Hotel Excelsior
269 US$
/nat
Gennemsnit for september
Priser på Hotel Excelsior
Vælg datoer for at se priser og tilgængelighed
269 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Hotel Excelsior ligger prisen pr. nat i gennemsnit på 235 US$ i den billigste måned (november) og 441 US$ i den dyreste måned (februar), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 370 US$ |
| februar | 441 US$ |
| marts | 360 US$ |
| april | 319 US$ |
| maj | 281 US$ |
| juni | 263 US$ |
| juli | 302 US$ |
| august | 307 US$ |
| september | 269 US$ |
| oktober | 266 US$ |
| november | 235 US$ |
| december | 334 US$ |
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sep. · 269 US$
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Dyrest: februar (ca. 441 US$)
Billigst: november (ca. 235 US$)
Om dette overnatningssted
Fra en terrasse og en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang.
Faciliteter
Fra en terrasse og en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til gratis aviser i lobbyen, bagageopbevaring og vaskeri.
Spisning
Som gæst på Hotel Excelsior kan du nyde et måltid på Restaurant La Ferme. Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Gratis morgenmadsbuffet serveres dagligt fra kl. 07.00 til kl. 10.00.
Værelser
Føl dig hjemme i et af de 25 værelser, der indeholder minibar og LCD-tv. Med gratis Wi-Fi kan du altid komme på nettet. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.
Lokation
Overnatter du hos Hotel Excelsior, som ligger i nærheden af skilifterne i Zermatt, er du kun få skridt fra Matterhorn Ski Paradise og 3 min. gang fra Zermatt - Furi. Dette hotel ligger 0,1 km fra Zermatt-Furi Gondolplads og 0,1 km fra Standseilbahn Zermatt–Sunnegga.
I nærheden
Matterhorn Ski Paradise(0.1 mil)
Zermatt - Furi(0.1 mil)
Furi Skisportsområde(0.1 mil)
Furi - Riffelberg(0.1 mil)
St. Mauritius Kirke(0.2 mil)
Matterhorn Museum(0.2 mil)
Kirchbrücke(0.2 mil)
Mountaineers Kirkegården(0.2 mil)
Standseilbahn Zermatt–Sunnegga(0.2 mil)
Zermatt Besøgscenter(0.3 mil)
Tour Monte Rosa(0.3 mil)
Zermatt-Furi Gondolplads(0.6 mil)
Forest Fun Park(0.7 mil)
Sunnegga Skisportssted(1.3 mil)
Sunnegga Paradise - Blauherd Kabelbane(1.5 mil)
Sion (SIR)(50.1 mil)
Pisa (PSA-Galileo Galilei)(306.4 mil)
Restaurant
Ikkerygerværelser
Roomservice
Rengøring
Sikkerhedsboks
Have
Lokation
Hofmattstrasse 38, Zermatt, Schweiz
Matterhorn Ski Paradise (0.1 mil)
Zermatt - Furi (0.1 mil)
Furi Skisportsområde (0.1 mil)
Furi - Riffelberg (0.1 mil)
St. Mauritius Kirke (0.2 mil)
Matterhorn Museum (0.2 mil)
Værelsesmuligheder
4
Dobbeltværelse (North)
Værelsesoplysninger
2 Enkeltsenge
Sover 2
194 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
10
Suite - bjergudsigt
Værelsesoplysninger
1 Dobbeltseng
og 1 Sovesofa
Sover 3
452 ft²
OpvarmningWi-Fi (Gratis)Separat badekar og brusebad
11
Dobbeltværelse - balkon (South)
Værelsesoplysninger
2 Enkeltsenge
Sover 2
301 ft²
AltanOpvarmningWi-Fi (Gratis)Privat badeværelse
7
Junior-suite - balkon
Værelsesoplysninger
2 Enkeltsenge
og 1 Sovesofa
Sover 3
377 ft²
AltanOpvarmningWi-Fi (Gratis)Privat badeværelse
8
Deluxe-dobbeltværelse - 2 enkeltsenge - balkon - bjergudsigt
Værelsesoplysninger
2 Enkeltsenge
Sover 2
312 ft²
AltanAltan eller terrasseOpvarmningWi-Fi (Gratis)Privat badeværelse
5
Enkeltværelse
Værelsesoplysninger
1 Enkeltseng
194 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
6
Economy-dobbeltværelse
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
161 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Hotel Excelsior
8.9
Fantastisk
Baseret på 367 verificerede anmeldelser
Hvem overnatter her?
Par
44%
Familie
25%
Gruppe
22%
Solorejsende
8%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Hotel Excelsior fremhæver rejsende konsekvent den centrale beliggenhed, hvorfra man let kan gå til tingene, samt den uforglemmelige udsigt til Matterhorn fra mange balkoner. Der bemærkes dog også, at nogle værelser er små, at der mangler aircondition, og at der til tider er støj fra byggeri eller baren.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Hotel Excelsior fremhæver rejsende konsekvent den centrale beliggenhed, hvorfra man let kan gå til tingene, samt den uforglemmelige udsigt til Matterhorn fra mange balkoner. Der bemærkes dog også, at nogle værelser er små, at der mangler aircondition, og at der til tider er støj fra byggeri eller baren.
Værelserne varierer fra meget rummelige til kompakte, med mange balkoner og adgang til øverste etage via trapper i nogle tilfælde. Der er enkelte rapporter om svagt Wi-Fi på værelset eller knap så komfortable senge. Servicen er generelt varm og hjælpsom, men gæster har lejlighedsvis oplevet problemer med koordinering af shuttle/taxi, begrænsede åbningstider i receptionen eller mangler i rengøringen. Morgenmaden får regelmæssig ros, mens kaffe-servicen og bar/restauranten får mere blandede anmeldelser. Et solidt, rejselystent base med klare styrker og et par forbehold.
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Faciliteter
Gæster fremhæver en bar og restaurant på stedet, skiopbevaring med støvletørrere og en shuttle service. Nogle nævner ujævn kvalitet i baren, inkonsekvent koordinering af shuttle og at der er trapper til øverste etage.
Relaterede gæsteanmeldelser
10
Robert
1. aug. 2025
·
Overnattede 1 nat
Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
10
Richard John
2. aug. 2023
·
Overnattede 1 nat
Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.
Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.
10
Sherry
19. maj 2025
·
Overnattede 1 nat
We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.
We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.
10
Matthew
16. apr. 2024
·
Overnattede 2 nætter
Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.
Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.
10
Kasey
3. apr. 2024
·
Overnattede 2 nætter
The board and boot storage with boot heaters.
The board and boot storage with boot heaters.
10
Terry
27. dec. 2023
·
Overnattede 1 nat
Very great service and they have a shuttle.
Very great service and they have a shuttle.
8
Katherine
2. jun. 2024
·
Overnattede 2 nætter
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
8
xiaolin
27. feb. 2025
·
Overnattede 1 nat
The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.
The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.
8
JANICE
6. apr. 2023
·
Overnattede 1 nat
Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,
Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,
10
Valerie
23. jul. 2023
·
Overnattede 2 nætter
Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!
Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!
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Rengøring
Anmeldelser beskriver ofte hotellet og værelserne som rene og velholdte. Enkelte problemer inkluderede en defekt installation og en tilsynssvigt i rengøringen.
Relaterede gæsteanmeldelser
8
Motohiko
25. sep. 2024
·
Overnattede 1 nat
ロケーションがとても良く、朝ホテルから出てすぐの所で、朝日を浴びるマッターホルンの写真を撮ることができた。また、部屋もきれいで、シャワーのお湯のでも良く快適に過ごせた。スタッフもまな親切でストレスなく過ごせた。
ロケーションがとても良く、朝ホテルから出てすぐの所で、朝日を浴びるマッターホルンの写真を撮ることができた。また、部屋もきれいで、シャワーのお湯のでも良く快適に過ごせた。スタッフもまな親切でストレスなく過ごせた。
10
wolfgang
9. jan. 2022
·
Overnattede 1 nat
Lage, freundlichkeit der Mitarbeiter, sauber, zimmer - alles wunderbar 👍
Lage, freundlichkeit der Mitarbeiter, sauber, zimmer - alles wunderbar 👍
8
Gary
30. maj 2024
·
Overnattede 1 nat
Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.
Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.
8
Minjia
25. jun. 2025
·
Overnattede 2 nætter
It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.
It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.
8
Katherine
2. jun. 2024
·
Overnattede 2 nætter
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
10
Dong
16. aug. 2024
·
Overnattede 1 nat
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
6
Warren
24. jun. 2023
·
Overnattede 3 nætter
I have mixed feelings about this property. On the plus side the staff were fabulous (except the house keeping staff). The front desk staff were particularly friendly and helpful. On the downside the beds were uncomfortable and the mattresses need updating. The property had a strong smell of tobacco from years gone by and the restaurant was not always open. The biggest issue for me was the housekeeping staff who ignored do not disturb signs. This hotel has balconies which provide excellent views of the Matterhorn. However these balconies are adjoining, I was having a day of not feeling well so I put the do not disturb sign up on my room, opened the balcony door to let air in as the hotel is not air conditioned. I was laying all but naked on my bed resting when the door between the balconies opened up. The cleaner saw I was almost naked (which is not a pretty site) but then proceeded to clean the balcony. Then 2 other cleaning staff come in to clean the balcony. I ask them what they were doing saying I had the do not disturb sign up. They ignored me and said they had to clean. I was not only embarrassed but felt violated. A complaint to the front desk was handled well though. Given the negatives I would not recommend this hotel at this stage. I would like to commend the gentleman who initially checked me in (he mentioned he was from Germany) and the lady who initially addressed my complaint and checked me out. They are fantastic customer service people.
I have mixed feelings about this property. On the plus side the staff were fabulous (except the house keeping staff). The front desk staff were particularly friendly and helpful. On the downside the beds were uncomfortable and the mattresses need updating. The property had a strong smell of tobacco from years gone by and the restaurant was not always open. The biggest issue for me was the housekeeping staff who ignored do not disturb signs. This hotel has balconies which provide excellent views of the Matterhorn. However these balconies are adjoining, I was having a day of not feeling well so I put the do not disturb sign up on my room, opened the balcony door to let air in as the hotel is not air conditioned. I was laying all but naked on my bed resting when the door between the balconies opened up. The cleaner saw I was almost naked (which is not a pretty site) but then proceeded to clean the balcony. Then 2 other cleaning staff come in to clean the balcony. I ask them what they were doing saying I had the do not disturb sign up. They ignored me and said they had to clean. I was not only embarrassed but felt violated. A complaint to the front desk was handled well though. Given the negatives I would not recommend this hotel at this stage. I would like to commend the gentleman who initially checked me in (he mentioned he was from Germany) and the lady who initially addressed my complaint and checked me out. They are fantastic customer service people.
10
John
9. maj 2024
·
Overnattede 1 nat
Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.
Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.
10
Joan
12. maj 2025
·
Overnattede 2 nætter
Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift.
Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift.
10
thea
23. jul. 2025
·
Overnattede 2 nætter
Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I
Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I
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Værelser
Mange værelser har balkoner med en slående udsigt til Matterhorn, og størrelserne spænder fra kompakte til meget rummelige. Nogle gæster rapporterede mangel på aircondition, lejlighedsvis støj eller påvirkning fra byggeri, svagt Wi-Fi på værelset eller knap så komfortable senge; de øverste værelser kræver trapper.
Relaterede gæsteanmeldelser
10
Sherry
19. maj 2025
·
Overnattede 1 nat
We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.
We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.
10
Takumitsu
15. sep. 2025
·
Overnattede 1 nat
I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.
I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.
8
TONY H
11. okt. 2023
·
Overnattede 2 nætter
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
8
Sandra
12. jun. 2025
·
Overnattede 2 nætter
Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.
Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.
10
Tim
20. okt. 2025
·
Overnattede 1 nat
Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.
Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.
10
Dong
16. aug. 2024
·
Overnattede 1 nat
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
8
Jan
1. sep. 2025
·
Overnattede 1 nat
Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.
Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.
10
Phithoun
23. jun. 2023
·
Overnattede 2 nætter
A great hotel with convenient location to most places in the town. The staff was very friendly. Breakfast was included with our stay. The WIFI signal in our room was very weak.
A great hotel with convenient location to most places in the town. The staff was very friendly. Breakfast was included with our stay. The WIFI signal in our room was very weak.
8
Ryan
13. dec. 2024
·
Overnattede 2 nætter
Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.
Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.
10
Dennis
23. feb. 2026
·
Overnattede 3 nætter
Room was spacious and had a balcony view of the Matterhorn.
Room was spacious and had a balcony view of the Matterhorn.
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Service
Servicen roses bredt som venlig, hjælpsom og proaktiv, inklusive hensynsfulde detaljer under afbrydelser og tidlige afrejser. Nogle gæster oplevede misforståelser i forbindelse med shuttle/taxi, begrænset tilgængelighed i receptionen eller tilsynssvigt i rengøringen.
Relaterede gæsteanmeldelser
10
Andrea
13. sep. 2025
·
Overnattede 2 nætter
Incredible place in Zermatt. Amazing staff, great hotel.
Incredible place in Zermatt. Amazing staff, great hotel.
10
Michael
19. apr. 2025
·
Overnattede 3 nætter
This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer.
This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer.
10
Kimberly
18. sep. 2023
·
Overnattede 2 nætter
Customer service went above & beyond to make sure we had everything we needed
Customer service went above & beyond to make sure we had everything we needed
10
Erica
24. sep. 2023
·
Overnattede 1 nat
Very easy check in, allowed us to keep our bags at the hotel free of charge, nice breakfast spread. However, room was only equipped with one towel and one pillow and since we arrived after hours were unable to speak to staff for additional.
Very easy check in, allowed us to keep our bags at the hotel free of charge, nice breakfast spread. However, room was only equipped with one towel and one pillow and since we arrived after hours were unable to speak to staff for additional.
10
Laura
7. maj 2023
·
Overnattede 3 nætter
The staff were all welcoming and friendly making sure all of my needs were met. I had to check out early the night before my last night because we had a train to catch at 537 a.m. The staff prepared me a to-go breakfast package with water included. I was so surprised and impressed. This hotel was great to me!
The staff were all welcoming and friendly making sure all of my needs were met. I had to check out early the night before my last night because we had a train to catch at 537 a.m. The staff prepared me a to-go breakfast package with water included. I was so surprised and impressed. This hotel was great to me!
8
Cascade
29. aug. 2023
·
Overnattede 2 nætter
The hotel location is super as it's within walking distance to pretty much everything given the size of Zermatt. Hotel breakfast is good. However, its staff all seemed new and were not knowledgeable about any local areas. The most disappointing part of it was we were asked to pay city tax again upon checking out, when in fact we were charged on city tax when checking in. this shows their lack of customer service from the hotel staff who are not paying attention to what they do.
The hotel location is super as it's within walking distance to pretty much everything given the size of Zermatt. Hotel breakfast is good. However, its staff all seemed new and were not knowledgeable about any local areas. The most disappointing part of it was we were asked to pay city tax again upon checking out, when in fact we were charged on city tax when checking in. this shows their lack of customer service from the hotel staff who are not paying attention to what they do.
8
xiaolin
27. feb. 2025
·
Overnattede 1 nat
The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.
The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.
10
Clifford
7. feb. 2025
·
Overnattede 8 nætter
The staff was friendly, helpful, and attentive.
The staff was friendly, helpful, and attentive.
10
Adora De
10. jun. 2025
·
Overnattede 1 nat
Staff was so friendly! Carmen was so great and friendly!
Staff was so friendly! Carmen was so great and friendly!
6
??
19. feb. 2025
·
Overnattede 2 nætter
レセプションを1人で回しているので、頼んだことへの対応が遅かった。 それ以外は快適だった。
レセプションを1人で回しているので、頼んだことへの対応が遅かった。 それ以外は快適だった。
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Konsekvent beskrevet som centralt og med gode gåafstande til togstationen, floden og skilifte, med ruter der er venlige for bagage. Nogle bemærker en let stigning og lejlighedsvis byggeri i nærheden.
Relaterede gæsteanmeldelser
10
Theresa
13. jul. 2025
·
Overnattede 2 nætter
A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
10
Chen
11. okt. 2024
·
Overnattede 1 nat
Good location. A few minutes from train station. Can see Matterhorn from window.
Good location. A few minutes from train station. Can see Matterhorn from window.
8
TONY H
11. okt. 2023
·
Overnattede 2 nætter
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
10
Madison
22. apr. 2024
·
Overnattede 3 nætter
The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
10
nongnooch
27. maj 2025
·
Overnattede 1 nat
I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage.
I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage.
10
Tim
28. nov. 2025
·
Overnattede 1 nat
Right in the area you want to be with a great view of the Matterhorn!
Right in the area you want to be with a great view of the Matterhorn!
10
William
8. jan. 2025
·
Overnattede 2 nætter
Great Hotel! Perfect location
Great Hotel! Perfect location
10
Carrie
20. aug. 2024
·
Overnattede 1 nat
Great property, close to the train station.
Great property, close to the train station.
10
Daniel
30. sep. 2024
·
Overnattede 2 nætter
The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor
The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor
8
Nishanth
28. maj 2025
·
Overnattede 1 nat
Overall it’s a okayish experience and the downside is it’s like a 7-8mins walk from Zermatt train station and they didn’t provide the taxi(yes, they do arrange if you have more bags as it’s a car free town) for our return journey at 6am. I think they have their own taxi but it’s kept in garage for some reason. If you have more bags, better to opt for a hotel who provides taxi during early hours like 6am. They provided the taxi at 12.30pm when we checked in though. Also, luggage storage is at your own risk because their actual storage room is full when we went at 12pm and the receptionist said “you can leave in the hall way near reception” and we were worried about it. Coming to the room, the south facing with balcony has the best direct view of Matterhorn and it’s totally worth the extra bucks!
Overall it’s a okayish experience and the downside is it’s like a 7-8mins walk from Zermatt train station and they didn’t provide the taxi(yes, they do arrange if you have more bags as it’s a car free town) for our return journey at 6am. I think they have their own taxi but it’s kept in garage for some reason. If you have more bags, better to opt for a hotel who provides taxi during early hours like 6am. They provided the taxi at 12.30pm when we checked in though. Also, luggage storage is at your own risk because their actual storage room is full when we went at 12pm and the receptionist said “you can leave in the hall way near reception” and we were worried about it. Coming to the room, the south facing with balcony has the best direct view of Matterhorn and it’s totally worth the extra bucks!
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden roses ofte for kvalitet og udvalg. Tilbagemeldingerne på kaffe-servicen og bar/restauranten er mere blandede, med enkelte negative oplevelser.
Relaterede gæsteanmeldelser
10
Catherine
25. jul. 2025
·
Overnattede 1 nat
It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.
It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.
10
Robert
1. aug. 2025
·
Overnattede 1 nat
Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
10
Theresa
13. jul. 2025
·
Overnattede 2 nætter
A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
10
Richard John
2. aug. 2023
·
Overnattede 1 nat
Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.
Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.
10
Karen
5. apr. 2023
·
Overnattede 2 nætter
Great service, lovely breakfast, highly recommend.
Great service, lovely breakfast, highly recommend.
8
JANICE
6. apr. 2023
·
Overnattede 1 nat
Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,
Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,
10
T
10. jul. 2025
·
Overnattede 2 nætter
マッターホルンマウンテンビューでした。ジュニスウィートからスウィートにアップサービスしていただけました嬉しい。朝食はバイキングで美味しいです。 駅からも近くアクセスは良かったです。
マッターホルンマウンテンビューでした。ジュニスウィートからスウィートにアップサービスしていただけました嬉しい。朝食はバイキングで美味しいです。 駅からも近くアクセスは良かったです。
10
Anne
22. jul. 2023
·
Overnattede 2 nætter
Fantastic service and location. Outstanding breakfast.
Fantastic service and location. Outstanding breakfast.
10
Paul
1. jun. 2024
·
Overnattede 3 nætter
The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.
The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.
10
Valerie
23. jul. 2023
·
Overnattede 2 nætter
Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!
Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Mika
20. jun. 2026
·
Overnattede 1 nat
Alles sehr gut, vor allem preiswert. Auch meine Gold Level wurde berücksichtigt, was eher eine Seltenheit geworden ist
Alles sehr gut, vor allem preiswert. Auch meine Gold Level wurde berücksichtigt, was eher eine Seltenheit geworden ist
10
Kerry
10. jun. 2026
·
Overnattede 2 nætter
Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.
Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.
10
Caitlin
8. jun. 2026
·
Overnattede 1 nat
Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.
Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.
10
Chandan
7. jun. 2026
·
Overnattede 1 nat
Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.
Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.
8
Ajit
22. maj 2026
·
Overnattede 1 nat
The staff could be more friendly
The staff could be more friendly
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-20: NO DATA
- 2026-09-21: 258.7796708961487USD
- 2026-09-22: 253.66641811210633USD
- 2026-09-23: 275.61122162826535USD
- 2026-09-24: 258.1478912789917USD
- 2026-09-25: 250.80911570281984USD
- 2026-09-26: 252.1892702105713USD
- 2026-09-27: 256.8913214548492USD
- 2026-09-28: NO DATA
- 2026-09-29: 273.31058457344056USD
- 2026-09-30: 329.1737869569397USD
- 2026-10-01: 365.4705822569275USD
- 2026-10-02: NO DATA
- 2026-10-03: 308.16673806411745USD
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 269.55699103424075USD
- 2026-11-02: 303.29440096450804USD
- 2026-11-03: 303.29440096450804USD
- 2026-11-04: 286.4139068438721USD
- 2026-11-05: 308.6301061790466USD
- 2026-11-06: 301.9302222514343USD
- 2026-11-07: 301.9302222514343USD
- 2026-11-08: 272.8235505609131USD
- 2026-11-09: 310.12065482940676USD
- 2026-11-10: 302.19266672058103USD
- 2026-11-11: 307.13959256332396USD
- 2026-11-12: 307.13959256332396USD
- 2026-11-13: 301.9302222514343USD
- 2026-11-14: 311.8596340939331USD
- 2026-11-15: 301.9302222514343USD
- 2026-11-16: 301.9302222514343USD
- 2026-11-17: 310.50109595748904USD
- 2026-11-18: 287.21875757003784USD
- 2026-11-19: 307.13959256332396USD
- 2026-11-20: 307.13959256332396USD
Receptionen er åben hver dag fra kl. 07.00 til kl. 22.00.Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 22.00. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionen er bemandet i et begrænset tidsrum. Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Zermatt ligger i en bilfri zone og er kun tilgængelig med tog.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Gæster skal kontakte overnatningsstedet på forhånd for at reservere baby-/barnesenge og ekstrasenge
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og sikkerhedsalarm
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Gæster skal kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer).
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Tillægsgebyr for kæledyr: CHF 20 pr. kæledyr pr. nat
- Der opkræves ikke gebyrer for servicedyr
- Gebyr for ekstra seng: 50.0 CHF pr. dag
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
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