Best Western Amador Inn

100 recomendado y muy limpio

Location to town was very good. Room was clean and simple. Nice to have had a fridge and microwave. Breakfast was ok. Shower curtain rod in the room wasn’t correctly installed on the wall causing water to spray the floor and create pool on floor. But staff did come right away to investigate.

Needed a dog friendly place to stay in Jackson for one night. Pros: dog fee only $25, friendly staff, pool looked inviting (although we didn’t use it), clean and comfy bed, AC worked well, quiet and safe. Con: room had an odor to it…hard to tell if it was smoke or new paint or funk and breakfast had limited selection of healthy options, room in tv was small, only one very small patch of fake turf for dog to go potty…lots of big weeds elsewhere. Overall a nice, affordable place to spend the night. And it shared a parking lot with a delicious Indian & Nepali restaurant!

Very frieny staff

Check-in was a challenge. Attendant was a very pleasant young lady, but clearly unfamiliar with the job. Long wait to help the two customers ahead of me. Many questions about payment options, rewards programs, handicap rooms, service dog options, etc. Another attendant referenced many times for answers, but did not intervene. It took 20-25 minutes to check-in, only to then discover our keys were not programmed. As if not enough, the Wifi password written on the key folder was not correct. The attendant had a wonderful customer service personality; just needed more training. Breakfast options were very good, and the breakfast staff were very attentive. Kudos to them! Disappointed that when we returned to our room on the final night, our used towels had been collected but were not replaced to clean towels. Criticism aside, we will stay at this property the next time we visit this area.