What an experience. Upon checking in, we were given a first floor, two bedroom. The room had not been vacuumed, the furniture was everywhere, and the window locks were broken. I insisted on another room, preferably on a higher floor, even though there are no elevators. That room had locked doors that would not unlock, and was also dirty. The third room we were shown was in an acceptable(ish) condition, aside from the TERRIBLY STAINED mattress in the pullout couch and the toiletrie wrappers on the bathroom floor, however, at that point my exhausted family felt we had no choice but to stay (we had been traveling 12 hours and it was close to midnight). I agree with some of the reviewers on the overall condition of the property being suspect, and I think there are a lot of liberties being taken with the word “clean”. I would not recommend this hotel, sadly.
What an experience. Upon checking in, we were given a first floor, two bedroom. The room had not been vacuumed, the furniture was everywhere, and the window locks were broken. I insisted on another room, preferably on a higher floor, even though there are no elevators. That room had locked doors that would not unlock, and was also dirty. The third room we were shown was in an acceptable(ish) condition, aside from the TERRIBLY STAINED mattress in the pullout couch and the toiletrie wrappers on the bathroom floor, however, at that point my exhausted family felt we had no choice but to stay (we had been traveling 12 hours and it was close to midnight). I agree with some of the reviewers on the overall condition of the property being suspect, and I think there are a lot of liberties being taken with the word “clean”. I would not recommend this hotel, sadly.