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Fairfield Inn & Suites Rapid City

122 USD

/natt

Gj.snitt. for oktober

Fairfield Inn & Suites Rapid City - Image 1

Fairfield Inn & Suites Rapid City - Rom

Fairfield Inn & Suites Rapid City - Rom

Fairfield Inn & Suites Rapid City - Resepsjon

Fairfield Inn & Suites Rapid City - Basseng

Priser for Fairfield Inn & Suites Rapid City

Velg datoer for å se priser og tilgjengelighet

122 USD

/natt

Gj.snitt. for oktober

Månedlige gjennomsnittspriser

På Fairfield Inn & Suites Rapid City er prisen per natt i gjennomsnitt 77 USD i den billigste måneden (januar) og 248 USD i den dyreste måneden (juli), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Fairfield Inn & Suites Rapid City etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	77 USD
februar	86 USD
mars	103 USD
april	83 USD
mai	133 USD
juni	216 USD
juli	248 USD
august	197 USD
september	165 USD
oktober	122 USD
november	85 USD
desember	105 USD

Dyreste: juli (ca. 248 USD)

Billigste: januar (ca. 77 USD)

Om denne eiendommen

Ta deg et bad i et av stedets 4 innendørsbassenger eller nyt andre rekreasjonsfasiliteter som inkludert adgang til badeland og en lazy river. Dette hotellet har i tillegg wi-fi (inkludert), et spillrom og peis i lobbyen.

Fasiliteter

Ta deg et bad i et av stedets 4 innendørsbassenger eller nyt andre rekreasjonsfasiliteter som inkludert adgang til badeland og en lazy river. Dette hotellet har i tillegg wi-fi (inkludert), et spillrom og peis i lobbyen.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et døgnåpent forretningssenter, hurtiginnsjekking og renseri-/vaskeritjenester. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.

Servering

Smak på amerikanske retter på Sliders, en av dette hotellets 2 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Du kan også få noe lett å bite i på kafeen. Slapp av om kvelden med noe å drikke i baren/loungen eller bassengbaren. Kontinental frokost er inkludert og serveres daglig.

Rom

Føl deg som hjemme i et av de 144 gjesterommene, som også har kjøleskap og mikrobølgeovn. Sengen har overmadrass og sengetøy av topp kvalitet. Rommene har en 55-tommers LED-TV med kabel-TV. Rommene har privat bad med kombinert dusj/badekar, toalettartikler (inkludert) og hårføner.

Beliggenhet

I Rapid City ligger Fairfield Inn & Suites by Marriott Rapid City kun en 1 minutters kjøretur unna Watiki vannpark og 5 minutter unna Rushmore Mall. Dette hotellet med familievennlig profil ligger 3,9 mi (6,3 km) unna Central States Fairgrounds og 4,5 mi (7,2 km) unna South Dakota School of Mines and Technology.

Hva finnes i nærheten

Watiki vannpark(0.2 miles)
Dakota Fields Sports Complex(1.7 miles)
Rushmore Mall(3.5 miles)
Pirate's Cove Adventure Golf(3.6 miles)
Central States Fairgrounds(3.9 miles)
Memorial Park East(4 miles)
Journey Museum & Learning Center(4.3 miles)
South Dakota School of Mines and Technology(4.5 miles)
Museum of Geology(4.6 miles)
Sioux Pottery(5.1 miles)
Summit Arena at The Monument(5.3 miles)
The Monument Civic Center(5.4 miles)
Aby's(5.6 miles)
Aby's Rapid City(5.6 miles)
Berlin Wall Exhibit(5.6 miles)
Den foretrukne flyplassen for Fairfield Inn & Suites by Marriott Rapid City er Rapid City, South Dakota (RAP-Rapid City regionale flyplass)(9.6 miles)

Beliggenhet

1314 North Elk Vale Road, Rapid City, Sør-Dakota, USA

Watiki vannpark (0.2 miles)

Dakota Fields Sports Complex (1.7 miles)

Rushmore Mall (3.5 miles)

Pirate's Cove Adventure Golf (3.6 miles)

Central States Fairgrounds (3.9 miles)

Memorial Park East (4 miles)

Mer stedsinformasjon

Romalternativer

1

Suite, 1 soverom, tilpasset hørselshemmede (Mobility Accessible with Bathtub)

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

549 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

1

Suite, 1 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

460 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

3

Rom, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

285 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

1

Rom, flere senger

Romdetaljer

1 Ekstra Stor Dobbeltseng

,

1 Stor Dobbeltseng

og

1 Sovesofa

Sover 6

460 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

4

Studio, 1 kingsize-seng med sovesofa

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

395 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

3

Rom, 1 kingsize-seng, tilpasset hørselshemmede (Roll-in Shower)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

282 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

4

Studio, 1 kingsize-seng med sovesofa, tilpasset hørselshemmede (Mobility Accessible with Bathtub)

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

395 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

3

Studio, flere senger

Romdetaljer

2 Store Dobbeltsenger

og

1 Sovesofa

Sover 6

459 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

2

Rom, 2 queensize-senger

Romdetaljer

2 Store Dobbeltsenger

Sover 5

338 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

3

Rom, 1 kingsize-seng, tilpasset hørselshemmede (Bathtub, Roll-in Shower)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

285 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

2

Rom, 2 queensize-senger, tilpasset bevegelseshemmede, badekar

Romdetaljer

2 Store Dobbeltsenger

Sover 5

336 ft²

Klimaanlegg

Ekstrasenger eller sammenleggbare senger (gratis)

Kjøleskap

Gjesteomtaler av Fairfield Inn & Suites Rapid City

8.5

Utrolig

basert på 1 005 verifiserte omtaler

Hvem bor her?

Business

10%

Par

19%

Familie

60%

Grupper

5%

Alene

3%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

Ved Fairfield Inn & Suites Rapid City roser gjestene ofte rene og komfortable rom, samt enkel tilgang til det tilstøtende Watiki vannland og spisesteder i nærheten, mens tilbakemeldingene varierer når det gjelder servicekvalitet, frokost og tilleggskostnader som parkering eller avgifter for vannlandet.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

Ved Fairfield Inn & Suites Rapid City roser gjestene ofte rene og komfortable rom, samt enkel tilgang til det tilstøtende Watiki vannland og spisesteder i nærheten, mens tilbakemeldingene varierer når det gjelder servicekvalitet, frokost og tilleggskostnader som parkering eller avgifter for vannlandet.

Barnefamilier setter pris på vannlandet og arkadespillene, selv om flere nevner trengsel, støy og begrenset med sitteplasser. Frokosten beskrives ofte som bare middels, med rapporter om lunken mat, lange køer og manglende påfyll, mens enkelte gjester var fornøyde. Anmeldelsene nevner også små romløsninger, støyende ventilasjonsanlegg eller tynne vegger, samt sporadiske vedlikeholdsproblemer. Alt i alt kan man forvente et familieorientert opphold med en livlig atmosfære.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Watiki vannland på hotellet er et stort trekkplaster for barnefamilier, sammen med arkadespill og spisesteder i nærheten; flere anmeldelser nevner trengsel og at tilgang kan kreve ekstra avgifter. Flere gjester rapporterer om daglige parkeringsavgifter, og den tilknyttede Perkins-restauranten er praktisk.

Relaterte gjesteomtaler

10

Kathleen

21. apr. 2023

·

Overnattet 2 netter

We liked the water park but would havr like a pool area that we did not have to pay for.

We liked the water park but would havr like a pool area that we did not have to pay for.

10

James

25. mai 2024

·

Overnattet 1 natt

Interesting concept on the combination of the indoor water park and hotel.

Interesting concept on the combination of the indoor water park and hotel.

2

Ksenia

27. sep. 2025

·

Overnattet 2 netter

Got charged 20 dollars for parking, i didn't even have a car! Absurd!!!

Got charged 20 dollars for parking, i didn't even have a car! Absurd!!!

10

John

8. okt. 2025

·

Overnattet 1 natt

Price, ease of check-in were all good. Perkins attached for a quick bite. Perfect stop over spot.

Price, ease of check-in were all good. Perkins attached for a quick bite. Perfect stop over spot.

10

Helena

17. okt. 2025

·

Overnattet 1 natt

Great waterpark included.

Great waterpark included.

10

timothy

26. feb. 2025

·

Overnattet 1 natt

There is an indoor water park that comes with your stay. There is also a Perkins restaurant attached to the building. Very nice place overall

There is an indoor water park that comes with your stay. There is also a Perkins restaurant attached to the building. Very nice place overall

10

Emily

11. mars 2024

·

Overnattet 1 natt

So very convenient for families. The indoor water park, restaurants nearby any shopping.

So very convenient for families. The indoor water park, restaurants nearby any shopping.

8

Brenda

5. sep. 2025

·

Overnattet 2 netter

Didn't realize I was charged daily for parking. It was an open lot.... anyone ... not even hotel guests could park there. I don't feel that is right. Other than that all was good.

Didn't realize I was charged daily for parking. It was an open lot.... anyone ... not even hotel guests could park there. I don't feel that is right. Other than that all was good.

10

Melinda

7. okt. 2025

·

Overnattet 1 natt

What an amazing water park at this facility! I didn’t use it but for families with young and older kids, I would highly recommend staying here.

What an amazing water park at this facility! I didn’t use it but for families with young and older kids, I would highly recommend staying here.

8

Katelynn

21. sep. 2025

·

Overnattet 1 natt

The hotel is clean and comfortable. The staff is helpful. The waterpark is fun but packed with kids being rowdy. Could use a few more lifeguards to enforce pool rules to make it safer. Breakfast was only okay. Hotel charges daily parking charge. Overall good trip.

The hotel is clean and comfortable. The staff is helpful. The waterpark is fun but packed with kids being rowdy. Could use a few more lifeguards to enforce pool rules to make it safer. Breakfast was only okay. Hotel charges daily parking charge. Overall good trip.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Mange gjester rapporterer om svært rene rom og fellesområder, men det er gjentakende klager på skitne rom, glemte gjenstander eller sporadiske problemer med skadedyr, med varierende kvalitet på rengjøringen mellom ulike opphold.

Relaterte gjesteomtaler

10

Tony

31. mai 2025

·

Overnattet 1 natt

The entire place inside and out was spotless. The staff was very friendly, the rooms were very clean and comfortable.

The entire place inside and out was spotless. The staff was very friendly, the rooms were very clean and comfortable.

10

Richard

18. nov. 2025

·

Overnattet 1 natt

Cleanliness

Cleanliness

2

Shannell

18. okt. 2024

·

Overnattet 2 netter

They didn’t clean the room

They didn’t clean the room

10

Richard

19. nov. 2025

·

Overnattet 1 natt

Cleanliness

Cleanliness

2

Keifer

16. nov. 2025

·

Overnattet 1 natt

Stay was ok, our room was bolt locked open, so door was open when we got to our room. Whole reason we came here was so our kids could play at Watiki, our 5 year old it was great, the options for a 2 year old on the other hand are very lacking, and anything that she could, she would of been blue lipped in a few minutes as the water for that stuff was ice cold. As the night went on, we found towels, multiple down the hallway. Tripped over a few. Trash scattered. Cup, half eaten donut. In our room, our fridge doesn’t work, had milk for the 2 year old, that was nice. A sock was on the floor between the beds. Did your room ever actually get cleaned? Shower handle fell off on the I lnside when we went to close the shower door. Lastly the room was 60 degrees when we came in. Maybe just 68/70 would sufficed. Other than that, we enjoyed our time we were about to spend at the very busy Waterpark.

Stay was ok, our room was bolt locked open, so door was open when we got to our room. Whole reason we came here was so our kids could play at Watiki, our 5 year old it was great, the options for a 2 year old on the other hand are very lacking, and anything that she could, she would of been blue lipped in a few minutes as the water for that stuff was ice cold. As the night went on, we found towels, multiple down the hallway. Tripped over a few. Trash scattered. Cup, half eaten donut. In our room, our fridge doesn’t work, had milk for the 2 year old, that was nice. A sock was on the floor between the beds. Did your room ever actually get cleaned? Shower handle fell off on the I lnside when we went to close the shower door. Lastly the room was 60 degrees when we came in. Maybe just 68/70 would sufficed. Other than that, we enjoyed our time we were about to spend at the very busy Waterpark.

10

Rick

8. okt. 2025

·

Overnattet 1 natt

Good location, room and bath very clean and up to date, helpful staff. No complaints.

Good location, room and bath very clean and up to date, helpful staff. No complaints.

10

Su

5. okt. 2025

·

Overnattet 1 natt

It was clean and comfortable.they did have hot coffee at 4:30 am. When i start remote work. The windowsill was wet during the rain, reported to front desk.

It was clean and comfortable.they did have hot coffee at 4:30 am. When i start remote work. The windowsill was wet during the rain, reported to front desk.

4

Sean

8. juli 2024

·

Overnattet 3 netter

Room was very diry when we walked in there was fries in the floor someone else’s hair in the closet door hung thing white crusting stuff and table next to bed. Some of the hotel staff were rude

Room was very diry when we walked in there was fries in the floor someone else’s hair in the closet door hung thing white crusting stuff and table next to bed. Some of the hotel staff were rude

2

Airene

29. sep. 2025

·

Overnattet 1 natt

Well, the first room that this unfriendly staff gave us is dirty, someone lay down on bed it’s marked, dental floss on the floor, peed toilet not flushed , dirty wash cloth. Called them, and she is now becomes friendly and apologetic, here I am saying no worries, just going there and picking up the new key. Did they make it right? No- and yet they are quick on charging me accidental fee on time of checked

Well, the first room that this unfriendly staff gave us is dirty, someone lay down on bed it’s marked, dental floss on the floor, peed toilet not flushed , dirty wash cloth. Called them, and she is now becomes friendly and apologetic, here I am saying no worries, just going there and picking up the new key. Did they make it right? No- and yet they are quick on charging me accidental fee on time of checked

8

Maddison

6. juni 2025

·

Overnattet 1 natt

Overall would stay again. The shower/tub didn’t drain great but the water temp and pressure were great. The shower also could have been cleaner. Everything else seemed clean. An outlet between the beds on the nightstand didn’t work which was inconvenient and there wasn’t a ton of other available ones in the room. The room was small but doable with 2 adults and small child.

Overall would stay again. The shower/tub didn’t drain great but the water temp and pressure were great. The shower also could have been cleaner. Everything else seemed clean. An outlet between the beds on the nightstand didn’t work which was inconvenient and there wasn’t a ton of other available ones in the room. The room was small but doable with 2 adults and small child.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er generelt komfortable, med noen romslige suiter og gode senger, men flere anmeldelser nevner små romløsninger, støy fra ventilasjonsanlegg eller baderomsvifter, tynne vegger og vedlikeholdsproblemer som defekte stikkontakter eller dårlig avløp.

Relaterte gjesteomtaler

6

Gina

7. okt. 2025

·

Overnattet 2 netter

Bathroom fan would not turn off, noisy.

Bathroom fan would not turn off, noisy.

10

Sandy

25. des. 2025

·

Overnattet 1 natt

The room was clean, only bad thing the motor on the heater was really loud. The sound woke me up early in the morning.

The room was clean, only bad thing the motor on the heater was really loud. The sound woke me up early in the morning.

10

Steve

1. mai 2025

·

Overnattet 1 natt

I thought the room was very clean. Staff was ver friendly. The only thing was the TV next door was very loud but I would stay again

I thought the room was very clean. Staff was ver friendly. The only thing was the TV next door was very loud but I would stay again

8

Neil

13. sep. 2025

·

Overnattet 1 natt

Extremely clean and updated. Suite was a nuce place to relax after few days traveling. Bed was super comfy. Would definitely stay again.

Extremely clean and updated. Suite was a nuce place to relax after few days traveling. Bed was super comfy. Would definitely stay again.

6

Harry

14. feb. 2024

·

Overnattet 2 netter

Room was small and expensive.

Room was small and expensive.

10

Philip

27. aug. 2025

·

Overnattet 1 natt

Liked the location, quiet room good mattress.

Liked the location, quiet room good mattress.

2

Pat

16. juni 2025

·

Overnattet 2 netter

We were woke up Friday and Saturday night by loud music and people outside our window being loud and obnoxious when we called down to the front desk they said they would take care of it and it took over 2 hours for them to get anything done they kind of like blew us off was not very happy with my stay with them probably will not return

We were woke up Friday and Saturday night by loud music and people outside our window being loud and obnoxious when we called down to the front desk they said they would take care of it and it took over 2 hours for them to get anything done they kind of like blew us off was not very happy with my stay with them probably will not return

6

Brian

15. sep. 2025

·

Overnattet 1 natt

The lamp and the outlets between the beds did not work. It wasn’t just a light bulb or a GFI or something simple. Inconvenient for this CPAP machine wearing guest.

The lamp and the outlets between the beds did not work. It wasn’t just a light bulb or a GFI or something simple. Inconvenient for this CPAP machine wearing guest.

8

Gary

14. nov. 2025

·

Overnattet 2 netter

Room was fine. Sofa had a very bad seat cushion. Unacceptable for Fairfield hotel. I reported this 3 times but no one came to the room. Charging $4 for parking. I guess we will stay elsewhere next time.

Room was fine. Sofa had a very bad seat cushion. Unacceptable for Fairfield hotel. I reported this 3 times but no one came to the room. Charging $4 for parking. I guess we will stay elsewhere next time.

8

Maddison

6. juni 2025

·

Overnattet 1 natt

Overall would stay again. The shower/tub didn’t drain great but the water temp and pressure were great. The shower also could have been cleaner. Everything else seemed clean. An outlet between the beds on the nightstand didn’t work which was inconvenient and there wasn’t a ton of other available ones in the room. The room was small but doable with 2 adults and small child.

Overall would stay again. The shower/tub didn’t drain great but the water temp and pressure were great. The shower also could have been cleaner. Everything else seemed clean. An outlet between the beds on the nightstand didn’t work which was inconvenient and there wasn’t a ton of other available ones in the room. The room was small but doable with 2 adults and small child.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalets vennlighet og enkel innsjekking blir rost av mange, men flere anmeldelser viser til lite imøtekommende interaksjoner, rom som ikke er klare i tide, faktureringsfeil og trege responstider på vedlikehold eller forespørsler om håndklær.

Relaterte gjesteomtaler

4

Sherry

20. sep. 2025

·

Overnattet 2 netter

Front desk staff was less than welcoming. Never told about comp breakfast hours, asked is we wanted housekeeping, check out staff never asked how the stay was. Room had a wall fan that was loud and never shut off. Outlets in bathroom worked only intermittently. Hair dryer broken and yes, I tried other outlets. Had to walk down to front desk to get another one because the poor guy was by himself.

Front desk staff was less than welcoming. Never told about comp breakfast hours, asked is we wanted housekeeping, check out staff never asked how the stay was. Room had a wall fan that was loud and never shut off. Outlets in bathroom worked only intermittently. Hair dryer broken and yes, I tried other outlets. Had to walk down to front desk to get another one because the poor guy was by himself.

2

Trevor

1. juni 2023

·

Overnattet 3 netter

We paid for 4 passes to the water park. After leaving we got charged again for the passes, after calling the front desk we were told we would have the second charge refunded in 3 days. We received the refund 3 days later then the next day they charged again for the passes. Now have to wait another 3 days to get another refund and hopefully stop getting charged.

We paid for 4 passes to the water park. After leaving we got charged again for the passes, after calling the front desk we were told we would have the second charge refunded in 3 days. We received the refund 3 days later then the next day they charged again for the passes. Now have to wait another 3 days to get another refund and hopefully stop getting charged.

8

Pam

9. okt. 2025

·

Overnattet 1 natt

Beds not horrible but not great either. Breakfast staff not friendly or very accommodating. Front desk on arrival was great. On departure font desk staff unavailable.

Beds not horrible but not great either. Breakfast staff not friendly or very accommodating. Front desk on arrival was great. On departure font desk staff unavailable.

6

Amanda

9. nov. 2025

·

Overnattet 1 natt

Breakfast was okay, nothing great, pretty marginal. When checking in, the front desk clerk was not friendly, and the staff overall were not warm or friendly.

Breakfast was okay, nothing great, pretty marginal. When checking in, the front desk clerk was not friendly, and the staff overall were not warm or friendly.

2

Julius

3. feb. 2025

·

Overnattet 1 natt

I checked in at 11am and they informed me the room would not be ready until later. They are very busy and short staffed. They took down my name and number and would call me when the room was ready. They called me at 6PM TO INFORM ME MY ROOM WAS READY! Outrageous.

I checked in at 11am and they informed me the room would not be ready until later. They are very busy and short staffed. They took down my name and number and would call me when the room was ready. They called me at 6PM TO INFORM ME MY ROOM WAS READY! Outrageous.

8

Garry

3. nov. 2025

·

Overnattet 1 natt

Nice clean rooms, staff were very helpful, courteous and caring.

Nice clean rooms, staff were very helpful, courteous and caring.

6

Sue

2. aug. 2023

·

Overnattet 1 natt

On arrival, it took the desk clerk several minutes to find my reservation and they questioned that I really had one. That was resolved in a satisfactory manner. They offer you "admission" to the sister property's water park, but only to watch others. If you want to use the pool you have to pay an additional admission. On our 5 day trip, this was, by $50 the most expensive room we had. They could have let us use the water park for free. When getting to our room, I discovered only one bath towel, so I called to get another one. The snotty person who answered the call told me they were really busy and it would take a while. I said that was ok we didn't need it immediately. After 3 hours, I went to the desk and asked for the towel since it still had not been delivered.

On arrival, it took the desk clerk several minutes to find my reservation and they questioned that I really had one. That was resolved in a satisfactory manner. They offer you "admission" to the sister property's water park, but only to watch others. If you want to use the pool you have to pay an additional admission. On our 5 day trip, this was, by $50 the most expensive room we had. They could have let us use the water park for free. When getting to our room, I discovered only one bath towel, so I called to get another one. The snotty person who answered the call told me they were really busy and it would take a while. I said that was ok we didn't need it immediately. After 3 hours, I went to the desk and asked for the towel since it still had not been delivered.

10

Alyse

31. mars 2025

·

Overnattet 1 natt

great customer service

great customer service

6

Michaelene

2. aug. 2024

·

Overnattet 1 natt

I booked 3 rooms and upon arrival only one was ready. No worries, they take my number and will call when the other rooms are ready. I’m still waiting for them to call. After more than 2 hours we drive back to check and sure enough the rooms are ready. No explanation for not calling us. The young man checking my rooms for me was soft spoken which is fine except the woman there was so loud and obnoxious I could hear everything she was saying to everyone else - and believe me I didn’t need to know it. She also spent so much time talking that people were waiting in line behind me and she acted like she could care less. Too busy talking to notice I guess. When we got up to our rooms, one of them had a nonfunctional toilet. It took more than 3 hours and multiple phone calls to get it taken care of. This is not okay. The response from one phone call was: well they have 5 hotels to take care of, you’ll just have to wait. That is not what you expect to hear. Nor should it be. Maybe they need to ask for more maintenance people to be hired. If we travel back to that area I am not sure I’d stay there again. Not a pleasant experience at all. But the best part was the airport shuttle. Some of my party had an early flight and needed to be at the airport at 4am. No worries right?? Wrong! They get picked up by the shuttle along with a family of four. When they arrive at the airport they are told it was $22 per person. Yes. I thought shuttles were free? No upfront notice.

I booked 3 rooms and upon arrival only one was ready. No worries, they take my number and will call when the other rooms are ready. I’m still waiting for them to call. After more than 2 hours we drive back to check and sure enough the rooms are ready. No explanation for not calling us. The young man checking my rooms for me was soft spoken which is fine except the woman there was so loud and obnoxious I could hear everything she was saying to everyone else - and believe me I didn’t need to know it. She also spent so much time talking that people were waiting in line behind me and she acted like she could care less. Too busy talking to notice I guess. When we got up to our rooms, one of them had a nonfunctional toilet. It took more than 3 hours and multiple phone calls to get it taken care of. This is not okay. The response from one phone call was: well they have 5 hotels to take care of, you’ll just have to wait. That is not what you expect to hear. Nor should it be. Maybe they need to ask for more maintenance people to be hired. If we travel back to that area I am not sure I’d stay there again. Not a pleasant experience at all. But the best part was the airport shuttle. Some of my party had an early flight and needed to be at the airport at 4am. No worries right?? Wrong! They get picked up by the shuttle along with a family of four. When they arrive at the airport they are told it was $22 per person. Yes. I thought shuttles were free? No upfront notice.

10

Grant

17. mai 2025

·

Overnattet 1 natt

Front desk staff was very welcoming

Front desk staff was very welcoming

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Beliggenhet

Praktisk beliggenhet i forhold til hovedveien, flyplassen og severdighetene i Black Hills, med restauranter i nærheten og noen som er direkte tilknyttet hotellet. Noen få gjester syntes eiendommen var vanskelig å finne eller parkeringen mindre praktisk.

Relaterte gjesteomtaler

10

Lisa

10. sep. 2023

·

Overnattet 1 natt

Very convenient location.

Very convenient location.

10

Ashwin

9. sep. 2025

·

Overnattet 1 natt

Found a couple of rooms in a pinch. The hotel was well located, the rooms were clean, and the breakfast was ample. There was a spa on premises that I didn't get to use. Staff were friendly and there was enough parking.

Found a couple of rooms in a pinch. The hotel was well located, the rooms were clean, and the breakfast was ample. There was a spa on premises that I didn't get to use. Staff were friendly and there was enough parking.

8

Trudy

12. okt. 2023

·

Overnattet 5 netter

The rooms were clean and nicely appointed. Rooms were quiet. Elevator floors always looked like they needed cleaning. It would help if they had some type of marker on the entrance which I believe is I-90 Service Road. It comes up right after you turn the corner and is easy to miss.

The rooms were clean and nicely appointed. Rooms were quiet. Elevator floors always looked like they needed cleaning. It would help if they had some type of marker on the entrance which I believe is I-90 Service Road. It comes up right after you turn the corner and is easy to miss.

10

Emily

13. juli 2025

·

Overnattet 2 netter

Great hotel for a family trip to South Dakota. All the staff were friendly and the kids loved the water park. Close to Mt Rushmore and Custer State park.

Great hotel for a family trip to South Dakota. All the staff were friendly and the kids loved the water park. Close to Mt Rushmore and Custer State park.

10

John

8. okt. 2025

·

Overnattet 1 natt

Price, ease of check-in were all good. Perkins attached for a quick bite. Perfect stop over spot.

Price, ease of check-in were all good. Perkins attached for a quick bite. Perfect stop over spot.

10

Muhammad

21. mai 2025

·

Overnattet 1 natt

It was hard to find address but otherwise everything was good

It was hard to find address but otherwise everything was good

10

Chris

8. aug. 2024

·

Overnattet 2 netter

Very nice hotel on the edge of Rapid City. It served as the perfect place to stay when visiting the Black Hills, Wind Cave, and Mt. Rushmore. Also relatively close to downtown Rapid City, providing an array of dining options. I would definitely stay here again.

Very nice hotel on the edge of Rapid City. It served as the perfect place to stay when visiting the Black Hills, Wind Cave, and Mt. Rushmore. Also relatively close to downtown Rapid City, providing an array of dining options. I would definitely stay here again.

10

Issa

30. apr. 2023

·

Overnattet 1 natt

Close to airport

Close to airport

8

Leslie

20. sep. 2025

·

Overnattet 1 natt

Convenient to airport and freeway. Great bfast

Convenient to airport and freeway. Great bfast

10

Curtis

27. apr. 2023

·

Overnattet 1 natt

Connected to a restaurant. Handy to airport. Easy to locate

Connected to a restaurant. Handy to airport. Easy to locate

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Servering

Tilbakemeldingene på frokosten er varierte til negative: flere rapporterer om lunken mat, begrenset utvalg, lange køer og manglende påfyll av maten, mens andre syntes den var god. Den tilknyttede Perkins og andre alternativer på stedet bidrar til bekvemmeligheten.

Relaterte gjesteomtaler

8

Leo

20. aug. 2024

·

Overnattet 3 netter

Room was spacious. Found a sock underneath the couch. Front desk was accommodating. Newer gym equipment. Breakfast could be better and have more variety. Boiled egg was dried out. Coffee not getting refilled. Water park was pretty packed when we got there.

Room was spacious. Found a sock underneath the couch. Front desk was accommodating. Newer gym equipment. Breakfast could be better and have more variety. Boiled egg was dried out. Coffee not getting refilled. Water park was pretty packed when we got there.

8

Jennifer

22. apr. 2025

·

Overnattet 3 netter

The hotel overall was great. Everything was very clean and the staff were all friendly and helpful. The waterpark was fun for our kids and us. The dining option for the waterpark, and room service, was fairly priced and pretty good. We stayed in one night after a long day and the room service was great. The hotel is right next to The Box venue where our daughter was competing and there was a path that made it very convenient to walk to. The breakfast was lacking in my opinion. The eggs were plain and the sausage was not warm. There were the usual yogurts, some bread, cereal, and a few pastries and fruits. We will likely stay here in the future but maybe skip breakfast.

The hotel overall was great. Everything was very clean and the staff were all friendly and helpful. The waterpark was fun for our kids and us. The dining option for the waterpark, and room service, was fairly priced and pretty good. We stayed in one night after a long day and the room service was great. The hotel is right next to The Box venue where our daughter was competing and there was a path that made it very convenient to walk to. The breakfast was lacking in my opinion. The eggs were plain and the sausage was not warm. There were the usual yogurts, some bread, cereal, and a few pastries and fruits. We will likely stay here in the future but maybe skip breakfast.

6

Joel

24. nov. 2025

·

Overnattet 3 netter

The carpet in the room had visible debris on it at check in. The breakfast hot food was lukewarm at best, the juice machine gave water with a hint of juice. The receptionist at check in seemed inconvenienced that we checked in. Pool area was decent, but the hours were very limited.

The carpet in the room had visible debris on it at check in. The breakfast hot food was lukewarm at best, the juice machine gave water with a hint of juice. The receptionist at check in seemed inconvenienced that we checked in. Pool area was decent, but the hours were very limited.

10

Gordon

10. okt. 2025

·

Overnattet 2 netter

The breakfast was great, good coffee, clean rooms and very friendly staff.

The breakfast was great, good coffee, clean rooms and very friendly staff.

6

Bettinna

20. okt. 2025

·

Overnattet 3 netter

Breakfast leaves a lot to be desired. Limited options, long lines, slow refill of items. Just lacking

Breakfast leaves a lot to be desired. Limited options, long lines, slow refill of items. Just lacking

10

TERESA

31. juli 2024

·

Overnattet 4 netter

Very nice hotel. Courteous staff. Need better breakfast options

Very nice hotel. Courteous staff. Need better breakfast options

10

patricia

8. sep. 2025

·

Overnattet 1 natt

Check in was quick and easy. Restaurants on property very convenient.

Check in was quick and easy. Restaurants on property very convenient.

6

Amber

15. okt. 2025

·

Overnattet 3 netter

Breakfast was the downfall. Food was running out, prior to closing, and had little to be desired.

Breakfast was the downfall. Food was running out, prior to closing, and had little to be desired.

4

Elena

20. sep. 2025

·

Overnattet 1 natt

No parking, had to park ways away from hotel in Perkins lot. Unsafe too, had to walk a long way back to the hotel. Staff was not super friendly and not very helpful. Breakfast was lacking, no waffles. Most food was gone by around 830am and not refilled, where they say they offer breakfast until 930am.

No parking, had to park ways away from hotel in Perkins lot. Unsafe too, had to walk a long way back to the hotel. Staff was not super friendly and not very helpful. Breakfast was lacking, no waffles. Most food was gone by around 830am and not refilled, where they say they offer breakfast until 930am.

8

Katelynn

21. sep. 2025

·

Overnattet 1 natt

The hotel is clean and comfortable. The staff is helpful. The waterpark is fun but packed with kids being rowdy. Could use a few more lifeguards to enforce pool rules to make it safer. Breakfast was only okay. Hotel charges daily parking charge. Overall good trip.

The hotel is clean and comfortable. The staff is helpful. The waterpark is fun but packed with kids being rowdy. Could use a few more lifeguards to enforce pool rules to make it safer. Breakfast was only okay. Hotel charges daily parking charge. Overall good trip.

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10

Scott

22. sep. 2026

·

Overnattet 2 netter

Amazing place. Wonderful

Amazing place. Wonderful

10

Casey

18. sep. 2026

·

Overnattet 1 natt

Great stay, just had an issue with the television but it was taken care of asap!

Great stay, just had an issue with the television but it was taken care of asap!

6

Rob

14. sep. 2026

·

Overnattet 1 natt

Was so so experience at best, room wasn’t overly clean, lacked maintenance. Can’t believe in Rapid City they charge to park a vehicle overnight.

Was so so experience at best, room wasn’t overly clean, lacked maintenance. Can’t believe in Rapid City they charge to park a vehicle overnight.

4

Rod

10. sep. 2026

·

Overnattet 3 netter

If you want to sleep on a mattress that sits on a metal platform that's like sleeping on that metal platform you're in luck. The prison style lighting in the parking lots illuminate your room even with the window coverings closed. The breakfast selection was limited and hot items regularly ran out before the staff replenished them. Tables and floors were left dirty in between guests and we did not receive a call back from the manager, so that prompted a call to corporate. We will not stay here again.

If you want to sleep on a mattress that sits on a metal platform that's like sleeping on that metal platform you're in luck. The prison style lighting in the parking lots illuminate your room even with the window coverings closed. The breakfast selection was limited and hot items regularly ran out before the staff replenished them. Tables and floors were left dirty in between guests and we did not receive a call back from the manager, so that prompted a call to corporate. We will not stay here again.

10

Charles F

4. sep. 2026

·

Overnattet 1 natt

Rooms were clean. Water park was super fun. Breakfast was alright. Staff were polite. I will stay again. Great for families.

Rooms were clean. Water park was super fun. Breakfast was alright. Staff were polite. I will stay again. Great for families.

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