Name: Holiday Resort & Spa Guam
Address: 881 Pale San Vitores Rd., Tumon, Tamuning, Guam, Tumon, Guam
Rating: 7.1

Guest reviews

7.1

Good

Based on 5,887 verified reviews

Who stays here?

Business

6%

Couple

23%

Family

51%

Group

12%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Holiday Resort & Spa Guam, travellers consistently find a convenient location near Matapang Beach and spacious rooms with some ocean views, while the hotel’s age and uneven upkeep set expectations for a simpler, value‑oriented stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Gregory

5 Feb 2026

·

Stayed 11 nights

The room was great, the staff were extremely friendly and helpful. Only reason why I didn’t give it a 5 star review is the entire time I stayed there, the boiler was out and the water temperature in the bathroom was lukewarm. I did leave a cash tip for the housekeeper because I did have some shopping bags I left empty water bottles and other regular trash items. I think I left my USB-C charger there, but that’s okay I guess. People forget things all the time. Anyways, thanks to the hotel staff for being so nice! P.S. - I’m the one who left the night staff the pie from Capricciosa. 😃

2

Rumiko

7 Jan 2026

·

Stayed 6 nights

No hot water, toilet flush extremely weak, TV not working properly, pool not ready until the 3rd day.

8

Delaisa

7 Jan 2026

·

Stayed 1 night

You can never go wrong with a decent stay. It’s one of the few hotels in Guam that is really accommodating especially during the holiday season. Love the quietness, the atmosphere, and staff is professional. Will always come back yearly.

6

Fred

24 Dec 2025

·

Stayed 1 night

We did not know during our booking that the hotel had no hot water. We stayed a month ago and

4

Arielle

13 Dec 2025

·

Stayed 6 nights

There was no hot water anywhere in the hotel the entire week, the boiler was broken. One day there was no water pressure to even have a cool shower. The toilet did not flush fully. Although the staff at the desk were kind, there was no information about these issues shared. I believe that was incumbent upon the manager. They did not contact me before check in to notify me that the boiler was not working nor was it disclosed at check in. When I reported it the first morning they acted as if it was a new issue although I was later told it’s been an “ongoing” problem. When I was discussing it with them they made me feel I was being unreasonable to want hot water. They told me not everyone was “complaining” and referred to it as not to “my liking”. We were talking about not having hot water and the ability to shower at all one day! Never was there an apology or an attempt to empathize. It was extremely poor customer service.

881 Pale San Vitores Rd., Tumon, Tamuning, Guam

Location

With a stay at Holiday Resort & Spa Guam in Tamuning (Tumon), you'll be steps from Matapang Beach Park and 7 minutes by foot from Tumon Sands Plaza. This spa hotel is 0.5 mi (0.8 km) from Tumon Beach and 0.7 mi (1.1 km) from T Galleria by DFS.

Matapang Beach Park(0.3 Miles)

Tumon Sands Plaza(0.4 Miles)

Tagada Guam Amusement Park(0.5 Miles)

Tumon Beach(0.5 Miles)

Dusit Place Shopping Center(0.7 Miles)

T Galleria by DFS(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, but it is limited. Valet parking is also offered.

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately USD 24.75 for adults and USD 19.80 for children.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

The property is located in Tamuning (Tumon), just steps from Matapang Beach Park and 7 minutes on foot from Tumon Sands Plaza. It is approximately 0.5 miles from Tumon Beach and 0.7 miles from T Galleria by DFS.

Yes, there is an outdoor swimming pool available, operational from 7:00 AM to 9:00 PM. The pool is seasonal.

Children 11 years old and younger can stay free when occupying the parent or guardian's room using existing bedding. Additional fees may apply for extra bedding.

The property offers rollaway beds for a fee of USD 50.00 per night. An advance request is required for rollaway beds, and the availability is subject to confirmation.

Holiday Resort & Spa Guam

Amenities

Property description

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Guest reviews