Sleep Inn & Suites

My bien

Yes everything was jus lovely

I'm still waiting to hear back from the manager in regarding No AC in 109 and the bugs found in 103. I was promised a email but still no response and I have photos to show for it

Property was very nice

the rooms had ants, the locks on the doors didn’t work. room key had to be deauthorized 4 times. staff was unfriendly & somewhT incompetent because they didn’t ow how to do the job they were given. the breakfast was unbearable & the manager had her puppy on the premises even though the sign said no pets allowed. there were no ice machines or vending machines & we have been overcharged & the management is refusing to ad it it & give me my money back. we checked out early because of the problems with the hotel & i was still charged fir a night i wasnt there twice. i prepaid fir 3 nights & paid up front & then after i left i was charged again fir the third night so honestly i am owed 2 refunds but the management keeps saying they cant do anything about that because they aren’t authorized to make adjustments so i just have to live with the overcharge i will never stay at a clairpoimt again & i will tell everyone i know to avoid it because it is not a good place to stay. the pool was unusable fir the kids. it was so small all you do was wave in it there was no swimming. so overpriced, not customer friendly, unhelpful staff, unacceptable accommodations. not worth the money or the hassle