Holiday Resort & Spa Guam

The room was great, the staff were extremely friendly and helpful. Only reason why I didn’t give it a 5 star review is the entire time I stayed there, the boiler was out and the water temperature in the bathroom was lukewarm. I did leave a cash tip for the housekeeper because I did have some shopping bags I left empty water bottles and other regular trash items. I think I left my USB-C charger there, but that’s okay I guess. People forget things all the time. Anyways, thanks to the hotel staff for being so nice! P.S. - I’m the one who left the night staff the pie from Capricciosa. 😃

No hot water, toilet flush extremely weak, TV not working properly, pool not ready until the 3rd day.

You can never go wrong with a decent stay. It’s one of the few hotels in Guam that is really accommodating especially during the holiday season. Love the quietness, the atmosphere, and staff is professional. Will always come back yearly.

직원들이 유두리없이 체크아웃하는 날이든 연박이든 관계없이 "하우스키핑"거리면서 강제로 문 열고 들어오려길래 당황스러웠다. 그것만 빼면 전반적으로는 괜찮았다.

ホテルの設備が古いのと、水回りの不備が目立ったので残念でした。 フロントのスタッフの対応は、良かったです。