SureStay Plus by Best Western Jonestown Lebanon Valley

Room was clean. The young lady working the front desk. Was very friendly and helpful. When we asked her about some place to some thing to eat

We only checked in for a short night sleep, couldn’t stay for breakfast. The hotel is old but it was functional and safe for our short stay. The people working there were nice.

The staff is fine for the most part. The rooms leave a bit to be desired. Beds are comfy. Improvement needed in cleaning & just making them look "professional" Plenty of novice maintenance & repairs goes on here. The pricing is great, so you somewhat get what you pay for. This was my 3 rd stay here for 6-11 days each, so the short comings aren't a deal breaker for me. It's a convenient location & reasonably priced.

The room was ok but not great. The toilet ran on, there was mold around the shower edge, and the carpet could have used a good cleaning. The hotel was loud... we had a room next to the laundry. But you can also hear showers and toilets in the other rooms.

The room was in no good condition: the microwaves was not working, there was a problem with the plug, the phone was brooken, not facial tissus, the bathroon was not fully painted. All small things but when added they were frustrating after a long day on the road. The good thing was the hot breakfeast.