Hampton Inn & Suites Charlotte/Pineville

The entire hotel smelled really bad.

Looked good and clean. Good breakfast. Helpful staff. No carts to help get items to room, but we arrived late.

Parking felt safe! The breakfast was delicious and. Jenny became my favorite person. She was very sweet and nice. She showed great customer service

Downsides: I could hear everything going on outside my room, well into the night. We also only had one bath towel in our room and had to go find more. When we tried to shower in the morning, the tub wasn’t draining. The fridge in the room was not cold at all, but I was able to figure it out so it didn’t take too long to get it running. Plus sides: The area gels sage and secure (important when traveling with children), and the spaces were generally clean. The breakfast was really good with a lot of variety of hot foods, baked goods, and cold foods with fresh fruits, a variety of juices and hot coffee/tea/hot chocolate available. Overall: I would return, it was a really nice stay other than the specific room-related issues.

The room was clean, the staff was helpful. Breakfast was great!