Franklin Suite Hotel
From
US$ 106
/ noite
Selecione datas para ver preços e disponibilidade
From
US$ 106
/ noite
Sobre esta propriedade
Comfortable hotel with free breakfast, free parking, and unique room designs including balconies and terraces.
Quartos de não fumantes
Geladeira
Elevador
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Localização
10300 Franklin Avenue, Fort McMurray, Canadá
Opções de quarto
7
Studio Suite Two Queen Beds
Detalhes do quarto
2 Camas De Casal Grandes
549 ft²
Ar condicionado
11
Studio Suite, 1 King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
549 ft²
Área de refeição separadaAr condicionadoAquecimentoGeladeira
2
Studio Suite, 1 Queen Bed
Detalhes do quarto
1 Cama De Casal Grande
549 ft²
Ar condicionadoWi-Fi (gratuito)
Standard Queen Studio Suite
Standard 2 Queen Studio Suite
Standard King Studio Suite
Avaliações dos hóspedes sobre Franklin Suite Hotel
8.8
Fabuloso
Com base em 78 avaliações verificadas
Quem se hospeda aqui?
Negócios
63%
Casal
11%
Famílias
15%
Grupos
4%
Viajantes individuais
5%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Franklin Suite Hotel, os hóspedes elogiam consistentemente os quartos espaçosos no estilo de suíte e a equipe atenciosa, juntamente com uma localização conveniente no centro da cidade, perto do rio e do MacDonald Island, embora tenham relatado experiências mistas com as reformas, o controle de temperatura e o ruído ocasional de eletrodomésticos ou tráfego.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Franklin Suite Hotel, os hóspedes elogiam consistentemente os quartos espaçosos no estilo de suíte e a equipe atenciosa, juntamente com uma localização conveniente no centro da cidade, perto do rio e do MacDonald Island, embora tenham relatado experiências mistas com as reformas, o controle de temperatura e o ruído ocasional de eletrodomésticos ou tráfego.
O café da manhã é frequentemente considerado bom, com variedade razoável, embora os horários sejam mais voltados para o início da manhã e alguns hóspedes acharam a qualidade ou as opções embaladas abaixo do esperado. O feedback sobre a limpeza é misto: muitos relatam quartos muito limpos, enquanto outros mencionam poeira da construção, acessórios desgastados ou insetos ocasionais. Espere suítes grandes e com bom custo-benefício, mas verifique o status das reformas e os controles do quarto.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O estacionamento subterrâneo seguro é um grande atrativo, embora a rampa íngreme possa ser difícil para veículos baixos. Reformas em andamento e problemas ocasionais com o sistema de climatização foram mencionados.
Avaliações dos hóspedes relacionadas
10
Steve
1 de abr. de 2024
·
Hospedou-se por 8 noites
Friendly staff, secured underground parking
Friendly staff, secured underground parking
2
Ricardo
25 de mai. de 2024
·
Hospedou-se por 14 noites
Property had renovations going and did not mention this . It was major renos right above the room i was supposed to be staying in . I explained that i worked nightshift from 6 pm to 6am and could not sleep during the renovations . They did not have another room available
Property had renovations going and did not mention this . It was major renos right above the room i was supposed to be staying in . I explained that i worked nightshift from 6 pm to 6am and could not sleep during the renovations . They did not have another room available
8
Teresa
2 de nov. de 2023
·
Hospedou-se por 1 noite
The secured underground parking was a real draw for us. Comfortable room, bed and breakfast were good too.
The secured underground parking was a real draw for us. Comfortable room, bed and breakfast were good too.
8
Yansong
22 de mai. de 2024
·
Hospedou-se por 8 noites
Nice stuff, breakfast not good enough, changed room in second night due to too close to highway which means loud at night, fast cool and heat, comfort bed. They are doing renovations on top two floor means if you stay at floor 3, will be loud before 6pm during day time.
Nice stuff, breakfast not good enough, changed room in second night due to too close to highway which means loud at night, fast cool and heat, comfort bed. They are doing renovations on top two floor means if you stay at floor 3, will be loud before 6pm during day time.
10
C
30 de mai. de 2023
·
Hospedou-se por 3 noites
Absolutely love the unground parking! Most people are scared of the incline, making parking down below a breeze! Always easy to find a great spot. Location is amazing. Room was ok, was awoken twice by the floor above (was on 3rd). No problem! I usually stay on the 4th floor and will do so from now on. Front staff very friendly and helpful, cleaning staff amazing! Keep it up. BY FAR my favourite hotel in the city. I'll be back very soon.
Absolutely love the unground parking! Most people are scared of the incline, making parking down below a breeze! Always easy to find a great spot. Location is amazing. Room was ok, was awoken twice by the floor above (was on 3rd). No problem! I usually stay on the 4th floor and will do so from now on. Front staff very friendly and helpful, cleaning staff amazing! Keep it up. BY FAR my favourite hotel in the city. I'll be back very soon.
6
Christina
7 de mai. de 2024
·
Hospedou-se por 2 noites
Room and service was amazing. Room was awesome. Wish we could turn down the heat….it was hot and locked on at 22C Don’t use the underground parking if you have a low vehicle. It’s a steep drop and not a low grade entrance. No warning and car did take some damage but was able to back out before more serious damage done. Advised them they should warn people and was told oh well there is a sign. Sign does not say steep decline or drop off, just says low grade.
Room and service was amazing. Room was awesome. Wish we could turn down the heat….it was hot and locked on at 22C Don’t use the underground parking if you have a low vehicle. It’s a steep drop and not a low grade entrance. No warning and car did take some damage but was able to back out before more serious damage done. Advised them they should warn people and was told oh well there is a sign. Sign does not say steep decline or drop off, just says low grade.
4
Susan
8 de jun. de 2023
·
Hospedou-se por 3 noites
My entire stay was disrupted by no AC. My room was literally 28C the entire time I was there. Not an exaggeration. Nothing was done about this other than giving a tiny fan. Also the internet still does not work well in my the rooms. Very slow or inaccessible.
My entire stay was disrupted by no AC. My room was literally 28C the entire time I was there. Not an exaggeration. Nothing was done about this other than giving a tiny fan. Also the internet still does not work well in my the rooms. Very slow or inaccessible.
4
Ryan
21 de jun. de 2024
·
Hospedou-se por 4 noites
First off I never got the room in booked. I asked for 2, queens only got one queen but since I was solo was not a big deal. We were never informed of the construction. There was construction right above my room until 11pm. I had to work early so this was less than ideal. I ended up calling the desk to tell them to stop but they didn’t stop until 11pm. I was not super impressed. I get you have to do construction but it should stop at a certain time and should be informed ahead of time.
First off I never got the room in booked. I asked for 2, queens only got one queen but since I was solo was not a big deal. We were never informed of the construction. There was construction right above my room until 11pm. I had to work early so this was less than ideal. I ended up calling the desk to tell them to stop but they didn’t stop until 11pm. I was not super impressed. I get you have to do construction but it should stop at a certain time and should be informed ahead of time.
6
Jerfield
21 de jun. de 2023
·
Hospedou-se por 4 noites
We stayed at Franklin Suites for 5 days and 4 nights. No AC all throughout our stay. Wifi connection is really bad. Had to ask for our room to be cleaned. Housekeeping guy though is amazing and friendly. Most of the staff are equally friendly. Their location is very close to MacDonald Island Park but also close to the rugged downtown. I would rate our over all stay as just Meh.
We stayed at Franklin Suites for 5 days and 4 nights. No AC all throughout our stay. Wifi connection is really bad. Had to ask for our room to be cleaned. Housekeeping guy though is amazing and friendly. Most of the staff are equally friendly. Their location is very close to MacDonald Island Park but also close to the rugged downtown. I would rate our over all stay as just Meh.
10
Brian
9 de mar. de 2024
·
Hospedou-se por 2 noites
underground parking, friendly staff
underground parking, friendly staff
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acham os quartos muito limpos, mas outros relatam problemas como poeira da construção, acessórios desgastados ou sujos, banheiras com drenagem lenta e insetos ocasionais.
Avaliações dos hóspedes relacionadas
8
Upnita
14 de abr. de 2023
·
Hospedou-se por 2 noites
Neat and clean, room was big. The water in the bath tub went slowly, so left a stain after showering. Staff was very friendly and helpful.
Neat and clean, room was big. The water in the bath tub went slowly, so left a stain after showering. Staff was very friendly and helpful.
10
Robert
24 de nov. de 2023
·
Hospedou-se por 2 noites
Great hotel for the price. Big rooms. Clean.
Great hotel for the price. Big rooms. Clean.
8
Audrey
11 de abr. de 2024
·
Hospedou-se por 2 noites
The staff were extremely helpful and pleasant. There was a few issues with the room. The carpet was dirty in places as was the inside part of the window. The bathroom fan didn't work and the refrigerator kept cutting in noisily all night.
The staff were extremely helpful and pleasant. There was a few issues with the room. The carpet was dirty in places as was the inside part of the window. The bathroom fan didn't work and the refrigerator kept cutting in noisily all night.
10
Joe
8 de jun. de 2023
·
Hospedou-se por 1 noite
Dirty lobby
Dirty lobby
4
Todd
15 de mai. de 2023
·
Hospedou-se por 3 noites
Rooms are infested with bugs ! Disgusting
Rooms are infested with bugs ! Disgusting
4
Kerri
16 de set. de 2024
·
Hospedou-se por 3 noites
The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.
The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.
10
Vicki
3 de jun. de 2024
·
Hospedou-se por 1 noite
The room was fantastic and very clean. The staff was very friendly and helpful. Plan on staying here again next time Im there
The room was fantastic and very clean. The staff was very friendly and helpful. Plan on staying here again next time Im there
8
kevin
5 de dez. de 2023
·
Hospedou-se por 1 noite
Room was nice and clean
Room was nice and clean
4
SaDea
16 de set. de 2024
·
Hospedou-se por 4 noites
This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine. It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help. After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin. The amenities are non existent. Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.
This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine. It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help. After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin. The amenities are non existent. Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.
4
Brandi
28 de jul. de 2024
·
Hospedou-se por 3 noites
There were signs stating the hotel had bugs (not bed bugs) and that this was normal because they were surrounded by a forest. I've stayed at other hotels in Ft Mac this is not the case. There were bugs in my shower and even in my bed when i pulled back the covers. Also only one plug in worked so it was lamp or laptop. Will not stay again.
There were signs stating the hotel had bugs (not bed bugs) and that this was normal because they were surrounded by a forest. I've stayed at other hotels in Ft Mac this is not the case. There were bugs in my shower and even in my bed when i pulled back the covers. Also only one plug in worked so it was lamp or laptop. Will not stay again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
As suítes são grandes e confortáveis, geralmente com cozinha compacta e varanda, e algumas oferecem vistas agradáveis. Os pontos negativos incluem problemas de controle de temperatura (incluindo falhas no ar condicionado), eletrodomésticos barulhentos, ruído ocasional de tráfego ou reformas e Wi-Fi instável.
Avaliações dos hóspedes relacionadas
10
Richard
26 de mar. de 2023
·
Hospedou-se por 2 noites
We had a large spacious room with a beautiful view. The hot breakfast was a nice way to start the day.
We had a large spacious room with a beautiful view. The hot breakfast was a nice way to start the day.
6
Terry
3 de jul. de 2024
·
Hospedou-se por 2 noites
The fridge was sketchy - did not work at first, then was very noisy when it did work. I had to shut it off to get some sleep. Staff did send maintenance in. On my return to the room, I was surprised to see 2 fridges - the original one and another one on the floor beneath it. I still had to shut off the existing one to get some sleep. I have to wonder why they didn't take the noisy one away... I didn't return to the room until 11 pm, & they knew I was checking out in the morning. Made me feel like they were in the midst of making things right for the next guest, not for me.
The fridge was sketchy - did not work at first, then was very noisy when it did work. I had to shut it off to get some sleep. Staff did send maintenance in. On my return to the room, I was surprised to see 2 fridges - the original one and another one on the floor beneath it. I still had to shut off the existing one to get some sleep. I have to wonder why they didn't take the noisy one away... I didn't return to the room until 11 pm, & they knew I was checking out in the morning. Made me feel like they were in the midst of making things right for the next guest, not for me.
10
Donna
18 de set. de 2023
·
Hospedou-se por 2 noites
Nice rooms. Large suites. Balconies. Very affordable price.
Nice rooms. Large suites. Balconies. Very affordable price.
10
Kelly
13 de nov. de 2023
·
Hospedou-se por 2 noites
Huge room with kitchenette and balcony. Very clean and quiet. Would definitely stay here again.
Huge room with kitchenette and balcony. Very clean and quiet. Would definitely stay here again.
8
Carolyn
27 de nov. de 2023
·
Hospedou-se por 5 noites
I was very impressed with my suite, lots of room,bright & sunny.The staff are wonderful. I will definitely stay here when I come back to Fort McMurray
I was very impressed with my suite, lots of room,bright & sunny.The staff are wonderful. I will definitely stay here when I come back to Fort McMurray
6
Christina
7 de mai. de 2024
·
Hospedou-se por 2 noites
Room and service was amazing. Room was awesome. Wish we could turn down the heat….it was hot and locked on at 22C Don’t use the underground parking if you have a low vehicle. It’s a steep drop and not a low grade entrance. No warning and car did take some damage but was able to back out before more serious damage done. Advised them they should warn people and was told oh well there is a sign. Sign does not say steep decline or drop off, just says low grade.
Room and service was amazing. Room was awesome. Wish we could turn down the heat….it was hot and locked on at 22C Don’t use the underground parking if you have a low vehicle. It’s a steep drop and not a low grade entrance. No warning and car did take some damage but was able to back out before more serious damage done. Advised them they should warn people and was told oh well there is a sign. Sign does not say steep decline or drop off, just says low grade.
8
Thomas
18 de abr. de 2024
·
Hospedou-se por 2 noites
Fort McMurray is Alberta’s Oil Patch. The Hotel is located near the river and MacDonald Island. Pretty good location downtown. The staff was very nice and my room was large and clean with a comfy bed. I’d stay here again. Breakfast was good.
Fort McMurray is Alberta’s Oil Patch. The Hotel is located near the river and MacDonald Island. Pretty good location downtown. The staff was very nice and my room was large and clean with a comfy bed. I’d stay here again. Breakfast was good.
6
Adil
17 de abr. de 2024
·
Hospedou-se por 1 noite
Room fridge noise was so loud, couldn’t sleep well due to noise.
Room fridge noise was so loud, couldn’t sleep well due to noise.
4
Susan
8 de jun. de 2023
·
Hospedou-se por 3 noites
My entire stay was disrupted by no AC. My room was literally 28C the entire time I was there. Not an exaggeration. Nothing was done about this other than giving a tiny fan. Also the internet still does not work well in my the rooms. Very slow or inaccessible.
My entire stay was disrupted by no AC. My room was literally 28C the entire time I was there. Not an exaggeration. Nothing was done about this other than giving a tiny fan. Also the internet still does not work well in my the rooms. Very slow or inaccessible.
6
Robert M
23 de mar. de 2024
·
Hospedou-se por 5 noites
Had major issues with the room temperature and furnace running non stop. Was extremely hot in room. Staff was accommodating trying to fix the problem. Lots of traffic noise too.
Had major issues with the room temperature and furnace running non stop. Was extremely hot in room. Staff was accommodating trying to fix the problem. Lots of traffic noise too.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por ser atenciosa, prestativa e profissional. Alguns hóspedes relataram problemas de comunicação ou falta de resposta em relação aos horários de limpeza e avisos de reforma.
Avaliações dos hóspedes relacionadas
10
Cathy
18 de dez. de 2023
·
Hospedou-se por 2 noites
We had a suite on the 5th floor. It was nice, clean. Had everything you would expect. Staff here are exceptional.
We had a suite on the 5th floor. It was nice, clean. Had everything you would expect. Staff here are exceptional.
8
Kyle
31 de out. de 2023
·
Hospedou-se por 2 noites
Would like to give props to the site staff! Front front desk, room cleaners, and especially the breakfast team were all great. Will be coming back for next work trips to Fort Mac
Would like to give props to the site staff! Front front desk, room cleaners, and especially the breakfast team were all great. Will be coming back for next work trips to Fort Mac
10
Penny
13 de nov. de 2023
·
Hospedou-se por 1 noite
Very friendly staff!!! Breakfast area, front desk, housekeeping were all.welcoming and accommodating. A definate place to return too.
Very friendly staff!!! Breakfast area, front desk, housekeeping were all.welcoming and accommodating. A definate place to return too.
10
Kerin
24 de mar. de 2024
·
Hospedou-se por 2 noites
I have stayed here in many occasions and it’s always been very good. The receptionist and staff throughout are always very pleasant and helpful on any questions you may have.
I have stayed here in many occasions and it’s always been very good. The receptionist and staff throughout are always very pleasant and helpful on any questions you may have.
8
Carolyn
8 de ago. de 2024
·
Hospedou-se por 2 noites
The staff are the greatest, they make my stay so easy,2nd time Ive stayed there. I'll go back in a minute
The staff are the greatest, they make my stay so easy,2nd time Ive stayed there. I'll go back in a minute
10
Joseph
14 de mar. de 2023
·
Hospedou-se por 7 noites
Awesome hotel, stayed for a week and the service was amazing. Marie and the staff were all very nice. They made sure my 7 day stay was comfortable and enjoyable. Underground heated parking came in handy when it was -47 out. The rooms are spacious, quiet and clean. My room had two Tv's one facing the couch, coffee table, arm chair and one facing the bed. There is a small kitchen table to eat dinner, small mini fridge, microwave, dishes, cutlery, sink, for those long stay meals. The rooms have balconies so if you're a smoker you don't have to go all they say down stairs. Excellent assortment for the full complementary breakfast every morning as it changes so you have a choice. The rooms have weird internet plus Wi-Fi. You can tell they've been updating everything as my room had new carpet in it. There was a maintenance guy on site every day making sure everything is working. When I stay in Fort McMurray I'll be booking here again.
Awesome hotel, stayed for a week and the service was amazing. Marie and the staff were all very nice. They made sure my 7 day stay was comfortable and enjoyable. Underground heated parking came in handy when it was -47 out. The rooms are spacious, quiet and clean. My room had two Tv's one facing the couch, coffee table, arm chair and one facing the bed. There is a small kitchen table to eat dinner, small mini fridge, microwave, dishes, cutlery, sink, for those long stay meals. The rooms have balconies so if you're a smoker you don't have to go all they say down stairs. Excellent assortment for the full complementary breakfast every morning as it changes so you have a choice. The rooms have weird internet plus Wi-Fi. You can tell they've been updating everything as my room had new carpet in it. There was a maintenance guy on site every day making sure everything is working. When I stay in Fort McMurray I'll be booking here again.
4
SaDea
16 de set. de 2024
·
Hospedou-se por 4 noites
This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine. It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help. After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin. The amenities are non existent. Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.
This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine. It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help. After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin. The amenities are non existent. Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.
4
Ryan
21 de jun. de 2024
·
Hospedou-se por 4 noites
First off I never got the room in booked. I asked for 2, queens only got one queen but since I was solo was not a big deal. We were never informed of the construction. There was construction right above my room until 11pm. I had to work early so this was less than ideal. I ended up calling the desk to tell them to stop but they didn’t stop until 11pm. I was not super impressed. I get you have to do construction but it should stop at a certain time and should be informed ahead of time.
First off I never got the room in booked. I asked for 2, queens only got one queen but since I was solo was not a big deal. We were never informed of the construction. There was construction right above my room until 11pm. I had to work early so this was less than ideal. I ended up calling the desk to tell them to stop but they didn’t stop until 11pm. I was not super impressed. I get you have to do construction but it should stop at a certain time and should be informed ahead of time.
10
Onderia
14 de fev. de 2024
·
Hospedou-se por 1 noite
Great staff and loved the upgrade.
Great staff and loved the upgrade.
10
Arthur
7 de jul. de 2024
·
Hospedou-se por 1 noite
Pick my son up 4-5 times a year and always stay overnight till my flight home. Always happy with the service, room and value for the money. Back in a few months :)
Pick my son up 4-5 times a year and always stay overnight till my flight home. Always happy with the service, room and value for the money. Back in a few months :)
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização central perto do rio, MacDonald Island e das comodidades do centro da cidade, a uma curta distância a pé de restaurantes e algumas lojas. Alguns acham o acesso complicado devido às ruas de mão única e notam o ruído do tráfego em alguns quartos.
Avaliações dos hóspedes relacionadas
10
Braeden
4 de out. de 2023
·
Hospedou-se por 2 noites
Parking was a breeze in the area, however turning out of the parking lot is challenging but that’s no fault of the hotel. It was very clean and got more than what I expected for the price I paid. The king suite is large and with a balcony it’s somewhere I’d love to stay for a long period rather than the 2 nights I needed. The continental breakfast was basic quality but lots of options hot and cold. I Will absolutely stay here again!
Parking was a breeze in the area, however turning out of the parking lot is challenging but that’s no fault of the hotel. It was very clean and got more than what I expected for the price I paid. The king suite is large and with a balcony it’s somewhere I’d love to stay for a long period rather than the 2 nights I needed. The continental breakfast was basic quality but lots of options hot and cold. I Will absolutely stay here again!
10
Robert
11 de jan. de 2024
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Hospedou-se por 1 noite
The hotel is in a good location, a little difficult to get to though because it is on a one way road. But it was clean and the staff was helpful.
The hotel is in a good location, a little difficult to get to though because it is on a one way road. But it was clean and the staff was helpful.
8
Yansong
22 de mai. de 2024
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Hospedou-se por 8 noites
Nice stuff, breakfast not good enough, changed room in second night due to too close to highway which means loud at night, fast cool and heat, comfort bed. They are doing renovations on top two floor means if you stay at floor 3, will be loud before 6pm during day time.
Nice stuff, breakfast not good enough, changed room in second night due to too close to highway which means loud at night, fast cool and heat, comfort bed. They are doing renovations on top two floor means if you stay at floor 3, will be loud before 6pm during day time.
8
William
22 de jun. de 2023
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Hospedou-se por 2 noites
The hotel is nicely placed near the river and highway and only 3-4 blocks from downtown. The rooms are ample and nicely setup for a longer stay in comfort.
The hotel is nicely placed near the river and highway and only 3-4 blocks from downtown. The rooms are ample and nicely setup for a longer stay in comfort.
10
Mat
23 de jun. de 2023
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Hospedou-se por 1 noite
Great service, great location and lots of space.
Great service, great location and lots of space.
8
Thomas
18 de abr. de 2024
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Hospedou-se por 2 noites
Fort McMurray is Alberta’s Oil Patch. The Hotel is located near the river and MacDonald Island. Pretty good location downtown. The staff was very nice and my room was large and clean with a comfy bed. I’d stay here again. Breakfast was good.
Fort McMurray is Alberta’s Oil Patch. The Hotel is located near the river and MacDonald Island. Pretty good location downtown. The staff was very nice and my room was large and clean with a comfy bed. I’d stay here again. Breakfast was good.
6
Jerfield
21 de jun. de 2023
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Hospedou-se por 4 noites
We stayed at Franklin Suites for 5 days and 4 nights. No AC all throughout our stay. Wifi connection is really bad. Had to ask for our room to be cleaned. Housekeeping guy though is amazing and friendly. Most of the staff are equally friendly. Their location is very close to MacDonald Island Park but also close to the rugged downtown. I would rate our over all stay as just Meh.
We stayed at Franklin Suites for 5 days and 4 nights. No AC all throughout our stay. Wifi connection is really bad. Had to ask for our room to be cleaned. Housekeeping guy though is amazing and friendly. Most of the staff are equally friendly. Their location is very close to MacDonald Island Park but also close to the rugged downtown. I would rate our over all stay as just Meh.
10
Gregory
25 de ago. de 2023
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Hospedou-se por 2 noites
Pleasantly surprised by the large, comfortable suite, very friendly and helpful staff and convenient central location. Great value for money.
Pleasantly surprised by the large, comfortable suite, very friendly and helpful staff and convenient central location. Great value for money.
6
Robert M
23 de mar. de 2024
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Hospedou-se por 5 noites
Had major issues with the room temperature and furnace running non stop. Was extremely hot in room. Staff was accommodating trying to fix the problem. Lots of traffic noise too.
Had major issues with the room temperature and furnace running non stop. Was extremely hot in room. Staff was accommodating trying to fix the problem. Lots of traffic noise too.
10
Greg
22 de mar. de 2024
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Hospedou-se por 1 noite
Great stay, friendly staff and walking distance from restaurants and some shopping
Great stay, friendly staff and walking distance from restaurants and some shopping
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é geralmente bem avaliado, com opções quentes e frias e variedade razoável. Alguns hóspedes acharam os horários iniciais ou as opções embaladas decepcionantes.
Avaliações dos hóspedes relacionadas
10
Todd
18 de fev. de 2023
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Hospedou-se por 4 noites
Awesome breakfast included, friendly attentive staff!
Awesome breakfast included, friendly attentive staff!
8
Tina
8 de jun. de 2023
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Hospedou-se por 1 noite
My room was spacious, clean, & well priced. The only things to note are that, you have to climb 2 stairs to get up to the elevator—not ideal if you are on wheels. The only thing that made my stay disappointing is that it’s a hotel that caters to the oilfield community so breakfast is served 5-9. I got dressed to go downstairs for a coffee and got there before 9–they had closed the breakfast area early. I believe that if you offer a service—you should honour the hours listed. I would try this hotel once more, but in a town that has so many options—these are worth noting. Thank you for the stay!! I
My room was spacious, clean, & well priced. The only things to note are that, you have to climb 2 stairs to get up to the elevator—not ideal if you are on wheels. The only thing that made my stay disappointing is that it’s a hotel that caters to the oilfield community so breakfast is served 5-9. I got dressed to go downstairs for a coffee and got there before 9–they had closed the breakfast area early. I believe that if you offer a service—you should honour the hours listed. I would try this hotel once more, but in a town that has so many options—these are worth noting. Thank you for the stay!! I
10
Braeden
4 de out. de 2023
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Hospedou-se por 2 noites
Parking was a breeze in the area, however turning out of the parking lot is challenging but that’s no fault of the hotel. It was very clean and got more than what I expected for the price I paid. The king suite is large and with a balcony it’s somewhere I’d love to stay for a long period rather than the 2 nights I needed. The continental breakfast was basic quality but lots of options hot and cold. I Will absolutely stay here again!
Parking was a breeze in the area, however turning out of the parking lot is challenging but that’s no fault of the hotel. It was very clean and got more than what I expected for the price I paid. The king suite is large and with a balcony it’s somewhere I’d love to stay for a long period rather than the 2 nights I needed. The continental breakfast was basic quality but lots of options hot and cold. I Will absolutely stay here again!
10
Melanie
19 de jun. de 2023
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Hospedou-se por 1 noite
I was traveling for work and I brought my wife and daughter along. I was greatly surprised by this location, it was clean and professional. The breakfast was amazing! the room structure was really interesting how they seperated it, which worked for putting the crib on one side and my wife and I on the other. I would stay here again anytime!
I was traveling for work and I brought my wife and daughter along. I was greatly surprised by this location, it was clean and professional. The breakfast was amazing! the room structure was really interesting how they seperated it, which worked for putting the crib on one side and my wife and I on the other. I would stay here again anytime!
10
Peter
18 de nov. de 2023
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Hospedou-se por 3 noites
Breakfast was good but not exotic!
Breakfast was good but not exotic!
8
Teresa
2 de nov. de 2023
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Hospedou-se por 1 noite
The secured underground parking was a real draw for us. Comfortable room, bed and breakfast were good too.
The secured underground parking was a real draw for us. Comfortable room, bed and breakfast were good too.
10
Penny
13 de nov. de 2023
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Hospedou-se por 1 noite
Very friendly staff!!! Breakfast area, front desk, housekeeping were all.welcoming and accommodating. A definate place to return too.
Very friendly staff!!! Breakfast area, front desk, housekeeping were all.welcoming and accommodating. A definate place to return too.
4
Kerri
16 de set. de 2024
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Hospedou-se por 3 noites
The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.
The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.
10
Myles
3 de ago. de 2023
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Hospedou-se por 1 noite
Friendly. Clean rooms Good breakfast
Friendly. Clean rooms Good breakfast
8
Robert
27 de fev. de 2024
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Hospedou-se por 2 noites
Good size rooms. Nice morning breakfast.
Good size rooms. Nice morning breakfast.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
6
Md Wazedur
6 de mar. de 2023
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Hospedou-se por 2 noites
Staffs are not aware about the amenities. I went down to bring toilet tissues.
Staffs are not aware about the amenities. I went down to bring toilet tissues.
10
Nicole
2 de mar. de 2023
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Hospedou-se por 1 noite
My stay was great! I especially loved being able to park in the warm underground lot since it is still winter. My only small concern was that my room was considerably warm. Although I put the AC on for 12 hours, I couldn’t get the room temp below 24 degrees Celsius.
My stay was great! I especially loved being able to park in the warm underground lot since it is still winter. My only small concern was that my room was considerably warm. Although I put the AC on for 12 hours, I couldn’t get the room temp below 24 degrees Celsius.
10
Todd
18 de fev. de 2023
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Hospedou-se por 4 noites
Awesome breakfast included, friendly attentive staff!
Awesome breakfast included, friendly attentive staff!
10
James
25 de jan. de 2023
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Hospedou-se por 2 noites
Clean rooms and friendly staff
Clean rooms and friendly staff
Políticas da propriedade
Check-in
Checkout
Check-in a partir de 15:00
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
VisaMasterCardAmerican ExpressDiners ClubDiscover CardCashInfant under 1 year old. Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property.Children 1-17. Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.Guests 18 years and older are considered as adults. Must use an extra bed which will incur an additional charge.Check-in time starts at15:00Check-in time ends at03:00Check-out time ends at11:00
Pets
Pet-friendly [charges apply];Pets allowed
Front Desk Services
Front desk [24-hour]
Children And Extra Bed Policy
Children of all ages are welcome. Infants aged 0 to 0 stay for free when using existing beds.Children aged 1 to 17 will be charged when using existing beds.Guests 18 years and older are considered adults.
Comodidades populares
Quartos de não fumantes
Geladeira
Elevador
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Geral
Quartos de não fumantes
Geladeira
Cozinha
Micro-ondas
Secador de cabelo
Toalhas
Chuveiro
Banheiro privativo
Quarto para alérgicos disponível
Vending machines
Sala para família
Kitchenette
Café da manhã gratuito
Smoke-Free Property
Wheelchair Accessible (Limited)
Serviços
Elevador
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Serviço de despertador
Serviço de lavanderia
Armazenamento de bagagem
Check-in/check-out expresso
24-Hour Front Desk
Grocery/Convenience Store
Atividades
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento gratuito