Courtyard by Marriott Lansing

Muy mal servicio , no hicieron la limpieza en dos días, el primer día hablé para avisar , el segundo me topé q la señora de servicio y le comenté que si podría limpiar y no limpio.

The hotel is being renovated. The elevators did not work. The key swipe machine not working

Room was not all the way clean. The couch had dust/dirty and handprints that had not been cleaned. There was dirt on the floor. Refrigerator was dirty inside. The door to the room had pieces of wood hanging off, the door into the bedroom of the suite also had wood hanging off. There was a very big gap under the door to the room. They did not give room keys, an employee had to let you into the room anytime you had to leave and come back. This is the second time I have stayed here and had the king suite be less than clean. Will not be back.

Great location

I cancelled my reservation. The key card door lock system was not working and a hotel perso had to unlock the door each and every time you had to get into your room. I didn’t want to have that inconvenience. So I cancelled .