Rodeway Inn & Suites Winter Haven Chain of Lakes

One of the worst two star motels I’ve stayed at. I do not expect much with a two star hotel, but this was ridiculous. Not only was the room cold and poorly furnished, without any basic amenities, but the Wi-Fi did not work. When I addressed the issue to the Front Desk staff, the young Indian man shrugged his shoulders and said, “oh well.” Typical family run Hotel, which only cares about the dollar and not customer service; because they know you’re most likely not returning.

There is no international breakfast included. There is an IHOP in front of the motel. The sheets are so thin that there are holes from a high heat dryer in them. We booked for 6 people. There were 3 bath towels, 1 hand towel, 1 bath mat and 1 bath cloth.

Everyone was having issues with heating/cooling

We booked through Expedia, but when we arrived the staff said they couldn’t find our reservation, leaving us stuck at the front desk with no urgency or explanation. Extremely unprofessional. The room was dirty, smelled bad, and clearly hadn’t been cleaned properly. The bed was uncomfortable, and there were roaches comings out from the sink. Staff was dismissive and unhelpful, and the amenities didn’t match what was advertised. Not worth the money or the stress. Avoid this hotel.

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