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Hotel Ambassador Zermatt

US$ 503

/noite

Média para novembro

Hotel Ambassador Zermatt - Image 1

Hotel Ambassador Zermatt - Quarto

Hotel Ambassador Zermatt - Quarto

Hotel Ambassador Zermatt - Receção

Hotel Ambassador Zermatt - Restaurante

Preços para Hotel Ambassador Zermatt

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US$ 503

/noite

Média para novembro

Preços médios mensais

Em Hotel Ambassador Zermatt, o preço por noite é, em média, US$ 365 no mês mais barato (agosto) e US$ 616 no mês mais caro (fevereiro), com base nos últimos 12 meses.

Preço médio por noite em Hotel Ambassador Zermatt por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 475
fevereiro	US$ 616
março	US$ 503
abril	US$ 438
maio	US$ 418
junho	US$ 424
julho	US$ 379
agosto	US$ 365
setembro	US$ 401
outubro	US$ 375
novembro	US$ 503
dezembro	US$ 517

Mais caro: fevereiro (aprox. US$ 616)

Mais barato: agosto (aprox. US$ 365)

Sobre este alojamento

Não perca as várias opções de lazer e entretenimento ao seu dispor, incluindo uma piscina interior, uma banheira de hidromassagem e Sauna. Wi-fi grátis, serviços de concierge e armazenamento de esquis são algumas das comodidades adicionais ...

Comodidades

Não perca as várias opções de lazer e entretenimento ao seu dispor, incluindo uma piscina interior, uma banheira de hidromassagem e Sauna. Wi-fi grátis, serviços de concierge e armazenamento de esquis são algumas das comodidades adicionais disponíveis este hotel.

Comodidades para negócios

As principais comodidades incluem um business center, Check-in rápido e registo de saída rápido.

Restaurante

Satisfaça o apetite com a deliciosa cozinha suíça (fondue) no Restaurant Tapas & Wine, um restaurante que conta com um bar/lounge e uma magnífica vista para o jardim. Se lhe apetecer desfrutar da privacidade dos seus aposentos, dê uma olhada pela ementa do serviço de quarto (a horas específicas). Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 07:00 e as 10:30.

Quartos

Sinta-se em casa num dos 84 quartos, com um minibar e um televisor de ecrã plano. As camas têm colchões pillowtop e roupa de alta qualidade. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo.

Localização

Ao alojar-se nHotel Ambassador Zermatt em Zermatt, ficará perto de teleféricos, apenas a alguns passos de Zermatt-Matterhorn Ski Paradise e de Tour Monte Rosa. Este hotel está a 0,1 km (0,1 mi) de Telecabine Zermatt-Furi e a 0,1 km (0,1 mi) de Funicular Zermatt–Sunnegga.

O que há nas proximidades

Zermatt-Matterhorn Ski Paradise(0.1 milhas)
Tour Monte Rosa(0.1 milhas)
Centro de Visitantes de Zermatt(0.1 milhas)
Funicular Zermatt–Sunnegga(0.3 milhas)
Museu Matterhorn(0.4 milhas)
Igreja de São Maurício(0.4 milhas)
Cemitério dos Alpinistas(0.5 milhas)
Pistas de Esqui de Furi(0.5 milhas)
Kirchbrücke(0.5 milhas)
Telecabine Zermatt-Furi(0.8 milhas)
Teleférico de Esqui Zermatt - Furi(0.9 milhas)
Parque de Diversões Florestal(1 milhas)
Sunnegga Ski Resort(1.3 milhas)
Teleférico Sunnegga Paradise - Blauherd(1.6 milhas)
Telecabine Riffelberg Express(2.2 milhas)
Sion (SIR)(50.1 milhas)
Aeroporto Internacional de Genebra (GVA)(145.5 milhas)

Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Limpeza a seco

Localização

Spiss-Strasse 10, Zermatt, Suíça

Zermatt-Matterhorn Ski Paradise (0.1 milhas)

Tour Monte Rosa (0.1 milhas)

Centro de Visitantes de Zermatt (0.1 milhas)

Funicular Zermatt–Sunnegga (0.3 milhas)

Museu Matterhorn (0.4 milhas)

Igreja de São Maurício (0.4 milhas)

Mais informações sobre a localização

Opções de quartos

6

1 Bed Room Suite in Suite

Detalhes do quarto

2 Camas Individuais

e

1 Sofá-Cama

Dormidas 3

534 ft²

Área de refeições separada

Aquecimento

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto Duplo, vista para a montanha (Matterhorn)

Detalhes do quarto

2 Camas Individuais

Dormidas 2

269 ft²

Aquecimento

Wi-Fi (gratuito)

Área de trabalho para computador portátil

5

Quarto Duplo ou Twin Standard

Detalhes do quarto

2 Camas Individuais

Dormidas 2

269 ft²

Aquecimento

Wi-Fi (gratuito)

Área de trabalho para computador portátil

4

2 Room Suite in Family room

Detalhes do quarto

4× Camas Individuais

Dormidas 4

646 ft²

Área de refeições separada

Aquecimento

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Hotel Ambassador Zermatt

8.7

Fabuloso

Com base em 1.370 avaliações verificadas

Quem se hospeda aqui?

Negócios

3%

Casal

36%

Família

33%

Grupos

21%

Individual

5%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Viajantes descrevem o Hotel Ambassador Zermatt como uma base bem administrada e confortável, com serviço geralmente simpático, quartos espaçosos e limpos – muitos com vista para o Matterhorn – e instalações de bem-estar apreciadas, como a piscina e a sauna, adequando-se tanto a passeios turísticos como a viagens de esqui.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Viajantes descrevem o Hotel Ambassador Zermatt como uma base bem administrada e confortável, com serviço geralmente simpático, quartos espaçosos e limpos – muitos com vista para o Matterhorn – e instalações de bem-estar apreciadas, como a piscina e a sauna, adequando-se tanto a passeios turísticos como a viagens de esqui.

A localização recebe elogios consistentes pelo fácil acesso a comboios, Gornergrat, lojas e restaurantes, enquanto muitos quartos permanecem silenciosos. O pequeno-almoço é frequentemente apreciado, mas várias avaliações mencionam uma sala de pequeno-almoço sem janelas no subsolo e, por vezes, variedade limitada ou bebidas mornas. Alguns pontos negativos recorrentes: a ausência de ar condicionado, causando quartos quentes no verão, ocasionais falhas na atitude da equipa e opiniões mistas sobre o restaurante no local e a temperatura do jacuzzi. Espere uma estadia bem localizada com conforto sólido e comodidades úteis.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes apreciam a piscina, a sauna e o jacuzzi, além do aluguer de equipamento de esqui conveniente e do serviço de transporte para a estação.

Avaliações dos hóspedes relacionadas

10

Lisa-Marie

26 de fev. de 2024

·

A estadia foi de 4 noites

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

8

Marie-Noëlle

13 de abr. de 2023

·

A estadia foi de 3 noites

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

8

Harald

12 de mar. de 2023

·

A estadia foi de 4 noites

fint hotell med flott spa-avdeling. Rent og pent på badet.

fint hotell med flott spa-avdeling. Rent og pent på badet.

10

Ying Ying

7 de jul. de 2025

·

A estadia foi de 2 noites

Very convenient, free breakfast, and the pool is a plus.

Very convenient, free breakfast, and the pool is a plus.

8

Adam

4 de mai. de 2024

·

A estadia foi de 3 noites

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

10

Paul

5 de set. de 2025

·

A estadia foi de 2 noites

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

10

linda

5 de jan. de 2025

·

A estadia foi de 1 noite

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing

10

John

23 de fev. de 2025

·

A estadia foi de 5 noites

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

10

Gianna

6 de jan. de 2025

·

A estadia foi de 2 noites

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.

10

william

7 de fev. de 2025

·

A estadia foi de 3 noites

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são geralmente muito limpos, com a arrumação elogiada em muitas estadias; algumas falhas isoladas na manutenção ou limpeza foram mencionadas.

Avaliações dos hóspedes relacionadas

8

Marie-Noëlle

13 de abr. de 2023

·

A estadia foi de 3 noites

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

10

Lalo

3 de mar. de 2025

·

A estadia foi de 1 noite

Súper buenas condiciones. Muy bonito y limpio hotel

Súper buenas condiciones. Muy bonito y limpio hotel

8

Dominik

29 de dez. de 2025

·

A estadia foi de 2 noites

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

10

Samir

14 de ago. de 2025

·

A estadia foi de 1 noite

Safe, clean, convenient, friendly staff

Safe, clean, convenient, friendly staff

10

Concetta

22 de jul. de 2024

·

A estadia foi de 4 noites

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

8

Philipp

20 de jul. de 2023

·

A estadia foi de 1 noite

Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...

Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...

10

Kate

22 de jan. de 2025

·

A estadia foi de 6 noites

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!

10

Antonio carlos

4 de fev. de 2026

·

A estadia foi de 4 noites

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

10

Ayami

9 de mai. de 2025

·

A estadia foi de 1 noite

清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。

清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。

10

Jason

25 de abr. de 2024

·

A estadia foi de 3 noites

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são espaçosos e confortáveis, muitos com varandas e vistas deslumbrantes para o Matterhorn; no entanto, não há ar condicionado e alguns hóspedes acharam os quartos desconfortavelmente quentes em tempo quente.

Avaliações dos hóspedes relacionadas

10

Jetan

29 de mar. de 2025

·

A estadia foi de 1 noite

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.

10

Woon Chooi

22 de jun. de 2022

·

A estadia foi de 1 noite

We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.

We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.

10

Harold

30 de mai. de 2025

·

A estadia foi de 1 noite

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.

8

Adam

4 de mai. de 2024

·

A estadia foi de 3 noites

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

10

Claire

7 de mai. de 2023

·

A estadia foi de 7 noites

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

10

Andriy

1 de out. de 2025

·

A estadia foi de 1 noite

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

8

Catherine

16 de ago. de 2025

·

A estadia foi de 1 noite

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.

10

Nachi

7 de set. de 2025

·

A estadia foi de 2 noites

広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。

広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。

10

william

7 de fev. de 2025

·

A estadia foi de 3 noites

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

8

ha

23 de ago. de 2024

·

A estadia foi de 1 noite

お部屋はとても綺麗で清潔感があった。ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。

お部屋はとても綺麗で清潔感があった。ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é amplamente descrito como simpático e prestativo, tratando de transferes, pedidos especiais e pequenos-almoços embalados; um punhado de avaliações relatam grosseria ou falta de empatia durante problemas.

Avaliações dos hóspedes relacionadas

8

sanjay

12 de ago. de 2025

·

A estadia foi de 1 noite

Staff at breakfast was rude

Staff at breakfast was rude

10

Tobin

21 de set. de 2024

·

A estadia foi de 4 noites

Excellent breakfast. Arsen at front desk super helpful!

Excellent breakfast. Arsen at front desk super helpful!

10

Brenda

7 de abr. de 2023

·

A estadia foi de 1 noite

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

2

Shu Fang Stefanie

8 de abr. de 2024

·

A estadia foi de 2 noites

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

10

Ashish

15 de set. de 2024

·

A estadia foi de 1 noite

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

10

John

23 de fev. de 2025

·

A estadia foi de 5 noites

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

10

Billy

5 de jan. de 2025

·

A estadia foi de 2 noites

Very friendly front staff. We was served by Mr. Lucas. Thank you

Very friendly front staff. We was served by Mr. Lucas. Thank you

10

Catherine

31 de ago. de 2023

·

A estadia foi de 2 noites

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

10

Hoi Ni Hele

18 de ago. de 2025

·

A estadia foi de 1 noite

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views

10

Tareq

6 de fev. de 2025

·

A estadia foi de 3 noites

I like hotel but staff not friendly

I like hotel but staff not friendly

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excepcionalmente conveniente para comboios, acesso ao Gornergrat, lojas e restaurantes, mas muitos quartos permanecem silenciosos, apesar da localização central.

Avaliações dos hóspedes relacionadas

10

Lisa-Marie

26 de fev. de 2024

·

A estadia foi de 4 noites

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

10

Venugopal

2 de jun. de 2025

·

A estadia foi de 1 noite

Close to station

Close to station

8

Iris

26 de dez. de 2024

·

A estadia foi de 3 noites

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.

10

William

24 de jul. de 2025

·

A estadia foi de 1 noite

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.

10

Paul

5 de set. de 2025

·

A estadia foi de 2 noites

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

10

Binca

4 de jan. de 2024

·

A estadia foi de 2 noites

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

10

Ivonne

17 de jul. de 2023

·

A estadia foi de 1 noite

Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.

Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.

10

Andriy

1 de out. de 2025

·

A estadia foi de 1 noite

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

10

Elise

10 de abr. de 2024

·

A estadia foi de 3 noites

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

10

william

7 de fev. de 2025

·

A estadia foi de 3 noites

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O pequeno-almoço é frequentemente bom, com variedade sólida, mas várias avaliações criticam a sala de pequeno-almoço sem janelas no subsolo e dizem que as opções ou bebidas podem ser limitadas; as opiniões sobre o restaurante no local são mistas.

Avaliações dos hóspedes relacionadas

8

Ulrich Adelrich

8 de mar. de 2025

·

A estadia foi de 2 noites

Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.

Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.

6

Jeannette

17 de fev. de 2026

·

A estadia foi de 2 noites

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid

10

Anna Christina

30 de jan. de 2026

·

A estadia foi de 1 noite

Very nice place and wonderful restaurant

Very nice place and wonderful restaurant

6

Victoria

11 de jan. de 2024

·

A estadia foi de 7 noites

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

6

Kerstin

4 de jul. de 2022

·

A estadia foi de 3 noites

Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!

Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!

8

Dominik

29 de dez. de 2025

·

A estadia foi de 2 noites

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

4

Yves

20 de mar. de 2023

·

A estadia foi de 1 noite

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

10

Ashish

15 de set. de 2024

·

A estadia foi de 1 noite

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

10

CHRISTOPHER

19 de mar. de 2024

·

A estadia foi de 2 noites

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

10

Claire

7 de mai. de 2023

·

A estadia foi de 7 noites

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Adriana Aparecida

2 de out. de 2026

·

A estadia foi de 1 noite

hotel bem localizado, proximo a estação de trem, limpo

hotel bem localizado, proximo a estação de trem, limpo

10

Luciana

2 de out. de 2026

·

A estadia foi de 1 noite

Atendimento super simpático, a Martha da recepção nos recebeu muito bem, café da manhã maravilhoso, localização perfeita, em frente a estação de trem, sem precisar arrastar mala até o hotel.

Atendimento super simpático, a Martha da recepção nos recebeu muito bem, café da manhã maravilhoso, localização perfeita, em frente a estação de trem, sem precisar arrastar mala até o hotel.

10

Filipa

25 de set. de 2026

·

A estadia foi de 1 noite

Excelente localização junto à estação de comboios. Staff 5 estrelas, quarto muito agradável. Estadia muito confortável.

Excelente localização junto à estação de comboios. Staff 5 estrelas, quarto muito agradável. Estadia muito confortável.

10

Camila

25 de mar. de 2026

·

A estadia foi de 1 noite

O hotel é excelente!

O hotel é excelente!

10

joao vitor

14 de fev. de 2026

·

A estadia foi de 2 noites

Tudo maravilhoso! Hotel espetacular!!

Tudo maravilhoso! Hotel espetacular!!

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Zermatt fica numa zona sem circulação de veículos, sendo o único acesso através de comboio.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito e numerário
O alojamento não pode garantir quartos sem ruído
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 6 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
Apenas é permitido o acesso aos quartos a clientes registados.
Recomenda-se a utilização de automóvel para aceder ao alojamento.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.

Estadia de animais de estimação: 15.00 CHF por animal
Berço: 90 CHF por noite
Jantar caseiro organizado pelo alojamento: 55 CHF

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.