Hilton Providence

Estuvo muy bien el hotel, muy buena hubicacion, pero estan en demodulation y dressed muy temprano para ser un Domingo taladrando

La cama fue muy cómoda

We were unable to connect to WiFi. The front desk, in two separate calls, referred us to an alleged Help Desk. My experience is that these individuals should be able to walk one through the steps to connect ( we’re talimin an iPhone here.) Instead, the agent claimed that Therese’s a connectivity issue in the hotel. I pushed back and pointed out that this seemed very strange, as the front desk would have been inundated by frustrated guests. The agent insisted. I called the front desk, who confirmed that hotel connectivity was fine. I find this insulting. It was just a way to get rid of me. When one travels, hotel WiFi is very important to the consumer. So is respectful service regarding a valid expectation that has not been met. I will tjilbg many times before using or recommending Hilton again.

Poor quality

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