Hampton Inn & Suites Concord/Charlotte

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The staff was extremely courteous. The breakfast staff was very accommodating. The air conditioning kept the room. Very cool. However, it was not very clean. There were spots on the curtains and the desk chair was disgusting. Our room was not cleaned at all during our stay.

Better meal selection for dinner

The hotel is old, but was clean. The water pipes made a banging noise when the shower was turned on. The shower handle was broken making it difficult to find the right water temperature; it was either cool or scalding hot. The toilet! We have never encountered such a low toilet anywhere. It was so incredibly low to the floor that we almost fell trying to sit down. Definitely toddler size! We blew a fuse simply using the blow dryer and the next day, the dryer would not work at all. The cabinet door housing the refrigerator was broken and could not close. Lastly, the sofa bed mattress has seen better days and should be replaced; it was not usable and did not even have a sheet, only a mattress cover. With so many other nicer and newer hotels in the immediate area, this was way overpriced and we would not recommend staying there.

Nice and cool air. Room was clean. Overall solid stay.