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Hotel Excelsior

235 US$

/nat

Gennemsnit for november

Hotel Excelsior - Image 1

Hotel Excelsior - Værelse

Hotel Excelsior - Værelse

Hotel Excelsior - Udsigt fra værelset

Hotel Excelsior - Reception

Priser på Hotel Excelsior

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235 US$

/nat

Gennemsnit for november

Gennemsnitlige månedlige priser

På Hotel Excelsior ligger prisen pr. nat i gennemsnit på 235 US$ i den billigste måned (november) og 441 US$ i den dyreste måned (februar), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Hotel Excelsior pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	370 US$
februar	441 US$
marts	360 US$
april	319 US$
maj	281 US$
juni	263 US$
juli	302 US$
august	307 US$
september	320 US$
oktober	266 US$
november	235 US$
december	334 US$

Dyrest: februar (ca. 441 US$)

Billigst: november (ca. 235 US$)

Om dette overnatningssted

Fra en terrasse og en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang.

Restaurant
Ikkerygerværelser
Roomservice
Rengøring
Sikkerhedsboks
Have

Lokation

Hofmattstrasse 38, Zermatt, Schweiz

Matterhorn Ski Paradise (0.1 mil)

Furi Skisportsområde (0.1 mil)

St. Mauritius Kirke (0.2 mil)

Matterhorn Museum (0.2 mil)

Kirchbrücke (0.2 mil)

Mountaineers Kirkegården (0.2 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Economy-dobbeltværelse

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

161 ft²

Opvarmning

Wi-Fi (Gratis)

Privat badeværelse

4

Dobbeltværelse (North)

Værelsesoplysninger

2 Enkeltsenge

Sover 2

194 ft²

Opvarmning

Wi-Fi (Gratis)

Privat badeværelse

10

Suite - bjergudsigt

Værelsesoplysninger

1 Dobbeltseng

og

1 Sovesofa

Sover 3

452 ft²

Opvarmning

Wi-Fi (Gratis)

Separat badekar og brusebad

11

Dobbeltværelse - balkon (South)

Værelsesoplysninger

2 Enkeltsenge

Sover 2

301 ft²

Altan

Opvarmning

Wi-Fi (Gratis)

Privat badeværelse

7

Junior-suite - balkon

Værelsesoplysninger

2 Enkeltsenge

og

1 Sovesofa

Sover 3

377 ft²

Altan

Opvarmning

Wi-Fi (Gratis)

Privat badeværelse

8

Deluxe-dobbeltværelse - 2 enkeltsenge - balkon - bjergudsigt

Værelsesoplysninger

2 Enkeltsenge

Sover 2

312 ft²

Altan

Altan eller terrasse

Opvarmning

Wi-Fi (Gratis)

Privat badeværelse

5

Enkeltværelse

Værelsesoplysninger

1 Enkeltseng

194 ft²

Opvarmning

Wi-Fi (Gratis)

Privat badeværelse

Gæsteanmeldelser af Hotel Excelsior

8.9

Fantastisk

Baseret på 367 verificerede anmeldelser

Hvem overnatter her?

Par

44%

Familie

25%

Gruppe

22%

Solorejsende

8%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Hotel Excelsior fremhæver rejsende konsekvent den centrale beliggenhed, hvorfra man let kan gå til tingene, samt den uforglemmelige udsigt til Matterhorn fra mange balkoner. Der bemærkes dog også, at nogle værelser er små, at der mangler aircondition, og at der til tider er støj fra byggeri eller baren.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Hotel Excelsior fremhæver rejsende konsekvent den centrale beliggenhed, hvorfra man let kan gå til tingene, samt den uforglemmelige udsigt til Matterhorn fra mange balkoner. Der bemærkes dog også, at nogle værelser er små, at der mangler aircondition, og at der til tider er støj fra byggeri eller baren.

Værelserne varierer fra meget rummelige til kompakte, med mange balkoner og adgang til øverste etage via trapper i nogle tilfælde. Der er enkelte rapporter om svagt Wi-Fi på værelset eller knap så komfortable senge. Servicen er generelt varm og hjælpsom, men gæster har lejlighedsvis oplevet problemer med koordinering af shuttle/taxi, begrænsede åbningstider i receptionen eller mangler i rengøringen. Morgenmaden får regelmæssig ros, mens kaffe-servicen og bar/restauranten får mere blandede anmeldelser. Et solidt, rejselystent base med klare styrker og et par forbehold.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Gæster fremhæver en bar og restaurant på stedet, skiopbevaring med støvletørrere og en shuttle service. Nogle nævner ujævn kvalitet i baren, inkonsekvent koordinering af shuttle og at der er trapper til øverste etage.

Relaterede gæsteanmeldelser

10

Robert

1. aug. 2025

·

Overnattede 1 nat

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good

10

Richard John

2. aug. 2023

·

Overnattede 1 nat

Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.

Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.

10

Sherry

19. maj 2025

·

Overnattede 1 nat

We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.

We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.

10

Matthew

16. apr. 2024

·

Overnattede 2 nætter

Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.

Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.

10

Kasey

3. apr. 2024

·

Overnattede 2 nætter

The board and boot storage with boot heaters.

The board and boot storage with boot heaters.

10

Terry

27. dec. 2023

·

Overnattede 1 nat

Very great service and they have a shuttle.

Very great service and they have a shuttle.

8

Katherine

2. jun. 2024

·

Overnattede 2 nætter

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.

8

xiaolin

27. feb. 2025

·

Overnattede 1 nat

The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.

The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.

8

JANICE

6. apr. 2023

·

Overnattede 1 nat

Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,

Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,

10

Valerie

23. jul. 2023

·

Overnattede 2 nætter

Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!

Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Anmeldelser beskriver ofte hotellet og værelserne som rene og velholdte. Enkelte problemer inkluderede en defekt installation og en tilsynssvigt i rengøringen.

Relaterede gæsteanmeldelser

8

Motohiko

25. sep. 2024

·

Overnattede 1 nat

ロケーションがとても良く、朝ホテルから出てすぐの所で、朝日を浴びるマッターホルンの写真を撮ることができた。また、部屋もきれいで、シャワーのお湯のでも良く快適に過ごせた。スタッフもまな親切でストレスなく過ごせた。

ロケーションがとても良く、朝ホテルから出てすぐの所で、朝日を浴びるマッターホルンの写真を撮ることができた。また、部屋もきれいで、シャワーのお湯のでも良く快適に過ごせた。スタッフもまな親切でストレスなく過ごせた。

10

wolfgang

9. jan. 2022

·

Overnattede 1 nat

Lage, freundlichkeit der Mitarbeiter, sauber, zimmer - alles wunderbar 👍

Lage, freundlichkeit der Mitarbeiter, sauber, zimmer - alles wunderbar 👍

8

Gary

30. maj 2024

·

Overnattede 1 nat

Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.

Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.

8

Minjia

25. jun. 2025

·

Overnattede 2 nætter

It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.

It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.

8

Katherine

2. jun. 2024

·

Overnattede 2 nætter

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.

10

Dong

16. aug. 2024

·

Overnattede 1 nat

The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.

The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.

6

Warren

24. jun. 2023

·

Overnattede 3 nætter

I have mixed feelings about this property. On the plus side the staff were fabulous (except the house keeping staff). The front desk staff were particularly friendly and helpful. On the downside the beds were uncomfortable and the mattresses need updating. The property had a strong smell of tobacco from years gone by and the restaurant was not always open. The biggest issue for me was the housekeeping staff who ignored do not disturb signs. This hotel has balconies which provide excellent views of the Matterhorn. However these balconies are adjoining, I was having a day of not feeling well so I put the do not disturb sign up on my room, opened the balcony door to let air in as the hotel is not air conditioned. I was laying all but naked on my bed resting when the door between the balconies opened up. The cleaner saw I was almost naked (which is not a pretty site) but then proceeded to clean the balcony. Then 2 other cleaning staff come in to clean the balcony. I ask them what they were doing saying I had the do not disturb sign up. They ignored me and said they had to clean. I was not only embarrassed but felt violated. A complaint to the front desk was handled well though. Given the negatives I would not recommend this hotel at this stage. I would like to commend the gentleman who initially checked me in (he mentioned he was from Germany) and the lady who initially addressed my complaint and checked me out. They are fantastic customer service people.

I have mixed feelings about this property. On the plus side the staff were fabulous (except the house keeping staff). The front desk staff were particularly friendly and helpful. On the downside the beds were uncomfortable and the mattresses need updating. The property had a strong smell of tobacco from years gone by and the restaurant was not always open. The biggest issue for me was the housekeeping staff who ignored do not disturb signs. This hotel has balconies which provide excellent views of the Matterhorn. However these balconies are adjoining, I was having a day of not feeling well so I put the do not disturb sign up on my room, opened the balcony door to let air in as the hotel is not air conditioned. I was laying all but naked on my bed resting when the door between the balconies opened up. The cleaner saw I was almost naked (which is not a pretty site) but then proceeded to clean the balcony. Then 2 other cleaning staff come in to clean the balcony. I ask them what they were doing saying I had the do not disturb sign up. They ignored me and said they had to clean. I was not only embarrassed but felt violated. A complaint to the front desk was handled well though. Given the negatives I would not recommend this hotel at this stage. I would like to commend the gentleman who initially checked me in (he mentioned he was from Germany) and the lady who initially addressed my complaint and checked me out. They are fantastic customer service people.

10

John

9. maj 2024

·

Overnattede 1 nat

Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.

Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.

10

Joan

12. maj 2025

·

Overnattede 2 nætter

Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift.

Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift.

10

thea

23. jul. 2025

·

Overnattede 2 nætter

Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I

Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I

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Værelser

Mange værelser har balkoner med en slående udsigt til Matterhorn, og størrelserne spænder fra kompakte til meget rummelige. Nogle gæster rapporterede mangel på aircondition, lejlighedsvis støj eller påvirkning fra byggeri, svagt Wi-Fi på værelset eller knap så komfortable senge; de øverste værelser kræver trapper.

Relaterede gæsteanmeldelser

10

Sherry

19. maj 2025

·

Overnattede 1 nat

We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.

We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.

10

Takumitsu

15. sep. 2025

·

Overnattede 1 nat

I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.

I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.

8

TONY H

11. okt. 2023

·

Overnattede 2 nætter

Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.

Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.

8

Sandra

12. jun. 2025

·

Overnattede 2 nætter

Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.

Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.

10

Tim

20. okt. 2025

·

Overnattede 1 nat

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.

10

Dong

16. aug. 2024

·

Overnattede 1 nat

The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.

The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.

8

Jan

1. sep. 2025

·

Overnattede 1 nat

Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.

Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.

10

Phithoun

23. jun. 2023

·

Overnattede 2 nætter

A great hotel with convenient location to most places in the town. The staff was very friendly. Breakfast was included with our stay. The WIFI signal in our room was very weak.

A great hotel with convenient location to most places in the town. The staff was very friendly. Breakfast was included with our stay. The WIFI signal in our room was very weak.

8

Ryan

13. dec. 2024

·

Overnattede 2 nætter

Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.

Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.

10

Dennis

23. feb. 2026

·

Overnattede 3 nætter

Room was spacious and had a balcony view of the Matterhorn.

Room was spacious and had a balcony view of the Matterhorn.

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Service

Servicen roses bredt som venlig, hjælpsom og proaktiv, inklusive hensynsfulde detaljer under afbrydelser og tidlige afrejser. Nogle gæster oplevede misforståelser i forbindelse med shuttle/taxi, begrænset tilgængelighed i receptionen eller tilsynssvigt i rengøringen.

Relaterede gæsteanmeldelser

10

Andrea

13. sep. 2025

·

Overnattede 2 nætter

Incredible place in Zermatt. Amazing staff, great hotel.

Incredible place in Zermatt. Amazing staff, great hotel.

10

Michael

19. apr. 2025

·

Overnattede 3 nætter

This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer.

This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer.

10

Kimberly

18. sep. 2023

·

Overnattede 2 nætter

Customer service went above & beyond to make sure we had everything we needed

Customer service went above & beyond to make sure we had everything we needed

10

Erica

24. sep. 2023

·

Overnattede 1 nat

Very easy check in, allowed us to keep our bags at the hotel free of charge, nice breakfast spread. However, room was only equipped with one towel and one pillow and since we arrived after hours were unable to speak to staff for additional.

Very easy check in, allowed us to keep our bags at the hotel free of charge, nice breakfast spread. However, room was only equipped with one towel and one pillow and since we arrived after hours were unable to speak to staff for additional.

10

Laura

7. maj 2023

·

Overnattede 3 nætter

The staff were all welcoming and friendly making sure all of my needs were met. I had to check out early the night before my last night because we had a train to catch at 537 a.m. The staff prepared me a to-go breakfast package with water included. I was so surprised and impressed. This hotel was great to me!

The staff were all welcoming and friendly making sure all of my needs were met. I had to check out early the night before my last night because we had a train to catch at 537 a.m. The staff prepared me a to-go breakfast package with water included. I was so surprised and impressed. This hotel was great to me!

8

Cascade

29. aug. 2023

·

Overnattede 2 nætter

The hotel location is super as it's within walking distance to pretty much everything given the size of Zermatt. Hotel breakfast is good. However, its staff all seemed new and were not knowledgeable about any local areas. The most disappointing part of it was we were asked to pay city tax again upon checking out, when in fact we were charged on city tax when checking in. this shows their lack of customer service from the hotel staff who are not paying attention to what they do.

The hotel location is super as it's within walking distance to pretty much everything given the size of Zermatt. Hotel breakfast is good. However, its staff all seemed new and were not knowledgeable about any local areas. The most disappointing part of it was we were asked to pay city tax again upon checking out, when in fact we were charged on city tax when checking in. this shows their lack of customer service from the hotel staff who are not paying attention to what they do.

8

xiaolin

27. feb. 2025

·

Overnattede 1 nat

The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.

The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.

10

Clifford

7. feb. 2025

·

Overnattede 8 nætter

The staff was friendly, helpful, and attentive.

The staff was friendly, helpful, and attentive.

10

Adora De

10. jun. 2025

·

Overnattede 1 nat

Staff was so friendly! Carmen was so great and friendly!

Staff was so friendly! Carmen was so great and friendly!

6

??

19. feb. 2025

·

Overnattede 2 nætter

レセプションを1人で回しているので、頼んだことへの対応が遅かった。それ以外は快適だった。

レセプションを1人で回しているので、頼んだことへの対応が遅かった。それ以外は快適だった。

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Lokation

Konsekvent beskrevet som centralt og med gode gåafstande til togstationen, floden og skilifte, med ruter der er venlige for bagage. Nogle bemærker en let stigning og lejlighedsvis byggeri i nærheden.

Relaterede gæsteanmeldelser

10

Theresa

13. jul. 2025

·

Overnattede 2 nætter

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.

10

Chen

11. okt. 2024

·

Overnattede 1 nat

Good location. A few minutes from train station. Can see Matterhorn from window.

Good location. A few minutes from train station. Can see Matterhorn from window.

8

TONY H

11. okt. 2023

·

Overnattede 2 nætter

Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.

Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.

10

Madison

22. apr. 2024

·

Overnattede 3 nætter

The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!

The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!

10

nongnooch

27. maj 2025

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Overnattede 1 nat

I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage.

I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage.

10

Tim

28. nov. 2025

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Overnattede 1 nat

Right in the area you want to be with a great view of the Matterhorn!

Right in the area you want to be with a great view of the Matterhorn!

10

William

8. jan. 2025

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Overnattede 2 nætter

Great Hotel! Perfect location

Great Hotel! Perfect location

10

Carrie

20. aug. 2024

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Overnattede 1 nat

Great property, close to the train station.

Great property, close to the train station.

10

Daniel

30. sep. 2024

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Overnattede 2 nætter

The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor

The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor

8

Nishanth

28. maj 2025

·

Overnattede 1 nat

Overall it’s a okayish experience and the downside is it’s like a 7-8mins walk from Zermatt train station and they didn’t provide the taxi(yes, they do arrange if you have more bags as it’s a car free town) for our return journey at 6am. I think they have their own taxi but it’s kept in garage for some reason. If you have more bags, better to opt for a hotel who provides taxi during early hours like 6am. They provided the taxi at 12.30pm when we checked in though. Also, luggage storage is at your own risk because their actual storage room is full when we went at 12pm and the receptionist said “you can leave in the hall way near reception” and we were worried about it. Coming to the room, the south facing with balcony has the best direct view of Matterhorn and it’s totally worth the extra bucks!

Overall it’s a okayish experience and the downside is it’s like a 7-8mins walk from Zermatt train station and they didn’t provide the taxi(yes, they do arrange if you have more bags as it’s a car free town) for our return journey at 6am. I think they have their own taxi but it’s kept in garage for some reason. If you have more bags, better to opt for a hotel who provides taxi during early hours like 6am. They provided the taxi at 12.30pm when we checked in though. Also, luggage storage is at your own risk because their actual storage room is full when we went at 12pm and the receptionist said “you can leave in the hall way near reception” and we were worried about it. Coming to the room, the south facing with balcony has the best direct view of Matterhorn and it’s totally worth the extra bucks!

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden roses ofte for kvalitet og udvalg. Tilbagemeldingerne på kaffe-servicen og bar/restauranten er mere blandede, med enkelte negative oplevelser.

Relaterede gæsteanmeldelser

10

Catherine

25. jul. 2025

·

Overnattede 1 nat

It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.

It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.

10

Robert

1. aug. 2025

·

Overnattede 1 nat

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good

10

Theresa

13. jul. 2025

·

Overnattede 2 nætter

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.

10

Richard John

2. aug. 2023

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Overnattede 1 nat

Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.

Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.

10

Karen

5. apr. 2023

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Overnattede 2 nætter

Great service, lovely breakfast, highly recommend.

Great service, lovely breakfast, highly recommend.

8

JANICE

6. apr. 2023

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Overnattede 1 nat

Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,

Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,

10

T

10. jul. 2025

·

Overnattede 2 nætter

マッターホルンマウンテンビューでした。ジュニスウィートからスウィートにアップサービスしていただけました嬉しい。朝食はバイキングで美味しいです。駅からも近くアクセスは良かったです。

マッターホルンマウンテンビューでした。ジュニスウィートからスウィートにアップサービスしていただけました嬉しい。朝食はバイキングで美味しいです。駅からも近くアクセスは良かったです。

10

Anne

22. jul. 2023

·

Overnattede 2 nætter

Fantastic service and location. Outstanding breakfast.

Fantastic service and location. Outstanding breakfast.

10

Paul

1. jun. 2024

·

Overnattede 3 nætter

The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.

The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.

10

Valerie

23. jul. 2023

·

Overnattede 2 nætter

Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!

Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!

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6

colleen

sidste uge

·

Overnattede 1 nat

The property was undergoing massive renovations so lots of dust in the hallways. A drink/food credit was noted in their listing—a draw of this hotel. Upon arrival, the concierge said that there is no kitchen (due to the renovations) so the credit could not be used for food. This was as a major disappointment and felt a bit deceived since it was in their listing. The concierge said the credit can only be used at the bar. They declined my request for a voucher to use at a different restaurant and reminded me that it was a courtesy from the hotel; a highly inappropriate response. The room was clean but wouldn't expect management to keep their word, as the voucher is STILL in their listing for FOOD & DRINKS. Didn't even correct it. Bartender was very nice.

The property was undergoing massive renovations so lots of dust in the hallways. A drink/food credit was noted in their listing—a draw of this hotel. Upon arrival, the concierge said that there is no kitchen (due to the renovations) so the credit could not be used for food. This was as a major disappointment and felt a bit deceived since it was in their listing. The concierge said the credit can only be used at the bar. They declined my request for a voucher to use at a different restaurant and reminded me that it was a courtesy from the hotel; a highly inappropriate response. The room was clean but wouldn't expect management to keep their word, as the voucher is STILL in their listing for FOOD & DRINKS. Didn't even correct it. Bartender was very nice.

10

Ruben

for 4 uger siden

·

Overnattede 2 nætter

The staff was courteous and they accommodate our early arrival by taking care of our luggage until the room was ready.

The staff was courteous and they accommodate our early arrival by taking care of our luggage until the room was ready.

10

CHIHIRO

10. jul. 2026

·

Overnattede 2 nætter

バルコニーからのマッターホルンの眺めが最高でした朝食レストランもおしゃれな雰囲気でしたロケーションも何処に行くのも便利なのに、夜は静かでした

バルコニーからのマッターホルンの眺めが最高でした朝食レストランもおしゃれな雰囲気でしたロケーションも何処に行くのも便利なのに、夜は静かでした

10

Mika

20. jun. 2026

·

Overnattede 1 nat

Alles sehr gut, vor allem preiswert. Auch meine Gold Level wurde berücksichtigt, was eher eine Seltenheit geworden ist

Alles sehr gut, vor allem preiswert. Auch meine Gold Level wurde berücksichtigt, was eher eine Seltenheit geworden ist

10

Kerry

10. jun. 2026

·

Overnattede 2 nætter

Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.

Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.

Overnatningsstedets retninglinjer

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Indtjekning

Udtjekning

Fra 15:00 til 22:00

Før 11:00

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Priser for kommende datoer

november 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
1	2	3	4	5	6	7
8	9	10	11	12	13 $309	14 $292
15 $283	16 $284	17 $287	18 $269	19 $304	20 $294	21
22 $311	23 $285	24 $285	25 $285	26 $308	27 $285	28 $285
29 $309	30 $309

december 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Receptionen er åben hver dag fra kl. 07.00 til kl. 22.00.Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 22.00. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionen er bemandet i et begrænset tidsrum. Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Zermatt ligger i en bilfri zone og er kun tilgængelig med tog.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Gæster skal kontakte overnatningsstedet på forhånd for at reservere baby-/barnesenge og ekstrasenge
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Betaling uden kontanter er tilgængelig
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og sikkerhedsalarm
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet

Gæster skal kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer).
Der er mulighed for kontaktløs betaling for alle transaktioner.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.

Tillægsgebyr for kæledyr: CHF 20 pr. kæledyr pr. nat
Der opkræves ikke gebyrer for servicedyr
Gebyr for ekstra seng: 50.0 CHF pr. dag

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.