Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Mycket trevlig personal, rena rum, hela hotellet kändes lite slitet, okej spa men även det lite slitet, bra frukost, hyfsad middag (halvpension).

Clean rooms and helpful staff. Message in the hotel was nice. Hot tub and spa area were closed for renovations which would have been nice to know prior to booking.

The pool was being renovated so we didn’t get to use it but the gym and breakfast were excellent. Walls between the rooms are a little thin but everyone is there to hike so no late night noise but we could hear our neighbours speaking. Overall a great place to stay.

Nos fue muy bien. La habitación muy buena, el hotel lindo, bien ubicado y el desayuno completo

The pool, sauna and hot tub areas were closed and we weren’t made aware of this ahead of time, which for us was significant because my husband is disabled and could not get to the up the hill location of the alternate location for the sauna, pool and hot tub. Additionally, the alternative location was open until just 15:00. Which didn’t work for my daughter who works remotely. So the trip we planned didn’t end up being the trip we planned. We were offered a refund of sorts, but a simple “heads up” would have been much preferred and would have saved our family birthday trip for my husband. The room was loud in that you could hear neighbors, but the view from our balcony and the hotel food was excellent.