Staff was very helpful and nice. I appreciated their attention to safety.
This was a very nice Hotel and I loved the Kitchenette that came with the clean room. Staff was very helpful and nice. I appreciated their attention to safety.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rummen och de gemensamma utrymmena beskrivs genomgående som mycket rena och väl underhållna. Några gäster noterade lukter i korridorerna eller mindre brister i städningen.
Relaterade gästrecensioner
10
Sirang
26 feb. 2025
·
Stannade 3 nätter
Very nice clean property! Incredible design as well! Wish there was breakfast but that’s okay because the place was so nice. Hallway smelt a little funny, but the room was completely fine.
Very nice clean property! Incredible design as well! Wish there was breakfast but that’s okay because the place was so nice. Hallway smelt a little funny, but the room was completely fine.
10
Tatianna
9 juni 2025
·
Stannade 3 nätter
We were pleasantly surprised with how convenient and smart everything about this hotel was. My only comment was the room wasn’t cleaned thoroughly, upon check in I found litter by the seating area. Other than that we would definitely visit again.
We were pleasantly surprised with how convenient and smart everything about this hotel was. My only comment was the room wasn’t cleaned thoroughly, upon check in I found litter by the seating area. Other than that we would definitely visit again.
10
Nathan
21 sep. 2025
·
Stannade 1 natt
New hotel so everything is still nice and clean. The staff was amazing.
New hotel so everything is still nice and clean. The staff was amazing.
10
Binh
20 aug. 2025
·
Stannade 1 natt
3rd time staying here. The staff are very friendly, courteous and attentive. The facility, room and common area are very clean. Will stay here again.
3rd time staying here. The staff are very friendly, courteous and attentive. The facility, room and common area are very clean. Will stay here again.
10
Oscar
4 okt. 2025
·
Stannade 1 natt
Room was very clean and comfortable. Service was great
Room was very clean and comfortable. Service was great
8
Elizabeth
22 maj 2025
·
Stannade 3 nätter
It was a great hotel. The rooms were nice and large and great showers. The only complaint I have is the lobby in the halls. Had a terrible smell the entire time we were there the halls almost smelled like mildew and I’m not sure about the lobby smells like they were having plumbing issues, but I don’t know that but the smell was not great beyond that it was a great hotel but I wouldn’t stay there again just because of the smell
It was a great hotel. The rooms were nice and large and great showers. The only complaint I have is the lobby in the halls. Had a terrible smell the entire time we were there the halls almost smelled like mildew and I’m not sure about the lobby smells like they were having plumbing issues, but I don’t know that but the smell was not great beyond that it was a great hotel but I wouldn’t stay there again just because of the smell
10
Martin
23 juni 2025
·
Stannade 3 nätter
Very clean with a very helpful staff!!! Will definitely be back to the Denizen
Very clean with a very helpful staff!!! Will definitely be back to the Denizen
8
Jennifer
1 dec. 2025
·
Stannade 1 natt
There was a very musty smell as soon as we entered the hallway to our room. The room itself did not have that smell, nor did the lobby or elevator. The staff was very pleasant and the room was wonderful. That is literally the only thing keeping it from a five-star review.
There was a very musty smell as soon as we entered the hallway to our room. The room itself did not have that smell, nor did the lobby or elevator. The staff was very pleasant and the room was wonderful. That is literally the only thing keeping it from a five-star review.
10
Beverly
17 maj 2025
·
Stannade 2 nätter
By far the best hotel in the Plano and Allen area. Immaculately clean, the small kitchen is fully stocked with high end supplies. Thw lobby is beautifully and comfortable and the staff is outstanding.
By far the best hotel in the Plano and Allen area. Immaculately clean, the small kitchen is fully stocked with high end supplies. Thw lobby is beautifully and comfortable and the staff is outstanding.
10
Efe
27 juni 2025
·
Stannade 1 natt
Clean, new well maintaned hotel
Clean, new well maintaned hotel
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rymliga, moderna rum med bekväma sängar och pentry är en höjdpunkt. Flera recensioner nämner trafikljud i vissa rum, lågt vattentryck i duschen och begränsad förvaring i duschen.
Relaterade gästrecensioner
10
Sam
1 okt. 2025
·
Stannade 5 nätter
One of the best stays for my family and I. Very modern and trendy. Rooms are clean and equipped with everything including a mid-size fridge, sink, dishwasher. Extremely friendly staff and very professional. I ll recommend to everyone that I know who plans on visiting Dallas.
One of the best stays for my family and I. Very modern and trendy. Rooms are clean and equipped with everything including a mid-size fridge, sink, dishwasher. Extremely friendly staff and very professional. I ll recommend to everyone that I know who plans on visiting Dallas.
10
Sean
16 maj 2025
·
Stannade 4 nätter
The Denizen is sort of a fancy Residence Inn. Pros: Nice rooms and excellent proximity to restaurants and transportation in the McKinney area. Negatives: Its next to a freeway and the noise is significant. They only clean the room every 3 days, and that means no coffee replacements unless you ask for it. No in hotel cafe. Neither good or bad: It has a small kitchen. They do not have an ironing board or iron in the room. They provide a steamer in the room, which sort of works on suits and dresses, but not shirts. Overall a nice place and would stay again.
The Denizen is sort of a fancy Residence Inn. Pros: Nice rooms and excellent proximity to restaurants and transportation in the McKinney area. Negatives: Its next to a freeway and the noise is significant. They only clean the room every 3 days, and that means no coffee replacements unless you ask for it. No in hotel cafe. Neither good or bad: It has a small kitchen. They do not have an ironing board or iron in the room. They provide a steamer in the room, which sort of works on suits and dresses, but not shirts. Overall a nice place and would stay again.
10
christopher
25 feb. 2025
·
Stannade 1 natt
A nice new hotel. The bed was comfortable and the room very clean. Only issue was the road noise being so close to highway 121.
A nice new hotel. The bed was comfortable and the room very clean. Only issue was the road noise being so close to highway 121.
8
Stephanie
30 sep. 2025
·
Stannade 1 natt
Excellent room but the shower was a bit lame - just a trickle of almost hot water.
Excellent room but the shower was a bit lame - just a trickle of almost hot water.
10
Beth
31 juli 2025
·
Stannade 1 natt
The room was beautiful, clean and probably one of the more comfortable mattress i e slept on in a hotel!!! 10/10
The room was beautiful, clean and probably one of the more comfortable mattress i e slept on in a hotel!!! 10/10
8
Ross
31 dec. 2024
·
Stannade 1 natt
New facility, odd bathroom items. No shelving for shampoo, etc. in the shower. No handle inside the shower to assist in closing the shower door. Not a real issue but I thought it was odd while other chains are going with larger shampoo, etc. bottles, yours were the smallest I've seen in a long time.
New facility, odd bathroom items. No shelving for shampoo, etc. in the shower. No handle inside the shower to assist in closing the shower door. Not a real issue but I thought it was odd while other chains are going with larger shampoo, etc. bottles, yours were the smallest I've seen in a long time.
10
Stephena
27 mars 2025
·
Stannade 2 nätter
It was perfect for our needs to have a fridge and kitchen sink. Everything was new and designed to keep clean with hard floors and rug just around bed which was so comfortable. Lots of storage so your stuff isn’t strewn everywhere. Card key turns on the power in your room. How’s that for being green? Very reasonable price. This is our new go-to place to stay when when we travel without our dog. Love it!
It was perfect for our needs to have a fridge and kitchen sink. Everything was new and designed to keep clean with hard floors and rug just around bed which was so comfortable. Lots of storage so your stuff isn’t strewn everywhere. Card key turns on the power in your room. How’s that for being green? Very reasonable price. This is our new go-to place to stay when when we travel without our dog. Love it!
10
Aleida
3 aug. 2025
·
Stannade 1 natt
The room was clean, very spacious and had everything you needed and more. The interior design made you feel cozy and at home. A variety of Restaurants with walking distance.
The room was clean, very spacious and had everything you needed and more. The interior design made you feel cozy and at home. A variety of Restaurants with walking distance.
10
Iva
4 aug. 2025
·
Stannade 1 natt
Freeway side is HORRIBLE noise!! Overall, hotel is spectacular
Freeway side is HORRIBLE noise!! Overall, hotel is spectacular
8
Mark B
24 feb. 2025
·
Stannade 1 natt
Highway 121 traffic was very noisy.
Highway 121 traffic was very noisy.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen lovordas ofta för att vara vänlig, välkomnande och hjälpsam, med en smidig incheckning. Ibland förekommer problem som begränsad bemanning vid högtrafik och varierande respons på särskilda önskemål eller bagagehjälp.
Relaterade gästrecensioner
10
Sharee
2 juli 2025
·
Stannade 1 natt
We absolutely love stay at the Denizen! The rooms are clean and the staff are always so friendly and helpful.
We absolutely love stay at the Denizen! The rooms are clean and the staff are always so friendly and helpful.
2
Casey
28 sep. 2025
·
Stannade 1 natt
False advertisement. On booking room description states room has shower/tub combo. Photos show the same. I had to have a bathtub for my child. I even put it in the special requests to ensure I wasn’t placed in an accessible room with a shower. On check in I verified my room had a bathtub. The front desk staff told me my room was a shower only. Then she said she can’t see special requests when booked through a 3rd party. Then redacted her statement and said she saw it. However they were fully booked and nothing could be done. Too late for a refund for me. I wouldn’t have booked here if I would have known it was shower only. I asked where the carts were to carry our luggage up. She told me they were all in people’s room. Not in use. Sitting in rooms. She didn’t offer to go get them. So we had to make several trip to bring our luggage in. Asked where the bar was as there is a photo on the “on property bar”. We were told there isn’t a bar but we could walk to the common table or restaurant district to get a drink. Very dissatisfied in this poorly advertised hotel. Oh and when I acted like I was going to book this hotel for the same night online, it showed 7 rooms available. So they weren’t fully booked.
False advertisement. On booking room description states room has shower/tub combo. Photos show the same. I had to have a bathtub for my child. I even put it in the special requests to ensure I wasn’t placed in an accessible room with a shower. On check in I verified my room had a bathtub. The front desk staff told me my room was a shower only. Then she said she can’t see special requests when booked through a 3rd party. Then redacted her statement and said she saw it. However they were fully booked and nothing could be done. Too late for a refund for me. I wouldn’t have booked here if I would have known it was shower only. I asked where the carts were to carry our luggage up. She told me they were all in people’s room. Not in use. Sitting in rooms. She didn’t offer to go get them. So we had to make several trip to bring our luggage in. Asked where the bar was as there is a photo on the “on property bar”. We were told there isn’t a bar but we could walk to the common table or restaurant district to get a drink. Very dissatisfied in this poorly advertised hotel. Oh and when I acted like I was going to book this hotel for the same night online, it showed 7 rooms available. So they weren’t fully booked.
10
Matthew
1 okt. 2025
·
Stannade 1 natt
Staff is top notch!
Staff is top notch!
10
Binh
20 aug. 2025
·
Stannade 1 natt
3rd time staying here. The staff are very friendly, courteous and attentive. The facility, room and common area are very clean. Will stay here again.
3rd time staying here. The staff are very friendly, courteous and attentive. The facility, room and common area are very clean. Will stay here again.
10
Edwin
29 juni 2025
·
Stannade 2 nätter
Fantastic boutique type of hotel. Room was very modern and clean. Very convenient location and staff was excellent in customer service. Would stay here again, thanks!
Fantastic boutique type of hotel. Room was very modern and clean. Very convenient location and staff was excellent in customer service. Would stay here again, thanks!
10
Lawrence
21 maj 2025
·
Stannade 1 natt
Karen at the front desk was extremely helpful and welcoming to the property.
Karen at the front desk was extremely helpful and welcoming to the property.
10
M Kim
9 juni 2025
·
Stannade 2 nätter
We love staying here! The location is unbeatable for catching a concert or eating in one of the many great restaurants in District 121. The apartahotel style is so homey, with everything you could possibly need. They have a midsize refrigerator with freezer (not mini fridge), coffee maker, dishwasher, microwave, garbage disposal, and even a handheld steamer if you forgot yours at home! I love the modern, urban vibe throughout. It’s our Go To hotel when we’re in town for a tennis tournament. Btw, there’s a bit of a vintage tennis & golf theme throughout - classy not obnoxious. The staff is always very welcoming and helpful. We’ve only seen one person at the front desk though so during busy times, you’ll have to wait your turn in line.
We love staying here! The location is unbeatable for catching a concert or eating in one of the many great restaurants in District 121. The apartahotel style is so homey, with everything you could possibly need. They have a midsize refrigerator with freezer (not mini fridge), coffee maker, dishwasher, microwave, garbage disposal, and even a handheld steamer if you forgot yours at home! I love the modern, urban vibe throughout. It’s our Go To hotel when we’re in town for a tennis tournament. Btw, there’s a bit of a vintage tennis & golf theme throughout - classy not obnoxious. The staff is always very welcoming and helpful. We’ve only seen one person at the front desk though so during busy times, you’ll have to wait your turn in line.
4
Monica
25 maj 2025
·
Stannade 3 nätter
Extremely Disappointing Stay – Poor Service and Misleading Information We recently stayed at this hotel for three nights, hoping to try something different. Unfortunately, the experience was far below expectations. There is virtually no customer service offered here. The front desk staff seemed poorly trained and unable to handle even basic requests. Much of their time was spent answering calls from guests asking for essentials like towels, toilet paper, and other amenities—requests that clearly indicated a lack of proactive service. The hotel’s concept tries to appear elegant, but it comes off as cheap and poorly executed. For instance, our room reservation included “two free drinks,” which turned out to be two small bottles of warm water—definitely misleading. We were told that rooms are “refreshed” every other day, but this never happened. I personally went to the front desk to request a refresh (new towels, trash removal, and the bed made). The staff seemed confused by the request and even asked if they needed to remove the trash—something that should be standard. When we returned, the room had not been cleaned, the trash was untouched, the bed left as it was, and three towels were simply left on the kitchen counter. To make matters worse, the ice machine was broken and trash bags were sitting outside multiple rooms on our floor for extended periods. It’s clear that the hotel is understaffed and not equipped to handle even basic operations. NOT staying there again
Extremely Disappointing Stay – Poor Service and Misleading Information We recently stayed at this hotel for three nights, hoping to try something different. Unfortunately, the experience was far below expectations. There is virtually no customer service offered here. The front desk staff seemed poorly trained and unable to handle even basic requests. Much of their time was spent answering calls from guests asking for essentials like towels, toilet paper, and other amenities—requests that clearly indicated a lack of proactive service. The hotel’s concept tries to appear elegant, but it comes off as cheap and poorly executed. For instance, our room reservation included “two free drinks,” which turned out to be two small bottles of warm water—definitely misleading. We were told that rooms are “refreshed” every other day, but this never happened. I personally went to the front desk to request a refresh (new towels, trash removal, and the bed made). The staff seemed confused by the request and even asked if they needed to remove the trash—something that should be standard. When we returned, the room had not been cleaned, the trash was untouched, the bed left as it was, and three towels were simply left on the kitchen counter. To make matters worse, the ice machine was broken and trash bags were sitting outside multiple rooms on our floor for extended periods. It’s clear that the hotel is understaffed and not equipped to handle even basic operations. NOT staying there again
10
Robert
29 jan. 2025
·
Stannade 4 nätter
Now the second time I have stayed at the Denizen in McKinney. The Front Desk even remembered me from the previous stay, which I appreciated. Staff is very friendly and helpful.
Now the second time I have stayed at the Denizen in McKinney. The Front Desk even remembered me from the previous stay, which I appreciated. Staff is very friendly and helpful.
8
Michael
27 sep. 2025
·
Stannade 2 nätter
When arriving the staff was friendly, but not to helpful when needing to unload your car upon arrival. Did not provide a dolly until we had already checked in and had everything piled up in the lobby. Would recommend maybe installing automatic doors to help with guests being able to enter the property a little easier, instead of trying to juggle their luggage and trying to open a door at the same time.
When arriving the staff was friendly, but not to helpful when needing to unload your car upon arrival. Did not provide a dolly until we had already checked in and had everything piled up in the lobby. Would recommend maybe installing automatic doors to help with guests being able to enter the property a little easier, instead of trying to juggle their luggage and trying to open a door at the same time.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Utmärkt läge i ett område med restauranger och nöjen inom gångavstånd, med enkel tillgång till motorvägen. Praktiskt för evenemang och utflykter runt McKinney.
Relaterade gästrecensioner
10
Aaron
19 juni 2025
·
Stannade 1 natt
We enjoyed our stay. The room was clean. The property is conveniently located next to may restaurants and shopping.
We enjoyed our stay. The room was clean. The property is conveniently located next to may restaurants and shopping.
10
Josh
23 okt. 2025
·
Stannade 1 natt
Great staff. Excellent location.
Great staff. Excellent location.
10
callie
17 mars 2025
·
Stannade 2 nätter
Great location!
Great location!
10
Brandon
6 juli 2025
·
Stannade 3 nätter
Nice rooms with options for families at fair prices! Great location in the middle of an entertainment district.
Nice rooms with options for families at fair prices! Great location in the middle of an entertainment district.
10
M Kim
9 juni 2025
·
Stannade 2 nätter
We love staying here! The location is unbeatable for catching a concert or eating in one of the many great restaurants in District 121. The apartahotel style is so homey, with everything you could possibly need. They have a midsize refrigerator with freezer (not mini fridge), coffee maker, dishwasher, microwave, garbage disposal, and even a handheld steamer if you forgot yours at home! I love the modern, urban vibe throughout. It’s our Go To hotel when we’re in town for a tennis tournament. Btw, there’s a bit of a vintage tennis & golf theme throughout - classy not obnoxious. The staff is always very welcoming and helpful. We’ve only seen one person at the front desk though so during busy times, you’ll have to wait your turn in line.
We love staying here! The location is unbeatable for catching a concert or eating in one of the many great restaurants in District 121. The apartahotel style is so homey, with everything you could possibly need. They have a midsize refrigerator with freezer (not mini fridge), coffee maker, dishwasher, microwave, garbage disposal, and even a handheld steamer if you forgot yours at home! I love the modern, urban vibe throughout. It’s our Go To hotel when we’re in town for a tennis tournament. Btw, there’s a bit of a vintage tennis & golf theme throughout - classy not obnoxious. The staff is always very welcoming and helpful. We’ve only seen one person at the front desk though so during busy times, you’ll have to wait your turn in line.
10
Cedric
7 sep. 2025
·
Stannade 1 natt
Lovely hotel. We only stayed one night, but would definitely have worked for a longer stay. Very secure and the surrounding restaurants are walkable.
Lovely hotel. We only stayed one night, but would definitely have worked for a longer stay. Very secure and the surrounding restaurants are walkable.
10
Richard
25 dec. 2024
·
Stannade 1 natt
Very nice property. A number of good restaurants in walking distance in the same development.
Very nice property. A number of good restaurants in walking distance in the same development.
10
Walter
15 juli 2025
·
Stannade 3 nätter
Beautiful, new modern hotel. Everything was clean, staff friendly & proximity of adjacent courtyard with many wonderful restaurants. We will definitely stay at the Denizen with return trips to Dallas-McKinney.
Beautiful, new modern hotel. Everything was clean, staff friendly & proximity of adjacent courtyard with many wonderful restaurants. We will definitely stay at the Denizen with return trips to Dallas-McKinney.
10
Alaina
15 juni 2025
·
Stannade 1 natt
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
10
PATTI D
5 juni 2025
·
Stannade 2 nätter
Very convenient to restaurants. Nice small boutique hotel.
Very convenient to restaurants. Nice small boutique hotel.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Det erbjuds ingen frukost på plats, men det finns många restauranger inom kort promenadavstånd.
Relaterade gästrecensioner
10
Sirang
26 feb. 2025
·
Stannade 3 nätter
Very nice clean property! Incredible design as well! Wish there was breakfast but that’s okay because the place was so nice. Hallway smelt a little funny, but the room was completely fine.
Very nice clean property! Incredible design as well! Wish there was breakfast but that’s okay because the place was so nice. Hallway smelt a little funny, but the room was completely fine.
10
Sean
16 maj 2025
·
Stannade 4 nätter
The Denizen is sort of a fancy Residence Inn. Pros: Nice rooms and excellent proximity to restaurants and transportation in the McKinney area. Negatives: Its next to a freeway and the noise is significant. They only clean the room every 3 days, and that means no coffee replacements unless you ask for it. No in hotel cafe. Neither good or bad: It has a small kitchen. They do not have an ironing board or iron in the room. They provide a steamer in the room, which sort of works on suits and dresses, but not shirts. Overall a nice place and would stay again.
The Denizen is sort of a fancy Residence Inn. Pros: Nice rooms and excellent proximity to restaurants and transportation in the McKinney area. Negatives: Its next to a freeway and the noise is significant. They only clean the room every 3 days, and that means no coffee replacements unless you ask for it. No in hotel cafe. Neither good or bad: It has a small kitchen. They do not have an ironing board or iron in the room. They provide a steamer in the room, which sort of works on suits and dresses, but not shirts. Overall a nice place and would stay again.
8
Tracie
25 maj 2025
·
Stannade 2 nätter
The hotel is very nicely done. I don’t like the fact that you cannot get any food or coffee on site, however, they do have a coffee maker in all the rooms. Very friendly staff!
The hotel is very nicely done. I don’t like the fact that you cannot get any food or coffee on site, however, they do have a coffee maker in all the rooms. Very friendly staff!
8
lynda
24 aug. 2025
·
Stannade 2 nätter
No breakfast offered. Very loud from the interstate
No breakfast offered. Very loud from the interstate
10
Houghton B
23 feb. 2025
·
Stannade 1 natt
This is a brand new property conveniently located on the westbound service road of the Sam Rayburn Expressway (121) just west of Stacy in McKinney. It is not part of a chain (at least not yet) and has the feel of a boutique hotel. The front desk staff were all highly professional and the room was perfectly clean and comfortable. Really no negatives, except for one slight surprise - there is no breakfast service, which we were told was a condition of their property lease since the hotel is surrounded by restaurants. There is a wide assortment of breakfast items available in the small market just off the lobby, but of course each item carries a charge (except for coffee and tea which are available both in the lobby area and in the rooms, and naturally that is free.) Wine, beer, soft drinks, and juices are also available for purchase in the lobby area. The absence of breakfast service was not an issue for us as we had plans to take our grandkids to brunch in downtown McKinney. Also, there is a nice casual restaurant with breakfast service a short walk from the front door of the hotel. We only mention this because these days it is customary for hotels in this price range to offer a free breakfast in the first floor common area. Probably more of an issue if you are traveling with kids. We loved everything about our room and will certainly return when we travel again to McKinney to visit our grandchildren.
This is a brand new property conveniently located on the westbound service road of the Sam Rayburn Expressway (121) just west of Stacy in McKinney. It is not part of a chain (at least not yet) and has the feel of a boutique hotel. The front desk staff were all highly professional and the room was perfectly clean and comfortable. Really no negatives, except for one slight surprise - there is no breakfast service, which we were told was a condition of their property lease since the hotel is surrounded by restaurants. There is a wide assortment of breakfast items available in the small market just off the lobby, but of course each item carries a charge (except for coffee and tea which are available both in the lobby area and in the rooms, and naturally that is free.) Wine, beer, soft drinks, and juices are also available for purchase in the lobby area. The absence of breakfast service was not an issue for us as we had plans to take our grandkids to brunch in downtown McKinney. Also, there is a nice casual restaurant with breakfast service a short walk from the front door of the hotel. We only mention this because these days it is customary for hotels in this price range to offer a free breakfast in the first floor common area. Probably more of an issue if you are traveling with kids. We loved everything about our room and will certainly return when we travel again to McKinney to visit our grandchildren.
10
Brandon
6 juli 2025
·
Stannade 3 nätter
Nice rooms with options for families at fair prices! Great location in the middle of an entertainment district.
Nice rooms with options for families at fair prices! Great location in the middle of an entertainment district.
10
Richard
25 dec. 2024
·
Stannade 1 natt
Very nice property. A number of good restaurants in walking distance in the same development.
Very nice property. A number of good restaurants in walking distance in the same development.
10
Walter
15 juli 2025
·
Stannade 3 nätter
Beautiful, new modern hotel. Everything was clean, staff friendly & proximity of adjacent courtyard with many wonderful restaurants. We will definitely stay at the Denizen with return trips to Dallas-McKinney.
Beautiful, new modern hotel. Everything was clean, staff friendly & proximity of adjacent courtyard with many wonderful restaurants. We will definitely stay at the Denizen with return trips to Dallas-McKinney.
10
Alaina
15 juni 2025
·
Stannade 1 natt
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
I put my employees at this hotel all the time. Newly opened, very clean and comfortable and plenty of great restaurants in the same parking lot.
8
karol
7 sep. 2025
·
Stannade 2 nätter
The hotel was lovely room service was a little slack and replacing items and we think they should offer some kind of breakfast either for purchase or not
The hotel was lovely room service was a little slack and replacing items and we think they should offer some kind of breakfast either for purchase or not
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Charles
förra veckan
·
Stannade 2 nätter
The room was nice and the parking was plentiful. Great restaurants close by. Easy access to the expressway and McKenny. Staff are very helpful and friendly. Hopefully this will be our go-to for all our future trips to McKenny.
The room was nice and the parking was plentiful. Great restaurants close by. Easy access to the expressway and McKenny. Staff are very helpful and friendly. Hopefully this will be our go-to for all our future trips to McKenny.
10
Jessica
förra veckan
·
Stannade 2 nätter
This was my first stay at the Denizen Hotel, and I was thoroughly impressed by its cleanliness, warm hospitality, and relaxing atmosphere. The bed and pillows were exceptionally comfortable - far more so than those at many other hotels I’ve visited. Overall, I had a wonderful experience and will definitely stay here whenever I’m in town.
This was my first stay at the Denizen Hotel, and I was thoroughly impressed by its cleanliness, warm hospitality, and relaxing atmosphere. The bed and pillows were exceptionally comfortable - far more so than those at many other hotels I’ve visited. Overall, I had a wonderful experience and will definitely stay here whenever I’m in town.
8
Toni
för 2 veckor sedan
·
Stannade 3 nätter
Very good hotel, I will share some things, but please know this was my experience and I would still stay at the hotel if i returned to that area. For the most part the room was clean. We did have a few issues BUT they weren’t so bad that I wouldn’t stay there again. We didn’t get enough info on check in so we didn’t realize we had to request cleaning service each day in our room. The dishes in the room were unfortunately not all cleaned properly. I would suggest having some dish soap and small scrub pad for each room along with the dishwasher soap, that is for the current guest and just in case the dishes need a little scrub before going into the dishwasher. The hallway had a funky smell, I think it’s from the carpet cleaning like mildew that didn’t dry properly. So it was kind of a turn off there. But other than that it was a very decent stay. The rest of the room was clean. The staff was very friendly, extremely actually. We watched a man even be unbelievably rude to the front desk clerk one day and she handled the situation with poise and professionalism.
Very good hotel, I will share some things, but please know this was my experience and I would still stay at the hotel if i returned to that area. For the most part the room was clean. We did have a few issues BUT they weren’t so bad that I wouldn’t stay there again. We didn’t get enough info on check in so we didn’t realize we had to request cleaning service each day in our room. The dishes in the room were unfortunately not all cleaned properly. I would suggest having some dish soap and small scrub pad for each room along with the dishwasher soap, that is for the current guest and just in case the dishes need a little scrub before going into the dishwasher. The hallway had a funky smell, I think it’s from the carpet cleaning like mildew that didn’t dry properly. So it was kind of a turn off there. But other than that it was a very decent stay. The rest of the room was clean. The staff was very friendly, extremely actually. We watched a man even be unbelievably rude to the front desk clerk one day and she handled the situation with poise and professionalism.
10
Jennifer
för 3 veckor sedan
·
Stannade 1 natt
Always top notch stay, very convenient dinner options and very upscale hotel.
Always top notch stay, very convenient dinner options and very upscale hotel.
10
Deonne
för 4 veckor sedan
·
Stannade 3 nätter
Friendly staff and nice clean modern property.
Friendly staff and nice clean modern property.
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Priser för kommande datum
september 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-17: 146.10688000390627USD
- 2026-09-18: 165.99976921899415USD
- 2026-09-19: 164.9680557668457USD
- 2026-09-20: 126.49341172241212USD
- 2026-09-21: 146.01637298510744USD
- 2026-09-22: 181.15835486645508USD
- 2026-09-23: 165.6176849145508USD
- 2026-09-24: 150.56848891918946USD
- 2026-09-25: 175.8333822102051USD
- 2026-09-26: 175.53245118969727USD
- 2026-09-27: 136.29476834143068USD
- 2026-09-28: 155.8974903376465USD
- 2026-09-29: 155.8974903376465USD
- 2026-09-30: 160.09961193408205USD
- 2026-10-01: 160.09961193408205USD
- 2026-10-02: 155.3493859975586USD
- 2026-10-03: 152.4691713466797USD
- 2026-10-04: 141.1417196036377USD
- 2026-10-05: 138.49674087475586USD
- 2026-10-06: 151.24398972680666USD
- 2026-10-07: 152.71834153100588USD
- 2026-10-08: 166.0726022331543USD
- 2026-10-09: 231.39589854125978USD
- 2026-10-10: 235.75922317504885USD
- 2026-10-11: 150.62067014794923USD
- 2026-10-12: 150.97532383666993USD
- 2026-10-13: 147.82640826293945USD
- 2026-10-14: 147.82640826293945USD
- 2026-10-15: 146.8806738511963USD
- 2026-10-16: 191.26858617407228USD
- 2026-10-17: 211.24264618945315USD
- 2026-10-18: 150.79387189013673USD
- 2026-10-19: 160.9061701279297USD
- 2026-10-20: 160.9061701279297USD
- 2026-10-21: 160.9080268618164USD
- 2026-10-22: 181.14469210766603USD
- 2026-10-23: 247.86747530834964USD
- 2026-10-24: 258.0598583322754USD
- 2026-10-25: 150.79767293969726USD
- 2026-10-26: 160.70947895043946USD
- 2026-10-27: 160.91797615283204USD
- 2026-10-28: 146.8806738511963USD
- 2026-10-29: 143.2780408293457USD
- 2026-10-30: 201.39337357470706USD
- 2026-10-31: 201.38878428906253USD
- 2026-11-01: 144.38845527539064USD
- 2026-11-02: 160.9061701279297USD
- 2026-11-03: 160.9061701279297USD
- 2026-11-04: 160.91797615283204USD
- 2026-11-05: 160.9080268618164USD
- 2026-11-06: 201.38449278149415USD
- 2026-11-07: 179.6581664350586USD
- 2026-11-08: 150.78753096875002USD
- 2026-11-09: 160.9080268618164USD
- 2026-11-10: 160.91797615283204USD
- 2026-11-11: 160.9061701279297USD
- 2026-11-12: 160.9137722270508USD
- 2026-11-13: 191.27727428735352USD
- 2026-11-14: 181.15835486645508USD
- 2026-11-15: 140.66763063183595USD
- 2026-11-16: 160.9137722270508USD
- 2026-11-17: 171.02607046484377USD
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Incheckning måste göras av någon som är minst 21 år.
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Deposit: USD 50 per accommodation, per stay
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Business center
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Express in- och utcheckning
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24-Hour Front Desk
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