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Hotel Ambassador Zermatt

413 US$

/ noche

Promedio para septiembre

Hotel Ambassador Zermatt - Image 1

Hotel Ambassador Zermatt - Habitación

Hotel Ambassador Zermatt - Habitación

Hotel Ambassador Zermatt - Recepción

Hotel Ambassador Zermatt - Restaurante

Precios para Hotel Ambassador Zermatt

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413 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hotel Ambassador Zermatt, los precios por noche son de 375 US$ de media en el mes más barato (octubre) y de 616 US$ en el mes más caro (febrero), según los últimos 12 meses.

Precio medio por noche en Hotel Ambassador Zermatt por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	475 US$
febrero	616 US$
marzo	503 US$
abril	438 US$
mayo	418 US$
junio	424 US$
julio	379 US$
agosto	398 US$
septiembre	413 US$
octubre	375 US$
noviembre	503 US$
diciembre	517 US$

Más caro: febrero (aprox. 616 US$)

Más barato: octubre (aprox. 375 US$)

Acerca de esta propiedad

Disfruta de tus momentos de ocio con instalaciones como una piscina cubierta, una bañera de hidromasaje y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y guardaesquís.

Servicios

Disfruta de tus momentos de ocio con instalaciones como una piscina cubierta, una bañera de hidromasaje y sauna. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y guardaesquís.

Servicios empresariales

Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición.

Comida

Degusta algo de fondue en Restaurant Tapas & Wine, un restaurante con un bar o lounge y bonitas vistas al jardín. Si no tienes ganas de salir, puedes aprovechar el servicio de habitaciones con horario limitado. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 84 habitaciones con minibar y televisión de pantalla plana. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de bañera o ducha, artículos de higiene personal gratuitos y secadores de pelo.

Ubicación

Si decides alojarte en Hotel Ambassador Zermatt de Zermatt, estarás cerca de remontes de esquí y a solo unos pasos de Estación de esquí Zermatt-Matterhorn y Tour Monte Rosa. Además, este hotel se encuentra a 0,1 km de Zermatt - Furi y a 0,1 km de Teleférico Zermatt-Furi.

Qué hay cerca

Estación de esquí Zermatt-Matterhorn(0.1 millas)
Tour Monte Rosa(0.1 millas)
Centro de Visitantes de Zermatt(0.1 millas)
Funicular de Zermatt-Sunnegga(0.3 millas)
Museo Matterhorn(0.4 millas)
Iglesia de San Mauricio(0.4 millas)
Cementerio de Montañeros(0.5 millas)
Zermatt - Furi(0.5 millas)
Área de esquí de Furi(0.5 millas)
Furi - Riffelberg(0.5 millas)
Kirchbrücke(0.5 millas)
Teleférico Zermatt-Furi(0.8 millas)
Parque de Diversión Forestal(1 millas)
Estación de esquí de Sunnegga(1.3 millas)
Teleférico Sunnegga Paradise - Blauherd(1.6 millas)
Sion (SIR)(50.1 millas)
Aeropuerto Internacional de Ginebra (GVA)(145.5 millas)

Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería

Ubicación

Spiss-Strasse 10, Zermatt, Suiza

Estación de esquí Zermatt-Matterhorn (0.1 millas)

Tour Monte Rosa (0.1 millas)

Centro de Visitantes de Zermatt (0.1 millas)

Funicular de Zermatt-Sunnegga (0.3 millas)

Museo Matterhorn (0.4 millas)

Iglesia de San Mauricio (0.4 millas)

Más información sobre la ubicación

Opciones de habitación

6

1 Bed Room Suite in Suite

Detalles de la oferta

2 Camas Individuales

y

1 Sofá Cama

Capacidad: 3

534 ft²

Zona de comedor independiente

Calefacción

Conexión Wi-Fi (gratuita)

Sala de estar independiente

5

Habitación doble, vistas a la montaña (Matterhorn)

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

269 ft²

Calefacción

Conexión Wi-Fi (gratuita)

Espacio de trabajo portátil

5

Habitación estándar con 1 cama doble o 2 individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

269 ft²

Calefacción

Conexión Wi-Fi (gratuita)

Espacio de trabajo portátil

4

2 Room Suite in Family Room

Detalles de la oferta

4× Camas Individuales

Capacidad: 4

646 ft²

Zona de comedor independiente

Calefacción

Conexión Wi-Fi (gratuita)

Sala de estar independiente

Reseñas de los huéspedes sobre Hotel Ambassador Zermatt

8.7

Fabuloso

Basado en 1370 comentarios verificados

¿Quién se queda aquí?

Trabajo

3%

Pareja

36%

Familia

33%

Grupo

21%

Solo/a

5%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Los viajeros describen el Hotel Ambassador Zermatt como una base bien gestionada y confortable, con un servicio generalmente amable, habitaciones espaciosas y limpias —muchas con vistas al Matterhorn— e instalaciones de bienestar apreciadas como la piscina y la sauna, que lo hacen adecuado tanto para visitas turísticas como para viajes de esquí.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Los viajeros describen el Hotel Ambassador Zermatt como una base bien gestionada y confortable, con un servicio generalmente amable, habitaciones espaciosas y limpias —muchas con vistas al Matterhorn— e instalaciones de bienestar apreciadas como la piscina y la sauna, que lo hacen adecuado tanto para visitas turísticas como para viajes de esquí.

La ubicación recibe elogios constantes por su fácil acceso a trenes, a Gornergrat, a tiendas y a restaurantes, a la vez que muchas habitaciones permanecen tranquilas. El desayuno suele ser agradable, pero varias reseñas mencionan una sala de desayunos sin ventanas en el sótano y, en ocasiones, una variedad limitada o bebidas poco calientes. Algunos inconvenientes se repiten: la falta de aire acondicionado que provoca habitaciones calurosas en verano, alguna que otra falta de amabilidad por parte del personal, y opiniones encontradas sobre el restaurante del hotel y la temperatura del jacuzzi. Espere una estancia bien ubicada, con una comodidad sólida y servicios útiles.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes valoran la piscina, la sauna y el jacuzzi, así como el práctico alquiler de equipos de esquí y el servicio de transporte a la estación.

Reseñas de huéspedes relacionadas

10

Lisa-Marie

26 feb 2024

·

Se alojó 4 noches

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

8

Marie-Noëlle

13 abr 2023

·

Se alojó 3 noches

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

8

Harald

12 mar 2023

·

Se alojó 4 noches

fint hotell med flott spa-avdeling. Rent og pent på badet.

fint hotell med flott spa-avdeling. Rent og pent på badet.

10

Ying Ying

7 jul 2025

·

Se alojó 2 noches

Very convenient, free breakfast, and the pool is a plus.

Very convenient, free breakfast, and the pool is a plus.

8

Adam

4 may 2024

·

Se alojó 3 noches

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

10

Paul

5 sept 2025

·

Se alojó 2 noches

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

10

linda

5 ene 2025

·

Se alojó 1 noche

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing

10

John

23 feb 2025

·

Se alojó 5 noches

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

10

Gianna

6 ene 2025

·

Se alojó 2 noches

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.

10

william

7 feb 2025

·

Se alojó 3 noches

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las zonas comunes están generalmente muy limpias, y el servicio de limpieza recibe elogios en muchas estancias; se mencionaron algunos problemas aislados de mantenimiento o limpieza.

Reseñas de huéspedes relacionadas

8

Marie-Noëlle

13 abr 2023

·

Se alojó 3 noches

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

10

Lalo

3 mar 2025

·

Se alojó 1 noche

Súper buenas condiciones. Muy bonito y limpio hotel

Súper buenas condiciones. Muy bonito y limpio hotel

8

Dominik

29 dic 2025

·

Se alojó 2 noches

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

10

Samir

14 ago 2025

·

Se alojó 1 noche

Safe, clean, convenient, friendly staff

Safe, clean, convenient, friendly staff

10

Concetta

22 jul 2024

·

Se alojó 4 noches

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

8

Philipp

20 jul 2023

·

Se alojó 1 noche

Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...

Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...

10

Kate

22 ene 2025

·

Se alojó 6 noches

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!

10

Antonio carlos

4 feb 2026

·

Se alojó 4 noches

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

10

Ayami

9 may 2025

·

Se alojó 1 noche

清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。

清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。

10

Jason

25 abr 2024

·

Se alojó 3 noches

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y confortables, muchas con balcones y vistas destacadas al Matterhorn; sin embargo, no hay aire acondicionado y algunos huéspedes encontraron las habitaciones incómodamente calurosas en climas cálidos.

Reseñas de huéspedes relacionadas

10

Jetan

29 mar 2025

·

Se alojó 1 noche

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.

10

Woon Chooi

22 jun 2022

·

Se alojó 1 noche

We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.

We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.

10

Harold

30 may 2025

·

Se alojó 1 noche

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.

8

Adam

4 may 2024

·

Se alojó 3 noches

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

10

Claire

7 may 2023

·

Se alojó 7 noches

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

10

Andriy

1 oct 2025

·

Se alojó 1 noche

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

8

Catherine

16 ago 2025

·

Se alojó 1 noche

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.

10

Nachi

7 sept 2025

·

Se alojó 2 noches

広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。

広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。

10

william

7 feb 2025

·

Se alojó 3 noches

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

8

ha

23 ago 2024

·

Se alojó 1 noche

お部屋はとても綺麗で清潔感があった。ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。

お部屋はとても綺麗で清潔感があった。ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe ampliamente como amable y servicial, gestionando traslados, solicitudes especiales y desayunos para llevar; un puñado de reseñas señalan grosería o falta de empatía en caso de problemas.

Reseñas de huéspedes relacionadas

8

sanjay

12 ago 2025

·

Se alojó 1 noche

Staff at breakfast was rude

Staff at breakfast was rude

10

Tobin

21 sept 2024

·

Se alojó 4 noches

Excellent breakfast. Arsen at front desk super helpful!

Excellent breakfast. Arsen at front desk super helpful!

10

Brenda

7 abr 2023

·

Se alojó 1 noche

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

2

Shu Fang Stefanie

8 abr 2024

·

Se alojó 2 noches

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

10

Ashish

15 sept 2024

·

Se alojó 1 noche

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

10

John

23 feb 2025

·

Se alojó 5 noches

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

10

Billy

5 ene 2025

·

Se alojó 2 noches

Very friendly front staff. We was served by Mr. Lucas. Thank you

Very friendly front staff. We was served by Mr. Lucas. Thank you

10

Catherine

31 ago 2023

·

Se alojó 2 noches

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

10

Hoi Ni Hele

18 ago 2025

·

Se alojó 1 noche

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views

10

Tareq

6 feb 2025

·

Se alojó 3 noches

I like hotel but staff not friendly

I like hotel but staff not friendly

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excepcionalmente conveniente para trenes, acceso a Gornergrat, tiendas y restaurantes, pero muchas habitaciones permanecen tranquilas a pesar de su ubicación céntrica.

Reseñas de huéspedes relacionadas

10

Lisa-Marie

26 feb 2024

·

Se alojó 4 noches

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

10

Venugopal

2 jun 2025

·

Se alojó 1 noche

Close to station

Close to station

8

Iris

26 dic 2024

·

Se alojó 3 noches

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.

10

William

24 jul 2025

·

Se alojó 1 noche

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.

10

Paul

5 sept 2025

·

Se alojó 2 noches

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

10

Binca

4 ene 2024

·

Se alojó 2 noches

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

10

Ivonne

17 jul 2023

·

Se alojó 1 noche

Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.

Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.

10

Andriy

1 oct 2025

·

Se alojó 1 noche

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

10

Elise

10 abr 2024

·

Se alojó 3 noches

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

10

william

7 feb 2025

·

Se alojó 3 noches

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele ser bueno y con una variedad sólida, pero varias reseñas critican la sala de desayunos sin ventanas en el sótano y señalan que las opciones o las bebidas pueden ser limitadas; las opiniones sobre el restaurante del hotel son variadas.

Reseñas de huéspedes relacionadas

8

Ulrich Adelrich

8 mar 2025

·

Se alojó 2 noches

Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.

Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.

6

Jeannette

17 feb 2026

·

Se alojó 2 noches

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid

10

Anna Christina

30 ene 2026

·

Se alojó 1 noche

Very nice place and wonderful restaurant

Very nice place and wonderful restaurant

6

Victoria

11 ene 2024

·

Se alojó 7 noches

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

6

Kerstin

4 jul 2022

·

Se alojó 3 noches

Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!

Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!

8

Dominik

29 dic 2025

·

Se alojó 2 noches

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

4

Yves

20 mar 2023

·

Se alojó 1 noche

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

10

Ashish

15 sept 2024

·

Se alojó 1 noche

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

10

CHRISTOPHER

19 mar 2024

·

Se alojó 2 noches

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

10

Claire

7 may 2023

·

Se alojó 7 noches

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Patricia

hace 4 semanas

·

Se alojó 2 noches

Aunque la vista es parcial almMatterhorn, el balcón es una delicia

Aunque la vista es parcial almMatterhorn, el balcón es una delicia

10

Lalo

3 mar 2025

·

Se alojó 1 noche

Súper buenas condiciones. Muy bonito y limpio hotel

Súper buenas condiciones. Muy bonito y limpio hotel

6

carlos

7 ene 2025

·

Se alojó 5 noches

Lugar sencillo y práctico

Lugar sencillo y práctico

8

Alejandro Javier

24 dic 2024

·

Se alojó 3 noches

Está bonito todo , lo que no me gustó , es que pedí unos sobres de café y me los cobraron , cuando en el cuarto una sola vez nos dejaron y luego ya no nos dejaron más y por eso tuve q pedir esos sobres ,

Está bonito todo , lo que no me gustó , es que pedí unos sobres de café y me los cobraron , cuando en el cuarto una sola vez nos dejaron y luego ya no nos dejaron más y por eso tuve q pedir esos sobres ,

10

MARIA DE LOURDES

5 abr 2024

·

Se alojó 1 noche

Excekente

Excekente

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $382	21 $299	22 $293	23 $326	24 $273	25 $306	26 $305
27 $318	28 $279	29 $306	30 $307

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-09-20: 381.78415327124026USD
2026-09-21: 299.462659258728USD
2026-09-22: 292.7641816697388USD
2026-09-23: 325.9355464649048USD
2026-09-24: 273.39845840808107USD
2026-09-25: 305.83125281457524USD
2026-09-26: 304.8728414580689USD
2026-09-27: 318.1119818517456USD
2026-09-28: 279.4182553734131USD
2026-09-29: 305.6744537046509USD
2026-09-30: 307.1369547616577USD
2026-10-01: 300.47244972943116USD
2026-10-02: 314.2293388928223USD
2026-10-03: 328.4797757571411USD
2026-10-04: 342.8351072683716USD
2026-10-05: 350.09017441619875USD
2026-10-06: 308.11074132684325USD
2026-10-07: 300.4524514511719USD
2026-10-08: 300.4524514511719USD
2026-10-09: 335.64252160638426USD
2026-10-10: 321.95760523077394USD
2026-10-11: 306.5107039498291USD
2026-10-12: 269.4841018923035USD
2026-10-13: 323.22733829559326USD
2026-10-14: 307.7908038979492USD
2026-10-15: 306.58106566790775USD
2026-10-16: 303.3576654264526USD
2026-10-17: 330.15577857293704USD
2026-10-18: 300.4524514511719USD
2026-10-19: 276.3278734521484USD
2026-10-20: 306.5107039498291USD
2026-10-21: 300.4524514511719USD
2026-10-22: 309.49608615441895USD
2026-10-23: 335.64252160638426USD
2026-10-24: 334.5347710931397USD
2026-10-25: 299.95256454119874USD
2026-10-26: 317.39463555523685USD
2026-10-27: 300.4524514511719USD
2026-10-28: 306.953397885376USD
2026-10-29: 317.4162449031983USD
2026-10-30: 329.7958445875244USD
2026-10-31: 927.8413789545899USD
2026-11-01: 927.8413789545899USD
2026-11-02: 927.8413789545899USD
2026-11-03: 1158.1695699919435USD
2026-11-04: 927.8413789545899USD
2026-11-05: 1158.1695699919435USD
2026-11-06: 927.8413789545899USD
2026-11-07: 927.8413789545899USD
2026-11-08: 915.6314319145508USD
2026-11-09: 927.8413789545899USD
2026-11-10: 927.8413789545899USD
2026-11-11: 927.8413789545899USD
2026-11-12: 927.8413789545899USD
2026-11-13: 931.2405959331055USD
2026-11-14: 927.8413789545899USD
2026-11-15: 927.8413789545899USD
2026-11-16: 1158.1695699919435USD
2026-11-17: 927.8413789545899USD
2026-11-18: 927.8413789545899USD
2026-11-19: 927.8413789545899USD
2026-11-20: 1158.1695699919435USD

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Zermatt es una zona en la que no se permite la circulación de vehículos a motor, y solo se puede acceder a ella en tren.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
Este alojamiento acepta tarjetas de crédito y efectivo.
No se garantiza la disponibilidad de habitaciones sin ruidos.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Se ofrece alojamiento gratuito a los menores de hasta 6 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Se recomienda acceder a este alojamiento en coche.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.

Mascotas: 15.00 CHF por mascota
Cuna (cama para bebé): 90 CHF por noche.
Cena: 55 CHF

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.