Very rude front desk worker upon check in. Should have walked away. The only reason we stayed was because the manager was really nice and fixed the issue. We got into our room and it smelled so bad of smoke. No smoking hotel. We left and got back a little before midnight. The room next door had a birthday party I guess. They screamed, yelled,jumped,banged, opened doors and ran through the hallway til way past 4am. We complained multiple times and nothing was done. Found out we weren't the only ones who did. Next morning took kids to breakfast no breakfast left at 8:03. Kids decided to swim and throw pool was overcrowded by that party. My kids got out due to them not being able to swim. Back in the room house keeper walked in our room while we were changing, never announced or knocked on the door. When confronted she laughed and walked away. We decided to check out and tell the manager what had happened. She apologized but nothing she would do. Says he had multiple complaints on that group. Said she might kick them out due to all the noises. Bad place. Also the halls reeked of pot and the rooms smelled. Don't waist your money nor time.
Very rude front desk worker upon check in. Should have walked away. The only reason we stayed was because the manager was really nice and fixed the issue. We got into our room and it smelled so bad of smoke. No smoking hotel. We left and got back a little before midnight. The room next door had a birthday party I guess. They screamed, yelled,jumped,banged, opened doors and ran through the hallway til way past 4am. We complained multiple times and nothing was done. Found out we weren't the only ones who did. Next morning took kids to breakfast no breakfast left at 8:03. Kids decided to swim and throw pool was overcrowded by that party. My kids got out due to them not being able to swim. Back in the room house keeper walked in our room while we were changing, never announced or knocked on the door. When confronted she laughed and walked away. We decided to check out and tell the manager what had happened. She apologized but nothing she would do. Says he had multiple complaints on that group. Said she might kick them out due to all the noises. Bad place. Also the halls reeked of pot and the rooms smelled. Don't waist your money nor time.