Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
58 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
58 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Best Western Windsor Pointe Hotel & Suites-Frost Bank Center, los precios por noche son de 58 US$ de media en el mes más barato (septiembre) y de 88 US$ en el mes más caro (agosto), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 77 US$ |
| febrero | 77 US$ |
| marzo | 80 US$ |
| abril | 81 US$ |
| mayo | 80 US$ |
| junio | 78 US$ |
| julio | 88 US$ |
| agosto | 88 US$ |
| septiembre | 58 US$ |
| octubre | 67 US$ |
| noviembre | 61 US$ |
| diciembre | 66 US$ |
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F
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sept · 58 US$
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N
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Más caro: agosto (aprox. 88 US$)
Más barato: septiembre (aprox. 58 US$)
Acerca de esta propiedad
No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y gimnasio. Encontrarás además conexión a Internet wifi gratis, una televisión en la zona común y asistencia turística (adquisición de entr...
Servicios
No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y gimnasio. Encontrarás además conexión a Internet wifi gratis, una televisión en la zona común y asistencia turística (adquisición de entradas).
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios y check-in exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Se ofrece un desayuno autoservicio gratuito todos los días de 05:00 a 09:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 54 habitaciones con frigorífico y microondas. La conexión a Internet por cable gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una Smart TV de 42 pulgadas con canales digitales. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio, cafetera y tetera y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Best Western Windsor Pointe Hotel & Suites-Frost Bank Center, disfrutarás de una fantástica ubicación en el centro de San Antonio, a solo diez minutos en coche de Álamo y Estadio Freeman Coliseum. Además, este hotel se encuentra a 12,5 km de Paseo del Río y a 13,1 km de Centro de convenciones Henry B. González.
Qué hay cerca
Base Conjunta de San Antonio(1.7 millas)
Centro médico Brooke Army(2.6 millas)
Parque recreativo Haskin Park(3.4 millas)
Museo de Arte Marion Koogler McNay(3.6 millas)
Parque recreativo Salado Park(4.1 millas)
Toyota Field(4.2 millas)
Parque de diversiones Morgan's Wonderland(4.4 millas)
Parque Brackenridge(4.9 millas)
Museo Witte(5 millas)
Zoológico y Acuario de San Antonio(5.1 millas)
UIW Tennis Center(5.2 millas)
Río San Antonio(5.2 millas)
Jardín botánico de San Antonio(5.3 millas)
Frost Bank Center(5.4 millas)
Mercado Alamo Quarry(5.4 millas)
El aeropuerto más práctico para llegar a Best Western Windsor Pointe Hotel & Suites-Frost Bank Center se encuentra en Aeropuerto Internacional de San Antonio (SAT)(8 millas)
Aparcamiento
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de limpieza
Piscina al aire libre
Ubicación
4639 Rittiman Rd, Park Village, San Antonio, Texas, Estados Unidos
Base Conjunta de San Antonio (1.7 millas)
Centro médico Brooke Army (2.6 millas)
Parque recreativo Haskin Park (3.4 millas)
Museo de Arte Marion Koogler McNay (3.6 millas)
Parque recreativo Salado Park (4.1 millas)
Toyota Field (4.2 millas)
Opciones de habitación
3
Habitación estándar, 1 cama de matrimonio, no fumadores, frigorífico y microondas
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Aire acondicionadoCalefacciónNevera
3
Habitación estándar, 2 camas de matrimonio, fumadores, frigorífico y microondas
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónNevera
2
Habitación estándar, 1 cama de matrimonio grande, accesible para personas con discapacidad, bañera
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
306 ft²
Aire acondicionadoCalefacciónNevera
3
Suite, varias camas, no fumadores, microondas
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 6
Aire acondicionadoCalefacciónNevera
3
Suite, 2 camas de matrimonio, no fumadores, microondas (with Sofabed)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 6
Aire acondicionadoCalefacciónNevera
3
Suite, varias camas, no fumadores, microondas (with Sofabed)
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 6
Aire acondicionadoCalefacciónNevera
2
Suite, 1 cama de matrimonio grande, fumadores, frigorífico y microondas
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacciónSala de estar independiente
1
Suite, 1 cama de matrimonio grande, accesible para personas con discapacidad, no fumadores
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
342 ft²
Aire acondicionadoCalefacciónSala de estar independiente
3
Habitación estándar, 1 cama de matrimonio, fumadores, frigorífico y microondas
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Aire acondicionadoCalefacciónNevera
2
Suite, 1 cama de matrimonio grande, no fumadores, microondas
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacciónSala de estar independiente
3
Habitación estándar, 2 camas de matrimonio, no fumadores, frigorífico y microondas
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónNevera
Reseñas de los huéspedes
7.3
Bueno
Basado en 783 comentarios verificados
¿Quién se queda aquí?
Trabajo
18%
Pareja
33%
Familia
37%
Grupo
5%
Solo/a
5%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las reseñas del Best Western Windsor Pointe Hotel & Suites-Frost Bank Center señalan problemas de mantenimiento recurrentes (especialmente el ascensor), limpieza inconsistente con plagas y olores ocasionales, calidad de desayuno mixta y una ubicación conveniente, atenuada por preocupaciones sobre una zona poco segura.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las reseñas del Best Western Windsor Pointe Hotel & Suites-Frost Bank Center señalan problemas de mantenimiento recurrentes (especialmente el ascensor), limpieza inconsistente con plagas y olores ocasionales, calidad de desayuno mixta y una ubicación conveniente, atenuada por preocupaciones sobre una zona poco segura.
El servicio es irregular, con muchos elogiando al personal amable mientras que otros citan interacciones groseras, políticas inflexibles y cargos o reembolsos en disputa. Las habitaciones suelen ser espaciosas y asequibles, pero los huéspedes informan de Wi‑Fi poco fiable, almohadas pequeñas o camas duras, olor a humo en plantas para no fumadores, decoración oscura y ruido de tráfico o trenes en algunas habitaciones. En general, espere un alojamiento económico con concesiones significativas en mantenimiento y consistencia.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las reseñas citan repetidas averías del ascensor y varias instalaciones rotas o cerradas, incluido el gimnasio, la piscina y las máquinas de hielo; también se señalan pasillos calurosos debido a sistemas de aire acondicionado que no funcionan. Los informes sobre la iluminación del aparcamiento varían.
Reseñas de huéspedes relacionadas
10
WILLIAM
13 mar 2024
·
Se alojó 22 noches
Very friendly staff. Unfortunately the fitness center was vlosed during our entire stay. Free breakfast was very good.
Very friendly staff. Unfortunately the fitness center was vlosed during our entire stay. Free breakfast was very good.
4
Jesus
2 sept 2025
·
Se alojó 3 noches
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
6
Cristian A
9 may 2025
·
Se alojó 1 noche
The hall room to hot the elevator not working
The hall room to hot the elevator not working
6
Loida
16 mar 2024
·
Ice machine, pool, elevator not working. Bathroom door will not close properly,
Ice machine, pool, elevator not working. Bathroom door will not close properly,
8
Ronnie
3 mar 2023
·
Se alojó 7 noches
Had to have room card reprogrammed about every other day. Never saw parking lot lights one once very dark parking lot.
Had to have room card reprogrammed about every other day. Never saw parking lot lights one once very dark parking lot.
6
Eduardo
10 jun 2025
·
Se alojó 1 noche
The elevator was not working and I had luggage to take upstairs. The front desk guy said it has been broken for a while. I was looking for a place to stay for a while but this wasn't going to work.
The elevator was not working and I had luggage to take upstairs. The front desk guy said it has been broken for a while. I was looking for a place to stay for a while but this wasn't going to work.
4
Israel
6 may 2024
·
My room was located at the 3rd floor, the hallway was very hot, the AC was not working the enite time i was there, the ice machine on my floor was never turned on, and the elevator was uncomfortably uneazy it appeared to be over heating i know this because in the maintenance room the hotel had a large fan blowing at the electrical box and with the door wide open, needles to say i will not be staying at this location again
My room was located at the 3rd floor, the hallway was very hot, the AC was not working the enite time i was there, the ice machine on my floor was never turned on, and the elevator was uncomfortably uneazy it appeared to be over heating i know this because in the maintenance room the hotel had a large fan blowing at the electrical box and with the door wide open, needles to say i will not be staying at this location again
2
Barbara
30 sept 2024
·
Se alojó 4 noches
Do NOT stay here! Booked for four nights. When checking in, there was a laundry detergent spill, verbally verified by staff, at the front counter. It remained there until I did an early check out on the second day. This was dangerously unsafe. They did not bother to clean the counter and floor. Fitness equipment broken. Pool was unsafe with a broken piece of pipe that can cut people. Reason for early checkout: Found a large cockroach in the bath and was moved to a new room. Found a used condom rapper and a gummy near the bed in the new room and was moved to yet another room. The rooms were not cleaned properly. Was told that I would get a refund but it was a complete lie. They never answered my calls nor the calls from Expedia. Man said he would fire the maid and give me a refund but that was not true. Disappointment.
Do NOT stay here! Booked for four nights. When checking in, there was a laundry detergent spill, verbally verified by staff, at the front counter. It remained there until I did an early check out on the second day. This was dangerously unsafe. They did not bother to clean the counter and floor. Fitness equipment broken. Pool was unsafe with a broken piece of pipe that can cut people. Reason for early checkout: Found a large cockroach in the bath and was moved to a new room. Found a used condom rapper and a gummy near the bed in the new room and was moved to yet another room. The rooms were not cleaned properly. Was told that I would get a refund but it was a complete lie. They never answered my calls nor the calls from Expedia. Man said he would fire the maid and give me a refund but that was not true. Disappointment.
4
Anna Victoria
16 jun 2025
·
Se alojó 1 noche
The elevator wasn’t working. And they gave me a room in the third floor. I have a baby. So imagine taking the stairs with the baby and my luggage. The hotel need to be remodeled it’s very old and dirty.
The elevator wasn’t working. And they gave me a room in the third floor. I have a baby. So imagine taking the stairs with the baby and my luggage. The hotel need to be remodeled it’s very old and dirty.
8
Andrew
8 oct 2024
·
Se alojó 4 noches
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: varias reseñas mencionan cucarachas u hormigas, moho o manchas y olores a humedad, mientras que otros afirman que sus habitaciones estaban limpias.
Reseñas de huéspedes relacionadas
4
Jesus
2 sept 2025
·
Se alojó 3 noches
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
8
George
5 oct 2024
·
Se alojó 2 noches
The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
4
Misti
18 jun 2024
·
Se alojó 3 noches
Large cockroaches in the bathroom for two nights (out of 3) and tiny bugs on the floor in the bathroom. Ac did not work in the building only in the rooms. Would not stay there again. Also side door was unlocked and i told the person working at the front desk
Large cockroaches in the bathroom for two nights (out of 3) and tiny bugs on the floor in the bathroom. Ac did not work in the building only in the rooms. Would not stay there again. Also side door was unlocked and i told the person working at the front desk
2
Kye
1 nov 2024
·
Se alojó 2 noches
The pictures make this place look wayyy better than it is. Our room had stains and what looked like snot and blood on the walls by the beds. The smell made my children and husband all have an allergic reaction. And to top it off there way hair in the bath tub! I am in the process of trying to get a refund as we had to leave immediately . Oh and the door jamb has definitely been messed with for someone to try to break in. This place need an over haul. Or to reduce its prices to $50 per night. Makes me question the whole best western brand.
The pictures make this place look wayyy better than it is. Our room had stains and what looked like snot and blood on the walls by the beds. The smell made my children and husband all have an allergic reaction. And to top it off there way hair in the bath tub! I am in the process of trying to get a refund as we had to leave immediately . Oh and the door jamb has definitely been messed with for someone to try to break in. This place need an over haul. Or to reduce its prices to $50 per night. Makes me question the whole best western brand.
4
Mercedez
29 sept 2025
·
Se alojó 2 noches
There were ants in our room,
There were ants in our room,
4
Rudy
12 ene 2025
·
Se alojó 1 noche
Room smelled muggy, had dirty rag in sink, carpet was not vacuumed, front desk staff seemed bothered checking me in and answering questions
Room smelled muggy, had dirty rag in sink, carpet was not vacuumed, front desk staff seemed bothered checking me in and answering questions
2
Audra
31 mar 2024
·
Se alojó 2 noches
Cockroaches and mold. Don’t stay here!
Cockroaches and mold. Don’t stay here!
6
Brentney
26 mar 2023
·
Se alojó 2 noches
When we first got to the room it wasn't very clean. It looked like they forgot to vacuum the floor the beds had hair all on them. Then the following day i asked them to clean the room again and change the sheets and asked for new towels the only thing they did was straighten the room,and give us more towels still didnt vacuum or give us new sheets.
When we first got to the room it wasn't very clean. It looked like they forgot to vacuum the floor the beds had hair all on them. Then the following day i asked them to clean the room again and change the sheets and asked for new towels the only thing they did was straighten the room,and give us more towels still didnt vacuum or give us new sheets.
4
Tryann
13 feb 2025
·
Se alojó 2 noches
My original room had pet feces under the desk.
My original room had pet feces under the desk.
6
Winyfer
13 abr 2025
·
Se alojó 2 noches
hotel is located in a not so safe area. first night there was a huge roach chilling in the tub which gave me a heart attack when i was about to shower lol, room was okay just a bit dusty. staff at the front was the best part of the hotel ( the gentleman with dreads service was outstanding!) , breakfast was probably 4/10. it was a quiet for the most part too.
hotel is located in a not so safe area. first night there was a huge roach chilling in the tub which gave me a heart attack when i was about to shower lol, room was okay just a bit dusty. staff at the front was the best part of the hotel ( the gentleman with dreads service was outstanding!) , breakfast was probably 4/10. it was a quiet for the most part too.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas y económicas, pero se sienten anticuadas, con almohadas pequeñas o camas duras, olor a humo ocasional en plantas para no fumadores, Wi-Fi poco fiable en algunas zonas, decoración oscura y ruido del tráfico o los trenes.
Reseñas de huéspedes relacionadas
8
Otis
20 ago 2024
·
Se alojó 3 noches
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
4
Bob
4 may 2024
·
Se alojó 1 noche
It is like they cut every pillow in half. Like pillow nuggets. King size bed with tiny little pillow cubes. And breakfast was pitiful
It is like they cut every pillow in half. Like pillow nuggets. King size bed with tiny little pillow cubes. And breakfast was pitiful
8
Pamela
26 sept 2024
·
Se alojó 1 noche
Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
6
Denisse
1 jul 2025
·
Se alojó 1 noche
Front desk was great. Room was ok… spacious but found crumbs on sofa bed.
Front desk was great. Room was ok… spacious but found crumbs on sofa bed.
6
James
5 feb 2024
·
Se alojó 1 noche
Loud highway and fast loud cars. Train noise.
Loud highway and fast loud cars. Train noise.
6
ARDEN
7 may 2024
·
Se alojó 3 noches
I like the price and the distance from airport. Didnt like the fact that the bathroom lock/door knob had been disassembled and was hanging loose and i had reported it to front desk on Friday!! and was in the same condition when i checked out on Monday.. not to mention housekeeping had been in that bathroom everyday i stayed, so the Hotel knew about it and did nothing about it. The elevator sounds possessed.. Some people arent going to want to stay there becuase of that...it sounds broken.. Other then those two things its a really nice place. its old, but clean.
I like the price and the distance from airport. Didnt like the fact that the bathroom lock/door knob had been disassembled and was hanging loose and i had reported it to front desk on Friday!! and was in the same condition when i checked out on Monday.. not to mention housekeeping had been in that bathroom everyday i stayed, so the Hotel knew about it and did nothing about it. The elevator sounds possessed.. Some people arent going to want to stay there becuase of that...it sounds broken.. Other then those two things its a really nice place. its old, but clean.
8
Priscella
22 feb 2025
·
Se alojó 3 noches
It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
2
Sibin
31 dic 2024
·
Se alojó 2 noches
We stayed dec 26 2024. Horrible property. There was no wifi. No ventilation in the bathroom. Stingy toilet. I will not stay ever again in this property.
We stayed dec 26 2024. Horrible property. There was no wifi. No ventilation in the bathroom. Stingy toilet. I will not stay ever again in this property.
2
Anna
7 abr 2025
·
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
6
Jesse
18 sept 2024
·
Se alojó 5 noches
Air conditioner didn't work well until after midnight. Set at 68 and it was hot until way after midnight. Very noisy unit
Air conditioner didn't work well until after midnight. Set at 68 and it was hot until way after midnight. Very noisy unit
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es irregular: muchos elogian al personal amable, pero otros informan de grosería, cargos por registro de entrada temprano o políticas inflexibles, retrasos y cargos en disputa o reembolsos prometidos.
Reseñas de huéspedes relacionadas
2
Kristy
6 jul 2025
·
Se alojó 2 noches
My room was not cleaned properly. I was only given one towel and when I asked for more, he told me to look outside and see if I saw the cleaning lady so she could give me more towels. When i asked for complementary toothbrush and toothpaste, he told me there was no more that I could walk next-door and buy some. Horrible
My room was not cleaned properly. I was only given one towel and when I asked for more, he told me to look outside and see if I saw the cleaning lady so she could give me more towels. When i asked for complementary toothbrush and toothpaste, he told me there was no more that I could walk next-door and buy some. Horrible
10
Danielle
5 may 2025
·
Se alojó 3 noches
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
2
Renae
11 abr 2025
·
Se alojó 2 noches
We were there 2 hours ahead of check in time at 3 and they stated no clean rooms but if we paid an extra $30 they would check us in. We stated no. We sat for an hour, watched cleaning ladies leave and we asked again and they again stated no rooms clean and the extra $30. We stated no again. It is now 2:45. We asked again, still no rooms clean and $30. A few words were said like if we gave you $30 magically a room would be clean. No answer. We asked to talked to someone in charge. We talked to owner over the phone and again no rooms clean and $30. He wouldn’t even listen. At 2:50 still no room clean. We said we were going to leave a bad review and he asked us to leave. We absolutely did. The owner had his worker in tears. I very highly recommend you never stay here!!!! Besides the customer bathroom was very very filthy, and with no paper supplies.
We were there 2 hours ahead of check in time at 3 and they stated no clean rooms but if we paid an extra $30 they would check us in. We stated no. We sat for an hour, watched cleaning ladies leave and we asked again and they again stated no rooms clean and the extra $30. We stated no again. It is now 2:45. We asked again, still no rooms clean and $30. A few words were said like if we gave you $30 magically a room would be clean. No answer. We asked to talked to someone in charge. We talked to owner over the phone and again no rooms clean and $30. He wouldn’t even listen. At 2:50 still no room clean. We said we were going to leave a bad review and he asked us to leave. We absolutely did. The owner had his worker in tears. I very highly recommend you never stay here!!!! Besides the customer bathroom was very very filthy, and with no paper supplies.
2
Irma
7 sept 2024
·
Se alojó 3 noches
We Booked 2 rooms for 5 nights , flight was delayed until the next day, so we were told we would get refund for the first night , we didn't. We found a big roach in the bathroom, we got moved to a different room where we found a dirty condom, moved us a 3rd tine it was mid night too tired to pack up and check out, but we did check out the morning (a night early) we were told again that we would get a refund for the night we didnt check in and for the night we found the roaches and for the early check out night! We got back home from our trip contacted expedia and they told us the manager at the hotel denied all of refunds and said that we stayed theyre all 5 nights! We just let it go, even thought we could confirm we werent even in texas the first night and the last night we stayed at a different hotel
We Booked 2 rooms for 5 nights , flight was delayed until the next day, so we were told we would get refund for the first night , we didn't. We found a big roach in the bathroom, we got moved to a different room where we found a dirty condom, moved us a 3rd tine it was mid night too tired to pack up and check out, but we did check out the morning (a night early) we were told again that we would get a refund for the night we didnt check in and for the night we found the roaches and for the early check out night! We got back home from our trip contacted expedia and they told us the manager at the hotel denied all of refunds and said that we stayed theyre all 5 nights! We just let it go, even thought we could confirm we werent even in texas the first night and the last night we stayed at a different hotel
4
Deepna
11 dic 2025
·
Se alojó 3 noches
Owner is not customer friendly at all.
Owner is not customer friendly at all.
8
Ary
30 ago 2025
·
Se alojó 3 noches
Great place to stay at a reasonable price. Very helpful and friendly staff.
Great place to stay at a reasonable price. Very helpful and friendly staff.
8
Danica
2 may 2025
·
Se alojó 1 noche
The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows weren’t as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!
The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows weren’t as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!
2
Gearabel
11 abr 2025
·
Se alojó 1 noche
I mixed up the dates of when i was going to stay there. I reached out within 24hours to see if i can arrange the dates. They said no and kept my money anyways. What a horrible way to do business. People are human and mistakes can be made. Instead of being money hungry, how about you show some grace.
I mixed up the dates of when i was going to stay there. I reached out within 24hours to see if i can arrange the dates. They said no and kept my money anyways. What a horrible way to do business. People are human and mistakes can be made. Instead of being money hungry, how about you show some grace.
4
Andrea
3 jun 2023
·
Se alojó 3 noches
The hotel looked like a motel 6 for $112 a night! I’ve stayed at better Best Western’s, this was by far the worst I’ve stayed at. Bathroom door had no knob and wouldn’t close. Paint was coming off the walls, curtains were yellow, it was just plain out disgusting. One morning my parents and my siblings came to change clothes at my room as they been on the road all night. They couldn’t check in into their hotel until 4pm so I told them they could come change clothes in my room then we could all leave to do our activities. Come to find out that they charged me an extra $90 !! For my family coming into my room to change, they didn’t stay! Yes, they had their bags with them just to take out their clothes instead of trying to in the car. $90 is insane! All the kids were under 16 and one was 4 years old! They didn’t even make me aware of charging me an extra $90! They could have ask me and I would’ve explained. When I called the hotel about the charge the front desk person just said that there was a comment on my reservation that more people stayed, when they didn’t. He had an attitude and said “well you see people coming in with luggage and what do you assume!?!?” Yes, I understand but that wasn’t the case here, my family just came to change into new clothes !!! I asked to speak to the manager and he told me the manager would contact me. It’s been 3 days and I haven’t heard anything back!
The hotel looked like a motel 6 for $112 a night! I’ve stayed at better Best Western’s, this was by far the worst I’ve stayed at. Bathroom door had no knob and wouldn’t close. Paint was coming off the walls, curtains were yellow, it was just plain out disgusting. One morning my parents and my siblings came to change clothes at my room as they been on the road all night. They couldn’t check in into their hotel until 4pm so I told them they could come change clothes in my room then we could all leave to do our activities. Come to find out that they charged me an extra $90 !! For my family coming into my room to change, they didn’t stay! Yes, they had their bags with them just to take out their clothes instead of trying to in the car. $90 is insane! All the kids were under 16 and one was 4 years old! They didn’t even make me aware of charging me an extra $90! They could have ask me and I would’ve explained. When I called the hotel about the charge the front desk person just said that there was a comment on my reservation that more people stayed, when they didn’t. He had an attitude and said “well you see people coming in with luggage and what do you assume!?!?” Yes, I understand but that wasn’t the case here, my family just came to change into new clothes !!! I asked to speak to the manager and he told me the manager would contact me. It’s been 3 days and I haven’t heard anything back!
2
Benjie
23 oct 2024
·
Se alojó 2 noches
Upon arrival 10/22/2024, the Hispanic guy in the front desk is very rude and terrible to deal. He act like a boss not a customer service. I been i a long flight and tired but when i ask him about early check in he wont allow me but i understand because of the time check in policy but i waited in the lobby until its already 2:00pm he is not allowing me to check in until the he left and the india guy help me to check in because theres available room.
Upon arrival 10/22/2024, the Hispanic guy in the front desk is very rude and terrible to deal. He act like a boss not a customer service. I been i a long flight and tired but when i ask him about early check in he wont allow me but i understand because of the time check in policy but i waited in the lobby until its already 2:00pm he is not allowing me to check in until the he left and the india guy help me to check in because theres available room.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniencia para el Frost Bank Center, la base, el acceso a la autopista y los restaurantes cercanos. Varias reseñas describen el vecindario como peligroso, con presencia de personas sin hogar y preocupaciones sobre la seguridad nocturna, y servicios de viajes compartidos reacios a pasar por la calle concurrida.
Reseñas de huéspedes relacionadas
8
Jose
15 dic 2023
·
Se alojó 2 noches
The hotel is great for the price. The neighborhood at night is a bit sketchy but no issues. Everything about the room was good quality. Second time there and will be happy to stay there again.
The hotel is great for the price. The neighborhood at night is a bit sketchy but no issues. Everything about the room was good quality. Second time there and will be happy to stay there again.
10
Carlos
5 nov 2023
·
Se alojó 2 noches
Good location at an affordable price.
Good location at an affordable price.
10
Rhonda
6 dic 2024
·
Se alojó 1 noche
I wanted a hotel close to the Frost Bank Center because I was attending a concert. We stayed in a really big room- there were 5 in my group. The receptionist was very nice. The room was clean. Overall a good stay.
I wanted a hotel close to the Frost Bank Center because I was attending a concert. We stayed in a really big room- there were 5 in my group. The receptionist was very nice. The room was clean. Overall a good stay.
10
Michael
19 abr 2025
·
Se alojó 2 noches
You could tell there was other hotels with bad activity going on right next-door. It was a good hotel good place really close to the base for me, but the area is going downhill.
You could tell there was other hotels with bad activity going on right next-door. It was a good hotel good place really close to the base for me, but the area is going downhill.
2
Giovanni
27 jul 2025
·
Se alojó 3 noches
Our reservation had been cancelled when we got there although it was a pay at the property reservation which had been made months in advance. The front desk was friendly and re-establish our reservation after getting the okay with the manager but then fridge in the room we were given was not working, they had no technician to fix it. We were moved to a room on the smoking floor, which smelled terrible! When we asked if we could be switched to our original room, we were told it been sold already so we had to settle for the smoking room. The furniture was covered in dust, so we had to go out and buy stuff to clean off the dust and a plug-in to help with the smell. The things available to eat for breakfast were cereal, apples, coffee/juice, egg with cheese filled patties?, sausage links and a waffle maker. Thank goodness for the waffle maker! One the second morning they added mini muffins and bread for toast. The area was not the best either, lots of homeless people hanging around. Out of all the many times we have visited San Antonio and had hotel stays, this was by far the worst experience. Unfortunately we will not be returning or recommending.
Our reservation had been cancelled when we got there although it was a pay at the property reservation which had been made months in advance. The front desk was friendly and re-establish our reservation after getting the okay with the manager but then fridge in the room we were given was not working, they had no technician to fix it. We were moved to a room on the smoking floor, which smelled terrible! When we asked if we could be switched to our original room, we were told it been sold already so we had to settle for the smoking room. The furniture was covered in dust, so we had to go out and buy stuff to clean off the dust and a plug-in to help with the smell. The things available to eat for breakfast were cereal, apples, coffee/juice, egg with cheese filled patties?, sausage links and a waffle maker. Thank goodness for the waffle maker! One the second morning they added mini muffins and bread for toast. The area was not the best either, lots of homeless people hanging around. Out of all the many times we have visited San Antonio and had hotel stays, this was by far the worst experience. Unfortunately we will not be returning or recommending.
10
Oralia
1 mar 2025
·
Se alojó 1 noche
You had a lot of restaurants nearby.
You had a lot of restaurants nearby.
4
Trevone
10 ago 2025
·
Se alojó 2 noches
The room itself was decent. The A/C was leaking and the floor was soaked when we came. There was a lot of shady activity in the area and the pictures online didn’t match the actual environment
The room itself was decent. The A/C was leaking and the floor was soaked when we came. There was a lot of shady activity in the area and the pictures online didn’t match the actual environment
8
Andrew
8 oct 2024
·
Se alojó 4 noches
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
8
Jasmin
5 nov 2024
·
Se alojó 3 noches
Very busy street, if needed a Uber/Lyft they may not come to pick you up
Very busy street, if needed a Uber/Lyft they may not come to pick you up
8
Tracy
31 jul 2023
·
Se alojó 1 noche
Everything ok for Me near to freeway .
Everything ok for Me near to freeway .
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre el desayuno son inconsistentes: a algunos les gustaron los gofres y una variedad decente, mientras que otros encontraron los artículos repetitivos, de baja calidad o mal mantenidos (por ejemplo, las máquinas de zumo o café).
Reseñas de huéspedes relacionadas
6
Mark
25 may 2025
·
Se alojó 2 noches
No frills, ok for what we needed. Clean, self-serve breakfast was adequate. It's more of an industrial area so not much choice for eating.
No frills, ok for what we needed. Clean, self-serve breakfast was adequate. It's more of an industrial area so not much choice for eating.
4
Bob
4 may 2024
·
Se alojó 1 noche
It is like they cut every pillow in half. Like pillow nuggets. King size bed with tiny little pillow cubes. And breakfast was pitiful
It is like they cut every pillow in half. Like pillow nuggets. King size bed with tiny little pillow cubes. And breakfast was pitiful
10
David
7 ago 2025
·
Se alojó 1 noche
Needed a place for the night and this place was good. Good breakfast also.
Needed a place for the night and this place was good. Good breakfast also.
8
Thomas
6 feb 2025
·
Se alojó 3 noches
Great stay for the money and close to the rodeo. Breakfast was very good. Staff is friendly and helpful.
Great stay for the money and close to the rodeo. Breakfast was very good. Staff is friendly and helpful.
6
Eric
29 sept 2025
·
Se alojó 2 noches
Good Waffles.
Good Waffles.
4
Jesus
2 sept 2025
·
Se alojó 3 noches
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
2
Alex
17 nov 2024
·
Se alojó 4 noches
The area was bad. The breakfast was terrible
The area was bad. The breakfast was terrible
10
Cheryl
9 may 2023
·
Se alojó 2 noches
The staff was so pleasant and helpful, my room was clean and very spacious. The breakfast was fresh and hot and delicious.
The staff was so pleasant and helpful, my room was clean and very spacious. The breakfast was fresh and hot and delicious.
2
Anna
7 abr 2025
·
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
4
Danny
17 oct 2023
·
Se alojó 1 noche
Breakfast was completely disgusting especially when I finally got the front desk to swap out the orange juice and when I got some black stuff with floating in my horseshoes from the machine. The eggs tasted stale which I thought was impossible. You didn't seem to care while he was swapping the orange juice out when I said the milk was empty so when he finished swapping yours juice he walked back to the desk I had to tell him again.
Breakfast was completely disgusting especially when I finally got the front desk to swap out the orange juice and when I got some black stuff with floating in my horseshoes from the machine. The eggs tasted stale which I thought was impossible. You didn't seem to care while he was swapping the orange juice out when I said the milk was empty so when he finished swapping yours juice he walked back to the desk I had to tell him again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Enrique
4 may 2026
·
Se alojó 2 noches
Solo mejorar el desayuno que haya más variedad. Creo que precio lo justifica. Gracias
Solo mejorar el desayuno que haya más variedad. Creo que precio lo justifica. Gracias
8
Miriam
19 mar 2026
·
Se alojó 2 noches
Está muy bien lo único que no me gustó fue el desayuno
Está muy bien lo único que no me gustó fue el desayuno
6
VIANETH
17 mar 2026
·
Se alojó 2 noches
Habitación limpia
Habitación limpia
2
Malberth
15 mar 2026
·
Se alojó 2 noches
Espantosa experiencia, después que estábamos en el hotel nos dijeron que solo habían habitaciones para fumadores. Nosotros no somos fumadores. Llegamos a media noche y no tuvimos más opción que quedarnos en una habitación con un espantoso olor, con el lava manos tapado y adema el techo estaba en medio de reparaciones o algo parecido. Tenía dos colores diferentes de pintura. El sofá tenía muchos huecos en la tapicería. Muy desagradable experiencia.
Espantosa experiencia, después que estábamos en el hotel nos dijeron que solo habían habitaciones para fumadores. Nosotros no somos fumadores. Llegamos a media noche y no tuvimos más opción que quedarnos en una habitación con un espantoso olor, con el lava manos tapado y adema el techo estaba en medio de reparaciones o algo parecido. Tenía dos colores diferentes de pintura. El sofá tenía muchos huecos en la tapicería. Muy desagradable experiencia.
2
Deivy p
10 feb 2026
·
Se alojó 2 noches
No creo volver a este lugar en primer lugar no se puede ni calentar algo en el microondas por qué si no se va la luz , seguel director cuando llevas mascota
No creo volver a este lugar en primer lugar no se puede ni calentar algo en el microondas por qué si no se va la luz , seguel director cuando llevas mascota
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-14: 82.39751330258179USD
- 2026-09-15: 78.62699572155762USD
- 2026-09-16: 83.15346623414612USD
- 2026-09-17: 83.39711349765015USD
- 2026-09-18: 91.42483552165986USD
- 2026-09-19: 86.60358581424714USD
- 2026-09-20: 87.12250534390259USD
- 2026-09-21: 80.79618380345154USD
- 2026-09-22: 87.63511044111634USD
- 2026-09-23: 92.27874582009888USD
- 2026-09-24: 87.63511044111634USD
- 2026-09-25: 91.37161639300537USD
- 2026-09-26: 91.37161639300537USD
- 2026-09-27: 88.90940165750885USD
- 2026-09-28: 92.27874582009888USD
- 2026-09-29: 87.63511044111634USD
- 2026-09-30: 87.63511044111634USD
- 2026-10-01: 87.63511044111634USD
- 2026-10-02: 96.85758120758057USD
- 2026-10-03: 96.85758120758057USD
- 2026-10-04: 87.63511044111634USD
- 2026-10-05: 87.63511044111634USD
- 2026-10-06: 88.90940165750885USD
- 2026-10-07: 87.63511044111634USD
- 2026-10-08: 87.63511044111634USD
- 2026-10-09: 96.85758120758057USD
- 2026-10-10: 96.85758120758057USD
- 2026-10-11: 87.63511044111634USD
- 2026-10-12: 87.63511044111634USD
- 2026-10-13: 87.63511044111634USD
- 2026-10-14: 87.63511044111634USD
- 2026-10-15: 88.90940165750885USD
- 2026-10-16: 96.85758120758057USD
- 2026-10-17: 96.85758120758057USD
- 2026-10-18: 92.87269877291108USD
- 2026-10-19: 92.6459076093979USD
- 2026-10-20: 97.55232729748535USD
- 2026-10-21: 91.7927811108017USD
- 2026-10-22: 92.6459076093979USD
- 2026-10-23: 96.85758120758057USD
- 2026-10-24: 98.27226946997834USD
- 2026-10-25: 87.63511044111634USD
- 2026-10-26: 89.63295459332275USD
- 2026-10-27: 92.6459076093979USD
- 2026-10-28: 98.15742077615357USD
- 2026-10-29: 92.6459076093979USD
- 2026-10-30: 101.51202245630645USD
- 2026-10-31: 98.98501653604889USD
- 2026-11-01: 81.20759065354157USD
- 2026-11-02: 89.63295459332275USD
- 2026-11-03: 92.6459076093979USD
- 2026-11-04: 92.87269877291108USD
- 2026-11-05: 92.87269877291108USD
- 2026-11-06: 102.59193131167603USD
- 2026-11-07: 102.41915188339996USD
- 2026-11-08: 100.43209598745727USD
- 2026-11-09: 92.6459076093979USD
- 2026-11-10: 89.63295459332275USD
- 2026-11-11: 92.6459076093979USD
- 2026-11-12: 87.63511044111634USD
- 2026-11-13: 96.85758120758057USD
- 2026-11-14: 96.85758120758057USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
- Se aceptan estancias de larga duración.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, detector de humo y sistema de seguridad.
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de We Care Clean (Best Western).
- Este alojamiento no acepta niños de 16 años o menos.
- Para obtener más información sobre la política de privacidad de Best Western, visita www.bestwestern.com/privacy.
Servicios populares
Aparcamiento
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de limpieza
Piscina al aire libre
Servicios
Centro de negocios
Servicio de limpieza
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
General
Habitaciones para no fumadores
Máquinas expendedoras
Habitación familiar
Valla alrededor de la piscina
Actividades
Piscina
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Internet
WiFi gratuito