First, I ordered a room with double beds on the first floor wheelchair accessible when I arrived didn’t have one We wound up getting a brown floor with a king bed for three people and a toddler They tried to tell me my reservation was for two people when clearly it stated three adults at a toddler They expected me to walk up steps at one and walk all the way across the hotel, because no one bothered to clean the steps at the other end of the hotel The pile of snow was horrible. They gave to downstairs room with the king size bed was supposed to be handicapped. However, there was snow was not removed. My son-in-law tripped, putting a small cut in his hand and bruising his hand. I don’t know how they expected to handicap person with the wheelchair when you couldn’t get past the snow. One of the worst experiences. They were holes in the cover no blanket
First, I ordered a room with double beds on the first floor wheelchair accessible when I arrived didn’t have one We wound up getting a brown floor with a king bed for three people and a toddler They tried to tell me my reservation was for two people when clearly it stated three adults at a toddler They expected me to walk up steps at one and walk all the way across the hotel, because no one bothered to clean the steps at the other end of the hotel The pile of snow was horrible. They gave to downstairs room with the king size bed was supposed to be handicapped. However, there was snow was not removed. My son-in-law tripped, putting a small cut in his hand and bruising his hand. I don’t know how they expected to handicap person with the wheelchair when you couldn’t get past the snow. One of the worst experiences. They were holes in the cover no blanket