Hotel Ambassador Zermatt
503 US$
/natt
Snitt för november
Priser för Hotel Ambassador Zermatt
Välj datum för att se priser och tillgänglighet.
503 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Hotel Ambassador Zermatt är priset per natt i genomsnitt 365 US$ under den billigaste månaden (augusti) och 616 US$ under den dyraste månaden (februari), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 475 US$ |
| februari | 616 US$ |
| mars | 503 US$ |
| april | 438 US$ |
| maj | 418 US$ |
| juni | 424 US$ |
| juli | 379 US$ |
| augusti | 365 US$ |
| september | 401 US$ |
| oktober | 375 US$ |
| november | 503 US$ |
| december | 517 US$ |
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nov. · 503 US$
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Dyrast: februari (ca 616 US$)
Billigast: augusti (ca 365 US$)
Om detta boende
Du får tillgång till bland annat inomhuspool, bubbelpool och bastu. Detta hotell har även gratis wi-fi, conciergetjänster och skidförvaring.
Bekvämligheter
Du får tillgång till bland annat inomhuspool, bubbelpool och bastu. Detta hotell har även gratis wi-fi, conciergetjänster och skidförvaring.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, expressincheckning och expressutcheckning.
Måltider
Restaurant Tapas & Wine, deras restaurang med loungebar, specialiserar sig på fondue och ståtar med utsikt över trädgården. Du kan även ta det lugnt på rummet med rumsservice (under begränsade tider). Här erbjuds en gratis frukostbuffé dagligen mellan 07.00 och 10.30.
Rum
Känn dig som hemma i ett av de 84 rummen med minibar och platt-tv. Sängen har bäddmadrass och sängtillbehör av högsta kvalitet. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Badrum med badkar eller dusch, gratis toalettartiklar och hårtorkar.
Läge
Hotel Ambassador Zermatt ligger i Zermatt nära skidlifter, ett stenkast från både Zermatt-Matterhorn Ski Paradise och Tour Monte Rosa. Detta hotell ligger 0,1 km från Zermatt-Furi linbana och 0,1 km från Zermatt–Sunnegga bergbana.
Vad finns i närheten
Zermatt-Matterhorn Ski Paradise(0.1 miles)
Tour Monte Rosa(0.1 miles)
Zermatt besökscenter(0.1 miles)
Zermatt–Sunnegga bergbana(0.3 miles)
Matterhorn Museum(0.4 miles)
Pfarrkirche St. Mauritius(0.4 miles)
Bergsklättrarnas kyrkogård(0.5 miles)
Furi skidområde(0.5 miles)
Kirchbrücke(0.5 miles)
Zermatt-Furi linbana(0.8 miles)
Zermatt - Furi skidlift(0.9 miles)
Forest Fun Park(1 miles)
Sunnegga Ski Resort(1.3 miles)
Sunnegga Paradise - Blauherd linbana(1.6 miles)
Riffelberg Express linbana(2.2 miles)
Sion (SIR)(50.1 miles)
Geneva International Airport (GVA)(145.5 miles)
Restaurang
Pool
Rökfria rum
Rumservice
Tur- och utflyktsdisk
Kemtvätt
Läge
Spiss-Strasse 10, Zermatt, Schweiz
Zermatt-Matterhorn Ski Paradise (0.1 miles)
Tour Monte Rosa (0.1 miles)
Zermatt besökscenter (0.1 miles)
Zermatt–Sunnegga bergbana (0.3 miles)
Matterhorn Museum (0.4 miles)
Pfarrkirche St. Mauritius (0.4 miles)
Rumsalternativ
6
1 Bed Room Suite in Suite
Information om rummet
2 Enkelsängar
och 1 Bäddsoffa
Sovplats 3
534 ft²
Separat matplatsUppvärmningWi-Fi (gratis)Separat vardagsrum
5
Dubbelrum - utsikt mot bergen (Matterhorn)
Information om rummet
2 Enkelsängar
Sovplats 2
269 ft²
UppvärmningWi-Fi (gratis)Arbetsyta för bärbar dator
5
Standard dubbelrum eller tvåbäddsrum
Information om rummet
2 Enkelsängar
Sovplats 2
269 ft²
UppvärmningWi-Fi (gratis)Arbetsyta för bärbar dator
4
2 Room Suite in Family room
Information om rummet
4× Enkelsängar
Sovplats 4
646 ft²
Separat matplatsUppvärmningWi-Fi (gratis)Separat vardagsrum
Gästrecensioner för Hotel Ambassador Zermatt
8.7
Fantastiskt
Baserat på 1 370 verifierade recensioner
Vem bor här?
Företag
3%
Par
36%
Familj
33%
Grupper
21%
Ensamresande
5%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Resenärer beskriver Hotel Ambassador Zermatt som en välskött och bekväm bas med generellt vänlig service, rymliga och rena rum – många med utsikt över Matterhorn – och uppskattade wellness-faciliteter som pool och bastu, vilket passar både sightseeing och skidresor.
Läs merVar detta till hjälp?
Vad gäster tycker
Resenärer beskriver Hotel Ambassador Zermatt som en välskött och bekväm bas med generellt vänlig service, rymliga och rena rum – många med utsikt över Matterhorn – och uppskattade wellness-faciliteter som pool och bastu, vilket passar både sightseeing och skidresor.
Läget får genomgående beröm för enkel tillgång till tåg, Gornergrat, butiker och restauranger, samtidigt som många rum är tysta. Frukosten uppskattas ofta, men flera recensioner nämner ett fönsterlöst källarfrukostrum och, ibland, ett begränsat utbud eller ljumma drycker. Några nackdelar återkommer: ingen luftkonditionering som leder till varma rum på sommaren, enstaka brister i personalens attityd och blandade omdömen om hotellets restaurang och badtunns temperatur. Förvänta dig en väl placerad vistelse med god komfort och praktiska bekvämligheter.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Gästerna uppskattar poolen, bastun och badtunnan, samt smidig skiduthyrning och en shuttlebus till stationen.
Relaterade gästrecensioner
10
Lisa-Marie
26 feb. 2024
·
Stannade 4 nätter
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
8
Marie-Noëlle
13 apr. 2023
·
Stannade 3 nätter
Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour
Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour
8
Harald
12 mars 2023
·
Stannade 4 nätter
fint hotell med flott spa-avdeling. Rent og pent på badet.
fint hotell med flott spa-avdeling. Rent og pent på badet.
10
Ying Ying
7 juli 2025
·
Stannade 2 nätter
Very convenient, free breakfast, and the pool is a plus.
Very convenient, free breakfast, and the pool is a plus.
8
Adam
4 maj 2024
·
Stannade 3 nätter
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
10
Paul
5 sep. 2025
·
Stannade 2 nätter
Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.
Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.
10
linda
5 jan. 2025
·
Stannade 1 natt
Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing
Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing
10
John
23 feb. 2025
·
Stannade 5 nätter
The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
10
Gianna
6 jan. 2025
·
Stannade 2 nätter
if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.
if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.
10
william
7 feb. 2025
·
Stannade 3 nätter
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rummen och de gemensamma utrymmena är generellt mycket rena, och städningen får beröm i många recensioner; några få enstaka fall av bristande underhåll eller städning har nämnts.
Relaterade gästrecensioner
8
Marie-Noëlle
13 apr. 2023
·
Stannade 3 nätter
Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour
Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour
10
Lalo
3 mars 2025
·
Stannade 1 natt
Súper buenas condiciones. Muy bonito y limpio hotel
Súper buenas condiciones. Muy bonito y limpio hotel
8
Dominik
29 dec. 2025
·
Stannade 2 nätter
Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.
Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.
10
Samir
14 aug. 2025
·
Stannade 1 natt
Safe, clean, convenient, friendly staff
Safe, clean, convenient, friendly staff
10
Concetta
22 juli 2024
·
Stannade 4 nätter
Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
8
Philipp
20 juli 2023
·
Stannade 1 natt
Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...
Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...
10
Kate
22 jan. 2025
·
Stannade 6 nätter
What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!
What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!
10
Antonio carlos
4 feb. 2026
·
Stannade 4 nätter
Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!
Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!
10
Ayami
9 maj 2025
·
Stannade 1 natt
清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。
清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。
10
Jason
25 apr. 2024
·
Stannade 3 nätter
Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.
Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är rymliga och bekväma, många med balkonger och enastående utsikt över Matterhorn. Däremot finns det ingen luftkonditionering och några gäster tyckte att rummen var obehagligt varma under varma dagar.
Relaterade gästrecensioner
10
Jetan
29 mars 2025
·
Stannade 1 natt
We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.
We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.
10
Woon Chooi
22 juni 2022
·
Stannade 1 natt
We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.
We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.
10
Harold
30 maj 2025
·
Stannade 1 natt
The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.
The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.
8
Adam
4 maj 2024
·
Stannade 3 nätter
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
10
Claire
7 maj 2023
·
Stannade 7 nätter
What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.
What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.
10
Andriy
1 okt. 2025
·
Stannade 1 natt
Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.
Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.
8
Catherine
16 aug. 2025
·
Stannade 1 natt
The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.
The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.
10
Nachi
7 sep. 2025
·
Stannade 2 nätter
広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。
広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。
10
william
7 feb. 2025
·
Stannade 3 nätter
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
8
ha
23 aug. 2024
·
Stannade 1 natt
お部屋はとても綺麗で清潔感があった。 ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。 もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。
お部屋はとても綺麗で清潔感があった。 ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。 もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen beskrivs allmänt som vänlig och hjälpsam, med hantering av transfers, särskilda önskemål och frukostpaket; en handfull recensioner rapporterar otrevlighet eller brist på empati vid problem.
Relaterade gästrecensioner
8
sanjay
12 aug. 2025
·
Stannade 1 natt
Staff at breakfast was rude
Staff at breakfast was rude
10
Tobin
21 sep. 2024
·
Stannade 4 nätter
Excellent breakfast. Arsen at front desk super helpful!
Excellent breakfast. Arsen at front desk super helpful!
10
Brenda
7 apr. 2023
·
Stannade 1 natt
The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.
The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.
2
Shu Fang Stefanie
8 apr. 2024
·
Stannade 2 nätter
Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.
Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.
10
Ashish
15 sep. 2024
·
Stannade 1 natt
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
10
John
23 feb. 2025
·
Stannade 5 nätter
The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
10
Billy
5 jan. 2025
·
Stannade 2 nätter
Very friendly front staff. We was served by Mr. Lucas. Thank you
Very friendly front staff. We was served by Mr. Lucas. Thank you
10
Catherine
31 aug. 2023
·
Stannade 2 nätter
This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.
This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.
10
Hoi Ni Hele
18 aug. 2025
·
Stannade 1 natt
Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views
Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views
10
Tareq
6 feb. 2025
·
Stannade 3 nätter
I like hotel but staff not friendly
I like hotel but staff not friendly
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Exceptionellt praktiskt läge med närhet till tåg, tillgång till Gornergrat, butiker och restauranger, samtidigt som många rum är tysta trots det centrala läget.
Relaterade gästrecensioner
10
Lisa-Marie
26 feb. 2024
·
Stannade 4 nätter
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
10
Venugopal
2 juni 2025
·
Stannade 1 natt
Close to station
Close to station
8
Iris
26 dec. 2024
·
Stannade 3 nätter
Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.
Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.
10
William
24 juli 2025
·
Stannade 1 natt
Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.
Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.
10
Paul
5 sep. 2025
·
Stannade 2 nätter
Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.
Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.
10
Binca
4 jan. 2024
·
Stannade 2 nätter
Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.
Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.
10
Ivonne
17 juli 2023
·
Stannade 1 natt
Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.
Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.
10
Andriy
1 okt. 2025
·
Stannade 1 natt
Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.
Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.
10
Elise
10 apr. 2024
·
Stannade 3 nätter
I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.
I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.
10
william
7 feb. 2025
·
Stannade 3 nätter
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten är ofta bra med ett bra utbud, men flera recensioner kritiserar det fönsterlösa källarfrukostrummet och menar att utbudet eller dryckerna kan vara begränsade; åsikterna om hotellets restaurang är blandade.
Relaterade gästrecensioner
8
Ulrich Adelrich
8 mars 2025
·
Stannade 2 nätter
Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.
Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.
6
Jeannette
17 feb. 2026
·
Stannade 2 nätter
We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid
We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid
10
Anna Christina
30 jan. 2026
·
Stannade 1 natt
Very nice place and wonderful restaurant
Very nice place and wonderful restaurant
6
Victoria
11 jan. 2024
·
Stannade 7 nätter
Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.
Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.
6
Kerstin
4 juli 2022
·
Stannade 3 nätter
Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!
Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!
8
Dominik
29 dec. 2025
·
Stannade 2 nätter
Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.
Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.
4
Yves
20 mars 2023
·
Stannade 1 natt
Breakfast room in the basement should be changed ASAP. This is not 4 stars.
Breakfast room in the basement should be changed ASAP. This is not 4 stars.
10
Ashish
15 sep. 2024
·
Stannade 1 natt
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
10
CHRISTOPHER
19 mars 2024
·
Stannade 2 nätter
Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.
Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.
10
Claire
7 maj 2023
·
Stannade 7 nätter
What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.
What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Adriana Aparecida
2 okt. 2026
·
Stannade 1 natt
hotel bem localizado, proximo a estação de trem, limpo
hotel bem localizado, proximo a estação de trem, limpo
10
Luciana
2 okt. 2026
·
Stannade 1 natt
Atendimento super simpático, a Martha da recepção nos recebeu muito bem, café da manhã maravilhoso, localização perfeita, em frente a estação de trem, sem precisar arrastar mala até o hotel.
Atendimento super simpático, a Martha da recepção nos recebeu muito bem, café da manhã maravilhoso, localização perfeita, em frente a estação de trem, sem precisar arrastar mala até o hotel.
6
Priyadarshan
27 sep. 2026
·
Stannade 1 natt
Staff attitudes not really helpful. The staff was dismissive of our request and looked indifferent.
Staff attitudes not really helpful. The staff was dismissive of our request and looked indifferent.
10
Filipa
25 sep. 2026
·
Stannade 1 natt
Excelente localização junto à estação de comboios. Staff 5 estrelas, quarto muito agradável. Estadia muito confortável.
Excelente localização junto à estação de comboios. Staff 5 estrelas, quarto muito agradável. Estadia muito confortável.
8
SAU WAN
21 sep. 2026
·
Stannade 2 nätter
The room was big with balcony. WiFi was good. The breakfast was good. The staff was good. Bit there was no shuttle bus because of the ramp from the entrance.
The room was big with balcony. WiFi was good. The breakfast was good. The staff was good. Bit there was no shuttle bus because of the ramp from the entrance.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
november 2026
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december 2026
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Priser i USD för 2 gäster uppdateras dagligen.
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- 2026-12-06: 372.5594343103028USD
- 2026-12-07: 350.4710496933289USD
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- 2027-01-04: 418.7237815185242USD
- 2027-01-05: 396.6258183773804USD
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